ONYX CRM

ONYX CRM

Unified enterprise CRM application

5/5 (1 review)

ONYX CRM Overview

Because the CRM industry grew up delivering process technology to specific departments, namely sales and marketing, most CRM vendors still have difficulty delivering on the promise of customer relationship management that dissolves organizational barriers. Onyx CRM stands out from the crowd because it truly can put your customers at the center of all your operations—across your enterprise and all your channels.

Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Asia, Australia, Canada, China, Europe and 5 others, Germany, India, Japan, Latin America, Middle-East and Africa

Supported Languages

Chinese (Simplified), English, Finnish, French, German and 4 others, Japanese, Portuguese, Spanish, Swedish

ONYX CRM Reviews

Overall rating
5/5
100% positive reviews
1
Excellent
0
Very good
0
Average
0
Poor
0
Terrible
Ken P.

An often overlooked CRM solution gem

Used Daily for 2+ years
Reviewed on 2017/07/13
Review Source: SoftwareAdvice

I think if you care about an application that is very well tested and stable, to build your CRM strategy around, you probably should throw Onyx CRM into your evaluation mix.

Pros

It has an amazingly solid and well thought out architecture. That solid design base provides darn near unlimited customization capabilities. There are a lot of great CRM solutions out there, all highly customizable also, but it weird how Onyx software is so often overlooked given its immense feature depth, and the quality of the design and build.

Cons

It doesn't have a large footprint in the industry, and as such, doesn't have the same large quantity of 3rd party developers building and selling modular solutions for it.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10

ONYX CRM Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription
Value for money

Price on request.

ONYX CRM Features


  • API
  • Activity Dashboard
  • Activity Tracking
  • Automatic Notifications
  • Automatic Reminders
  • CRM Integration
  • Calendar Management
  • Contact Database
  • Custom Fields
  • Customer Database
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Import/Export
  • Electronic Payments
  • Email Integration
  • Mobile Integration
  • Reporting & Statistics
  • Social Media Integration
  • Third Party Integration

Additional information for ONYX CRM

Key features of ONYX CRM

  • Customizable Interface
  • Dashboards and Reporting
  • Mobile Interface
  • Modern, Flexible Technolog
  • Outlook Integration
  • Powerful Search
  • Process Automation and Scripting
  • Role-based Application Views
  • Sales and Marketing Management
  • Service and Support Management
  • Social Networking Links

Benefits

With Onyx, you get:

- A 360-degree view of every customer and prospect
- Precisely targeted marketing campaigns.
- Better sales execution.
- Information, insights and automated workflows that support your business objectives.
- The ability to create personalized, differentiated customer experiences that drive revenue growth.

ONYX CRM FAQs

Below are some frequently asked questions for ONYX CRM.

Q. What type of pricing plans does ONYX CRM offer?

ONYX CRM offers the following pricing plans:

Pricing model: Subscription

Free Trial: Not Available

Price on request.

Q. What are the main features of ONYX CRM?

ONYX CRM offers the following features:

  • Customizable Interface
  • Dashboards and Reporting
  • Mobile Interface
  • Modern, Flexible Technolog
  • Outlook Integration
  • Powerful Search
  • Process Automation and Scripting
  • Role-based Application Views
  • Sales and Marketing Management
  • Service and Support Management
  • Social Networking Links

Q. Who are the typical users of ONYX CRM?

ONYX CRM has the following typical customers:

Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

Q. What languages does ONYX CRM support?

ONYX CRM supports the following languages:

Chinese (Simplified), English, Finnish, French, German, Japanese, Portuguese, Spanish, Swedish

Q. What type of pricing plans does ONYX CRM offer?

ONYX CRM has the following pricing plans:

Subscription

Q. Does ONYX CRM support mobile devices?

ONYX CRM supports the following devices:

Android, iPhone, iPad

Q. What other apps does ONYX CRM integrate with?

We do not have any information about what integrations ONYX CRM has

Q. What level of support does ONYX CRM offer?

ONYX CRM offers the following support options:

Online Support, Video Tutorials