Airbrake

Bug and error tracking software

4,7 /5 (30 reviews) Write a Review!

Airbrake Overview

What is Airbrake?

.

Airbrake Overview

Pricing

Starting from
US$49,00/month

Pricing options

Free Trial
Subscription
Value for money

30-day free trial.

Three level of subscription plans available:
Small - $39 per month for 5 applications and 10 users.
Pro - $89 per month for 15 applications and 20 users.
Enterprise - $199 per month for 40 applications and 30 users.

Custom packages are also available on enquiry


Airbrake Features

Devices
Business size
S M L
Markets
United States, Canada
Supported Languages
English

Media

Airbrake automatically groups errors according to type
Airbrake allows errors to be sorted by last occurrence, creadtion date and error weight
Errors can be filtered by component or action
Airbrake can also be used with Wordpress
Airbrake video Airbrake screenshot: Airbrake automatically groups errors according to type Airbrake screenshot: Airbrake allows errors to be sorted by last occurrence, creadtion date and error weight Airbrake screenshot: Errors can be filtered by component or action Airbrake screenshot: Airbrake can also be used with Wordpress

Airbrake Reviews

Airbrake Reviews

Overall rating
4,7
/
5
Excellent
21

Very good
9

Average
0

Poor
0

Terrible
0

Value for Money
4,5
Features
4,7
Ease of Use
4,7
Customer Support
4,6
100% recommended this app
Bryan M.

My Favorite Error Tracker for Webapps

Airbrake has made error tracking easy for us and I enjoy that the interface and feature set continue to improve over the years.


Rich K.

Airbrake is a great error monitoring product

We rely on Airbrake for additional production and test environment monitoring of app exceptions. By linking Airbrake error alerts to HipChat notifications, we get great high-level alerts whenever an error happens, right in our team chat room. It's easy to drill down into the error details with the UI. We also use the Comments feature of the Airbrake errors to reduce bystander effect among team members -- no comment means nobody triaged the issue.


Matthew G.

A Long Running Service For Exception Reporting

We used Airbrake for many years and found it easy to integrate it into projects with Ruby on Rails and other popular frameworks. Over time the company has shifted more towards using Rollbar which is compatible with Airbrake clients but had more advanced server side aggregation of errors and other search / filtering features that came in handy for us.


Radford T.

Airbrake


Joseph Z.

Bots, and plugins, and cache invalidation, oh my!

Airbrake has been amazing. We were able to get it installed, configured, tested, and deployed to two applications in about 30 minutes thanks to their open-source packages and concise documentation. We were even able to update Airbrake with information about our releases (git commit #) so we knew exactly what version of the code we were running when a problem began.

We went from being overwhelmed with noisy, pointless, and ultimately ignored exception emails to getting just a few clean and concise notifications. Logging into the site gives you access to a plethora of additional information, as well as an "aggregations" tab that shows the commonality between logically grouped exceptions.

We set up a WordPress blog (there's a plugin!) and an aging ASP MVC site. We had initially assumed that the exceptions would be "dumbed down" to the lowest common denominator, but we were pleasantly surprised to see that each product included platform specific information. Everything is neatly organized and visualized so that it's easy and intuitive to make sense of the mass of information. With roughly 30 minutes of setup we were finally able to pinpoint an issue that we had been speculating about for months. (Bots, and plugins, and cache invalidation, oh my!)

Finally, it's obvious that Airbrake has put a lot of effort and attention into user experience. The interface is so clean, concise, and understandable that it's oddly tempting to show off.

Airbrake is easy to setup, smartly alerts, smartly organizes, is a pleasure to use, and we strangely want to show off our exceptions...5 stars!


Bryan M.
Industry: Design

My Favorite Error Tracker for Webapps

Used Daily for 2+ years
Reviewed on 2018/03/07
Review Source: Capterra

Airbrake has made error tracking easy for us and I enjoy that the interface and feature set continue to improve over the years.

Pros

Airbrake is one of the items on our checklist to setup with every new webapp we create. The setup is fast and it provides immediate value. Being able to receive an email for a new error that comes in is indispensable.

