Piwik PRO

An analytics suite focused on user privacy and data security

4,7 /5 (10 reviews) Write a Review!

Piwik PRO Overview

What is Piwik PRO?

Piwik PRO is the first privacy-oriented alternative to Google Analytics. Created in 2013, Piwik PRO Analytics Suite allows for tracking web, app, product and intranet behavior of users. The platform ensures compliance with strict EU, US, Chinese and Russian data protection laws, including the General Data Protection Regulation (GDPR) and the Health Insurance Portability and Accountability Act (HIPAA).

With the great platform comes great customer care. From implementation and onboarding, through product training, to analytics consulting and custom integrations – Piwik PRO provides a personal approach on every step of your journey.

Piwik PRO Analytics Suite

ANALYTICS
Track customer behavior across websites, mobile apps, digital products and post-login areas without compromising on user privacy. Get your data with no delays or processing issues, regardless of the scope of information you want to analyze. Easy-to-create audience, acquisition and behavior reports let your data tell its story without any extra visualization tools.

TAG MANAGER
Effortlessly manage tags, pixels and JavaScript codes for websites, digital products and secure member areas without involving your IT team. Expand your analytics capabilities with a vast library of tag templates, triggers and conditions. Remain compliant with privacy laws by defining which tags require prior consent, and adjust your tracking according to user privacy preferences.

CUSTOMER DATA PLATFORM
See all your clients’ data in one place and understand them better, as both groups and individuals. Import and aggregate data from CRM, e-commerce platforms, offline, web forms, mobile apps and other sources, to achieve a single customer view. Improve your cross-channel marketing efforts without compromising on privacy and security.

CONSENT MANAGER
Collect and process consents and data requests to respect user privacy rights around the world. Get your tools and websites up to speed with the EU's GDPR, California’s CCPA, Brazil’s LGPD and other laws around the world.

Piwik PRO Overview

Pricing

Starting from
€500,00/month

Pricing options

Free Trial
Subscription
Value for money

Prices are based on your traffic volume.


Piwik PRO Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, China and 5 others, India, Japan, Germany, Brazil, Mexico
Supported Languages
Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish and 21 others, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Taiwanese, Thai, Turkish, Ukrainian

Media

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Piwik PRO Reviews

Piwik PRO Reviews

Overall rating
4,7
/
5
Excellent
7

Very good
3

Average
0

Poor
0

Terrible
0

Value for Money
4,6
Features
4
Ease of Use
4,3
Customer Support
4,3
100% recommended this app
Maxime D.

Ease of use

I really like the interface and the data visualization tools.


Verified Reviewer

I am a big fan of Piwik, it has a lot more functionality than what I thought it would have.


Florian P.

Google Analytics for Data Protectors

an Analytics product that complies with EU privacy laws (that's really the primary USP compared to GAnalytics I think)


Salvatore P.


Stephanie faris

Easy to use analytics features for web professionals

Piwik is already a popular application, but some businesses need a more customized solution. For those businesses, Piwik PRO might be a great way to introduce personalized features. However, for sites that don’t need a custom solution, the free version offers everything they’d get in the PRO version.


Maxime D.
Industry: Government Administration
Company size: 1 001-5 000 Employees

Ease of use

Used Daily for 2+ years
Reviewed on 2019/12/03
Review Source: Capterra

I really like the interface and the data visualization tools.

Pros

Simple and beautiful interface. You can have all the information about your visitors. I really like to be able to know if a visitor is coming back or if it's his first time visiting my website.

Cons

Creating custom events for particular actions is a little bit limited because you have to classify them in categories and then it's difficult to get stats from those categories

Rating breakdown

Ease of Use

Likelihood to recommend: 8.0/10

Verified Reviewer
Industry: Events Services
Company size: 51-200 Employees

I am a big fan of Piwik, it has a lot more functionality than what I thought it would have.

Used Weekly for 1+ year
Reviewed on 2018/06/06
Review Source: Capterra

Pros

This was a great tool that my company used to help support a lot of different types of websites. It generated in depth reports and made the data clear to understand.

Cons

It came down to cost, I really like the software but overtime the value for the money was less and less compared to other free providers.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 6.0/10

Florian P.

Google Analytics for Data Protectors

Used Daily for 6-12 months
Reviewed on 2017/08/10
Review Source: Capterra

an Analytics product that complies with EU privacy laws (that's really the primary USP compared to GAnalytics I think)

Pros

That you can install it on your own server and the data is saved in your own database - you you can comply with privacy and data protection laws (especially in the EU).

