Brevo

4.5 (1,984)
Write a Review!
Automation, Marketing & Transactional Email, and SMS Service

About Brevo

Trusted by over 500,000 businesses worldwide, Brevo (formerly Sendinblue) is the affordable, all-in-one marketing and CRM stack that helps growing businesses scale faster. It's easy to use and suitable for companies of all sizes. Build lasting customer relationships with Brevo's flexible toolkit. Products range from marketing to sales, chat, and transactional emails. Choose what you need — and only pay for what you use.

Here are just some of the things you can do with Brevo:
- Run multi-channel marketing campaigns across email, WhatsApp, SMS, web push, and Facebook ads
- Trigger transactional emails, SMS, and WhatsApp notifications over Brevo SMTP and APIs
- Automate marketing activities to deliver the right message at the right time, and efficiently manage your audience
- Reduce the number of marketing and sales apps — and get a full view of customer interactions with tools that talk to each other
- Engage customers in real-time and reply to FAQs 24/7 with live chat and chatbot
- Track leads, automate tasks, and schedule meetings with the Brevo Sales Platform
- Connect your e-commerce store to track web sales and use the Retention analysis to improve your marketing strategy.
- Talk to customers anytime, anywhere with Brevo’s cloud-based phone system

Pricing

Brevo offers flexible pricing plans to suit businesses of all sizes. Sign up for the products and features you need. Choose from Marketing Platform, Transactional Email, Conversations, and Sales Platform. Get started for free with unlimited contacts — or upgrade to a paid plan for more advanced features and higher sending limits. Visit brevo.com/pricing to learn more about their pricing options.


Key benefits of Brevo

Save Money.
Get competitive email marketing pricing. For most customers, switching to Brevo provides substantial savings that you can reinvest in other areas important to your business.

Save Time.
Manage email marketing, text message (SMS) marketing and transactional messaging (via email & SMS) within a single Sendinblue account.

Get Help.
Supported by a team that’s dedicated to your success. While other services skimp on service, we’re here to help you by email, phone and Twitter!


Images

Brevo Software - Say Hello to Brevo
Brevo Software - All the Tools to Sow the Seeds
Brevo Software - More tools, more ways to grow
Brevo Software - To help you grow your business
Brevo Software - Connect, Convert, Expand
View 6 more
Brevo video
Brevo Software - Say Hello to Brevo
Brevo Software - All the Tools to Sow the Seeds
Brevo Software - More tools, more ways to grow
Brevo Software - To help you grow your business
Brevo Software - Connect, Convert, Expand

Not sure about Brevo? Compare with a popular alternative

Brevo

4.5 (1,984)
VS.

Starting Price

US$9.00
month
US$8.00
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

94
72

Integrations

43
26

Ease of Use

4.5 (1,984)
4.5 (662)

Value for Money

4.5 (1,984)
4.5 (662)

Customer Service

4.5 (1,984)
4.4 (662)
Green rating bars show the winning product based on the average rating and number of reviews.

Alternatives

SendPulse

4.6
#1 Alternative to Brevo
SendPulse is an all-in-one marketing and sales automation platform for marketers, business owners, industry experts,...

Wix

4.4
#2 Alternative to Brevo
Wix is the ultimate website building and management platform. Create professional websites your way with an intuitive...

Sarbacane

4.3
#3 Alternative to Brevo
Sarbacane est une solution puissante d’emailing et de SMS marketing adaptée aux plus ambitieux. Très avancé en terme de...

Netcore Email API

4.3
#4 Alternative to Brevo
Pepipost is an email delivery service which allows users to send emails via SMTP relay or Web API. Sign up & get 25,000...

Reviews

Overall rating

4.5 /5
(1,984)
Value for Money
4.5/5
Features
4.4/5
Ease of Use
4.5/5
Customer Support
4.5/5

Already have Brevo?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 1,984
Carmen
Carmen
Overall rating
  • Industry: Insurance
  • Company size: 201–500 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

E-mail marketing made easy

Reviewed on 2022/04/18

We use it weekly and in some cases daily. It's easy to use, easy to get data and easy to setup and...

We use it weekly and in some cases daily. It's easy to use, easy to get data and easy to setup and change according with the reports we are able to obtain.

Pros

The platform is really user friendly and it allows us to integrate data with our in-house developed systems.

Cons

The customisation of the design of each e-mail it's a little bit tricky, but we make it work with our own designs being uploaded in the platform.

Alternatives Considered

Sender, Benchmark Email and Omnisend

Reasons for Choosing Brevo

Mostly because we were looking for a better integration with our own systems and Sendinblue was the best option.

Switched From

Mailchimp

Reasons for Switching to Brevo

Our IT team felt comfortable working the integrations through Sendinblue with our systems, also the price for more than 100,000 sent e-mails was critical in the decision. The marketing department were also happy working with the data and reports the platform provides.
Mike
Mike
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Sendinblue is a great email marketing platform

Reviewed on 2022/07/27

Overall, I have had a positive experience with Sendinblue. The platform is easy to use and the...

Overall, I have had a positive experience with Sendinblue. The platform is easy to use and the reporting features are really helpful in improving my email marketing results. I would definitely recommend Sendinblue to anyone looking for a good email marketing solution.

Sadly we missed alot of other features, so we switched over to a more complete platform. But price wise sendinblue is GREAT for email marketing!

Pros

I have been using Sendinblue for a while now and I have to say that I am really happy with it. It is a great platform for sending out newsletters and other automated emails. The reporting features are also really good, and I have been able to improve my open rates and click-through rates thanks to the insights I have gained from the reports. Overall, I would highly recommend Sendinblue to anyone looking for a great email marketing platform.