Cons

I would like to see Airbrake integrate with Kanbanery as that is our agile project management tool of choice. It does already integrate with Trello and Pivotal Tracker. Finally, while we use Airbrake on all of our apps, we do not always upgrade to a paid plan as it is simply more than we need. If Airbrake had one more lower tier paid option, then we would consider upgrading more apps to paid plans.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Rich K.
Industry: Internet
Company size: 1 001-5 000 Employees

Airbrake is a great error monitoring product

Used Daily for 2+ years
Reviewed on 2017/04/10
Review Source: Capterra

We rely on Airbrake for additional production and test environment monitoring of app exceptions. By linking Airbrake error alerts to HipChat notifications, we get great high-level alerts whenever an error happens, right in our team chat room. It's easy to drill down into the error details with the UI. We also use the Comments feature of the Airbrake errors to reduce bystander effect among team members -- no comment means nobody triaged the issue.

Pros

Great UI, easy to drill into the errors. It's great how they roll up errors of similar types intelligently. The "Occurrences" view is especially helpful, to know which errors are infrequent and which deserve higher attention.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Matthew G.
Industry: Information Technology & Services
Company size: 501-1 000 Employees

A Long Running Service For Exception Reporting

Used Other for 2+ years
Reviewed on 2020/07/21
Review Source: Capterra

We used Airbrake for many years and found it easy to integrate it into projects with Ruby on Rails and other popular frameworks. Over time the company has shifted more towards using Rollbar which is compatible with Airbrake clients but had more advanced server side aggregation of errors and other search / filtering features that came in handy for us.

Pros

It is easy to setup with popular frameworks like Ruby on Rails and Python. Its compatible with similar products which helps avoid vendor lock-in. The service has been running a long time and has established a track record of being reliable.

Cons

It is a bit light on features compared to some of the newer competitors. The main decision points for me would be cost and how easily the UI allows you to access the information you need. I think there are competitors with a better UI and the pricing would probably depend on your team size.

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend: 5.0/10

Radford T.
Industry: Information Technology & Services
Company size: 501-1 000 Employees

Airbrake

Used Daily for 1+ year
Reviewed on 2020/07/28
Review Source: Capterra

Pros

Attached stack trace is easy to view and navigate.

Cons

UI is not necessarily the most user-friendly or intuitive.

Rating breakdown

Ease of Use

Likelihood to recommend: 7.0/10

Joseph Z.
Industry: Security & Investigations
Company size: 51-200 Employees

Bots, and plugins, and cache invalidation, oh my!

Used Weekly for 1-5 months
Reviewed on 2017/03/30
Review Source: Capterra

Airbrake has been amazing. We were able to get it installed, configured, tested, and deployed to two applications in about 30 minutes thanks to their open-source packages and concise documentation. We were even able to update Airbrake with information about our releases (git commit #) so we knew exactly what version of the code we were running when a problem began.

We went from being overwhelmed with noisy, pointless, and ultimately ignored exception emails to getting just a few clean and concise notifications. Logging into the site gives you access to a plethora of additional information, as well as an "aggregations" tab that shows the commonality between logically grouped exceptions.

We set up a WordPress blog (there's a plugin!) and an aging ASP MVC site. We had initially assumed that the exceptions would be "dumbed down" to the lowest common denominator, but we were pleasantly surprised to see that each product included platform specific information. Everything is neatly organized and visualized so that it's easy and intuitive to make sense of the mass of information. With roughly 30 minutes of setup we were finally able to pinpoint an issue that we had been speculating about for months. (Bots, and plugins, and cache invalidation, oh my!)

Finally, it's obvious that Airbrake has put a lot of effort and attention into user experience. The interface is so clean, concise, and understandable that it's oddly tempting to show off.

Airbrake is easy to setup, smartly alerts, smartly organizes, is a pleasure to use, and we strangely want to show off our exceptions...5 stars!

Pros

Easy to setup
Reduces email alerts
Smartly organizes
Easy to use
We love showing it off

Cons

I wish it would fix the exceptions too :)

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
8,8/10
Based on 30 user ratings
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Airbrake Pricing

Airbrake Pricing

Starting from
US$49,00/month
Free Trial
Subscription
Value for money

30-day free trial.

Three level of subscription plans available:
Small - $39 per month for 5 applications and 10 users.
Pro - $89 per month for 15 applications and 20 users.
Enterprise - $199 per month for 40 applications and 30 users.

Custom packages are also available on enquiry

30-day free trial.

Three level of subscription plans available:
Small - $39 per month for 5 applications and 10 users.
Pro - $89 per month for 15 applications and 20 users.
Enterprise - $199 per month for 40 applications and 30 users.

Custom packages are also available on enquiry

Value for Money
4,5/5
Based on 30 user ratings
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Airbrake Features

Airbrake Features

API
Access Control
Activity Dashboard
Activity Tracking
Alerts / Escalation
Auditing
Automatic Notifications
Collaboration Tools
Compliance Management
Data Import/Export
Data Visualization
Drag & Drop Interface
Monitoring
Real Time Data
Real Time Monitoring
Reporting & Statistics
Search Functionality
Third Party Integration
User Management
Workflow Management
Features
4,7/5
Based on 30 user ratings
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Categories

Additional information for Airbrake

Additional information for Airbrake

Key features of Airbrake

  • 3rd party integrations
  • API
  • Complete stack trace, context & metadata
  • Custom alerts and notifications
  • Deploy tracking
  • Duplicate detection
  • Email notifications
  • Error charts
  • Error grouping & organization
  • Historical data retention
  • Multiple programming language suppor
  • Multiple users
  • Real-time alerts
  • SSL security
  • Security threat alerts
  • Self-hosted option
  • iOS and Android apps

Benefits

Support for multiple programming languages including Ruby, Javascript, PHP, Java, .NET, Python, Node.js, Perl, Erlang, and Swift.

Complete stack trace, context and metadata enables users to determine exactly where the error occurred.

Error charts show error trends over time, when application and bug fixes were deployed, and any instances where the number of errors exceeded the rate limit for reporting.

Deploy tracking reveals which bugs were fixed and any new bugs launched.

Custom alerts and notifications give users control over who sees which errors, when and how.

Airbrake FAQs

Airbrake FAQs

Below are some frequently asked questions for Airbrake.

Q. What type of pricing plans does Airbrake offer?

Airbrake offers the following pricing plans:

Starting from: US$49,00/month

Pricing model: Subscription

Free Trial: Available

30-day free trial. Three level of subscription plans available: Small - $39 per month for 5 applications and 10 users. Pro - $89 per month for 15 applications and 20 users. Enterprise - $199 per month for 40 applications and 30 users. Custom packages are also available on enquiry

Q. What are the main features of Airbrake?

Airbrake offers the following features:

  • 3rd party integrations
  • API
  • Complete stack trace, context & metadata
  • Custom alerts and notifications
  • Deploy tracking
  • Duplicate detection
  • Email notifications
  • Error charts
  • Error grouping & organization
  • Historical data retention
  • Multiple programming language suppor
  • Multiple users
  • Real-time alerts
  • SSL security
  • Security threat alerts
  • Self-hosted option
  • iOS and Android apps

Q. Who are the typical users of Airbrake?

Airbrake has the following typical customers:

Small Business, Large Enterprises, Mid Size Business

Q. What languages does Airbrake support?

Airbrake supports the following languages:

English

Q. What type of pricing plans does Airbrake offer?

Airbrake has the following pricing plans:

Subscription

Q. Does Airbrake support mobile devices?

Airbrake supports the following devices:

iPhone

Q. What other apps does Airbrake integrate with?

Airbrake integrates with the following applications:

BigPanda, Bitium, Broadsoft Team-One, CA Flowdock, Clearlogin, Datadog, Opsgenie, ProjectManager.com, Slack, Workato

Q. What level of support does Airbrake offer?

Airbrake offers the following support options:

Online Support, Phone Support, FAQs, Knowledge Base