Piwik PRO

An analytics suite focused on user privacy and data security

About Piwik PRO

Piwik PRO is the first privacy-oriented alternative to Google Analytics. Created in 2013, Piwik PRO Analytics Suite allows for tracking web, app, product and intranet behavior of users. The platform ensures compliance with strict EU, US, Chinese and Russian data protection laws, including the General Data Protection Regulation (GDPR) and the Health Insurance Portability and Accountability Act (HIPAA).

With the great platform comes great customer care. From implementation and onboarding, through product training, to analytics consulting and custom integrations – Piwik PRO provides a personal approach on every step of your journey.

Piwik PRO Analytics Suite

ANALYTICS
Track customer behavior across websites, mobile apps, digital products and post-login areas without compromising on user privacy. Get your data with no delays or processing issues, regardless of the scope of information you want to analyze. Easy-to-create audience, acquisition and behavior reports let your data tell its story without any extra visualization tools.

TAG MANAGER
Effortlessly manage tags, pixels and JavaScript codes for websites, digital products and secure member areas without involving your IT team. Expand your analytics capabilities with a vast library of tag templates, triggers and conditions. Remain compliant with privacy laws by defining which tags require prior consent, and adjust your tracking according to user privacy preferences.

CUSTOMER DATA PLATFORM
See all your clients’ data in one place and understand them better, as both groups and individuals. Import and aggregate data from CRM, e-commerce platforms, offline, web forms, mobile apps and other sources, to achieve a single customer view. Improve your cross-channel marketing efforts without compromising on privacy and security.

CONSENT MANAGER
Collect and process consents and data requests to respect user privacy rights around the world. Get your tools and websites up to speed with the EU's GDPR, California’s CCPA, Brazil’s LGPD and other laws around the world.

Pricing starting from:

€500,00/month

  • Free Trial
  • Subscription

Key benefits of Piwik PRO

- Keep 100% data ownership, security and control.
- Stay compliant with GDPR, HIPAA, CCPA, Russian Law 526-FZ, Chinese Internet Law and many others that are about to arrive.
- Create your own set of tools that will help you change your data into right decisions.
- Integrate all your marketing tools and platforms.

Devices

Business size

S M L

Markets

United States, Canada, United Kingdom, Australia, China and 5 others, India, Japan, Germany, Brazil, Mexico

Supported Languages

Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish and 21 others, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Taiwanese, Thai, Turkish, Ukrainian

Pricing starting from:

€500,00/month

  • Free Trial
  • Subscription

Images

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Features

Total features of Piwik PRO: 17

  • API
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Analysis
  • Ad hoc Reporting
  • Application Integration
  • Behavior Tracking
  • Business Intelligence
  • Campaign Analysis
  • Campaign Management
  • Campaign Segmentation
  • Customizable Reporting
  • Event Logs
  • Goal Setting / Tracking
  • Real Time Analytics
  • Secure Data Storage
  • Web Analytics

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Reviews

Overall rating

4,7 /5
(10)
Value for Money
4,6/5
Features
4/5
Ease of Use
4,3/5
Customer Support
4,3/5

Already have Piwik PRO?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Write a Review!
Showing 5 reviews of 10
Maxime D.
Overall rating
  • Industry: Government Administration
  • Company size: 1 001-5 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Ease of use

Reviewed on 2019/12/03

I really like the interface and the data visualization tools.

I really like the interface and the data visualization tools.

Pros

Simple and beautiful interface. You can have all the information about your visitors. I really like to be able to know if a visitor is coming back or if it's his first time visiting my website.

Cons

Creating custom events for particular actions is a little bit limited because you have to classify them in categories and then it's difficult to get stats from those categories

Verified Reviewer
Overall rating
  • Industry: Events Services
  • Company size: 51-200 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

I am a big fan of Piwik, it has a lot more functionality than what I thought it would have.

Reviewed on 2018/06/06

Pros

This was a great tool that my company used to help support a lot of different types of websites. It generated in depth reports and made the data clear to understand.

Cons

It came down to cost, I really like the software but overtime the value for the money was less and less compared to other free providers.

Florian P.
Overall rating
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Google Analytics for Data Protectors

Reviewed on 2017/08/10

an Analytics product that complies with EU privacy laws (that's really the primary USP compared to...

an Analytics product that complies with EU privacy laws (that's really the primary USP compared to GAnalytics I think)

Pros

That you can install it on your own server and the data is saved in your own database - you you can comply with privacy and data protection laws (especially in the EU).

Cons

Offers not so many features like Google Analytics, the web UI is quite slow, not so easy to understand how to go beyond standard features, the mobile SDK could be better

Salvatore P.
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11-50 Employees
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 5.0 /10

Reviewed on 2016/12/22

Stephanie faris
Overall rating
  • Review Source

Overall rating

Easy to use analytics features for web professionals

Reviewed on 2014/02/24

Piwik is already a popular application, but some businesses need a more customized solution. For...

Piwik is already a popular application, but some businesses need a more customized solution. For those businesses, Piwik PRO might be a great way to introduce personalized features. However, for sites that don’t need a custom solution, the free version offers everything they’d get in the PRO version.

Pros

Easy to use, customized features

Cons

Free version offers good enough features without the price

Showing 5 reviews of 10 Read all reviews

Piwik PRO FAQs

Below are some frequently asked questions for Piwik PRO.

Piwik PRO offers the following pricing plans:

  • Starting from: €500,00/month
  • Pricing model: Subscription
  • Free Trial: Available

Prices are based on your traffic volume.

Piwik PRO offers the following features:

  • Advanced video tracking
  • Cross device tracking
  • Customizable dashboard
  • Data ownership
  • Full raw data dump at any time
  • Geolocation
  • History explorer
  • Infrastructure monitoring
  • Maximum response time for critical issues is within 4 hours
  • Page-level analytics
  • Privacy compliance
  • Real-time tracking
  • Technical and user support
  • Tracking file downloads and external links
  • User centric reporting

Piwik PRO has the following typical customers:

Large Enterprises, Public Administrations, Mid Size Business

Piwik PRO supports the following languages:

Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Taiwanese, Thai, Turkish, Ukrainian

We do not have any information about what devices Piwik PRO supports

Piwik PRO integrates with the following applications:

G-Lock EasyMail7, Kameleoon, Majestic, MarfeelPress, Rakuten Aquafadas, Smartlook, SuperSaaS, Wordpress, Zoho SalesIQ

Piwik PRO offers the following support options:

FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials

Related categories

See all software categories found for Piwik PRO.