---
description: Learn how Momentum can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
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title: Momentum Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Telephony Software](/directory/294/telephony/software) > [Momentum](/software/91437/momentum-mobility)

# Momentum

Canonical: https://www.getapp.za.com/software/91437/momentum-mobility

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> Momentum is a cloud-based AI revenue orchestration platform for mid-market and enterprise B2B GTM teams, automating CRM data entry.
> 
> Verdict: Rated **4.6/5** by 102 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Momentum

\* Eliminates manual CRM data entry by automatically writing structured call data to Salesforce fields after every customer interaction, reducing administrative burden on sales reps and improving data completeness across the pipeline.
\* Surfaces deal risk signals and pipeline changes through automated Slack alerts, giving sales managers timely visibility into stalled deals, stakeholder gaps, and forecast variances without requiring manual report reviews.
\* Accelerates deal coordination by auto-generating Slack deal rooms populated with relevant account context, enabling cross-functional teams to align on active opportunities without switching between tools.
\* Improves forecast reliability by ensuring CRM records reflect actual conversation outcomes, reducing the gap between what reps log and what was discussed with prospects or customers.
\* Supports sales coaching workflows by delivering AI-generated call summaries and structured interaction data directly to managers, making it easier to identify skill gaps and replicate winning behaviors across the team.
\* Enables revenue operations teams to configure custom CRM field mappings, alert rules, and workflow triggers, adapting automation to existing sales methodologies without requiring engineering resources.
\* Integrates with widely used GTM tools including Gong, Zoom, Salesforce, and Slack, allowing the platform to operate within established tech stacks rather than requiring workflow changes or data migration.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 102 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.6/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Momentum
- **Founded**: 2001

## Commercial Context

- **Pricing model**: Per Feature (Free Trial)
- **Pricing Details**: Price on request.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Afrikaans, Albanian, Arabic, Bangla, Bosnian, Bulgarian, Burmese, Catalan, Chinese, Danish, English, Estonian, Finnish, French, Galician, German, Hindi, Iloko, Indonesian, Irish, Italian, Japanese, Khmer, Korean, Latin, Latvian, Lithuanian, Mongolian, Nepali, Norwegian, Portuguese, Punjabi, Russian, Scottish Gaelic, Serbian, Sindhi, Sinhala, Spanish, Swahili, Swedish, Tagalog, Tajik, Tamil, Tatar, Tibetan, Traditional Chinese, Turkish, Turkmen, Uzbek, Vietnamese, Welsh
- **Available Countries**: Albania, Argentina, Australia, Austria, Belgium, Bosnia & Herzegovina, Brazil, Bulgaria, Chile, China, Colombia, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, French Guiana, Georgia and 40 more

## Features

- Automatic Call Distribution
- Call Center Management
- Call Monitoring
- Call Recording
- Call Routing
- Call Transfer
- Caller ID
- Collaboration Tools
- Communication Management
- Live Chat
- Online Voice Transmission
- Reporting & Statistics
- Reporting/Analytics
- SIP Trunking
- Third-Party Integrations
- Unified Communications
- Video Conferencing
- VoIP

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [Telephony Software](https://www.getapp.za.com/directory/294/telephony/software)

## Related Categories

- [Telephony Software](https://www.getapp.za.com/directory/294/telephony/software)
- [Productivity Software](https://www.getapp.za.com/directory/330/productivity/software)
- [Workflow Management Software](https://www.getapp.za.com/directory/566/business-workflow/software)
- [AI Sales Assistant Software](https://www.getapp.za.com/directory/3872/ai-sales-assistant/software)
- [iPaaS Software](https://www.getapp.za.com/directory/2087/ipaas/software)

## Alternatives

1. [VoIP.ms](https://www.getapp.za.com/software/2035391/voip-ms) — 4.8/5 (698 reviews)
2. [Microsoft Teams](https://www.getapp.za.com/software/105615/microsoft-teams) — 4.5/5 (11166 reviews)
3. [Nextiva](https://www.getapp.za.com/software/91289/nextiva) — 4.6/5 (919 reviews)
4. [Wildix](https://www.getapp.za.com/software/2045027/wildix) — 4.7/5 (209 reviews)
5. [Ringover](https://www.getapp.za.com/software/117547/ringover) — 4.7/5 (891 reviews)

## Reviews

### "Complete Solution for SMBs" — 5.0/5

> **Craig** | *18 October 2022* | Computer & Network Security | Recommendation rating: 10.0/10
> 
> **Pros**: Ease of use.  Simple to deploy and manage.  Users love it  .
> 
> **Cons**: Customization and integrations need to be developed.
> 
> Customer service is truly amazing.  They are always available and quick to resolve any issues or changes.

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### "G12 Teams Phone System" — 4.0/5

> **Nathan** | *04 April 2024* | Fishery | Recommendation rating: 8.0/10
> 
> **Pros**: Support was easy to work with and helpful. Implementation costs are included in the monthly user license as is all support.
> 
> **Cons**: Setup was confusing. They provide you with an initial Excel workbook and your project manager walks through it with you. The PM is not able to answer all the questions and the workbook doesn't have great instructions.
> 
> The team was easy to work with, friendly, and helpful. Despite some confusion, the overall experience was good.

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### "Would not recommend." — 1.0/5

> **Bobbi** | *11 July 2023* | Hospital & Health Care | Recommendation rating: 0.0/10
> 
> **Pros**: Nothing\! I was super excited to use the program, but it was a complete let down. Patients could not call in because G12 showed our number as not in service. Call would disconnect if you tried to transfer them, and the texting stopped working all together a month into the program. The support team was not helpful and did not fix any problem when we brought them up.
> 
> **Cons**: Everything, the system stopped working with in 4 months and customer service did not help with any issues we were having. When we told them it was negatively impacting our business, we were told they could do anything to help. We lost clients because we did not have a reliable phone system.
> 
> Horrible, this has been the worst phone system I've ever used. The customer service and tech support did nothing to help when we showed them the issues we were having and how it was impacting our business, they told us to get over it.

-----

### "Great product" — 5.0/5

> **Andrew** | *01 November 2022* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: G12 uses the same Yealink platform that I have used for other phone providers. Moving over to G12 has been seamless. There was no need to learn a new system.
> 
> **Cons**: There are a few features that are available on my other Yealink platform that are not present with G12. Text to speech voicemail and forwarding the main line from the phone inventory list. Though there is a way to forward the phone number through the software, it requires a few extra steps.

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### "Great phone system" — 5.0/5

> **Ian** | *26 May 2023* | Logistics & Supply Chain | Recommendation rating: 10.0/10
> 
> **Pros**: Phone system has excellent performance for standard functionality. No downtime in the past 5 months. Support team is located in the US which makes them easy to work with.
> 
> **Cons**: Setting up advanced features has been challenging. G12 has been able to accommodate all our requests but it takes a lot of back-and-forth. Configuring some advanced features on extensions is difficult.

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## Links

- [View on GetApp](https://www.getapp.za.com/software/91437/momentum-mobility)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/it-communications-software/a/momentum-mobility/> |
| en-AE | <https://www.getapp.ae/software/91437/momentum-mobility> |
| en-AU | <https://www.getapp.com.au/software/91437/momentum-mobility> |
| en-CA | <https://www.getapp.ca/software/91437/momentum-mobility> |
| en-GB | <https://www.getapp.co.uk/software/91437/momentum-mobility> |
| en-IE | <https://www.getapp.ie/software/91437/momentum-mobility> |
| en-NZ | <https://www.getapp.co.nz/software/91437/momentum-mobility> |
| en-SG | <https://www.getapp.sg/software/91437/momentum-mobility> |
| en-ZA | <https://www.getapp.za.com/software/91437/momentum-mobility> |
| fr | <https://www.getapp.fr/software/91437/momentum-mobility> |
| fr-BE | <https://fr.getapp.be/software/91437/momentum-mobility> |
| fr-CA | <https://fr.getapp.ca/software/91437/momentum-mobility> |
| pt | <https://www.getapp.com.br/software/91437/momentum-mobility> |
| pt-PT | <https://www.getapp.pt/software/91437/momentum-mobility> |

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