--- description: Learn how PagerDuty can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: PagerDuty Reviews, Prices & Ratings | GetApp South Africa 2026 --- Breadcrumb: [Home](/) > [Website Monitoring Software](/directory/113/website-monitoring/software) > [PagerDuty](/software/91574/pagerduty) # PagerDuty Canonical: https://www.getapp.za.com/software/91574/pagerduty Page: 1 / 10\ Next: [Next page](https://www.getapp.za.com/software/91574/pagerduty?page=2) > PagerDuty is a cloud software that connects people, systems \& data into a single view - creating visibility \& actionable intelligence across their operations. > > Verdict: Rated **4.6/5** by 220 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of PagerDuty Alerting that works (and wakes you up) When your systems go down, PagerDuty will wake you up. You choose how you want to be alerted - via phone, SMS or email, to multiple numbers, with retries. Integrate all your existing monitoring tools PagerDuty works great with almost all monitoring tools including: Nagios, Icinga, Keynote, New Relic, Pingdom, Cloudkick, Circonus, Splunk, Zenoss, Monit, Munin, SolarWinds and many others. If it can send email, it works with PagerDuty. Native apps with push notifications iOS and Android native apps with push notifications and a cross-platform mobile website ensure you can respond to alerts wherever you are, even on the go. On-call duty scheduling Easily set up schedules to fairly share on-call duty responsibilities with your team. Automatic escalation of alerts If you're paged but don't respond in time, the alert is auto-escalated to a team member. Ensures nothing slips through the cracks - ever. Reliable, distributed architecture PagerDuty's infrastructure is fully replicated in multiple data centers with fast failover when problems occur. Works internationally (Yes, really\!) Phone alerts can be delivered to over 170 countries and territories; SMS alerts are available virtually worldwide. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 220 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: PagerDuty - **Location**: San Francisco, US - **Founded**: 2006 ## Commercial Context - **Starting Price**: US$10,00 - **Pricing model**: Per Feature (Free Trial) - **Pricing Details**: Starter: $10/month billed monthly or $10/month billed annually for up to 6 users Platform: $35 per user/month billed monthly or $29 per user/month billed annually Platform business: $47 per user/month billed monthly or $39 per user/month billed annually Enterprise: $119 per user/month billed monthly or $99 per user/month billed annually - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, United Kingdom, United States ## Features - API - Access Controls/Permissions - Alerts/Escalation - Alerts/Notifications - CPU Monitoring - Dashboard - Data Aggregation - Data Storage Management - Email Alerts - Email Management - Event Logs - IT Monitoring - IT Reporting - Incident Management - Incident Reporting - Inventory Management - Issue Management - Issue Tracking - Knowledge Base Management - Mail Server Monitoring ## Integrations (42 total) - Amazon EC2 - AppDynamics - BigPanda - Bitium - Circonus - Crashlytics - Datadog - Dynatrace - Freshservice - Front - Google Workspace - HaloPSA - Incapsula - Integrate.io - Jira ... and 27 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Website Monitoring Software](https://www.getapp.za.com/directory/113/website-monitoring/software) ## Related Categories - [Website Monitoring Software](https://www.getapp.za.com/directory/113/website-monitoring/software) - [Application Performance Management Tools](https://www.getapp.za.com/directory/270/application-monitoring-performance/software) - [Data Centre Management Software](https://www.getapp.za.com/directory/277/data-center-management/software) - [ITSM Tools](https://www.getapp.za.com/directory/292/it-service-management-itsm/software) - [Server Management Software](https://www.getapp.za.com/directory/647/system-administration/software) ## Alternatives 1. [Freshservice](https://www.getapp.za.com/software/91351/freshservice) — 4.5/5 (753 reviews) 2. [Site24x7](https://www.getapp.za.com/software/91129/site24x7) — 4.7/5 (353 reviews) 3. [Datadog](https://www.getapp.za.com/software/91489/datadog-cloud-monitoring) — 4.6/5 (361 reviews) 4. [ilert](https://www.getapp.za.com/software/187171/ilert) — 4.7/5 (65 reviews) 5. [JIRA Service Management](https://www.getapp.za.com/software/91811/jira-service-management) — 4.5/5 (770 reviews) ## Reviews ### "Top tier alerting system" — 5.0/5 > **Brian** | *26 March 2024* | Financial Services | Recommendation rating: 10.0/10 > > **Pros**: It allowed me to setup any kind of complicated 24/7 scheduling across the team with backups and escalations. > > **Cons**: Some parts of the interface were a bit hard to navigate, but this was minor and not that bad. ----- ### "Value for money" — 5.0/5 > **Vedarth** | *19 November 2019* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: Seamless workflow management, once the workflow is setup everything works just as expected. PagerDuty has many integrations which allows us to setup alerts just by choosing the application, which is a great thing for small teams where development costs are very high. > > **Cons**: Cannot think of anything from my standpoint, we are a small team and PagerDuty has everything we need and it works as expected every single time. > > Web application is seamless and we had to contact support for any kind of question. ----- ### "On-call software with rich features" — 3.0/5 > **M. Serhat** | *02 April 2020* | E-Learning | Recommendation rating: 7.0/10 > > **Pros**: PagerDuty does the job. It's gonna wake you up in the middle of the night, no matter what. The number of ways they are providing for acknowledging an incident is great. You can get a call, an SMS message, a push notification on the browser, or a mobile notification for an incident. > > **Cons**: PagerDuty has some latency when it comes to acknowledging incidents. After acknowledging an incident by using the mobile app, getting an additional phone call about the incident is a little bit annoying. > > I have been using PagerDuty for 1 year now, and I'm with the product so far. The only negative thing about the PagerDuty is the big latency during the incidents. ----- ### "Operations Platform which works" — 4.0/5 > **Daiana** | *07 November 2019* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: -multiple integrations with many tools. -easy to set up and use -mobile App -stable > > **Cons**: Some of the integrations, at least at the moment, are not ways. Such as Zendesk and PagerDuty where you can only create incidents when a Zendesk case is created but not the other way around. The mobile App does not have all the features as the web platform. ----- ### "Bye Bye to old school on-call practices" — 5.0/5 > **Corey** | *13 November 2019* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: PagerDuty is incredibly easy to setup and use. Creating new teams, on-call schedules, and escalation policies can be done in a matter of minutes. You can go from manually looking up people via a google calendar or an excel sheet, to engaging an on-call resource in 2 minutes or less from the great app while you are on the beach. The integration with Slack is great, no other way to say it. Very useful for incident notifications for those teams that rely heavily on Slack. > > **Cons**: The reporting functionality of PagerDuty needs some further enhancements. Obtaining certain data such as "what users are using which contact methods" for example still needs to be provided by contacting their Support team. The filtering of the Visibility console needs work and is currently limited to "All Teams" or a single team. > > Issues that use to "fall through the cracks" or receive no attention/acknowledgement at all have been almost eliminated totally. The time for a technical resource to be alerted to an incident and acknowledge it has gone from 15-25-35-45mins to 5 minutes or less. Teams are now proactively alerted to issues that may turn into something big before the customer notices any impact. ----- Page: 1 / 10\ Next: [Next page](https://www.getapp.za.com/software/91574/pagerduty?page=2) ## Links - [View on GetApp](https://www.getapp.za.com/software/91574/pagerduty) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data