Simpro

Streamline operations. Increase profits. Grow your business.

About Simpro

Simpro is a powerful job management software solution created by trade contractors, for trade contractors. If your business struggles with quoting multi-stage projects, managing inventory, communicating with technicians, or any other areas of your workflow, Simpro provides a streamlined platform to address your pressing challenges all while helping you increase productivity and profits.

More than 250,000 field service professionals in the commercial and residential spaces trust Simpro for workflow management. Simpro combines cloud-based software for the office with mobile apps for technicians for superior office to field connectivity.

Simpro is a top-rated choice in the field service industry due to easily-accessible customer support, online help guides, in-depth implementation and training, and consistent software updates that are tailored to customers’ needs. Additionally, Simpro connects with QuickBooks and Xero for streamlined accounting and job management.


Key benefits of Simpro

Simpro has many features to simplify your workflow:
- Increase billable hours with automated tasks for dispatching, scheduling, inventory management, and more
- Track your multi-stage projects from start to finish
- Connect office operations with work in the field with Simpro Mobile
- Gain vital visibility into business status and financials with detailed reports


Images

Simpro Software - Import major supplier catalog
Simpro Software - Capture customer's information easily
Simpro Software - Easily revise and adjust your estimates
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Simpro video
Simpro Software - Import major supplier catalog
Simpro Software - Capture customer's information easily
Simpro Software - Easily revise and adjust your estimates

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Starting Price

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R 450,00
month

Pricing Options

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Features

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Integrations

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Ease of Use

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Value for Money

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Customer Service

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Reviews

Overall rating

4,2 /5
(128)
Value for Money
4,0/5
Features
4,0/5
Ease of Use
3,9/5
Customer Support
4,0/5

Already have Simpro?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 128
Verified Reviewer
Overall rating
  • Industry: Accounting
  • Company size: 1 001–5 000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

the ideal software for project management.

Reviewed on 2022/11/10

I recommand this sofware because it's really helps to get project done very quickly

I recommand this sofware because it's really helps to get project done very quickly

Pros

Simpro is an excellent software for project management. it embeds features such as estimation, planning, execution of tasks, inventory management. it's really a complete and quite easy to use software.

Cons

I have to use it at least for 3 pojects to get my hands on it.

Alternatives Considered

MeasureSquare

Switched From

MeasureSquare
Andrew
Overall rating
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great solution!

Reviewed on 2019/10/10

Our experience has been great. We have been using it for about 6 months tho we have had it over a...

Our experience has been great. We have been using it for about 6 months tho we have had it over a year. Still learning different things we need to do to get it set up. I wish it was easier to get going out of the gate.

Pros

Bid creation. It is great to be able to pull a part from our catalog and then have a time associated to it and not need to calculate it.

Cons

There are some ease of use issue complaints I have gotten from our team. But once you get a hang of it, it is great. Just a bit of a learning curve from what they are used to.

Response from Simpro Software

Hi Andrew, thanks for your feedback! We're glad to hear that you've had a positive experience with simPRO. If you ever run into any issues or need help with any simPRO features, visit the simPRO Helpdesk (https://helpdesk.simprogroup.com/) to contact Customer Support or to access our Help Guide resources.
Best, Team simPRO

Gerald
Overall rating
  • Industry: Facilities Services
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 4.0 /10

SimPRO for commercial HVAC

Reviewed on 2020/05/20

Pros

The software is relatively easy to use once you understand the workflow. Setting up the system for the first time was very easy. Customer support has been good. The quotes portion of this software is a breeze.

Cons

Over all this software to me has more pros than cons although some of the cons are very big in my line of work as a commercial HVAC Mechanical Contractor. The office, administration, scheduling , quoting and reports are very good though the tech work orders (ie job cards as SimPRO calls them) are probably the one of the largest pains we suffer with as a commercial HVAC Mechanical Service Company. The main problem is that Simpro will not allow you to create one Service Ticket to send to the customer that shows the techs write up of the worked performed, the techs on the job and the total hours. If two techs worked on a centrifugal chiller tear down for two weeks Simpro would generate a service write up with the same job number for each tech for each day. That’s two Simpro Service tickets a day for two weeks which totals 20 Service tickets that we have to send the customer just to show the total hours worked each day versus having one service ticket that the customer signs showing tech names and the total hours worked each day. We have talked to Simpro Support about this and there is nothing they can do or will do about this.
On the accounting and estimating side of this software Simpro uses Margin percentage (Simpro calls it Gross Margin) and not Gross Margin dollars. From what I understand Simpro originated in Australia and they use mark up percentage where as in America we use Gross Margin so beware.

Response from Simpro Software

Hi Gerald,

Thank you for your feedback. We're glad to hear that it has been easy for you to use simPRO for your business. In regards to your technical issues, our US-based Customer Success team is happy to work with you to provide a solution. Please reach out to [email protected].
Best, Team simPRO

Elizabeth
Overall rating
  • Industry: Consumer Services
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Customer Service

Reviewed on 2020/07/21

From the beginning everyone I have worked with has been incredible. If they don't have an answer...

From the beginning everyone I have worked with has been incredible. If they don't have an answer for you right at the moment they will always go back to the drawing board and figure a solution out for you. They are customer focused and truly do whatever they can to make your company run smoothly.

Pros

Their customer service is awesome. There are so many different ways to get in touch with someone and they're quick to respond.

Cons

There are some aspects of it that make a little difficult for pool companies to operate from, but just makes you think outside of the box and change your business structure.

Alternatives Considered

FieldEdge

Reasons for Choosing Simpro

ServiceCEO is shutting down and does not integrate with QuickBooks.

Reasons for Switching to Simpro

Less expensive, more customization available

Response from Simpro Software

Hi Elizabeth, thank you for taking the time to review simPRO! We're happy to hear that you've had such a positive experience with our Customer Support team.
Best,
Team simPRO

Jeannette
Overall rating
  • Industry: Facilities Services
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Great to have everything in one place

Reviewed on 2022/03/04

I only do the invoicing and purchase orders

I only do the invoicing and purchase orders

Pros

I do the invoicing and it works very well for me.

Cons

There are things I would like to be a bit easier.

Response from Simpro Software

Hi there Jeannette, thank you so much for your feedback. We are constantly looking for new ways to improve, and this is the kind of insight that is so helpful to us. We are looking forward to continue supporting your business growth and success. Wishing you all the best!

Showing 5 reviews of 128 Read all reviews

Simpro FAQs

Below are some frequently asked questions for Simpro.

Simpro offers the following pricing plans:

  • Starting from:
  • Pricing model: Subscription
  • Free Trial: Not Available

AUD pricing, exc GST. Does not include implementation & training.

Simpro has the following typical customers:

11–50, 51–200, 201–500

Simpro supports the following languages:

Dutch, English

Simpro supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Simpro integrates with the following applications:

Google Calendar, MYOB Business, Microsoft Outlook, NetSuite, Podium, QuickBooks Online Advanced, Quickbooks Online, Square Payments, Xero, Zapier

Simpro offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for Simpro.