Eventbrite

Build, manage, and grow events

4,6 /5 (2639 reviews) Write a Review!

Eventbrite Overview

What is Eventbrite?

Eventbrite is a ticketing and event technology platform that helps businesses organize and sell tickets to events online — while helping people discover events that fuel their passions. From workshops to concerts to conferences to world-renowned film and music festivals, Eventbrite houses events of all shapes and sizes. Eventbrite’s powerful platform, which can be accessed online or via mobile apps, scales from basic registration and ticketing to a fully featured event management platform.

Event organizers can benefit from Eventbrite’s self-service event planning tools including email invitation creation, RSVP tracking, and ticket selling. Ticket sales can be managed online via the ticketing website or through integration with social media sites including Facebook, and real-time sales data helps event planners to assess attendance and profit.

With powerful discovery channels, robust marketing tools, and industry-leading conversion rates, Eventbrite can help you zero in on the most interested event-goers and sell more tickets to your event.

Eventbrite Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Subscription
Value for money

Only pay when ticket sales are made

Essentials plan: 2% + $0.79/ paid ticket

Professional plan: 3.5% + $1.59/ paid ticket

Premium plan: contact Eventbrite for a custom pricing plan

Free for free events


Eventbrite Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, Germany, Brazil, Mexico
Supported Languages
Dutch, English, Finnish, French, German and 4 others, Italian, Portuguese, Spanish, Swedish

Media

Allow attendees to check-in using their mobile device with scannable tickets
Advertise and sell event tickets on social platforms such as Facebook
Access reports and analytics on sales and attendance
Eventbrite video Eventbrite screenshot: Allow attendees to check-in using their mobile device with scannable tickets Eventbrite screenshot: Advertise and sell event tickets on social platforms such as Facebook Eventbrite screenshot: Access reports and analytics on sales and attendance Eventbrite screenshot: Eventbrite screenshot:

Eventbrite Reviews

Eventbrite Reviews

Overall rating
4,6
/
5
Excellent
1733

Very good
774

Average
99

Poor
16

Terrible
17

Value for Money
4,5
Features
4,5
Ease of Use
4,6
Customer Support
4,3
95% recommended this app
Sarah H.

Eventbrite for Beginners

Our goal is to encourage our Facebook audiences to attend more virtual events and provide them with the exact information and details they need, all housed in one concise place and Eventbrite has been the perfect tool for us. The analytics and reporting are very robust, especially for a free plan.


Verified Reviewer

Great option, depending on your needs!

I am very pleased with the services provided with Eventbrite. It streamlines and centralizes so many processes involved in planning a conference. It also helps us keep on track, advertise with social media, and track data on attendees. It's an incredible option worth considering, especially if you are hosting/leading a free event.


Ron S.

Fast Event Planning and Management

The actual event turned out to be a big success. Eventbrite played a key role in that success. I would definitely consider Eventbrite for future events.


Javier G.

Crazy High Ticketing Fees - Froze My Payouts During COVID - Won't Stand By Agreement

Extremely painful.


Verified Reviewer

Truly the best event ticketing software out there.

I'm so glad to be able to continue using Eventbrite. The value for the product is really exceptional. I'd especially recommend to nonprofit users who produce live event programming.


Sarah H.
Industry: Marketing & Advertising
Company size: 2-10 Employees

Eventbrite for Beginners

Used Monthly for 6-12 months
Reviewed on 2020/07/19
Review Source: Capterra

Our goal is to encourage our Facebook audiences to attend more virtual events and provide them with the exact information and details they need, all housed in one concise place and Eventbrite has been the perfect tool for us. The analytics and reporting are very robust, especially for a free plan.

Pros

The setup and ease of use for a first time Eventbrite user/manager was incredibly easy and seamless. The feature that is most useful to us is the Facebook event integration - and the best part - it's free. This way, our social media audiences can register for tickets directly through the Facebook event published on Facebook. It's such a powerful feature and so incredibly easy to setup.

Cons

I wish there was an abilitty to make updates to the address after an event has already been published. With COVID-19, we had to shift from an in-person event to make it a virtual event and because we had to change the address, Eventbrite woudn't allow it. Suggestion - if an address needs to be changed, Eventbrite could automatically send an email to the list of attendees or a calendar notification of the change.

The Mailchimp feature is extremely limited and I have trouble understanding what exactly the purpose of it is. I have not doubt that Eventbrite will enhance it in the future with incorporate more robust functions because Eventbrite is really great with continually improving their tools.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Verified Reviewer
Industry: E-Learning
Company size: Self Employed

Great option, depending on your needs!

Used Monthly for 2+ years
Reviewed on 2019/10/30
Review Source: Capterra

I am very pleased with the services provided with Eventbrite. It streamlines and centralizes so many processes involved in planning a conference. It also helps us keep on track, advertise with social media, and track data on attendees. It's an incredible option worth considering, especially if you are hosting/leading a free event.

Pros

Eventbrite is an incredible platform for managing events and conferences. Here are a few reasons you'll enjoy it:
- It's extremely user-friendly. Of course basic, background tech skills are helpful, but it's easy to get up and going and learn to navigate.
- Similarly, the user interface is nicely designed. Nothing tricky or odd in my opinion - the webpage design just makes sense.
- You can use it across multiple types of devices - not just limited to your laptop.
- As long as your event is free, you can use Eventbrite for free - that's pretty incredible.
- The web platform has always been quick and responsive with no glitches/errors.
- It integrates seamlessly with many other platforms that you may be using when organizing an event (Sched, social media, etc.). This is great for promoting!
- There are lots of customization features. I feel like I've only scratched the surface with all that's available.
- Effortlessly creates scanning systems for participants.
- Although not as powerful as the website, there is a mobile version that is growing with features.
- I just love that Eventbrite streamlines so many things for me. Instead of having to jump between multiple tools/platforms for multiple purposes, Eventbrite centralizes a lot involved in our process.

Cons

I have very little to complain about with this platform, but I do think there is room for improvement with customer support. There response time was good, but could improve. It might be helpful to build out a better FAQ or help system in the website, since there isn't a lot of blogs or help available from other sources. Next, we offer a free event for educators, but I think the service charge would be expensive and cut into profits if our event was a paid conference.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Ron S.
Industry: Construction
Company size: 11-50 Employees

Fast Event Planning and Management

Used Daily for 6-12 months
Reviewed on 2020/09/29
Review Source: Capterra

The actual event turned out to be a big success. Eventbrite played a key role in that success. I would definitely consider Eventbrite for future events.

Pros

Eventbrite is easy to understand and use. The feature-set is not too broad so it's easy to quickly understand everything they offer. I was able to quickly wrap my mind around its scope and deploy an event. I appreciated how easy it was to setup a website for reservations and payment. Although I did not have alot of design options for the payment and reservation pages, the pages were streamlined and worked well. I was able to find good third-party support for lanyards and printed name badges. Being able to sell tickets at the entrance was a nice feature as well.

Pricing felt right. I received good value for the money I spent.

Cons

I did not have alot of design flexibility for the payment and reservation pages. I pretty much had to stick with their default template that makes all Eventbrite sites look the same. The event management UI was slow and awkward to use. I did have a couple of periods of site outage that caused me some pain.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Javier G.
Industry: Music
Company size: 2-10 Employees

Crazy High Ticketing Fees - Froze My Payouts During COVID - Won't Stand By Agreement

Used Weekly for 2+ years
Reviewed on 2020/09/13
Review Source: Capterra

Extremely painful.

Pros

Eventbrite is easy to use. It's designed well.

Cons

Customer service really stinks at Eventbrite. They're just looking to get paid. Their fees are high, sometimes 15-20% depending upon your ticket price. They had agreed on our festival to payout daily leading up to the event but changed their mind when COVID hit (to hoard cash and save themselves while screwing their event organizers.) Now they are expecting people to pull off multi-million dollar festivals without collecting any of their ticketing money up front. The worst part is they froze our payouts without telling us, until one day we noticed the lack of deposits and logged into Eventbrite to find it. Surprise surprise! They have refused to renegotiate the contract but also refuse to release funds so we can pull off our event. Eventbrite is going to bring the event industry crashing down due to the way they handled COVID.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 1.0/10

Verified Reviewer
Industry: Nonprofit Organization Management
Company size: 11-50 Employees

Truly the best event ticketing software out there.

Used Other for 2+ years
Reviewed on 2020/09/24
Review Source: Capterra

I'm so glad to be able to continue using Eventbrite. The value for the product is really exceptional. I'd especially recommend to nonprofit users who produce live event programming.

Pros

There's something about the Eventbrite platform that feels particularly inclusive. I really like how customizable it is, and it's easy to train on. I'm also a big fan of their reporting and analytics.

Cons

I have nothing bad to say about this particular software. I've never experienced an issue while using it. I'd say it would be great if Eventbrite had more software integrations.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
8,8/10
Based on 2 639 user ratings
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Eventbrite Pricing

Eventbrite Pricing

Starting from
N/A
Free Trial
Subscription
Value for money

Only pay when ticket sales are made

Essentials plan: 2% + $0.79/ paid ticket

Professional plan: 3.5% + $1.59/ paid ticket

Premium plan: contact Eventbrite for a custom pricing plan

Free for free events

Only pay when ticket sales are made

Essentials plan: 2% + $0.79/ paid ticket

Professional plan: 3.5% + $1.59/ paid ticket

Premium plan: contact Eventbrite for a custom pricing plan

Free for free events

Value for Money
4,5/5
Based on 2 639 user ratings
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Eventbrite Features

Eventbrite Features

API
Activity Dashboard
Activity Tracking
Automatic Notifications
CRM Integration
Calendar Management
Contact Management
Custom Fields
Customer Database
Customizable Branding
Customizable Reporting
Customizable Templates
Data Import/Export
Electronic Payments
Email Integration
Reminders
Reporting & Statistics
Social Media Integration
Surveys & Feedback
Third Party Integration
Features
4,5/5
Based on 2 639 user ratings
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Categories

Additional information for Eventbrite

Additional information for Eventbrite

Key features of Eventbrite

  • Accessible anywhere
  • Activity dashboard
  • Attendance management
  • Automatic notifications
  • Barcode / RFID scanning
  • Barcoded tickets
  • CRM integration
  • Collect money online
  • Credit card processing
  • Customizable branding
  • Data import/export
  • Discount management
  • Email invitations & reminders
  • Event management
  • Event scheduling
  • Event ticketing
  • Event webpage with logos, images, and URL
  • Multi-channel marketing
  • PCI DSS sompliance
  • POS
  • Real time data
  • Real time reporting
  • Registration management
  • SEO management
  • Sales analytics
  • Sales integration
  • Sales tracking
  • Social advertising
  • Social media integration
  • Social media promotion
  • Social network marketing
  • Third party integration
  • Ticket and registration sales tracking
  • Ticket management
  • Ticket printing

Benefits

  • Reach new audiences by creating a listing for the Eventbrite event database, and benefit from built-in tools including social media sharing, audience targeting, and custom email invitation creation.

  • Get insight into sales and other event metrics with Eventbrite’s 15+ built in reports which can be accessed from any device and are updated in real-time.

  • Benefit from mobile ticket scanning on the Eventbrite event management Android and iOS apps in order to provide an enhanced attendee experience.

  • Manage event ticket sales with real-time sales data and analytics, and benefit from the ability to sell tickets on a customized event website or on social platforms.

  • Integrate with over 100 third party apps including CRM, marketing, fundraising, accounting, and event management tools to synchronize data and streamline workflows.

  • Eventbrite FAQs

    Eventbrite FAQs

    Below are some frequently asked questions for Eventbrite.

    Q. What type of pricing plans does Eventbrite offer?

    Eventbrite offers the following pricing plans:

    Pricing model: Subscription

    Free Trial: Not Available

    Only pay when ticket sales are made Essentials plan: 2% + $0.79/ paid ticket Professional plan: 3.5% + $1.59/ paid ticket Premium plan: contact Eventbrite for a custom pricing plan Free for free events

    Q. What are the main features of Eventbrite?

    Eventbrite offers the following features:

    • Accessible anywhere
    • Activity dashboard
    • Attendance management
    • Automatic notifications
    • Barcode / RFID scanning
    • Barcoded tickets
    • CRM integration
    • Collect money online
    • Credit card processing
    • Customizable branding
    • Data import/export
    • Discount management
    • Email invitations & reminders
    • Event management
    • Event scheduling
    • Event ticketing
    • Event webpage with logos, images, and URL
    • Multi-channel marketing
    • PCI DSS sompliance
    • POS
    • Real time data
    • Real time reporting
    • Registration management
    • SEO management
    • Sales analytics
    • Sales integration
    • Sales tracking
    • Social advertising
    • Social media integration
    • Social media promotion
    • Social network marketing
    • Third party integration
    • Ticket and registration sales tracking
    • Ticket management
    • Ticket printing

    Q. Who are the typical users of Eventbrite?

    Eventbrite has the following typical customers:

    Small Business, Large Enterprises, Public Administrations, Non Profit, Mid Size Business

    Q. What languages does Eventbrite support?

    Eventbrite supports the following languages:

    Dutch, English, Finnish, French, German, Italian, Portuguese, Spanish, Swedish

    Q. What type of pricing plans does Eventbrite offer?

    Eventbrite has the following pricing plans:

    Subscription

    Q. Does Eventbrite support mobile devices?

    Eventbrite supports the following devices:

    Android, iPhone

    Q. What other apps does Eventbrite integrate with?

    Eventbrite integrates with the following applications:

    Attendify, Batchbook, Bitium, Campaign Monitor, Dasheroo, GetResponse, Pipeliner CRM, Salesforce Sales Cloud, Survmetrics, Velocify

    Q. What level of support does Eventbrite offer?

    Eventbrite offers the following support options:

    Knowledge Base, Online Support, Phone Support, Video Tutorials, FAQs