Maxpanda CMMS

Maxpanda CMMS

CMMS Preventive Maintenance Management Software

4.5/5 (154 reviews)

Maxpanda CMMS Overview

Our mission continues to disrupt the CMMS industry with a platform that's faster, better and more affordable

We are a forward-focused computerized maintenance management system (CMMS) developer with a penchant for efficiency and a desire to rid the world of cumbersome ticketing systems. We provide a software solution for all business types from all sectors, needing a sensible approach to work order management. Our software is customizable, designed to adapt to the specific size and requirements of your organization.

Whether it's a small business with a local base, a handful of employees, and limited needs, or a large corporation with multiple locations, a substantial number of employees, and regularly occurring maintenance requirements, our goal is to help our clients get the right CMMS programs for their organization. In short, we want to see you leave the struggle of a difficult ticketing system far, far behind.

Maxpanda CMMS Software: Faster, better, more affordable
We offer our users a robust system that is low in complexity, but still has all the functionalities one would expect of a world-class CMMS. Just some of the benefits your company can look forward to with our system are:

24/7 Customer Support - Whenever you need a hand, we are here to help
Work Order Management - Easy and simple organization of your work orders
Google Facebook Azure - Enjoy a hassle-free, secure, single sign-in process
QR & Bar codes - Using your own mobile device or tablet, you can manage parts inventory, easily producing related work orders, and reviewing aspects of each part such as its location, history, use, and more
Multiple Guest Portals - Your contractors and staff can easily link into the system without concern over the number of guest accounts available

World-class Security - We offer dependable security for storing sensitive data on the Amazon Cloud
Customized Experience - Your software package can be tailored specifically to match the needs of your business
What companies can benefit?

Our software is designed for businesses of various sectors. Some of the types of industries that have already benefited from our program are: Healthcare, Education, Resorts, Spas, Hotels, & Hospitality, Restaurant & Bar, Facilities Management, Construction Maintenance, Public Works, Sports & Athletics, Manufacturing & Non-profits. Maxpanda can be used successfully by any business or organization. With our easy customization, user-friendly design, and low price tag, your company can only stand to gain by switching over to our program.

Pricing

Starting from
US$39,00/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Australia, Canada, Europe, Latin America, Mexico, United Kingdom, United States

Supported Languages

English

Maxpanda CMMS Reviews

Overall rating
4.5/5
94% positive reviews
90
Excellent
54
Very good
6
Average
2
Poor
2
Terrible
Jason M.

Well balanced software for the cost vs. features

Used Daily for 6-12 months
Reviewed on 2016/09/02
Review Source: Capterra

The training guides that comes with the software makes everything easy. Maxpanda is very easy to learn, and people don't need lots of training to get started. Maxpanda allows users to schedule work orders. This is important for users who are not always on seat or users that easily forget. They can easily schedule work orders to make sure everything is done when it is needed to be done. They bring value with each new update. Even if you don't use some of the new features at times, it's nice to know they are constantly improving their product. The live training made it easy for our employees to get used to the software. It has also improved our company's productivity. The mobile phone App is unique. It keeps you up to date and makes sure you don't lose any work orders. Maxpanda has no upfront cost which is really nice.

Very happy with the fast turnaround response time.

Pros

Great mobile app (Android, iPhone, iPad). It's a great investment and a huge alternative to other management softwares. It meets the budget for software compared with other softwares.

What I love most about Maxpanda is the push notifications for new work orders. Getting a push notification when you have a work order is a great feature. It makes sure you never miss any work order.

The ability to access Maxpanda on desktop or smart phone or tablet makes it a unique software. This means you can do whatever you want to do wherever you want to do it.

Cons

Auto emailed reports to admins is not available. Neither is the ability to integrate our accounting package to the database. I believe this is on their roadmap and should be exciting to review it.

Response from Maxpanda Software

Thanks for the 5 star cmms review. It's our pleasure to ensure every cmms user has been 100% trained and updated on all the latest features in Maxpanda CMMS. If you have any further questions please contact [email protected] directly or visit www.maxpanda.com to book a free training session with 1 of our multiple product managers 24/7.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
John S.

The Best ... Work Order Management Software I have found

Reviewed on 2016/04/08
Review Source: SoftwareAdvice

Pros

In doing research for a project I found MaxPanda after no less than 60 hours of searching over a period of a couple weeks. When I finally stumbled upon MaxPanda it was like a breath of fresh air. It's User Interface for my customers is top notch. Then when you dive into the program it's simple and straight forward design makes it easy to master and manipulate the data the way you want. I was looking at a very specific, almost customized software without having to build it all on my own. Max was not perfect, but they worked with me to find how to get the best product out the quickest. Overall I found most of the software that can be heavily cusomized is very dated. They are not cloud based. They make it difficult to get ahold of your data once you collect it, so if you want to create custom api charts it could be difficult. I found 3 or 4 programs that would work, but they looked like spread sheets, not smooth and fun.
So customer service is near instant. The company has been around long enough not to worry about them going out of business next month. The User interface is the best on the market. Then they give you 15 days free trial to kick the tires.

Cons

The only issue I had with the company boils down to lack of communication between myself and the team member I was handed off to once I started my trial. I was trying to do something different from the intended use of the software. Due to lack of communication, I was lead to believe this product would not work for me. After further communication, an update ended up being the difference between doing business with MaxPanda and not.
They did not update this product for me, they have a transparent list of future upgrades by the month. It had been in the works for awhile. Just the timing worked out for me and my project.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Ryan M.

Max Panda work order system

Used Daily for 1+ year
Reviewed on 2019/01/07
Review Source: Capterra

i would say for the price we have had an overall positive experience, but you better be able to figure out the system by yourself or wait a while for help and then expect to spend some time going back and forth explaining yourself to finally get what you need.

Pros

ease of a new hire to figure out how to request a work order.

Cons

1- you cannot delete past/terminated users, it clutters up figuring out who is really using the system
2- when applying notes when changing the status of a request it only goes in to the status change history. most of my staff are too lazy to go in and look at the status change- if you make a status change the notes should be sent via e-mail to let the requester know what happened.
3-tutorials suck, system needs new tutorials to go over every aspect of the system. even though it is a cost effective system, they would stop me from looking at their competitors just because of the back end time i spend trying to figure out how to set up and individualize the system to meet my needs.
4- support sucks- when i need support i need support now! not in some nebulous future when my problem has already been compounded by down time. they need to to implement real time IT or user support. a real human voice/skype/e-mail/ can go along way.
5- graphs and reports- is there any way to really customize them?

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

6.0/10
Mitch K.

Great value and excellent solution to business needs.

Used Daily for 6-12 months
Reviewed on 2018/06/22
Review Source: Capterra

Pros

Implementing Maxpanda into our Tourism Business as a site and asset management tool has created countless efficiency gains across all areas of the business. The software provides the perfect balance between being simple enough to be user friendly, whilst providing the more complex functions to meet specific needs. I researched many of the other cloud CMMS solutions available and am extremely happy with the outcome. Before signing up I was concerned about access to customer support however all contact between Maxpanda and our administrator has been of the highest standard for any subscription based cloud service I have used. I highly recommend Maxpanda as a solution.

Cons

We are yet to come across an issue with maxpanda that their support team have not been quick to resolve. If there was any area for improvement it would be in their online library of tutorials to provide access to a more in depth explanation of the full suite of functions.

Response from Maxpanda Software

Thank you very much Mitch for the wonderful review. As you know our software updates surpass our tech writers in documenting new features. Ensure you and your team are registered for the tech newsletter which provides biweekly update notifications on all things Maxpanda CMMS. We are also revamping our blog to support this initiative.

https://www.maxpanda.com/blog/apps-updated

Thanks again,

Maxwell Davidson
Support Analyst
app.maxpanda.com

Rating breakdown

Value for Money
Ease of Use
Customer Support

Phillip L.

An evergrowing software aimed at pleasing the needs of many client types.

Used Daily for 1+ year
Reviewed on 2018/01/22
Review Source: Capterra

Cost savings and streamlining of work order processes.

Pros

1. Easy to navigate.
2. Easy to teach to others.
3. Extremely affordable.
4. Quick and personable tech support.
5. Companies willingness to listed to end users needs and add features based on those needs.
6. The web based app is generally reliable and free of major bugs.

Cons

1. Inadequate beta testing before new features are released that sometimes lead to other bugs in the app.
2. Slow performance on the mobile app, sometimes leading to inability to use it.
3. Removal of features or functions without first notifying end users.
4. Needs more advanced reporting and accounting features. To be fair, Maxpanda is actively working on these areas and should implement them this year.
5. Some parts of its inventory processes are convoluted. However, Maxpanda is actively working with us to improve the process and add critical time saving features that simplify it while also adding accountability.
Note: This review should be treated as an ongoing/continual review of the product.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
User Recommendation
8.7/10
Based on 154 reviews
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Maxpanda CMMS Pricing

Starting from
US$39,00/month
Pricing options
Free Trial
Subscription
Value for money

No setup costs // No contracts // Pay monthly

No more paper requests stuffed under the door. Maxpanda is non-profit friendly. Ask us how we can help your housing coop, hospital, care home, school. Got fixed locations while managing internal maintenance teams or external vendors? Contracted based maintenance requests managing internal maintenance teams? We have clients in almost every major city in the world!

