About Salesforce Platform

Salesforce App Cloud lets users build enterprise apps quickly that help connect employees, engage customers, track performance, and integrate everything. App Cloud is a single, unified ecosystem of tools and services including Force, Heroku Enterprise, and Lightning that adds up to the fastest, easiest way to take the lead in the app revolution. Even build Android apps and iOS apps.

Salesforce App Cloud offers an extensive feature set out of the box, which allows lines of business to develop enterprise apps without writing code. Visual tools allow administrators to build applications, create triggers and workflows, and manage the data architecture with a fully drag-and-drop interface. Best of all, applications built with Salesforce App Cloud are built once but run everywhere--on desktops, mobile phones, tablets, and even wearable devices. For custom solutions, Salesforce App Cloud allows developers to write code in any modern language, such as Node.js, PHP, Ruby, or Python (to name a few).

Pricing starting from:

US$25,00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Salesforce Platform

Full PaaS (no hardware or underlying systems to manage)
Visual Development (Page Builder, Community Builder, App Builder, Process Builder, & Data Schema Builder)
Programmatic Development (Support for all Modern Languages, Team Administration, Access Controls, Logging)
Mobile Services (SDK, Push Notifications, Geolocation, Offline)
Integration (APIs, SOAP, REST, Point-and-Click Tools)

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

Australia, Austria, Belgium, Canada, China and 16 others

Supported Languages

Danish, Dutch, English, French, German and 3 others

Pricing starting from:

US$25,00/month

  • Free Version
  • Free Trial
  • Subscription

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Features

Total features of Salesforce Platform: 38

  • API
  • Access Controls/Permissions
  • Accounting
  • Activity Dashboard
  • Alerts/Notifications
  • Approval Process Control
  • Business Process Automation
  • Code Development
  • Code Editing
  • Collaboration Tools
  • Compatibility Testing
  • Configurable Workflow
  • Contact Management
  • Customizable Fields
  • Data Modeling
  • Database Support
  • Debugging
  • Deployment Management
  • Document Management
  • Event Tracking
  • For Developers
  • Geolocation
  • Graphical User Interface
  • Integrated Development Environment
  • Integrations Management
  • Iteration Management
  • Mobile Development
  • No-Code
  • Reporting & Statistics
  • Reporting/Analytics
  • Software Development
  • Source Control
  • Task Progress Tracking
  • Third Party Integrations
  • Visual Modeling
  • Web App Development
  • Web/Mobile App Development
  • Workflow Management

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NetSuite

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Airtable

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Reviews

Overall rating

4,3 /5
(250)
Value for Money
3,8/5
Features
4,3/5
Ease of Use
4,0/5
Customer Support
3,9/5

Already have Salesforce Platform?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 250
Randall
Overall rating
  • Industry: Computer Software
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Lightning Platform for Software Developers

Reviewed on 2018/09/12

I have found this software to be fun to work with. It takes a different approach than anything...

I have found this software to be fun to work with. It takes a different approach than anything else that I've worked with previously, so it keeps you engaged and entertained. I would highly recommend learning this software to other developers wanting to work with enterprise customers.

Pros

Lots of resources to help you get started with this platform. All of the prebuilt components are documented well in the Salesforce documentation, and it is extremely easy to get started with developing. Trailhead is extremely helpful in introducing the concepts that are important to developing for the Lightning Platform, so it is not hard to know where to go next in your learning journey. The other benefit is that it is extremely popular and there is a lack of qualified developers, so the barrier to entry through learning about the Lightning Platform is lower than it is with other technologies.

Cons

There is a relatively steep learning curve because it is VERY opinionated. In addition to learning the Lightning framework, there are many other pieces that you will be required to learn. Apex and SLDS are two examples of that. You won't be proficient in Lightning Platform development unless you have all of the pieces.

Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Helps us launch custom projects for customers quickly

Reviewed on 2022/08/16

Our customers rely on us to help them solve their business needs with Salesforce. Salesforce...

Our customers rely on us to help them solve their business needs with Salesforce. Salesforce Platform gives us a way to control access to the custom apps without giving too much access to every user and simplifies the access for portions of the users who will be in the org. Salesforce Platform also offers a huge cost savings for our clients for ongoing product licensing for their users.

Pros

Salesforce allows us to quickly launch a Minimum Viable Product for teams within the companies we we work and then iteratively build up on those structures. The wide range of standard objects and the easy of creating new custom objects means that we can get the core of a product built in a fairly short amount of time compared to having to build solutions completely from scratch or in less flexible alternate CRM products. The Salesforce Platform allows us to get users using the custom apps we build for them in Salesforce.

Cons

Salesforce requires advanced training to be able to build it and is expensive. It also isn't an out-of-the-box solution and requires an investment of time and money to get built. Costs per user can quickly add up for companies.

Steven
Overall rating
  • Industry: Internet
  • Company size: 1 001–5 000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 6.0 /10

Lightning never strikes twice

Reviewed on 2019/03/07

The Lightning platform works for sales organizations that have a large number of employees, only...

The Lightning platform works for sales organizations that have a large number of employees, only because companies can afford to have missed opportunities strictly because of the excess number of sales reps. Transparency is limited, with many features locked or non-existent.

Pros

While I was used to the traditional salesforce platform, and quite partial to it- Lightning was useful for being able to bring new leads/opportunities into your sales pipeline and a fast speed, without having to create and dig through reports, but the results were hit or miss. The platform is much more simple, and perfect for a large corporation who would perhaps need to limit access to certain reports and files.

Cons

Using artificial intelligence to find the best opportunities to pursue may sound like a good idea, The results were hit or miss, with miss being the more likely of the two. This leaves little to no room to be strategic in finding the best leads to pursue at the right time. Certain common features seemed to be available but did not produce content- such as the “follow” option for opportunies/accounts to see when the stage or opportunity owner or anything else had changed, since there is no news feed to view this in.

Juan Carlos
Overall rating
  • Industry: Consumer Services
  • Company size: 501–1 000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

User friendly and reliable.

Reviewed on 2021/06/22

I enjoy using Salesforce. It really helps me in my Customer Service daily activities. Speechs,...

I enjoy using Salesforce. It really helps me in my Customer Service daily activities. Speechs, right-on-time information, useful dashboards, it all makes Salesforce an useful tool.

Pros

What I like the most about Salesforce is that it really impacts on a daily basis. Let's say that you are looking to standardize the Customer Service information and procedures. The workflow this platform has really helps you to accomplish that goal.

Cons

Slow at first, kind of confusing, not that user-friendly but remember this cons are only at the beggining, once you get used to it, the cons are gone.

Philipp N.
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great CRM if you know how to use it

Reviewed on 2018/10/22

As a CRM salesforce allows us to track our pipeline and report it to management and the board. For...

As a CRM salesforce allows us to track our pipeline and report it to management and the board. For me personally, as I work in marketing it allows me to see leads that we captured through our forms and where these leads come from. From there inbound leads can be assigned to sales managers.
If you are a small company that does not need too many features etc, one of the smaller vendors in the marketplace is recommendable too.

Pros

Salesforce is the go-to CRM and market leader for a reason: solid lead and pipeline management. I like the integration with outlook and the depth of reporting features.

Cons

It takes some time to learn how to use it. Also the settings around standard lead fields and different lead views are confusing to me.

Showing 5 reviews of 250 Read all reviews

Salesforce Platform FAQs

Below are some frequently asked questions for Salesforce Platform.

Salesforce Platform offers the following pricing plans:

  • Starting from: US$25,00/month
  • Pricing model: Free Version, Subscription
  • Free Trial: Available

Employee Apps Starter: $25 per user, per month. Employee Apps Plus: $100 per user, per month. Heroku Enterprise Starter: from $4000 per company, per month. App Cloud Unlimited: contact Salesforce for a quote.

Salesforce Platform has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000

Salesforce Platform supports the following languages:

Danish, Dutch, English, French, German, Italian, Spanish, Swedish

Salesforce Platform supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

We do not have any information about what integrations Salesforce Platform has

Salesforce Platform offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

See all software categories found for Salesforce Platform.