About Lightspeed POS
From setup to your first sale and beyond the Lightspeed Kounta POS team is here to help get you up and running with the Point of Sale. Not that you'll need much help: its easy-to-navigate interface and intuitive functionality will have you setting up and selling products in no time. Customise your POS screen in any way you want so that Lightspeed Kounta POS adapts to the way you do business, rather than the other way around.
But don't stop there: add any number of free, built-in add-ons that extend Lightspeed Kounta POS's use beyond a full-featured POS. Track inventory and get low stock alerts, automate PO generation, create customer accounts, get detailed reporting and insights on what your customers, and when. It's a new level of business intelligence for the small shop. Third party add-ons take you even further, with loyalty apps, employee rostering, and online ordering.
Whether you have one store or ten or 100, you manage it all right from the secure back office, accessible through the web or a mobile. And the system is platform independent: it doesn't matter if you're running old POS terminals, Mac or Windows, tablets, or smartphones. Designed with hospitality in mind, Lightspeed Kounta POS has many features—like item variants and modifiers for inventory, easy discounting, or product components—work just as well with retail.
Pricing starting from:
US$60,00/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Lightspeed POS
Key benefits of Lightspeed POS
- Bank Level Security
Banks invest in physical infrastructure, 128 bit encryption, and the personnel required to keep it all running and secure, because your money is important to them. We take the same precautions with your data, because our customers are important to us.
- Works On and Offline
Lightspeed Kounta POS has native ability to work offline mitigates the risks of computing in the cloud. Don't worry about your connection: if it goes, down, Lightspeed Kounta POS saves everything and syncs it when the outage is over
- Lightspeed Kounta POS plays well with others
The Lightspeed Kounta platform is built on Open APIs that we share with partners who want to develop their own apps to work with ours. Things like accounting, online ordering, marketing, loyalty/rewards programs are all valuable to a retail business, and Lightspeed Kounta POS connects with the best of them.
- Really…Real Time!
Stay connected with your business no matter where you are. Login to your Dashboard and get up to the minute stats and data on how each location is doing.
- Centralised Point of Sale
Manage all your sites from one interface containing one master database, and then roll out tweaks on more individual bases.
- No more patches
Since we run the server, and manage the software, we take care of all the software updates and hardware upgrades. You just use the software. That means you get instant access to new features, as soon as they’re ready
- Invisible IT that just works
With Kounta, you'll spend far less time and money each month on managing your IT. You'll probably spend no time. We're running everything behind the scenes, so downtime just isn't a concern.
Devices
Business size
Markets
Australia, Canada, United Kingdom, New Zealand, United States
Supported Languages
English
Pricing starting from:
US$60,00/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Lightspeed POS
Images
Features
Total features of Lightspeed POS: 66
Alternatives
Toast POS
TouchBistro
GoFrugal
Square Point of Sale
Reviews
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- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great Product
Reviewed on 2018/01/13
Pros
Being a Hospitality professional for 20 years I have dealt with numerous POS systems. Kounta is relatively straight forward and has the functionality and flexibility to run your business with ease.
The support offered by Kounta day and night has been at an exceptional standard. The understanding and support during setup, implementation and to now has been a suprise in this all to modern world. This holistic approach will keep Kounta ahead of the pack for quite some time.
Cons
Some of the language with respect to Hospitality is not not necessarily how we refer to how things are done in my experience however it is only a minor issue.
- Industry: Restaurants
- Company size: 51-200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Fantastic POS
Reviewed on 2021/05/07
Pros
Lightspeed is very reliable, easy to program good functionality. In 3 years our POS has not crashed or stalled. Customer support is remarkable. The team is knowledgeable and professional. My questions are answered the same day.
Cons
Most of the reporting is very good. I would like more one page style reports, for example all servers that worked yesterday lists total sales, category sales, average check. I can get this information but each server is listed separately so analysis is time consuming.
Alternatives Considered
TouchBistroReasons for Choosing Lightspeed POS
Lightspeed would be simpler and had great customer support.Reasons for Switching to Lightspeed POS
During the demo I felt Lightspeed had more features that would be beneficial to our restaurant.- Industry: Restaurants
- Company size: 2-10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Horrendous POS System.
Reviewed on 2017/06/28
DO NOT WASTE YOUR MONEY ON THIS!!! MOVE ON TO THE NEXT!
DO NOT WASTE YOUR MONEY ON THIS!!! MOVE ON TO THE NEXT!
Pros
Nothing to say here. There is nothing good about this system except for the promptness of my customer service, who usually has bad news. But as I now understand my customer service rep doesn't ACTUALLY work for Kounta, she works for the company that sold it to me. I wish they would have sold me one of their other POS options.
Cons
Server level order control is an upgrade, they don't tell you that when purchasing, even though that is one of the most basic things. Check splitting is the most laborious I have ever experienced, if you have a table that needs multiple splits get them a refill of their coffee because it will take a while. No over all system close out, no way to re-open a check. In lieu of that simple option they have a refund button, but, guess what if you had multiple pay types IE Cash and CC that doesn't work, can only refund whole amount to one pay type, which then screws up the server report(one of the biggest reasons to have a POS system) Integrated credit card system has worst customer service ever. If you need to get someone after 9 good luck. Randomly loses checks! Have no idea how that happens but if you are on a check and the system reloads(which it does a lot) bye bye order!
- Industry: Sports
- Company size: 11-50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best POS I've used
Reviewed on 2022/04/14
We wanted a simple to use, reliable and feature rich application and Lightspeed delivered, only...
We wanted a simple to use, reliable and feature rich application and Lightspeed delivered, only wish we could write our own extensions a little easier.
Pros
The ux is absolutely straightforward and intuitive, you hardly even need the manual from set up to production
Cons
API behind a pay wall. As a software developer who casually wrenches and has set up lightspeed in multiple businesses, I'd have liked to get in deeper on the nerdy side. From a regular user perspective that's not an issue though.
- Industry: Retail
- Company size: 2-10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Makes Perfect Sense!
Reviewed on 2021/03/30
We have been using Lightspeed for 2+ years now and absolutely love it! We are able to utilize many...
We have been using Lightspeed for 2+ years now and absolutely love it! We are able to utilize many of their components to assist us not only in the basics (inventory, sales) but analytics and E-Comm. LS staff are very knowledgeable, friendly and quick to respond to our needs.
Pros
We are able to customize according to our needs. We utilize many of the components and are constantly learning.
Cons
Sometimes we have recommendations and submit them.
Lightspeed POS FAQs
Below are some frequently asked questions for Lightspeed POS.Q. What type of pricing plans does Lightspeed POS offer?
Lightspeed POS offers the following pricing plans:
- Starting from: US$60,00/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
Including setup assistance and training by our team of hospitality experts, as well as 24/7 maintenance and support. Starting from $60 per month billed monthly, which means any business can afford and scale up with Lightspeed Kounta POS.
Q. Who are the typical users of Lightspeed POS?
Lightspeed POS has the following typical customers:
Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000
Q. What languages does Lightspeed POS support?
Lightspeed POS supports the following languages:
English
Q. Does Lightspeed POS support mobile devices?
Lightspeed POS supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Lightspeed POS integrate with?
Lightspeed POS integrates with the following applications:
ActiveCampaign, Albert, DoorDash, MYOB Business, Marsello, Mobi2Go, OrderUp, PayPal, QuickBooks Online Advanced, Quickbooks Online, Ritual, Saasu, Tanda, TimeForge, Windcave, Xero
Q. What level of support does Lightspeed POS offer?
Lightspeed POS offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
Related categories
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