About Slack

Slack is a workplace communication tool that connects users with the people and tools they work with everyday, no matter where they are or what they do. Teams in Slack work together in channels that can be organized by project, department, office location, or anything else, really. This makes it easy for users to follow the topics that are important to them. Public channels are open to anyone on the team so marketing can see what designers are working on, sales can see what’s on the product team’s roadmap, and new hires can easily get up to speed instead of starting with an empty email inbox.

Slack connects to the tools and services that businesses already use and centralizes the notifications, files, and data from hundreds of different applications. This means no more searching through emails for that one follow-up, constantly switching between different tabs and dashboards, or juggling dozens of tools - each with their own login. Slack helps teams work smarter by providing all of the information and context needed to make effective decisions quickly.

Everything shared in Slack is automatically indexed and archived so that companies can create a comprehensive knowledge base with zero effort, simply by working in Slack. And, Slack’s search makes it easy find the information users need, whenever they need it.


Key benefits of Slack

Slack surveyed thousands of Team Owners and Admins to see how Slack helps their teams work. The average team using Slack sees:

  • A 32% increase in productivity.

  • A 48.6% reduction in internal email.

  • A 25.1% reduction in meetings.

  • And, 80.4% agree Slack has increased transparency on their team.

    These findings have both tangible and intangible benefits for any business. Fewer meetings, reply-all email threads, and lengthy conference calls means teams can work smarter and be more productive. Additionally, this helps teams feel more connected and engaged at work.


  • Images

    Slack Software - Create custom teams and channels to categorize and organize conversations
    Slack Software - Access and share messages, files, and services in one place
    Slack Software - Use the deep search functionality to find messages from across multiple channels
    Slack Software - Create and assign tasks and action items
    Slack Software - Slack voice or video calls
    View 6 more
    Slack video
    Slack Software - Create custom teams and channels to categorize and organize conversations
    Slack Software - Access and share messages, files, and services in one place
    Slack Software - Use the deep search functionality to find messages from across multiple channels
    Slack Software - Create and assign tasks and action items
    Slack Software - Slack voice or video calls

    Not sure about Slack? Compare with a popular alternative

    Slack

    4,7 (23 172)
    VS.

    Starting Price

    US$7,50
    month
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    month

    Pricing Options

    Free version
    Free trial
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    Features

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    467

    Integrations

    187
    34

    Ease of Use

    4,6 (23 172)
    4,5 (4 626)

    Value for Money

    4,5 (23 172)
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    Customer Service

    4,4 (23 172)
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    Reviews

    Overall rating

    4,7 /5
    (23 172)
    Value for Money
    4,5/5
    Features
    4,6/5
    Ease of Use
    4,6/5
    Customer Support
    4,4/5

    Already have Slack?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 23 172
    Sanskriti
    Sanskriti
    Overall rating
    • Industry: Information Technology & Services
    • Company size: 201–500 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 10.0 /10

    Implementing Slack at work was an absolute decision

    Reviewed on 2020/10/09

    We implement slack for inter-office communications. Slack made the communication possible and...

    We implement slack for inter-office communications. Slack made the communication possible and managing workflows was a lot easier. We often use slack for real-time messaging not, particularly for archives. Overall, slack has enhanced our business productivity, collaboration between project teams, and managed to provide streamlined communication.

    Pros

    Slack was easy to use and implement at work. The web version of slack works completely fine. The slack interface is streamlined and ideal for business communication. We are able to replace emails at work and use communication on slack, which is quick and easy for project teams. The most significant thing I loved about Slack is, it can be integrated with other productivity, communication, and collaboration tools to make the work more streamlined and can be an optimum choice for automation and scripting.

    Cons

    The only downside to this application is its pricing. The standard plans lack most of the important features, so we thought of upgrading to Plus. Since the price is based on per person per month, we found the pricing for Plus too high. So, we had expected if the price could be pay-per-module, but that can’t be helped either.

    Alternatives Considered

    monday.com

    Reasons for Choosing Slack

    Salesforce has lot of complexities at work and all we need is an easy and efficient tool to beat the performance. And we found Slack worthy of it.