Value for Money
4.5/5
Based on 154 reviews
Compare value for money rating with alternatives

Maxpanda CMMS Features

  • API
  • Activity Dashboard
  • Audit Trail
  • Auditing
  • Automatic Notifications
  • Compliance Management
  • Document Storage
  • Inventory Management
  • Invoice Management
  • Real Time Data

  • Access Control
  • Activity Tracking
  • Custom Fields
  • Customizable Reporting
  • Data Import/Export
  • Inventory Tracking
  • Monitoring
  • Reporting & Statistics
  • Third Party Integration
  • Workflow Management

Additional information for Maxpanda CMMS

Key features of Maxpanda CMMS

  • Asset management software
  • Asset status tracking
  • Attach weblinks
  • Audits and certifications
  • Automated alerts and texts
  • Benchmark performance of assets
  • Building lifecycle management
  • Building management
  • Built-in planning and scheduling tools
  • Collaboration tools
  • Customizable CMMS
  • Customizable tasks / checklists
  • Customize work order triggers, cycles, miles, production
  • Data import
  • Data storage
  • Electronic calendar
  • Enterprise asset management software
  • Equipment warranties management
  • Facility asset management
  • Fully Secure / SSL Encryption
  • Identify negative trends
  • Inspections and reports
  • Inspections and reports
  • Instant notifications of asset failures/redundancies
  • Integrated facilities management
  • Inventory management
  • Invoice taxes
  • Invoices
  • Labor and materials cost management
  • Live dashboard
  • Mobile workforce management
  • Multiple guest portals
  • PM templates
  • Past-due task notification
  • Prefered vendor management
  • Preventative maintenance program
  • Preventative maintenance software
  • Project management
  • Property improvement initiatives
  • Property management
  • Purchase orders with DI
  • QR & barcodes
  • Record asset history
  • Role management
  • School facilities management
  • Secure Single Sign On
  • Security & safety compliance / procedures
  • Service Level Agreements
  • Shared task library
  • Smartphone friendly / remote access
  • Staff communicate in real time
  • Track individual man hours per task
  • Track work in real time
  • Upload manuals and documents
  • Work order management
  • Work order management software
  • Work order priority
  • Workplace management software
  • mAPI - Maxpanda API

Benefits

  • Maxpanda will help you improve the way you create, manage and report on your incoming work orders and your preventative maintenance routines.

  • Whether you're a sole proprietor or national enterprise, Maxpanda has a price plan to fit your budget. We're pushing the limits of technology and we want you to be part of the push.

  • Every Maxpanda price plan comes with Unlimited user access.

  • Whether you are a sole proprietor or enterprise level national company you'll want the flexibility of allowing as many users into your account.

  • Maxpanda CMMS FAQs

    Below are some frequently asked questions for Maxpanda CMMS.

    Q. What type of pricing plans does Maxpanda CMMS offer?

    Maxpanda CMMS offers the following pricing plans:

    Starting from: US$39,00/month

    Pricing model: Subscription

    Free Trial: Available

    No setup costs // No contracts // Pay monthly

    No more paper requests stuffed under the door. Maxpanda is non-profit friendly. Ask us how we can help your housing coop, hospital, care home, school. Got fixed locations while managing internal maintenance teams or external vendors? Contracted based maintenance requests managing internal maintenance teams? We have clients in almost every major city in the world!

    Q. What are the main features of Maxpanda CMMS?

    Maxpanda CMMS offers the following features:

    • Asset management software
    • Asset status tracking
    • Attach weblinks
    • Audits and certifications
    • Automated alerts and texts
    • Benchmark performance of assets
    • Building lifecycle management
    • Building management
    • Built-in planning and scheduling tools
    • Collaboration tools
    • Customizable CMMS
    • Customizable tasks / checklists
    • Customize work order triggers, cycles, miles, production
    • Data import
    • Data storage
    • Electronic calendar
    • Enterprise asset management software
    • Equipment warranties management
    • Facility asset management
    • Fully Secure / SSL Encryption
    • Identify negative trends
    • Inspections and reports
    • Inspections and reports
    • Instant notifications of asset failures/redundancies
    • Integrated facilities management
    • Inventory management
    • Invoice taxes
    • Invoices
    • Labor and materials cost management
    • Live dashboard
    • Mobile workforce management
    • Multiple guest portals
    • PM templates
    • Past-due task notification
    • Prefered vendor management
    • Preventative maintenance program
    • Preventative maintenance software
    • Project management
    • Property improvement initiatives
    • Property management
    • Purchase orders with DI
    • QR & barcodes
    • Record asset history
    • Role management
    • School facilities management
    • Secure Single Sign On
    • Security & safety compliance / procedures
    • Service Level Agreements
    • Shared task library
    • Smartphone friendly / remote access
    • Staff communicate in real time
    • Track individual man hours per task
    • Track work in real time
    • Upload manuals and documents
    • Work order management
    • Work order management software
    • Work order priority
    • Workplace management software
    • mAPI - Maxpanda API

    Q. Who are the typical users of Maxpanda CMMS?

    Maxpanda CMMS has the following typical customers:

    Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

    Q. What languages does Maxpanda CMMS support?

    Maxpanda CMMS supports the following languages:

    English

    Q. What type of pricing plans does Maxpanda CMMS offer?

    Maxpanda CMMS has the following pricing plans:

    Subscription

    Q. Does Maxpanda CMMS support mobile devices?

    Maxpanda CMMS supports the following devices:

    Android, iPhone, iPad

    Q. What other apps does Maxpanda CMMS integrate with?

    We do not have any information about what integrations Maxpanda CMMS has

    Q. What level of support does Maxpanda CMMS offer?

    Maxpanda CMMS offers the following support options:

    FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials