Cvent Event Management

Online software for event management & hospitality

About Cvent Event Management

Cvent's online event management software provides event planners with a complete solution to increase event attendance and decrease event costs. By automating the event management processes, the software enables event managers to focus their time on strategic decisions rather than repetitive, time consuming tasks.

Cvent's ticketing platform provides a fully branded event ticketing experience. Whether it's a one-off event, a venue, or a 50,000 capacity festival, Cvent helps businesses to expand their brand, market their event, and drive ticket sales.

Cvent’s complimentary and user-friendly Destination Guide and Supplier Network provide world-renowned agencies, wedding planners, party organizers, corporations and direct meeting planners alike with the essential event planning resources. By streamlining the site selection and sourcing process, Cvent allows event planners to research destinations, and find and compare meeting facilities faster and more easily than relying on traditional search engines.

Online meeting management software is essential to any company or corporation that handles meetings. As organizations strive to tighten spend across the enterprise, purchasing and travel departments seek to consolidate processes to gain more visibility into meeting spend. This is what is called Strategic Meetings Management (SMM). Meeting planners must reach these budget goals while still trying to improve their meetings.

Cvent offers a comprehensive solution that allows companies to implement enterprise-wide Strategic Meetings Management programs. The Cvent Strategic Meeting Management solution streamlines the corporate meetings and event process from the planning and sourcing phases through registration and travel booking. With over 100 customizable reports, Cvent aids the planner in measuring meeting spend. Planners maintain complete creative control over their events; procurement departments can view the costs incurred and implement controls to rein in meeting spend.

With Cvent's professional web survey software, organizations can streamline the way they collect feedback and timely business intelligence. Professionals can use Cvent's web survey software to test markets, qualify leads, measure program effectiveness, enhance company culture and gauge stakeholder opinions. Using web survey software is the new norm for conducting and managing surveys, and is more effective and efficient than traditional surveying techniques.

Key benefits of Cvent Event Management

  • Cvent's event management software is designed to help meeting and event planners more easily navigate every aspect of the event process.

  • Increase attendance by using Cvent event management software to create sophisticated marketing campaigns surrounding events.

  • Create organization-wide event success with powerful reporting, strategic integrations, and award-winning, 24/7 customer service.

  • Devices

    Business size

    S M L

    Markets

    Australia, Brazil, Canada, China, Germany and 5 others, United Kingdom, India, Japan, Mexico, United States

    Supported Languages

    English

    Images

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    Features

    Total features of Cvent Event Management: 85

    • ACH Payment Processing
    • Abstract Management
    • Action Item Tracking
    • Agenda Management
    • Alerts/Notifications
    • Analytics/ROI Tracking
    • Attendance Management
    • Attendee Management
    • Attendee Tracking
    • Audience Targeting
    • Badge Management
    • Bid Management
    • Board Meetings
    • Budgeting/Forecasting
    • CRM
    • Calendar Management
    • Campaign Management
    • Capacity Management
    • Catering Management
    • Class Registration
    • Committee Meetings
    • Conferences/Conventions
    • Contact Database
    • Contact Management
    • Cost Estimating
    • Customizable Branding
    • Customizable Forms
    • Customizable Questions
    • Email Invitations & Reminders
    • Email Marketing
    • Event Calendar
    • Event Management
    • Event Registration
    • Event Scheduling
    • Event Ticketing
    • Exhibit/Vendor Management
    • Gamification
    • Group Registration
    • Guest List Management
    • Internal Meetings
    • Invitation Management
    • Label Printing
    • Landing Pages/Web Forms
    • Lead Capture
    • Legislative Meetings
    • Marketing Automation
    • Materials Management
    • Meeting Management
    • Meeting Preparation Tools
    • Meeting Room Booking
    • Online Booking
    • Online Registration
    • Onsite Registration
    • PCI Compliance
    • Payment Processing
    • Post-Meeting Tools
    • Question Library
    • RFID Scanning
    • RFP Creation
    • Real Time Reporting
    • Refund Management
    • Registration Management
    • Reminders
    • Reporting & Statistics
    • Reporting/Analytics
    • Room Block Management
    • Room Booking
    • Scheduling
    • Self Check-in/Check-out
    • Single Sign On
    • Social Media Integration
    • Social Promotion
    • Space Management
    • Speaker Management
    • Sponsorship Management
    • Survey/Poll Management
    • Surveys & Feedback
    • Third Party Integrations
    • Ticketing
    • Travel Management
    • Visitor Registration
    • Volunteer Management
    • Voting Management
    • Website Management
    • Workflow Management

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    Reviews

    Overall rating

    4,4 /5
    (643)
    Value for Money
    4,1/5
    Features
    4,3/5
    Ease of Use
    4/5
    Customer Support
    4,5/5

    Already have Cvent Event Management?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 643
    Lori w. H.
    Overall rating
    • Company size: 11-50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support

    Cvent gets the registration job done and is user friendly.

    Reviewed on 2018/05/30

    Pros

    I like that I can send invites to all my attendees at once, but can divide them into different registration paths depending on what info needs to be provided to a particular group. I do have some challenges occasionally trying to figure out how to make something work while building a website, which is the reason for the 4 stars for the Ease of Use

    Cons

    Customer service. When I call the help line it sometimes takes several times to explain what issue I'm having because the rep doesn't seem to understand what I'm trying to do. I think that these are new representatives and aren't as experienced. Also when I use the chat box I'm not always sure someone is still there because of the delay in their responding to questions.

    Verified Reviewer
    Overall rating
    • Industry: Nonprofit Organization Management
    • Company size: 201-500 Employees
    • Used Weekly for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Great Tool for Event builders and planners!

    Reviewed on 2019/06/14

    1. Resolve potential last minute issues that may arise onsite
    2. Staff has been very productive...

    1. Resolve potential last minute issues that may arise onsite
    2. Staff has been very productive and prepared to manage attendees
    3. Provide enough metrics for admins
    4. Easy to adopt by non-technical users

    Pros

    1. Interactive Features with Crowdcompass that customize the user experiences and engagement in an effective way.
    It has really helped us with onsite preparedness.
    2. Cloning events or creating templates to re-use and make adjustments that saves time
    3. CRM integration options have allowed us to have 360 degree customer view across CRM and Cvent.
    We have also used SSO to link our existing users account at registration websites.
    4. Flex events
    5. Ability to integrate with supplier network and survey tools

    Cons

    1.Ways to manage field permissions for users/roles (edit/delete/update)
    2.Enforce field validations on account/organization level so that we can maintain data integrity and event planners cannot customize anything and everything at event level
    3. 2 way sync through standard integration is not dynamic for custom fields
    4. If salesforce has person account enabled, not business account, cvent has no way to accommodate that on contact level during integration.
    5. API limit of 10000 is very less for large events

    April S.
    Overall rating
    • Industry: E-Learning
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    I recommend Cvent!

    Reviewed on 2021/03/05

    Cvent has been a life saver. Their software makes my job so much easier! And they are constantly...

    Cvent has been a life saver. Their software makes my job so much easier! And they are constantly improving all aspects! The customer success team is always accessible and so helpful!

    Pros

    The Cvent software makes our events look professional and easy to navigate.

    Cons

    We use a lot of custom pages, some of the customizations that we would like to implement are not available yet.

    Max M.
    Overall rating
    • Industry: Nonprofit Organization Management
    • Company size: 11-50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Extremely powerful event management tool that is also extremely complicated to use.

    Reviewed on 2018/09/06

    Using CVENT has overall saved a lot of time from beginning to end for our more complicated events...

    Using CVENT has overall saved a lot of time from beginning to end for our more complicated events but for smaller, simple events there are much better tools available. The features and robust ability make it worth it when we do use it but it is almost always with some drawbacks. I've used a lot of different event management software over the years and they all have pros and cons so the fact that I am now using and plan to continue using CVENT says something but I will reiterate that anyone considering it should take a deep look at the features and determine if they really need something so complicated before committing. The promising thing is they are developing a new back end that should simplify and enhance everything they have so far. The new software is currently available as a beta so we will see how it goes.

    Pros

    In the end, you can accomplish pretty much whatever you need to with CVENT. The integration with other tools like onsite event management and app tools make it very useful. Being able to integrate a registration, website, app, database and onsite check in is extremely convenient and time saving. Customer service, while not always the most knowledgeable, they are easy to contact and will help solve most issues very quickly.

    Cons

    The way the back end is laid out is very confusing. There are related settings under different headings and to make one change in a registration item means you have to change things in many different places. A lot of testing, experience and trial and error is required to fine tune things to work correctly. The look of the event websites you can create with it is very limited and dated. Since the software is so complicated, it is very hard to find someone even on their own customer support team that knows how to do everything. There have been many cases where our own team had to figure out solutions that CVENT could not help us with.

    Lesley I.
    Overall rating
    • Industry: Higher Education
    • Company size: 5 001-10 000 Employees
    • Used Weekly for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    CVENT, Worth the Money

    Reviewed on 2021/01/26

    Overall it's been great. Cvent is worth the money, but I do see why many organizations can't...

    Overall it's been great. Cvent is worth the money, but I do see why many organizations can't afford it.

    Pros

    I really like the ease of Cvent and the customer support. I feel I can always get support when I need and the new FLEX path is pretty intuitive. The perks of being a member of Cvent Celebrity are also awesome. The online trainings are great for busy schedules.

    Cons

    While I love the customer support, I wish there was a better way to talk to the representative you spoke to prior with issues. Everyone is GREAT, but I often find I'm reinventing the wheel. While this is a negative, it is also a positive as I was able to determine alternative solutions to my problems...thus giving more options to fix a problem

    Showing 5 reviews of 643 Read all reviews

    Cvent Event Management FAQs

    Below are some frequently asked questions for Cvent Event Management.

    Cvent Event Management offers the following pricing plans:

    • Starting from:
    • Pricing model: Subscription
    • Free Trial: Available

    Contact Cvent for pricing information.

    We do not have any information about Cvent Event Management features

    Cvent Event Management has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

    Cvent Event Management supports the following languages:

    English

    Cvent Event Management supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Cvent Event Management integrates with the following applications:

    10,000ft Insights, Cisco Webex, GetThere Travel, GoToWebinar, HubSpot Marketing Hub, Marketo Engage, Oracle Eloqua, SAP Concur, Salesforce Sales Cloud, Silverpop, SugarCRM

    Cvent Event Management offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

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