    Switched From

    Salesforce Sales Cloud

    Reasons for Switching to Slack

    Slack is easy to use and implement at work. Well, it has ability to integrate with lots of apps, and outruns all other alternative applications in performance.
    Shikha
    Overall rating
    • Industry: Marketing & Advertising
    • Company size: 11–50 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Slack: Transforming Team Collaboration in the Modern Workplace

    Reviewed on 2023/06/26

    I must say, I've had an incredible experience using Slack! The interface is so easy to use, and...

    I must say, I've had an incredible experience using Slack! The interface is so easy to use, and with all the collaboration tools and integrations, it's definitely improved our team's productivity. And let's not forget about the security features - they're top-notch! Honestly, Slack has completely changed the game for us. Communication is effortless and teamwork is seamless. If you're looking to boost collaboration within your team and streamline your workflows, I highly recommend giving Slack a try!

    Pros

    Slack has revolutionized team collaboration with seamless communication, organized information management, intuitive collaboration features, and powerful integrations. The ability to customize notifications and the accessibility provided by the mobile app further enhance the overall user experience. As a user, I am impressed by how Slack has transformed how my team communicates and works together, boosting productivity, efficiency, and overall success.

    Cons

    Despite its numerous strengths, Slack does have a few areas that could be further optimized. The learning curve, notification management, file organization, and search functionality are aspects that I found to be slightly challenging. However, it's important to note that these limitations are relatively minor compared to the overall value and benefits Slack brings to team collaboration. With its ongoing updates and commitment to user feedback, Slack has the potential to address these concerns and continue to evolve as a leading collaboration platform.

    Verified Reviewer
    Overall rating
    • Industry: Information Technology & Services
    • Company size: 10 000+ Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 7.0 /10

    Slack : A very quick review

    Reviewed on 2019/05/15

    Slack improves correspondence among colleagues.

    In spite of the fact that it doesnot supplant the...

    Slack improves correspondence among colleagues.

    In spite of the fact that it doesnot supplant the need of email yet yes it clearly reduces unnecessary inside messages

    Slack stays a standout amongst the best group informing applications since it offers more than some other application in this classification.

    For a variety of devices and platforms, Slack is available: mobile Mac, Windows, Linux, Web, Android, iOS, and Windows.
    It is a cloud-based tool in real time, so you need an Internet connection to use it regardless of which app you have.

    Pros

    What I truly like is to discover individuals and ping them and begin a transformation.

    Most significant, you can share records, photographs, URL, gifs (Very significant), in a solitary spot.
    Making joint effort simple and something to appreciate.

    at the point when significant data is imparted to other application it gets lost and there is no record of it.

    With the slack channel, the data is put away and can be utilized as references

    Slack makes it workable for its clients to have numerous alternatives of getting informed.

    The best component, as I would see it, is the place somebody can "@" you in a message or a post.

    Cons

    Below are some points which I least like in Slack:

    Video calls are just bolstered in the work area applications and Slack for web in the Chrome program.

    In the event that you join a call from a cell phone, you get sound as it were.

    So also, screen sharing just works from the work area applications,

    what's more, sharing control of screen sharing just works in the Mac and Window work area applications (not Linux).

    From the web application in Chrome, you can watch on the off chance that another person utilizes screen sharing, yet you can't start it.

    There is also no option for downloading conversations to create a hard copy record (for minutes of meeting, etc.).

    No File Preview: If you could preview a document without downloading it first, it would be nice. But Slack does'nt have this feature.

    Verified Reviewer
    Overall rating
    • Industry: Marketing & Advertising
    • Company size: 51–200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 9.0 /10

    Great for team communication but I assume much more as well

    Reviewed on 2023/10/22

    Slack is great for what I use it for but I wish I was more familiar with all the features.

    Slack is great for what I use it for but I wish I was more familiar with all the features.

    Pros

    I mainly use the chat feature as a way to communicate with my collegues. Chat threading is very effective.

    Cons

    I find video/calls slower then dedicated services.

    Ian
    Overall rating
    • Industry: Information Technology & Services
    • Company size: 11–50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Wonderful and Colorful Communication Application

    Reviewed on 2023/06/19

    Slack has been an essential communication tool for our team. It has been very effective at keeping...

    Slack has been an essential communication tool for our team. It has been very effective at keeping us more connected and working on issues. Administration of the application doesn't take to long to learn.

    Pros

    The chat feature keeps our team connected across many locations we service. The huddle feature allows us to easily speak to each other in conferences and collaborate. Slack has a lot of features and options we can configure specifically to our needs. It has a nice layout that keeps users engaged. We are able to setup our alerts to notify us in slack channels and keep our NOC team aware of real time issues.

    Cons

    Slack does not integrate with Microsoft Teams and some of our clients are unable to chat with us. File size restrictions make sharing pictures and screenshots frustrating to open. There are no language and parental monitors.

    Alternatives Considered

    Microsoft Teams

    Reasons for Switching to Slack

    Slack had better integration with our team and clients. We are able to have external channels with our clients that use Slack and speak to them in real time chats. The cost for Slack was better than Microsoft Teams.
    Showing 5 reviews of 23 172 Read all reviews

    Slack FAQs

    Below are some frequently asked questions for Slack.

    Slack offers the following pricing plans:

    • Starting from: US$7,50/month
    • Pricing model: Free Version, Subscription
    • Free Trial: Available

    Slack is available across three premium tiers with pricing based per user per month, outlined below: Standard Plan: $6.67/user/month (billed annually) or $8.00/user/month (billed monthly) Plus Plan: $12.50/user/month (billed annually) or $15.00/user/month (billed monthly) Enterprise Grid: contact Slack for custom pricing details

    Slack has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000

    Slack supports the following languages:

    English, French, German, Japanese, Spanish

    Slack supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Slack integrates with the following applications:

    5pm, Aha!, Airbrake, Aircall, Airtable, Amplitude, Any.do, AppSignal, Asana, Assembla, Automile, Azendoo, Azuqua, AzureDesk, Baremetrics, Beanstalk, Betterworks, BigTime, Bitbucket, Bitium, Blitz, BlueJeans Meetings, Bonusly, Boundary, Box, Brand24, Breezy, BugSnag, CATS, Calamari, CallPage, Callmaker, Cayzu, Centrify Identity Service, Chartbeat, CheckMarket, Checkfront, CircleCI, Clari, ClearSlide, Clearlogin, ClickMeeting, ClockIt, Continu, Copper, Crashlytics, Databox, Datadog, Desk.com, Dropbox Business, Dropbox Sign, Egnyte, Emburse Abacus, Envoy, Favro, Flow, FlowVella, Freshdesk, Freshservice, Front, Geekbot, GetResponse, GitHub, GoCo, GoTo Meeting, Google Drive, Greenhouse, Groove, HaloPSA, HappyFox Chat, HappyFox Help Desk, Help Scout, Hive, Hoopla, Hootsuite, HotGloo, HubSpot Marketing Hub, IFTTT, ITM Platform, Insightly, Intercom, Intervals, Jira, Kixie PowerCall, Kudos, Kyber, LeadDyno, Lessonly, Lever, Librato, LiveAgent, Localize, Locowise, Lucidchart, Lucidpress, MVISION Cloud, Mailchimp, Mailjet, MeisterTask, Mention, Microsoft Teams, Microsoft To Do, Mingle, Miro, Nagios XI, New Relic, Notion, Okta, OneDrive, OpsGenie, Ortto, Ottspotta, PagerDuty, Papertrail, PayPal, Pingdom, Pivotal Tracker, PractiTest, Procurify, ProdPad, ProductPlan, Pulseway, Quip, Qwilr, Rainforest, Ranktab, Raven Tools, Raygun, Re:amaze, Recruitee, Redbooth, Repuso, Roadmap, Rollbar, Sage HR, Salesforce Sales Cloud, SatisMeter, SendPulse, Sentry, Setmore, Sisense, Small Improvements, Smooch, SnapComms, SolarWinds Service Desk, Spinify, Staff Squared, Strategy & Research, Stripe, SupportBee, SurveyMonkey, TINT, Talkdesk, Time Doctor, TimeCamp, Todoist, Toggl Plan, Trakstar Hire, Trello, TriNet Zenefits, TrueSight Pulse, Twine, Twitter/X, UpKeep, UpRaise, Userlike, Usersnap, VibeCatch, Vigil, WebHR, Webex, Wishpond, Woopra, WorkRamp, Xplenty Data Integration Service, Zapier, Zendesk Suite, Zoho Billing, Zoho Books, Zoho Expense, Zoho Inventory, Zoho Invoice, Zoho Projects, Zoom, absence.io, smartQ, truDigital

    Slack offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Chat

    Related categories

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