simPRO

simPRO

Stay one step ahead with simPRO.

4.4/5 (36 reviews)

simPRO Overview

simPRO manages your trade contracting business from end-to-end. It is a complete job management software for the security, electrical, solar, HVAC, facilities management and plumbing industries.

Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Australia, United Kingdom, United States

Supported Languages

English, Spanish

simPRO Reviews

Overall rating
4.4/5
86% positive reviews
27
Excellent
4
Very good
0
Average
2
Poor
3
Terrible
Carl V.

The best software I ever got, been using a year and has transformed my business.

Used Daily for 1+ year
Reviewed on 2018/01/11
Review Source: Capterra

Pros

I have tried all of them and this is truly cloud based, it keep all my suppliers, customers, employees and subcontractors details in one place and tracks all reminders like contracts and certificates and suppliers insurances and training need.
The quoting system is the best we have used and it produces great looking quotes very easily.
Once you have secured a project costing a job from labour to materials and subcontractors is effortless. We use it for jobs from £75 to £5m and everyone in our business loves it.
It give you complete visibility on profit and costs.
We also use it to create all purchase orders, subcontract orders and everyone in the business does there time sheet on it, my payroll now takes 60 minutes as opposed most of the day.

We have saved more than the cost of this software in admin costs alone, the pricing model is great as you can kick off for just £70 per month.

We all invoice and raise progress applications on it and do all our debt collection.

We also manage our vehicle fleet, plant and have clients who log in to give us work and also monitor their assets we maintain.

It has a task feature which is average and we don't use it for project management as there are much better free online soltuions for Gantt charts etc.

It is very powerful and so will seem daunting for smaller companies And technophobes, but in reality I taught my 10 year old to use it in 5 mins.

I used Trimble before this.

Cons

Word processing could be slicker but there is an easy Work around.

Rest of bugs they have resolved, it gets constant updates and upgrades.

Response from simPRO Software

Hi Carl, wow! Thank you so much for your detailed feedback. We¿re so happy to see just how much our business has helped you, and how satisfied you are with our service. With regards to your comments on Word processing, feel free to contact our support team on 0800 622 6376 if you require assistance, otherwise, please don¿t hesitate to head over to our Ideas Portal (which can be found at http://helpguide.simprogroup.com/Content/simPRO-Ideas-Portal-Guidelines.htm) to put your suggestions in about how we could improve! From, Team simPRO.

Rating breakdown

Ease of Use
Customer Support

John S.

SimPro has made my life much easier in securing new business. Everything I require is right there.

Used Daily for 6-12 months
Reviewed on 2018/04/06
Review Source: Capterra

Increased sales. Better organizing of prospects, jobs and client needs.

Pros

The system is very user friendly. I am able to log in all my prospects and keep an accurate record of all contacts, calls made emails sent and received. Attachments for all documents at your fingertips. Since many of my prospects have multiple sites, I can list each site with on-premises contacts for our scheduling and operations department. Nothing falls through the cracks. The training and assistance from the SimPro Staff is magnificent. SimPro professionals are outstanding. They conducted the training and made certain our team was comfortable with SimPro before leaving. For those of us who have basic technological skills, the help I received from SimPro is amazing. This is the type of staff who connects with me just to, "say hello and how are things going?" This is not too common in today's business environment. Clients are thrilled that during a meeting I can pull up Simpro and provide answers to all their questions. I recommend SimPro to anyone who is looking for a user friendly CRM that works.

Cons

I had to keep remembering to hit the save button following data input. Also, I had a bad habit of hitting the back key instead of cancel. Once I got over these it was smooth sailing.

Response from simPRO Software

Hi there John, we are so glad to hear that simPRO has made such an impact on your and your business. If you have any suggestions on how we can improve, please head on over to our Ideas Portal (http://helpguide.simprogroup.com/Content/simPRO-Ideas-Portal-Guidelines.htm) to send us your advice.

From, Team simPRO.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Justin S.

Great experience overall! Amazing staff, especially training and support team!

Used Daily for 6-12 months
Reviewed on 2018/03/15
Review Source: Capterra

Pros

Unlike a lot of other job management software we looked at, simPRO offers in-person training and live US support. The software itself is robust and offers plenty of functionality for our painting business, but it really comes down to the training and continued support. We looked at some cheaper options, and although training was an additional expense, it was worth every penny. Without the training, we would have been lost and unable to use the software. The trainers are great and keep training light and are knowledgeable business consultants. Highly recommend!!!

Cons

The user interface and dashboard are a bit dated, but I know the development team is working on updating in the future. Other than that, no complaints! SimPRO runs our whole painting business operations and workflows.