Cons

I didn't really like the fact that I couldn't personalize my emails as much as I would have liked. I also found the interface a bit confusing at times.

Alternatives Considered

ActiveCampaign

Reasons for Switching to Brevo

I chose Sendinblue because it is easier to use and has better reporting features than Activecampaign. The platform is also a lot cheaper, which was a big plus for the customer at that time.
Verified Reviewer
Overall rating
  • Industry: Arts & Crafts
  • Company size: Self Employed
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

You get what you pay for

Reviewed on 2022/05/30

Unfortunately, I left before I even sending out a single email to my subscribers.

Unfortunately, I left before I even sending out a single email to my subscribers.

Pros

As a small business owner, the thing that attracted me to Sendinblue was the pricing. At the time I was using this, my marketing emails were fairly low-tech and with a few trade-offs, I was excited that I could send to unlimited contacts using the free plan. It also offered some customizations with the free plan other services didn't, and I felt like the pricing for larger lists was extremely fair (as I was hoping to stay with them).

Cons

The backend was a bit clunky and felt fairly outdated, but I was willing to overlook that for the price. After setting up my lists, default settings, first email, etc. I got a notice that I would have to go through verification before sending my first email. The process was RIDICULOUS. I had to schedule a call with someone in France (which seemed odd, but okay). My call was rescheduled twice and then ultimately canceled. After a month of trying to verify, I ultimately switched providers. After having gone through all the setup work, I never even got to send out anything more than a test email to myself.

Alternatives Considered

ConvertKit, MailerLite, Moosend and Zoho Mail

Reasons for Choosing Brevo

Mailchimp became too expensive for the size of my business and email list.

Switched From

Mailchimp

Response from Sendinblue

Hey there! My name is Nadja and I'm Sendinblue's Reputation Specialist. I'm very sorry you've had this experience with us, especially since it's our goal to support small business owners, helping them grow through marketing campaigns. Would you mind providing us with more details (User ID + contact address) so we can find a solution as soon and best as possible? You can contact us via this form: https://www.sendinblue.com/contact/, open a ticket through your account - provided you still have access - or simply provide more information via Capterra!

Thank you for your feedback and sincerest apologies. I can assure you that we're working on our product and service continuously.

Hoping to hear from you soon,
Nadja from Sendinblue

Verified Reviewer
Overall rating
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Brevo - leading the CRM world!

Reviewed on 2024/03/26

Pros

1. templates are super easy to create
2. Branding is easy to stay consistent from newsletter to newsletter
3. Easy to create and edit templates
4. Open rate, CTR rate easy to understand

Cons

To integrate BREVO to elementor, you need to bring ANOTHER product (like zapier, for example)...this is just too many things to keep track of. I wish it would integrate better to capture our leads from our site.

George
Overall rating
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

Brevo is flexible, usable, complete - everything we needed in a tool.

Reviewed on 2023/11/28

Pros

It's so simple to use. Even if you're not a marketer or particularly tech literate, the layout and design of the platform is excellent and nothing feels off limits or too technical. We are relatively new to email marketing and it doesn't feel you need loads of previous experience to get going to take advantage of the great feature set. It is also extremely flexible, you can pay for the bits you need and the contacts you use without feeling like you're not taking advantage of features that are not relevant. It also fit really well with our existing processes and we were able to integrate our tech smoothly to get all the data we needed into Brevo. It is by no means just an email marketing tool either, it has a complete feature set that gives you everything you could possibly need when you need it.

Cons

I guess the only thing I would change/add is more templates for email. It does a great job of giving you basic layouts and letting you build your own library, but the it would be great to introduce a template marketplace like has been done with Webflow. I would probably pay for templates as I am no designer.

Reasons for Choosing Brevo

Mainly the cost and what you got for the price. Bento was nowhere near as complete and was more expensive.

Switched From

Bento and Bento for Business

Reasons for Switching to Brevo

It felt better to use and was a lot less complex. The others over complicated the way users were added, their APIs were not great and usually only available if you paid for the top plans, and we needed to get started slowly before fully committing.
Showing 5 reviews of 1,984 Read all reviews

Brevo FAQs

Below are some frequently asked questions for Brevo.

Brevo offers the following pricing plans:

  • Starting from: US$9.00/month
  • Pricing model: Free Version, Subscription
  • Free Trial: Available

Sendinblue pricing is based on the number of email messages sent, rather than the number of contacts you keep in your account. Try Sendinblue with a free account and send up to 9,000 emails per month (300 emails per day). As your business grows, you can upgrade to a plan that meets your needs without breaking the bank! Send up to 20,000 emails per month for just $25 -- or send even more emails at great prices.

Brevo has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Brevo supports the following languages:

English, French, German, Italian, Portuguese, Spanish

Brevo supports the following devices:

Android (Mobile), iPhone (Mobile)

Brevo integrates with the following applications:

Adobe Commerce, BigCommerce, Chargify, Convertful, Drupal, Everwin CXM, Freshdesk, GRC Contact, Getsitecontrol, Google Analytics 360, Gravity Forms, Hyperise, Intercom, Jimdo, LeadSync, MailOptin, MailPoet, Microsoft Outlook, NiftyImages, Ninja Forms, Nosto, OptinMonster, PayPal, Personizely, Pipedrive, Poptin, PrestaShop, Privy, Salesforce Marketing Cloud, Shopify, Streak, SugarCRM, Sumo, TOPOL, Typeform, Unbounce, Wisepops, WooCommerce, WordPress, Wufoo, Zapier, Zendesk Suite, Zenkit

Brevo offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

See all software categories found for Brevo.