Cons

Offers not so many features like Google Analytics, the web UI is quite slow, not so easy to understand how to go beyond standard features, the mobile SDK could be better

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 6.0/10

Salvatore P.
Industry: Information Technology & Services
Company size: 11-50 Employees

Rating only

Reviewed on 2016/12/22
Review Source: GetApp

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend: 5.0/10

Stephanie faris

Easy to use analytics features for web professionals

Reviewed on 2014/02/24
Review Source: GetApp

Piwik is already a popular application, but some businesses need a more customized solution. For those businesses, Piwik PRO might be a great way to introduce personalized features. However, for sites that don’t need a custom solution, the free version offers everything they’d get in the PRO version.

Pros

Easy to use, customized features

Cons

Free version offers good enough features without the price

User recommendation
7,6/10
Based on 10 user ratings
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Piwik PRO Pricing

Piwik PRO Pricing

Starting from
€500,00/month
Free Trial
Subscription
Value for money

Prices are based on your traffic volume.

Prices are based on your traffic volume.

Value for Money
4,6/5
Based on 10 user ratings
Compare value for money rating with alternatives
Compare with alternatives

Piwik PRO Features

Piwik PRO Features

API
Activity Dashboard
Ad hoc Reporting
Business Intelligence
Charting
Collaboration Tools
Customizable Reporting
Dashboard Creation
Data Filtering
Data Import/Export
Data Visualization
Monitoring
Multiple Data Sources
Predictive Analytics
Real Time Analytics
Real Time Data
Reporting & Statistics
Third Party Integration
Trend Analysis
Visual Analytics
Features
4/5
Based on 10 user ratings
Compare features rating with alternatives
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Categories

Additional information for Piwik PRO

Additional information for Piwik PRO

Key features of Piwik PRO

  • Advanced video tracking
  • Cross device tracking
  • Customizable dashboard
  • Data ownership
  • Full raw data dump at any time
  • Geolocation
  • History explorer
  • Infrastructure monitoring
  • Maximum response time for critical issues is within 4 hours
  • Page-level analytics
  • Privacy compliance
  • Real-time tracking
  • Technical and user support
  • Tracking file downloads and external links
  • User centric reporting

Benefits

- Keep 100% data ownership, security and control.
- Stay compliant with GDPR, HIPAA, CCPA, Russian Law 526-FZ, Chinese Internet Law and many others that are about to arrive.
- Create your own set of tools that will help you change your data into right decisions.
- Integrate all your marketing tools and platforms.

Piwik PRO FAQs

Piwik PRO FAQs

Below are some frequently asked questions for Piwik PRO.

Q. What type of pricing plans does Piwik PRO offer?

Piwik PRO offers the following pricing plans:

Starting from: €500,00/month

Pricing model: Subscription

Free Trial: Available

Prices are based on your traffic volume.

Q. What are the main features of Piwik PRO?

Piwik PRO offers the following features:

  • Advanced video tracking
  • Cross device tracking
  • Customizable dashboard
  • Data ownership
  • Full raw data dump at any time
  • Geolocation
  • History explorer
  • Infrastructure monitoring
  • Maximum response time for critical issues is within 4 hours
  • Page-level analytics
  • Privacy compliance
  • Real-time tracking
  • Technical and user support
  • Tracking file downloads and external links
  • User centric reporting

Q. Who are the typical users of Piwik PRO?

Piwik PRO has the following typical customers:

Large Enterprises, Public Administrations, Mid Size Business

Q. What languages does Piwik PRO support?

Piwik PRO supports the following languages:

Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Taiwanese, Thai, Turkish, Ukrainian

Q. What type of pricing plans does Piwik PRO offer?

Piwik PRO has the following pricing plans:

Subscription

Q. Does Piwik PRO support mobile devices?

We do not have any information about what devices Piwik PRO supports

Q. What other apps does Piwik PRO integrate with?

Piwik PRO integrates with the following applications:

G-Lock EasyMail7, Kameleoon, Majestic, MarfeelPress, Rakuten Aquafadas, Smartlook, SuperSaaS, Wordpress, Zoho SalesIQ

Q. What level of support does Piwik PRO offer?

Piwik PRO offers the following support options:

FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials