Slack

Slack was easy to use and implement at work. The web version of slack works completely fine. The slack interface is streamlined and ideal for business communication. We are able to replace emails at work and use communication on slack, which is quick and easy for project teams. The most significant thing I loved about Slack is, it can be integrated with other productivity, communication, and collaboration tools to make the work more streamlined and can be an optimum choice for automation and scripting.

The only downside to this application is its pricing. The standard plans lack most of the important features, so we thought of upgrading to Plus. Since the price is based on per person per month, we found the pricing for Plus too high. So, we had expected if the price could be pay-per-module, but that can’t be helped either.

Slack is easy to use and its interface is very similar to other IM applications we have been using for years.
That makes the transition from whatever IM software currently in use to Slack quick and smooth.
In our company, nobody needed to be trained to use Slack and users went well with the transition process.
Slack allows users to customize their names, profile picture, and current status.
It's also possible to send messages to individuals, groups of people, and into channels.
Users most commonly send text messages but they have the option to send screen captures, pictures, and files in general at their own convenience.
A very useful resource in my opinion is the ability to create shared channels where you can add people from outside your organization as well as users from other Slack organizations.
With this feature, you can create a support channel with a service provider and have quick interaction with them, for example.

I don't have too much complaints about Slack.
One of them is that as an Administrator, I believe that the management interface is a bit confusing.
Sometimes it takes me a while to remember certain basic operations because Slack has its own way of having that done.
Also, I had issues with some of my users a couple of times because of bugs with Slack application.
The last I remember would freeze half of the user's screen so nothing shown in that area was clickable of selectable.
Closing and reopening Slack would temporarily solve the problem.
I contacted Slack support and they confirmed that as a known issue and that would be fixed soon with a software update.

Slack can be considered as a project management tool. Slack provides both mobile version and desktop version applications where the mobile version is installed in the mobile phone so that whatever may be the situation user may not miss any important information about the project instantly. While the desktop version helps to transfer files of the working project easily while working on the project. Slack provides the facility to share the files, folders, audio and video clips, links. there are private and public channels in slack. Users can be added to these channels and if the users prefer they can have their own personal chats through slack. The emojis, stickers, GIF are also added In Slack to provide better user experience and attract the users with its familiar look to most of the social media or texting apps.

In order to use Slack users need to have a proper network connection. Without proper network coverage, Slack won’t work. Sometimes messages won’t be delivered to the other side after a selected time(10 PM). Unless the user sets his or her state into active user won’t receive notifications after 10 pm. If the state is away then the messages sent after 10 pm won’t be delivered till the next morning. Because of this sometimes users may miss some important messages. It is both an advantage and a disadvantage too. There is no mechanism to know whether the receiver read the message or not once a message is sent. The sender has to wait until other messages come from the receiver acknowledging that the receiver read the message.