ON24

4.3 (220)
Write a Review!
THE ONLY WEBINAR PLATFORM BUILT WITH MARKETERS IN MIND

About ON24

ON24 is on a mission to redefine how organizations engage with their audiences, powering interactive, data-rich webinars and content experiences that help people connect on a more human level and make smarter business decisions. Through the ON24 Engagement Platform, marketers can create Live, On Demand and Personalized Engagement, turn it into actionable intelligence and integrate it across their operations. Informed by more than a billion engagement minutes -- including 12 million polls, 1.3 million surveys, 1.5 million conversations, and conversion of over 17 million resources -- marketers drive more revenue from ON24 Engagement than any other marketing channel.

Headquartered in San Francisco, ON24 has a wide global footprint with eight offices in key regions, including London, Munich, Singapore, Stockholm and Sydney.


Key benefits of ON24

Benefits of ON24 Webcasting Solutions

Interactive & Engaging Audience Experience
With Webcast Elite, you can produce professional-quality, fully branded webcasts that deliver an engaging and interactive user experience, in just a few simple steps right from your computer.

No Downloads – Maximize Reach
No plugins or time consuming app installations to prevent viewers from accessing your content. Your webcasts are available everywhere and on popular mobile devices.

Easy-To-Use Tools For Producers & Presenters
Presentation tools built for the unique needs of the webcast presenter.

Powerful Analytics
Your webcasting programs are only as good as the data that defines your success. The ON24 platform empowers you with real-time graphical dashboards & drill down tools to prove your ROI, get leads to sales, and impact revenue.

Benefits of Virtual Environments

Engaging and Interactive Virtual Experiences
Offer your audience an engaging virtual experience with interactive locations, webcasts, social networking, scheduled chats, idea storming, blogs, and more. »

Enterprise Security and Reliability
Fully redundant enterprise-class platform that includes single sign on, employee authentication, role-based access, and other security features.

Design Your Environment with "Drag & Drop" Tools
Easy and intuitive tools to create and maintain your virtual environment.

Measure, Analyze, Adjust, and Optimize
Real-time reports allow you to measure user behavior, content popularity and social networking interactions.


Images

ON24 Software - 1
ON24 Software - 2
ON24 Software - 3
ON24 Software - 4
ON24 Software - 5
View 6 more
ON24 video
ON24 Software - 1
ON24 Software - 2
ON24 Software - 3
ON24 Software - 4
ON24 Software - 5

Not sure about ON24? Compare with a popular alternative

Starting Price

US$10,000.00
year
No pricing found

Pricing Options

Free version
Free trial
Free version
Free trial

Features

28
41

Integrations

8
2

Ease of Use

4.2 (220)
4.1 (446)

Value for Money

4.0 (220)
4.2 (446)

Customer Service

4.3 (220)
4.1 (446)
Green rating bars show the winning product based on the average rating and number of reviews.

Alternatives

Class for Web (formerly Blackboard Collaborate)

4.2
#1 Alternative to ON24
Blackboard Collaborate is an online collaborative learning solution which enables employees to fulfill training...

WebinarNinja

4.2
#2 Alternative to ON24
WebinarNinja is an all-in-one webinar platform that does the work for you. Focused on ease of use, this conversion-cente...

Zoom Workplace

4.6
#3 Alternative to ON24
With Team Chat, Phone, AI Companion, and more, Zoom Workplace is the platform for your best work. With Zoom Workplace,...

BrightTALK Central

4
#4 Alternative to ON24
BrightTALK Channels make it easy to create webinars and videos that inspire, stand out and perform. With one-click...

Reviews

Overall rating

4.3 /5
(220)
Value for Money
4.0/5
Features
4.3/5
Ease of Use
4.2/5
Customer Support
4.3/5

Already have ON24?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 220
Tyler
Tyler
Overall rating
  • Industry: Wholesale
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

"Changing the way we train"

Reviewed on 2019/02/05

The problem we had was reach. We could bring in all the best instructors in the world, but we could...

The problem we had was reach. We could bring in all the best instructors in the world, but we could only impact the few we could cram into our training facility. Live interaction is very important to us, so that is what kept us from just recording them and posting them online. The community interaction is a must. Because of this, we knew we needed to utilize live video with interaction capabilities, but at the same time keep it simple enough that anyone could participate. How could we make them feel like they were in the room with us?
The biggest benefit we have seen is how quickly the HVAC industry has recognized us as a training leader. Most of the major manufacturers are now looking to us to help them educate their clients

Pros

The reason we went with On24 was for the broadcasting feature, and how easy it was to set up an event. We host between 25 and 35 live trainings a year, but up to a few years ago they were only for those would could travel to our facility. Our goal was to open the experience to a much larger audience through video, and On24 was the best solution.
One of my biggest requirements when choosing a platform was the ease of use for our attendees. Between making it very easy to sign in, and how customizable the user dashboard is, I was able to ensure the best user experience for my audience, most of whom don't use a computer much.
We are now in our second year with the platform and it continues to get better. The On24 team has been very responsive when we had any concern.

Cons

Our two biggest issues with the system have been:
Freezing and buffering problems with our audience. When we first starting using their platform, On24 was flash based. They have made strides to move to HTML 5 and adaptive bit rates, but we still get complaints of the video freezing. Most of the time, a browser refresh fixes it. I have a feeling that most of the other problems stem from someone watching Netflix in the other room.
The second is the mobile phone experience. For a standard webinar it would be ok, but it is unusable for broadcast video. Since they cannot have the slide widget and the media player open at the same time, it makes it way too cumbersome to switch from video to slide to Q&A and back. Until they have an app like Citrix, I tell all my attendees to never use their phones.

Tazneen
Tazneen
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

On24 Review

Reviewed on 2019/01/22

We have one person in our organization who manages all webinars through that the organization runs....

We have one person in our organization who manages all webinars through that the organization runs. It was very difficult to get his time as we had plans to run more frequent webinars. We didn't have access to reports or even registered and attended list. we had to get that from him.

Once we moved onto ON24, there is two of us in my team who manage all of our webinars and training ourselves. We were able to run over 50 webinars in one year and thats only part of our overall job.

Many of the built in automation like On-Demand library, email notifications, ability to copy previous consoles, and use previous instructors BIO and photo saves us time an effort

Pros

The ease of setting and conducting up webinars. The detailed reporting lead generation capability.

Love the widgets and the ability to customize the console. We use Ideas and group chat a lot within our training webinars to keep the audience engaged.

Cons

When we have a webinar series, we can link them so individuals can register for all sessions by choosing on all sessions in the list. They are not notified, in case they miss one or are not able to automatically register for all.

At times, an individual will me mistake use a wrong email address and we need to go to each session to remove him, instead of being able to do that for all sessions.

Verified Reviewer
Overall rating
  • Industry: Oil & Energy
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 1.0 /10

Predatory sales tactics, poor customer service and outdated platform

Reviewed on 2020/11/17

Really unpleasant.

Really unpleasant.

Pros

While ON24 is a somewhat reliable platform, the sales and support team and general business practices have left a horrible taste in our mouth. ON24 is extremely secretive about their pricing so they can take the most advantage of any client that reaches out to them.

Cons

Extremely expensive with shady marketing practices. Poor customer service. The platform has been made intentionally difficult and features-deprived, so they can charge customers extra for every toggle switch they turn on. The ON24 cloud based platform is also super outdated and glitchy for presenters and attendees. If you don't have one of the dozens "premium" support packages, good luck getting a hold of someone on time to fix a simple issue with the platform. You will never know the actual pricing with ON24 until you sign an agreement and start using it for a few months. The pricing has been kept secret for this exact purpose so that they can prey on any customer they can. We do not recommend ON24 at all!

Maureen
Maureen
Overall rating
  • Industry: Financial Services
  • Company size: 2–10 Employees
  • Used for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great Webinar Platform

Reviewed on 2019/01/11

Overall, we have a great experience with ON24. It's an easy and user friendly system. The...

Overall, we have a great experience with ON24. It's an easy and user friendly system. The reporting is very robust and helps us to really evaluate attendance and what marketing initiatives work well and which ones don't. We have found the capabilities to be satisfactory and we've been able to execute each webinar the way we've planned. The system is reliable and have experienced very few technical glitches. I would highly recommend (and do) this system to others.

Pros

The ON24 platform is very user friendly. The set-up of a webinar, collection of registration to the execution on the day of the webinar is great and so easy. The system is very reliable and we've experienced very few hick-ups along the way from a technological standpoint and the quality of the call on the live webinar is also reliable. The reporting capabilities are robust and above average in comparison to other suppliers.

Cons

While ON24 is a great webinar platform, the cost is higher than average which makes it an expensive platform to use. Also, the tech people that join the webinars for an added $500 or more fee, aren't always the best and have language barriers and aren't that proactive. It's apparent this has been outsourced overseas. However, ON24 has worked with us and enabled us request specific technicians which has been helpful.

Kristen
Kristen
Overall rating
  • Industry: Internet
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

The best webinar platform for measuring engagement

Reviewed on 2019/01/11

Pros

When comparing webinar platforms, One24 was above and beyond in terms of analytics. You can easily see registrants, attendees, and see their engagement (who downloaded a resource, who responded to a poll, etc). This has helped immensely for measuring and helping us drive continued engagement in our presentations. The webinar console was a big selling point too, as it can be completely customized to your brand's identity. Finally, the automated follow up emails and Marketo integration are key.

Cons

On24 is by far the most expensive webinar platform that my team encountered. However, it's reliable and worth it for my company. There are a few small things that I don't like - for example, getting signed out of the platform constantly - but overall, it works for us.

Showing 5 reviews of 220 Read all reviews

ON24 FAQs

Below are some frequently asked questions for ON24.

ON24 offers the following pricing plans:

  • Starting from: US$10,000.00/year
  • Pricing model: Subscription
  • Free Trial: Available

Contact ON24 directly for pricing information.

ON24 has the following typical customers:

2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

ON24 supports the following languages:

Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Traditional Chinese, Turkish

ON24 supports the following devices:

ON24 integrates with the following applications:

Cvent Event Management, HubSpot CRM, Marketo Engage, NetSuite, Oracle Eloqua Marketing Automation, Salesforce Marketing Cloud Account Engagement, SugarCRM, Veeva CRM

ON24 offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for ON24.