About Eventbrite

Eventbrite is a ticketing and event technology platform that helps businesses organize and sell tickets to events online — while helping people discover events that fuel their passions. From workshops to concerts to conferences to world-renowned film and music festivals, Eventbrite houses events of all shapes and sizes. Eventbrite’s powerful platform, which can be accessed online or via mobile apps, scales from basic registration and ticketing to a fully featured event management platform.

Event organizers can benefit from Eventbrite’s self-service event planning tools including email invitation creation, RSVP tracking, and ticket selling. Ticket sales can be managed online via the ticketing website or through integration with social media sites including Facebook, and real-time sales data helps event planners to assess attendance and profit.

With powerful discovery channels, robust marketing tools, and industry-leading conversion rates, Eventbrite can help you zero in on the most interested event-goers and sell more tickets to your event.

Key benefits of Eventbrite

  • Reach new audiences by creating a listing for the Eventbrite event database, and benefit from built-in tools including social media sharing, audience targeting, and custom email invitation creation.

  • Get insight into sales and other event metrics with Eventbrite’s 15+ built in reports which can be accessed from any device and are updated in real-time.

  • Benefit from mobile ticket scanning on the Eventbrite event management Android and iOS apps in order to provide an enhanced attendee experience.

  • Manage event ticket sales with real-time sales data and analytics, and benefit from the ability to sell tickets on a customized event website or on social platforms.

  • Integrate with over 100 third party apps including CRM, marketing, fundraising, accounting, and event management tools to synchronize data and streamline workflows.

  • Devices

    Business size

    S M L

    Markets

    Australia, Brazil, Canada, Germany, United Kingdom, Mexico, United States

    Supported Languages

    Dutch, English, Finnish, French, German and 4 others, Italian, Portuguese, Spanish, Swedish

    Images

    Allow attendees to check-in using their mobile device with scannable tickets
    Advertise and sell event tickets on social platforms such as Facebook
    Access reports and analytics on sales and attendance
    View 6 more
    Eventbrite video
    Eventbrite screenshot: Allow attendees to check-in using their mobile device with scannable tickets Eventbrite screenshot: Advertise and sell event tickets on social platforms such as Facebook Eventbrite screenshot: Access reports and analytics on sales and attendance Eventbrite screenshot: Eventbrite screenshot:

    Features

    Total features of Eventbrite: 64

    • API
    • Activity Dashboard
    • Alerts/Notifications
    • Attendance Management
    • Attendee Management
    • Attendee Tracking
    • Badge Management
    • Barcode / Ticket Scanning
    • CRM
    • Calendar Management
    • Class Registration
    • Conferences/Conventions
    • Contact Management
    • Credit Card Processing
    • Customer Data Management
    • Customizable Branding
    • Customizable Forms
    • Data Import/Export
    • Discount Management
    • Email Invitations & Reminders
    • Email Marketing
    • Employee Management
    • Event Management
    • Event Registration
    • Event Scheduling
    • Event Ticketing
    • Exhibit/Vendor Management
    • Group Registration
    • Kiosk Ticketing
    • Marketing Automation
    • Mobile Ticketing
    • Multi-Channel Marketing
    • Online Registration
    • Online Ticketing
    • Onsite Registration
    • Onsite Ticketing
    • PCI Compliance
    • Payment Processing
    • Point of Sale (POS)
    • Print-at-Home
    • Promotions Management
    • RFID Scanning
    • Real Time Data
    • Real Time Reporting
    • Refund Management
    • Registration Management
    • Reporting/Analytics
    • SEO Management
    • Sales Management
    • Sales Reports
    • Sales Trend Analysis
    • Seating Map
    • Self Check-in/Check-out
    • Social Advertising
    • Social Media Integration
    • Social Promotion
    • Support Ticket Management
    • Surveys & Feedback
    • Third Party Integrations
    • Ticket Reservations
    • Ticketing
    • Volunteer Management
    • Website Management
    • Weddings/Parties

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    Reviews

    Overall rating

    4,6 /5
    (2 844)
    Value for Money
    4,5/5
    Features
    4,5/5
    Ease of Use
    4,6/5
    Customer Support
    4,3/5

    Already have Eventbrite?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 2 844
    Sarah H.
    Overall rating
    • Industry: Marketing & Advertising
    • Company size: 2-10 Employees
    • Used Monthly for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Eventbrite for Beginners

    Reviewed on 2020/07/19

    Our goal is to encourage our Facebook audiences to attend more virtual events and provide them with...

    Our goal is to encourage our Facebook audiences to attend more virtual events and provide them with the exact information and details they need, all housed in one concise place and Eventbrite has been the perfect tool for us. The analytics and reporting are very robust, especially for a free plan.

    Pros

    The setup and ease of use for a first time Eventbrite user/manager was incredibly easy and seamless. The feature that is most useful to us is the Facebook event integration - and the best part - it's free. This way, our social media audiences can register for tickets directly through the Facebook event published on Facebook. It's such a powerful feature and so incredibly easy to setup.

    Cons

    I wish there was an abilitty to make updates to the address after an event has already been published. With COVID-19, we had to shift from an in-person event to make it a virtual event and because we had to change the address, Eventbrite woudn't allow it. Suggestion - if an address needs to be changed, Eventbrite could automatically send an email to the list of attendees or a calendar notification of the change.

    The Mailchimp feature is extremely limited and I have trouble understanding what exactly the purpose of it is. I have not doubt that Eventbrite will enhance it in the future with incorporate more robust functions because Eventbrite is really great with continually improving their tools.

    Ron S.
    Overall rating
    • Industry: Construction
    • Company size: 11-50 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Fast Event Planning and Management

    Reviewed on 2020/09/29

    The actual event turned out to be a big success. Eventbrite played a key role in that success. I...

    The actual event turned out to be a big success. Eventbrite played a key role in that success. I would definitely consider Eventbrite for future events.

    Pros

    Eventbrite is easy to understand and use. The feature-set is not too broad so it's easy to quickly understand everything they offer. I was able to quickly wrap my mind around its scope and deploy an event. I appreciated how easy it was to setup a website for reservations and payment. Although I did not have alot of design options for the payment and reservation pages, the pages were streamlined and worked well. I was able to find good third-party support for lanyards and printed name badges. Being able to sell tickets at the entrance was a nice feature as well.

    Pricing felt right. I received good value for the money I spent.

    Cons

    I did not have alot of design flexibility for the payment and reservation pages. I pretty much had to stick with their default template that makes all Eventbrite sites look the same. The event management UI was slow and awkward to use. I did have a couple of periods of site outage that caused me some pain.

    Verified Reviewer
    Overall rating
    • Industry: Entertainment
    • Company size: 11-50 Employees
    • Used Other for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Extremely helpful tool for organizing an event

    Reviewed on 2021/03/23

    Eventbrite provides great flexibility to customize the registration form, ticket types, promo code,...

    Eventbrite provides great flexibility to customize the registration form, ticket types, promo code, guest lists, and analytic report based on our needs. Also, the service fee and price are transparent. I have used another ticket selling platform, the price appeared to be cheaper than Eventbrite, however, there is hidden cost within it that I was not aware of.

    Pros

    The app are is very easy to navigate and is very convenient to do check-in. I have used the Eventbrite app to check in guests in an event with around 1000 attendees. The app saves us much time and we can easily get the attendance of our guests as a useful data.

    Cons

    There are many functions and features for the analytic report, it took me a while to familiarize every function. However, once I figure them out, I can access to very useful data and reports that help me organize my future events.

    Javier G.
    Overall rating
    • Industry: Music
    • Company size: 2-10 Employees
    • Used Weekly for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 1.0 /10

    Crazy High Ticketing Fees - Froze My Payouts During COVID - Won't Stand By Agreement

    Reviewed on 2020/09/13

    Extremely painful.

    Extremely painful.

    Pros

    Eventbrite is easy to use. It's designed well.

    Cons

    Customer service really stinks at Eventbrite. They're just looking to get paid. Their fees are high, sometimes 15-20% depending upon your ticket price. They had agreed on our festival to payout daily leading up to the event but changed their mind when COVID hit (to hoard cash and save themselves while screwing their event organizers.) Now they are expecting people to pull off multi-million dollar festivals without collecting any of their ticketing money up front. The worst part is they froze our payouts without telling us, until one day we noticed the lack of deposits and logged into Eventbrite to find it. Surprise surprise! They have refused to renegotiate the contract but also refuse to release funds so we can pull off our event. Eventbrite is going to bring the event industry crashing down due to the way they handled COVID.

    Leslie O.
    Overall rating
    • Industry: Nonprofit Organization Management
    • Company size: 2-10 Employees
    • Used Monthly for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Amazing Platform for golf tournaments and special events

    Reviewed on 2021/04/03

    Overall, I really like hosting events on Eventbrite and I will continue using them for upcoming...

    Overall, I really like hosting events on Eventbrite and I will continue using them for upcoming events. I would recommend Eventbrite for events of all types and sizes.

    Pros

    The thing I like most about this software is being able to customize ticket types. Depending on which type of ticket an attendee chooses, the organizer can determine which type of questions the person registering must answer. For example, if you choose platinum sponsor, you are asked which shirt size you want. It is the best platform I have used for special events and even offers a check-in feature for the day of your event. There are endless opportunities for customizing your own event. Also, if you have a contract in place with Eventbrite for your events, they will not charge you a ticket fee for free events.

    Cons

    The thing I like least about this software is the fees. I was expecting a processing fee for credit card sales but there is an additional Eventbrite fee. This was remedied by signing a contract with them. Now all my fees are capped at a specific price and I can now have the attendee absorb the costs.

    Showing 5 reviews of 2 844 Read all reviews

    Eventbrite FAQs

    Below are some frequently asked questions for Eventbrite.

    Eventbrite offers the following pricing plans:

    • Starting from:
    • Pricing model: Free, Subscription
    • Free Trial: Not Available

    Only pay when ticket sales are made Essentials plan: 2% + $0.79/ paid ticket Professional plan: 3.5% + $1.59/ paid ticket Premium plan: contact Eventbrite for a custom pricing plan Free for free events

    We do not have any information about Eventbrite features

    Eventbrite has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

    Eventbrite supports the following languages:

    Dutch, English, Finnish, French, German, Italian, Portuguese, Spanish, Swedish

    Eventbrite supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Eventbrite integrates with the following applications:

    AWeber, Attendify, Automate.io, Batchbook, Bedrock Data, BiddingForGood, Cyfe, Dasheroo, DataHero, Delivra, Drip, Emma, Facebook, Google Analytics, Hive, HootSuite, HubSpot Marketing Hub, Kindful, Klaviyo, Mad Mimi, Mailchimp, Neon CRM, Panorama, Quickbooks Online, SurveyMonkey, Vision6, Weebly, WordPress, Workato, Xero, Zapier, Zoho CRM

    Eventbrite offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

    Related categories

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