About ON24

ON24 is on a mission to redefine how organizations engage with their audiences, powering interactive, data-rich webinars and content experiences that help people connect on a more human level and make smarter business decisions. Through the ON24 Engagement Platform, marketers can create Live, On Demand and Personalized Engagement, turn it into actionable intelligence and integrate it across their operations. Informed by more than a billion engagement minutes -- including 12 million polls, 1.3 million surveys, 1.5 million conversations, and conversion of over 17 million resources -- marketers drive more revenue from ON24 Engagement than any other marketing channel.

Headquartered in San Francisco, ON24 has a wide global footprint with eight offices in key regions, including London, Munich, Singapore, Stockholm and Sydney.

Pricing starting from:

N/A

  • Free Version
  • Free Trial
  • Subscription

Key benefits of ON24

Benefits of ON24 Webcasting Solutions

Interactive & Engaging Audience Experience
With Webcast Elite, you can produce professional-quality, fully branded webcasts that deliver an engaging and interactive user experience, in just a few simple steps right from your computer.

No Downloads – Maximize Reach
No plugins or time consuming app installations to prevent viewers from accessing your content. Your webcasts are available everywhere and on popular mobile devices.

Easy-To-Use Tools For Producers & Presenters
Presentation tools built for the unique needs of the webcast presenter.

Powerful Analytics
Your webcasting programs are only as good as the data that defines your success. The ON24 platform empowers you with real-time graphical dashboards & drill down tools to prove your ROI, get leads to sales, and impact revenue.

Benefits of Virtual Environments

Engaging and Interactive Virtual Experiences
Offer your audience an engaging virtual experience with interactive locations, webcasts, social networking, scheduled chats, idea storming, blogs, and more. »

Enterprise Security and Reliability
Fully redundant enterprise-class platform that includes single sign on, employee authentication, role-based access, and other security features.

Design Your Environment with "Drag & Drop" Tools
Easy and intuitive tools to create and maintain your virtual environment.

Measure, Analyze, Adjust, and Optimize
Real-time reports allow you to measure user behavior, content popularity and social networking interactions.

Devices

Business size

S M L

Markets

Australia, Canada, China, Germany, United Kingdom, Japan, Mexico, United States

Supported Languages

Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Traditional Chinese, Turkish

Pricing starting from:

N/A

  • Free Version
  • Free Trial
  • Subscription

Images

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Features

Total features of ON24: 28

  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Attendee Management
  • Chat/Messaging
  • Customizable Branding
  • Event Management
  • Event Registration
  • File Sharing
  • Lead Generation
  • Live Chat
  • Live Streaming Software
  • Mobile Access
  • Multi hosts
  • On-Demand Webinars
  • Online Registration
  • Polls/Voting
  • Q&A Management
  • Real Time Reporting
  • Real-Time Chat
  • Recording
  • Reporting/Analytics
  • Single Sign On
  • Social Promotion
  • Survey/Poll Management
  • Third Party Integrations
  • Virtual Lobby

Alternatives

GoTo Webinar

4,5
#1 Alternative to ON24
As an online webinar solution that powers millions of webinars each year, GoTo Webinar now comes as part of GoTo...

Adobe Connect

4,3
#2 Alternative to ON24
Adobe Connect is a cloud-based web conferencing solution designed to help businesses, public agencies, and educational...

Zoom Meetings

4,6
#3 Alternative to ON24
Zoom is a scalable, cloud based video conferencing & web conferencing platform enabling online meetings, webinars, file...

Zoom Video Webinars

4,6
#4 Alternative to ON24
Zoom Video Webinars is designed to help businesses host webinars, engage with audiences, and facilitate communication...

Reviews

Overall rating

4,3 /5
(214)
Value for Money
4,0/5
Features
4,2/5
Ease of Use
4,2/5
Customer Support
4,3/5

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Showing 5 reviews of 214
Nick A.
Overall rating
  • Industry: Computer Software
  • Company size: 1 001-5 000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

The best and only way to do Simulive Webinars

Reviewed on 2019/10/02

I have been using on24 for over 3 years. First as a powerpoint designer and now I run it end-to-end....

I have been using on24 for over 3 years. First as a powerpoint designer and now I run it end-to-end. I find the software intuitive​ and after a bit of training easy to use.

Pros

We use On24 in our marketing department to attract new leads for our sales team. We use On24's Simulive feature. This allows us to pre-record our speaker and slides. Then the day of the live webinar the attendees watch the edited video then our speakers are pushed into a live conversation to take questions that have came in. On24 is maybe the only webinar platform that can do this. All others are more of a screenshare system. Simulive gives us the most flexiblity to have a seamless webinar​ without any sound or speaker problems.

Cons

On24 audience console allows us to put up different resources, surveys and links, but it is limited in its customizability​. I'd like to see more console customization when it comes to menu format and colors. Also being able to upload your branded font would be great too.

Alternatives Considered

Zoom Video Webinars, Adobe Connect and GoTo Webinar

Reasons for Switching to ON24

No good options for Simulive, also cost and cap on how many attendees​ can be signed on at once.
Lauren B.
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

The Best for What is Out Right Now

Reviewed on 2020/12/04

This system is one of the better systems out there. It meets all our needs with some limitations....

This system is one of the better systems out there. It meets all our needs with some limitations. Just be aware that you will need to learn the system yourself and expect little help from the higher ups. They will not give any types of discounts or refunds on the bill but will offer extra "help" packages, which was no help to us as by the end of our event as we knew the system better than some of the help techs. But now that we know the system using the platform for our events is easy and does what we need it to do. They are upgrading the system all the time to make it better which is helpful.

Pros

One of the only platforms out there that has been established since way before the pandemic. When we purchased it was affordable and catered to what we needed in an events platform. One that allowed individual events and served as a conference platform for multiple events. It allowed to have a conference feel without spending a lot on the virtual world looking platforms.

Cons

The onboarding for the system was horrible. There are several areas on this platform and with each section there is a different ON24 person to lead you through the process. We spent half the time explaining our event over and over again to different people for each section. The team would quickly show us the platform and ask if we had questions, however, since it was our first time we did not know the right questions to ask and missed a lot of good information because of it. We ended up learning the platform ourselves through their library of resource help. By the end of our first event, I knew more about the platform and how it worked better than their "expert help" staff team.

Alternatives Considered

Webex and Hopin

Reasons for Switching to ON24

They have been around the longest and have been doing webinars the longest. Most companies I researched back in March had just started because of the need for virtual platforms in the pandemic. But now that other platforms are growing and developing, there might be better options out there that do all the same things as ON24 does, if not better.
Liz K.
Overall rating
  • Industry: Higher Education
  • Company size: 51-200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

trash

Reviewed on 2019/09/30

Seriously terrible

Seriously terrible

Pros

simu-live and on-demand options allow us to mitigate the risks involved with live presenting on this platform.

Cons

the "best practices" where presenters need a wired internet connection, clear cookies, restart the computer and have no other apps going--are you kidding me? What year is it? The customer service is poor, not for lack of CSM's trying, but because there is no follow through from the product team, and CSM's often don't have access to the latest information, leaving them set up for failure.

Alternatives Considered

Adobe Connect

Reasons for Choosing ON24

We were attracted to the lack of need for plug-ins to participate, however we learned that audience and presenter experience is fully dependent on their wireless internet connection, which is again, not specified as an ON24 best practice, even though it does not comport with how the majority of internet users interact with the product. So, hard lesson learned: plug ins good.

Switched From

Adobe Connect
Verified Reviewer
Overall rating
  • Industry: Insurance
  • Company size: 201-500 Employees
  • Used for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Handled with Kid Gloves

Reviewed on 2019/09/27

The stability of the platform and the ease of use with ON24's technical assistance has broadened...

The stability of the platform and the ease of use with ON24's technical assistance has broadened the appeal of webinars throughout our company. More and more subject matter experts want to discuss webinars for their products, services and specific client training opportunities.

Pros

Responsive technical team
Continuous improvement to platform
Excellent initial and ongoing training
Highly customizable screens to promote our brand

Cons

Infrequent technical difficulties with firewalls and unique audience configurations are sometime difficult to overcome during a live webinar which annoy customers

Verified Reviewer
Overall rating
  • Industry: Medical Devices
  • Company size: 51-200 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

On24 is a game changer

Reviewed on 2019/09/27

Very positive

Very positive

Pros

Flexibility, I have the ability to produce live presentations or pre-recorded presentations that are broadcasted as if they are live. My KOL's love this option. Once recorded On24 software is incredibly intuitive and easy to use, and the analytics we get post the live broadcast date are incredibly useful. They've allowed our company to have almost a "netflix esq" type of webinar service, where visitors can view any webinar we've done at any time all housed in one central location.

Cons

I have very few negative things to say about On24.

Alternatives Considered

GoTo Webinar

Reasons for Choosing ON24

Salesforce integration, presentation flexibility and customer service that i had experienced with On24 at a prior company. Made me a champion internally at my current company and I needed On24

Switched From

GoTo Webinar

Reasons for Switching to ON24

Reasons stated above
Showing 5 reviews of 214 Read all reviews

ON24 FAQs

Below are some frequently asked questions for ON24.

ON24 offers the following pricing plans:

  • Starting from:
  • Pricing model: Subscription
  • Free Trial: Available

Contact ON24 directly for pricing information.

ON24 has the following typical customers:

2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000

ON24 supports the following languages:

Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Traditional Chinese, Turkish

ON24 supports the following devices:

ON24 integrates with the following applications:

Cvent Event Management, HubSpot CRM, Marketo Engage, NetSuite, Oracle Eloqua, Pardot, SugarCRM, Veeva CRM

ON24 offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

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