Response from simPRO Software

Hi Justin, thank you for your review. We¿re always happy to see businesses take advantage of our training and support, and even happier when it leaves them feeling confident and satisfied. If you¿ve got any suggestions for further development and improvement of our product, please don¿t hesitate to head over to our Ideas Portal (which can be found at: http://helpguide.simprogroup.com/Content/Welcome.htm). As always, we appreciate the feedback!

From,
Team simPRO

Rating breakdown

Value for Money
Ease of Use
Customer Support

Fantastic, business has been able to grow with zero additional admin cost.

Used Daily for 2+ years
Reviewed on 2018/01/11
Review Source: Capterra

Too many benefits to outline. it has helped us streamline our business and really push forward. I cant recommend simPRO enough. Now that more features are being developed it is getting stronger and stronger,

Pros

The system is user-friendly and very easy to navigate.

They have a great support team that are always available. An open API has allowed us to link the system with other software like Xero, Ground Plan and especially Allsaved Mobile.

Cons

The schedule needs work.

Response from simPRO Software

Hi there, thank you for your kind words. We are glad to hear that our service is helping you to improve your business, and glad to hear that you are satisfied with our solutions! With regards to your suggestions for improvement, please do not hesitate to head over to our Ideas Portal (which can be found at http://helpguide.simprogroup.com/Content/simPRO-Ideas-Portal-Guidelines.htm) to lodge your suggestions! We really value our customer¿s ideas and contributions. From, Team simPRO

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Michael S.

Great productivity tool for dispatch and tracking

Used Daily for 2+ years
Reviewed on 2018/10/22
Review Source: Capterra

Pros

Our company was growing and we began looking for software to track and manage our field technicians. We tried out many different softwares on the market. As soon as we tried SimPro we knew it was the software for us. We've been using this software since 2015 and it has streamlined our scheduling, dispatch, and invoicing. Additionally, it allows live tracking of technicians.

After technician completes the job, there is no paperwork to deal with and all the information is synced to our office immediately.

Cons

While SimPro has a great staff and video tutorials that will help train you, it is a robust software and has many features that will take some time to learn.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10

simPRO Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription
Value for money

simPRO Features

  • API
  • Activity Dashboard
  • Activity Tracking
  • Auditing
  • Automatic Notifications
  • Custom Fields
  • Customizable Reporting
  • Data Import/Export
  • Document Storage
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Real Time Data
  • Real Time Reporting
  • Reporting & Statistics
  • Third Party Integration

  • Audit Trail
  • Compliance Management
  • Monitoring
  • Workflow Management

Additional information for simPRO

Key features of simPRO

  • Accounting Integration
  • Asset Maintenance
  • Customer Login
  • Customer Portal
  • Document Storage
  • Estimating
  • Field Mobility
  • Internet of Things
  • Invoice Management
  • Invoices
  • Invoicing
  • Mobile Integration
  • Multi-tasking
  • Project Management
  • Purchasing
  • Real Time Data
  • Real Time Reporting
  • Scheduling
  • Service Management
  • Stock Control
  • VOIP integration
  • Vehicle Tracking

Benefits

simPRO has many features and benefits but here are just a few:
- Keep your projects on track from start to finish
- Increase cash flow with on-site invoicing
- Increase revenue with job costing
- Schedule and dispatch your techs easily
- Connect your office to the field quickly and efficiently

simPRO FAQs

Below are some frequently asked questions for simPRO.

Q. What type of pricing plans does simPRO offer?

simPRO offers the following pricing plans:

Pricing model: Subscription

Free Trial: Not Available

Q. What are the main features of simPRO?

simPRO offers the following features:

  • Accounting Integration
  • Asset Maintenance
  • Customer Login
  • Customer Portal
  • Document Storage
  • Estimating
  • Field Mobility
  • Internet of Things
  • Invoice Management
  • Invoices
  • Invoicing
  • Mobile Integration
  • Multi-tasking
  • Project Management
  • Purchasing
  • Real Time Data
  • Real Time Reporting
  • Scheduling
  • Service Management
  • Stock Control
  • VOIP integration
  • Vehicle Tracking

Q. Who are the typical users of simPRO?

simPRO has the following typical customers:

Large Enterprises, Mid Size Business, Public Administrations, Small Business

Q. What languages does simPRO support?

simPRO supports the following languages:

English, Spanish

Q. What type of pricing plans does simPRO offer?

simPRO has the following pricing plans:

Subscription

Q. Does simPRO support mobile devices?

simPRO supports the following devices:

Android, iPhone, iPad

Q. What other apps does simPRO integrate with?

simPRO integrates with the following applications:

Google Calendar, Groundplan, MYOB Essentials, MYOB Essentials, QuickBooks, QuickBooks Online, QuickBooks Online, Xero, Xero

Q. What level of support does simPRO offer?

simPRO offers the following support options:

FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials