Kounta

Kounta

Point of Sale, Online POS & ePOS System, Restaurant Software

4.5/5 (104 reviews)

Kounta Overview

From setup to your first sale and beyond the Kounta team is here to help get you up and running with the Point of Sale. Not that you'll need much help: its easy-to-navigate interface and intuitive functionality will have you setting up and selling products in no time. Customise your POS screen in any way you want so that Kounta adapts to the way you do business, rather than the other way around.

But don't stop there: add any number of free, built-in add-ons that extend Kounta's use beyond a full-featured POS. Track inventory and get low stock alerts, automate PO generation, create customer accounts, get detailed reporting and insights on what your customers, and when. It's a new level of business intelligence for the small shop. Third party add-ons take you even further, with loyalty apps, employee rostering, and online ordering.

Whether you have one store or ten or 100, you manage it all right from the secure back office, accessible through the web or a mobile. And the system is platform independent: it doesn't matter if you're running old POS terminals, Mac or Windows, tablets, or smartphones. Designed with hospitality in mind, Kounta's many features—like item variants and modifiers for inventory, easy discounting, or product components—work just as well with retail.

Pricing

Starting from
US$60,00/month
Pricing options
Free Trial
Free
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Australia, Canada, Europe, United Kingdom, United States

Supported Languages

English

Kounta Reviews

Overall rating
4.5/5
92% positive reviews
65
Excellent
31
Very good
2
Average
3
Poor
3
Terrible
Evan J.

Highly adaptable and intuitive POS

Used Daily for 2+ years
Reviewed on 2017/03/22
Review Source: Capterra

Kounta as a POS system has been able to grow with us, providing flexibility and ease of use that is a massive relief when you have the pressures of an expanding business to contend with.

The ability to simply add or subtract registers, combined with the functionality of a internet based system makes change relatively pain free. Wireless waiter stations, Albert pay terminals, Bluetooth printers (which I don't have but am excited about and will probably get), its all so easy to use.

Why pay thousands of dollars in cabling, installation costs and labour in setting up your system? Good question - i'm not sure! Just research what you want - call Kounta, put it in and download the software... add your products, tailor it the way you want, and go for it!

Pros

Ease of alteration and basic use for staff

Cons

The back end of product input is a little cumbersome - a simply category/sub-category/sub-sub category system works best. Sometimes this is represented by Department/category/sub-category either way, it is far more flexible for product input, button organisation and more granular for reporting.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend

8.0/10
Greg K.

Kounta review from a "cloud integrator" perspective

Reviewed on 2015/02/26
Review Source: Capterra

I am a cloud integrator and have implemented a number of Xero + POS add-ons. I select Kounta for my customers purely on its hospitality focus and it's table management add-on. I have been really impressed with how it handles the concept of modifiers and how smooth the integration is with Tyro electronic payments.

However, I feel that there is a lot of navigating around the 'back office' to get what you need to get done. The CSV data importers are good, but I still found I had to do many repetitive updates manually via the user interface that the importer didn't support. The user interface is a bit big and boxy for my liking but understandably some see this as a benefit if working off a tablet in a cafe most of the time.

The client registration process was a bit tedious (maybe at least for us implementers/advisers) but when up and running my customers love the product. The POS register is really powerful and soon after becoming power users the only niggling complaint I get are small enhancements to customisations which are unfortunately locked down in the product anyway. e.g. layouts on receipts, dockets, shortcuts panel, etc.

I have also been really impressed with Kounta's email support and communication on release notes. You can really tell they are working hard in making this product better and better. Personally, I would like to see more flexible pricing plans for store owners that have multiple (small-sized) cafes, which will hopefully encourage the greater use of bump screens for the Kitchen/Brewster and mobile registers where waiting staff can take orders + electronic payments at the table. Maybe I am just over the little pad and pencil.

In short, I am a big fan of Kounta POS in food & beverage. Totally recommend.

Rating breakdown

Ease of Use
Customer Support

Emma I.

Great system

Used Daily for 2+ years
Reviewed on 2018/09/28
Review Source: Capterra

Pros

Great easy system to use. Easy to change payment methods and products and downloading and updating on excel also possible. Just starting to sync with Xero so that’s good too. Customer support really has improved massively since we started using it 2 years ago. I would recommend as a good all rounder.

Cons

Reporting in close detail has been a tricky one but with Kounta insights it seems to be improving although I think it’s still work in progress.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Gazebo R.

Absolutely fantastic product, team, and set up.

Used Daily for 1-5 months
Reviewed on 2017/02/14
Review Source: Capterra

While originally using a completely outdated and problematic POS system, we were put in touch with the team at Kounta. They were explained as being the most genuine team in the business, but always on hand to help and with a system which really spoke for itself.

Not only was the recommendation totally correct, I am now the one spreading the word of just how simple the transition was, and how happy we are with the product.

Not only is it a really easy system to set up and organise, especially with the helpful team over at Tech Panty - a shout out to Andy who is such a 'yes-man' and always on the problem solving case - , we were completely changed over on such a tight time limit with absolutely no stress from our end.

We've been up and running for a few weeks now, and staff members who were completely dedicated to the old systems are now totally sold on the new system Kounta has provided. It is an easy system to set up, use on a day to day basis and fills all of the reporting tick boxes you can have.

The fact that these teams have worked in hospitality really shows through the product; it's set up like it has been trialed for a number of years with all issues that could have arisen already ironed out.

10/10.

Pros

The ease of use, and the simplicity of the screens.

Cons

Nothing.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Leanne M.

Kounta for Cafe Use

Used Daily for 6-12 months
Reviewed on 2017/03/12
Review Source: Capterra

We have found Kounta to be excellent for our cafe. Staff need no maths skills to operate it easily. the addition of photos makes product selection fast and accurate.

The only thing to watch is disgruntled staff that have been removed from rosters........they can sabotage the system by changing or deleting things. My advice, once they have been given notice immediately remove their access to Kounta and give them other duties until their time has been completed.

Pros

Overcomes the issue of staff not being able to read or do any math.
Provides multiple copies of invoices so that service can easily be tracked.
Allows lots of options to modify products which gives each client an individual experience.

Cons

Takes ages to set up if you have hundreds of products and options......but it is worth doing.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

Kounta Pricing

Starting from
US$60,00/month
Pricing options
Free Trial
Free
Subscription
Value for money

DIY setup, training, maintenance and support which means any business can afford and scale up with Kounta.
$50/register billed monthly

Kounta Features

  • Customer Database

  • API
  • Activity Dashboard
  • Activity Tracking
  • Automatic Notifications
  • Automatic Reminders
  • CRM Integration
  • Calendar Management
  • Contact Database
  • Custom Fields
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Import/Export
  • Electronic Payments
  • Email Integration
  • Mobile Integration
  • Reporting & Statistics
  • Social Media Integration
  • Third Party Integration

Additional information for Kounta

Key features of Kounta

  • Add On Integrations
  • Build Intimate Customer Relationships
  • Free Knowledge Base Support
  • On-The-Go – Accessible
  • Online Support Centre
  • Open APIs
  • Powerful Reports and Statistics
  • Purchase Order Management
  • Simple Product Creation & Maintenance
  • Stock (Inventory) Control
  • Supports Unlimited Sites & Registers

Benefits

- Bank Level Security

Banks invest in physical infrastructure, 128 bit encryption, and the personnel required to keep it all running and secure, because your money is important to them. We take the same precautions with your data, because our customers are important to us.

- Works On and Offline

Kounta's native ability to work offline mitigates the risks of computing in the cloud. Don't worry about your connection: if it goes, down, Kounta saves everything and syncs it when the outage is over

- Kounta plays well with others

The Kounta platform is built on Open APIs that we share with partners who want to develop their own apps to work with ours. Things like accounting, online ordering, marketing, loyalty/rewards programs are all valuable to a retail business, and Kounta connects with the best of them.

- Really…Real Time!

Stay connected with your business no matter where you are. Login to your Dashboard and get up to the minute stats and data on how each location is doing.

- Centralised Point of Sale

Manage all your sites from one interface containing one master database, and then roll out tweaks on more individual bases.

- No more patches
Since we run the server, and manage the software, we take care of all the software updates and hardware upgrades. You just use the software. That means you get instant access to new features, as soon as they’re ready

- Invisible IT that just works

With Kounta, you'll spend far less time and money each month on managing your IT. You'll probably spend no time. We're running everything behind the scenes, so downtime just isn't a concern.

Kounta FAQs

Below are some frequently asked questions for Kounta.

Q. What type of pricing plans does Kounta offer?

Kounta offers the following pricing plans:

Starting from: US$60,00/month

Pricing model: Free, Subscription

Free Trial: Available

DIY setup, training, maintenance and support which means any business can afford and scale up with Kounta.
$50/register billed monthly

Q. What are the main features of Kounta?

Kounta offers the following features:

  • Add On Integrations
  • Build Intimate Customer Relationships
  • Free Knowledge Base Support
  • On-The-Go – Accessible
  • Online Support Centre
  • Open APIs
  • Powerful Reports and Statistics
  • Purchase Order Management
  • Simple Product Creation & Maintenance
  • Stock (Inventory) Control
  • Supports Unlimited Sites & Registers

Q. Who are the typical users of Kounta?

Kounta has the following typical customers:

Large Enterprises, Mid Size Business, Public Administrations, Small Business

Q. What languages does Kounta support?

Kounta supports the following languages:

English

Q. What type of pricing plans does Kounta offer?

Kounta has the following pricing plans:

Free, Subscription

Q. Does Kounta support mobile devices?

Kounta supports the following devices:

Android, iPhone, iPad

Q. What other apps does Kounta integrate with?

Kounta integrates with the following applications:

Collect Loyalty, Deputy, Ento, MYOB Essentials, ResBookPro, Saasu, Servmetrics, Tanda, Upserve Inventory, Ximble

Q. What level of support does Kounta offer?

Kounta offers the following support options:

FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials