About Slack

Slack is a workplace communication tool that connects users with the people and tools they work with everyday, no matter where they are or what they do. Teams in Slack work together in channels that can be organized by project, department, office location, or anything else, really. This makes it easy for users to follow the topics that are important to them. Public channels are open to anyone on the team so marketing can see what designers are working on, sales can see what’s on the product team’s roadmap, and new hires can easily get up to speed instead of starting with an empty email inbox.

Slack connects to the tools and services that businesses already use and centralizes the notifications, files, and data from hundreds of different applications. This means no more searching through emails for that one follow-up, constantly switching between different tabs and dashboards, or juggling dozens of tools - each with their own login. Slack helps teams work smarter by providing all of the information and context needed to make effective decisions quickly.

Everything shared in Slack is automatically indexed and archived so that companies can create a comprehensive knowledge base with zero effort, simply by working in Slack. And, Slack’s search makes it easy find the information users need, whenever they need it.

Pricing starting from:

US$8,00/month

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Slack

Key benefits of Slack

Slack surveyed thousands of Team Owners and Admins to see how Slack helps their teams work. The average team using Slack sees:

  • A 32% increase in productivity.

  • A 48.6% reduction in internal email.

  • A 25.1% reduction in meetings.

  • And, 80.4% agree Slack has increased transparency on their team.

    These findings have both tangible and intangible benefits for any business. Fewer meetings, reply-all email threads, and lengthy conference calls means teams can work smarter and be more productive. Additionally, this helps teams feel more connected and engaged at work.

  • Devices

    Business size

    S M L

    Markets

    Australia, Brazil, Canada, China, Germany, France, United Kingdom, India, Japan, Mexico, United States

    Supported Languages

    English, French, German, Japanese, Spanish

    Pricing starting from:

    US$8,00/month

    • Free Version
    • Free Trial
    • Subscription

    Top 5 alternatives to Slack

    Images

    Slack Software - Create custom teams and channels to categorize and organize conversations
    Slack Software - Access and share messages, files, and services in one place
    Slack Software - Use the deep search functionality to find messages from across multiple channels
    Slack Software - Create and assign tasks and action items
    Slack Software - Slack voice or video calls
    View 6 more
    Slack video
    Slack Software - Create custom teams and channels to categorize and organize conversations Slack Software - Access and share messages, files, and services in one place Slack Software - Use the deep search functionality to find messages from across multiple channels Slack Software - Create and assign tasks and action items Slack Software - Slack voice or video calls

    Features

    Total features of Slack: 78

    • @mentions
    • API
    • Access Controls/Permissions
    • Activity Tracking
    • Activity/News Feed
    • Agile Methodologies
    • Alerts/Notifications
    • Archiving & Retention
    • Audio / Video Conferencing
    • Audio Calls
    • Authentication
    • Billing & Invoicing
    • Brainstorming
    • Budget Management
    • Calendar Management
    • Call Conferencing
    • Call Recording
    • Call Routing
    • Chat/Messaging
    • Collaboration Tools
    • Commenting/Notes
    • Communication Management
    • Communications Management
    • Compliance Management
    • Discussions / Forums
    • Document Management
    • Drag & Drop
    • File Sharing
    • File Transfer
    • For Sales Teams/Organizations
    • Full Text Search
    • Group Management
    • HIPAA Compliant
    • In-App Training
    • Interaction Tracking
    • Issue Management
    • Live Chat
    • Meeting Management
    • Member Directory
    • Messaging
    • Milestone Tracking
    • Mobile Access
    • Multi-User Collaboration
    • Notes Management
    • Onboarding
    • Percent-Complete Tracking
    • Presentation Streaming
    • Prioritization
    • Project Management
    • Project Planning/Scheduling
    • Real Time Data
    • Real Time Notifications
    • Real Time Synchronization
    • Real-Time Chat
    • Real-time Updates
    • Remote Access/Control
    • Remote Support Software
    • Reporting/Project Tracking
    • SSL Security
    • Screen Sharing
    • Search/Filter
    • Single Sign On
    • Surveys & Feedback
    • Tagging
    • Task Management
    • Team Chat
    • Testing/QA Management
    • Third Party Integrations
    • Time & Expense Tracking
    • Traditional Methodologies
    • Two Way Audio & Video
    • Two-Factor Authentication
    • Two-Way Audio & Video
    • Usage Tracking/Analytics
    • Video Chat
    • Video Conferencing
    • Video Support
    • Workflow Management

    Alternatives

    Microsoft Teams

    4,4
    #1 Alternative to Slack
    Microsoft Teams is a chat-based workspace in Office 365 which lets users collaborate on documents, make voice & video...

    Google Meet

    4,5
    #2 Alternative to Slack
    Google Meet is a video conferencing platform for teams to communicate via messaging, voice, and video. Features include...

    Trello

    4,5
    #3 Alternative to Slack
    From sales and marketing to HR and operations, teams can design and customize Trello to fit their unique needs and work...

    WhatsApp

    4,7
    #4 Alternative to Slack
    WhatsApp is a customer communications management software that helps businesses of all sizes create product catalogs...

    Reviews

    Overall rating

    4,7 /5
    (21 138)
    Value for Money
    4,5/5
    Features
    4,5/5
    Ease of Use
    4,6/5
    Customer Support
    4,4/5

    Already have Slack?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 21 138
    Anastasia P.
    Overall rating
    • Industry: Information Technology & Services
    • Company size: 51-200 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Likelihood to recommend 10.0 /10

    Great communication & cooperation tool

    Reviewed on 2021/12/22

    I love it.

    I love it.

    Pros

    It's really easy to use and has amazing features. Especially when working in a big team or remote, you still feel connected. You can easily turn off notifications to get in to your focus mode and also share your status with your coworkers, if you're OOO, afk or currently in a meeting etc. Everything is very informal, so you don't lose time writing emails internally. You usually get answers really quick, especially when you post them in a channel and ask a whole team. Very good for feedback and open discussions.

    Cons

    I recommend to setup some Slack guidelines in your office, so you don't get disturbed by notifications. But usually those can be adjusted pretty easy in the settings. I would love it to have a better conferencing tool, where you can have meetings with several people in a closed meeting room, without having to create new groups. But otherwise this tool is amazing!

    Verified Reviewer
    Overall rating
    • Industry: Education Management
    • Company size: 51-200 Employees
    • Used Weekly for 1+ year
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 9.0 /10

    Slack Review

    Reviewed on 2021/12/15

    I love using slack with other instructors and with students. You can individually talk to people...

    I love using slack with other instructors and with students. You can individually talk to people simultaneously along with writing things in channels and in different workspaces. Notifications are easy to respond to but not easy to customize.

    Pros

    I love that slack allows you to have different channels so that you can categorize different topics into different channels and keep conversations and files organized. I also like that you mention people so they get notified to look at a thread or a post. The web and mobile versions are actually the same, so makes transitioning easy.

    Cons

    I do not like that you can't turn off notifications for particular channels and even particular workspaces. It is either all on or all off. You cannot have more than 5 files or links in one post, so that is sometimes annoying when sharing things and collaborating with others.

    Alternatives Considered

    Microsoft Teams

    Reasons for Switching to Slack

    Slack does not cost as much and it is easy to learn.
    Verified Reviewer
    Overall rating
    • Industry: Education Management
    • Company size: 501-1 000 Employees
    • Used Weekly for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 5.0 /10

    Slack - more to be desired

    Reviewed on 2022/01/06

    I'm not the biggest fan of slack. I don't enjoy having to go to multiple different channels to get...

    I'm not the biggest fan of slack. I don't enjoy having to go to multiple different channels to get different announcements but I suppose it's better for organization for larger projects and organizations. I found it kind of difficult to use and had some trouble understanding it. Also to get older messages I had to do a lot of scrolling.

    Pros

    - Good for file sharing and communication
    - Easy direct messaging
    -Like the reminders and alerts

    Cons

    - Not the easiest to use overall
    - Not very compatible with phone on a browser
    -The channels are confusing for inexperienced users

    Dayna D.
    Overall rating
    • Industry: Marketing & Advertising
    • Company size: 11-50 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Slack is great for remote teams!

    Reviewed on 2021/11/02

    This tool has helped us communicate as a team. It has helped us restore some type of "culture" in a...

    This tool has helped us communicate as a team. It has helped us restore some type of "culture" in a remote workforce.

    Pros

    We love that you can see when teammates are in a meeting. Set up away notifications. Sync to our calendars. The newly added scheduled message feature is great so we can send messages within business hours (especially when someone is working outside of typical hours)

    Cons

    There isn't really much to not like. I haven't had many issues with the tool not performing but, occasionally the call feature can be a little buggy. (does not happen very often)

    Alternatives Considered

    Microsoft Teams

    Reasons for Choosing Slack

    Google was just not able to meet all the demands we had as a team.

    Switched From

    Google Meet

    Reasons for Switching to Slack

    We felt that Slack met more of the needs and had more options for integrations we wanted to utilize
    Verified Reviewer
    Overall rating
    • Industry: Internet
    • Company size: 51-200 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 5.0 /10

    Slack Gets the Job Done

    Reviewed on 2021/11/26

    Pros

    For anyone used to hangouts, MS Teams, or just plain old text messaging, Slack is easy to adopt and begin using for communication and collaboration.

    Direct messaging others is as simple as adding '@' before their username, and when you create a conversation with multiple people, they're automatically saved as a group you can instantly ping at any time. Conversations with multiple replies are rolled up into threads to keep the message board clean. And, Slack allows you to communicate with outside companies (i.e., vendors, agencies), as long as they use Slack, as well. It's such a timesaver vs. email!

    Slack also seamlessly integrates with a plethora of collaboration and organizational apps like Google Calendar, Clockwise and Zoom. So, seeing your daily schedule, sharing your status, and your availability to reply to others, etc. are all handled automatically. And, you can start a Zoom meeting with one shortcut and invite others instantly.

    And, for file management, attachments are easy to add, preview and fully display.

    Cons

    Slack uses shortcuts to fire certain apps or actions. This approach is great if you're used to thinking in code. But, for anyone that isn't, it may be a lot to learn so many different shortcuts and could possibly cause some users to miss out on Slack's more powerful features.

    The same goes for Slack markdown in general. There are some great templates to add greater usability to Slack posts. However, they require using and editing Slack markdown, which basically is easiest done in the markdown builder tool and then pushed back into Slack. The markdown code itself is straightforward. But, for teams that don't code (and honestly may not need to code), it's a missed opportunity for them to do more with Slack.

    Showing 5 reviews of 21 138 Read all reviews

    Slack FAQs

    Below are some frequently asked questions for Slack.

    Slack offers the following pricing plans:

    • Starting from: US$8,00/month
    • Pricing model: Free Version, Subscription
    • Free Trial: Available

    Slack is available across three premium tiers with pricing based per user per month, outlined below: Standard Plan: $6.67/user/month (billed annually) or $8.00/user/month (billed monthly) Plus Plan: $12.50/user/month (billed annually) or $15.00/user/month (billed monthly) Enterprise Grid: contact Slack for custom pricing details

    Slack has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

    Slack supports the following languages:

    English, French, German, Japanese, Spanish

    Slack supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Slack integrates with the following applications:

    5pm, Aha!, Airbrake, Aircall, Airtable, Amplitude, Any.do, AppSignal, Asana, Assembla, Automile, Autopilot, Azendoo, Azuqua, AzureDesk, Baremetrics, Beanstalk, Betterworks, BigTime, Bitbucket, Bitium, Blitz, BlueJeans, Bonusly, Boundary, Box, Brand24, Breezy, Bugsnag, CATS, Calamari, CallPage, Callmaker, Cayzu, Centrify Identity Service, Chartbeat, CheckMarket, Checkfront, CircleCI, Clari, ClearSlide, Clearlogin, ClickMeeting, ClockIt, Continu, Copper, Crashlytics, Databox, Datadog, Desk.com, Dropbox Business, Egnyte, Emburse Abacus, Envoy, Favro, Flow, FlowVella, Freshdesk, Freshservice, Front, Geekbot, GetResponse, GitHub, GoCo, GoToMeeting, Google Drive, Greenhouse, Groove, HaloPSA, HappyFox Chat, HappyFox Help Desk, HelloSign, Help Scout, Hive, Hoopla, Hootsuite, HotGloo, HubSpot Marketing Hub, IFTTT, ITM Platform, Insightly, Intercom, Intervals, Jira, Kixie PowerCall, Kudos, Kyber, LeadDyno, Lessonly, Lever, Librato, LiveAgent, Localize, Locowise, Lucidchart, Lucidpress, MVISION Cloud, Mailchimp, Mailjet, MeisterTask, Mention, Microsoft Teams, Microsoft To Do, Mingle, Miro, Nagios XI, New Relic One, Notion, Okta, OneDrive, OpsGenie, Ottspotta, PagerDuty, Papertrail, PayPal, Pingdom, Pivotal Tracker, PractiTest, Procurify, ProdPad, ProductPlan, Pulseway, Qualtrics CoreXM, Quip, Qwilr, Rainforest, Ranktab, Raven Tools, Raygun, Re:amaze, Recruitee, Recruiterbox, Redbooth, Repuso, Roadmap, Rollbar, Sage HR, Salesforce Sales Cloud, SatisMeter, SendPulse, Sentry, Setmore, Sisense, Small Improvements, Smooch, SnapComms, SolarWinds Service Desk, Spinify, Staff Squared, Stripe, SupportBee, SurveyMonkey, TINT, Talkdesk, Time Doctor, TimeCamp, Todoist, Toggl Plan, Trello, TrueSight Pulse, Twine, Twitter, UpKeep, UpRaise, Userlike, Usersnap, VibeCatch, Vigil, WebHR, Webex, Wishpond, Woopra, WorkRamp, Xplenty Data Integration Service, Zapier, Zendesk, Zenefits, Zoho Books, Zoho Expense, Zoho Inventory, Zoho Invoice, Zoho Projects, Zoho Subscriptions, Zoom Meetings, absence.io, smartQ, truDigital Signage

    Slack offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Chat

    Related categories

    See all software categories found for Slack.