Mention
About Mention
Founded in 2012 in Paris, Mention is a real-time Media Monitoring and Social Listening solution for SMB's and Enterprises that operates in more than 125 countries.
By offering a robust set of tools at an affordable rate, we help thousands of businesses optimize their monitoring and listening efforts while ensuring the best return on investment.
With more than a billion sources crawled on the web (news, forums, review sites, websites...) and social networks (LinkedIn, Twitter, Facebook, TikTok...), we enable thousands of customers to be alerted as soon as a topic of interest is mentioned online.
Whether you want to identify what's being said about your brand or your product to improve your reputation, monitor and strengthen your market position by analyzing your competitors' every move, or identify movements in your market, Mention will be there to support you!
Start your 14-day free trial or talk to our experts by booking a demo!
Key benefits of Mention
• Brand Management: understand and improve your brand's online image by easily identifying what's being said about it on the web and Social Media.
• Market trend analysis: identify movements in your market and stay relevant to your targets by anticipating the emergence of new technologies, regulatory changes or consumer behavior.
• Competitive analysis: monitor and strengthen your market position by analyzing your competitors' every move
•Crisis management: manage and mitigate the effects of a brand crisis by identifying it at an early stage and interacting with those who are fuelling it.
•PR management: measure and analyze the impact of each of your press relations campaigns by tracking the impact and reactions of your targets.
• Manage your Social Media: put your brand at the heart of every conversation the networks by publishing content and interacting with your audience.
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- Industry: Accounting
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Get to know your social presence
Reviewed on 2019/03/28
For a growing business like us it's social media appearance is very important. Further, we also got...
For a growing business like us it's social media appearance is very important. Further, we also got to have a watch out for our competitors. We need to save time from switching from windows to apps, mention is the solution to all these.
Pros
Mention is the best app when you are concerned about the social appearance of your business. You can get to see how often your brand is spoken of, and the relevant activities of your social media handle. It is very easy to use and affordable. You can also have a watch on your competitors through mention.
Cons
I cannot get any past information in mention. It took me a while to figure it out, you can see data only from when you signed up. There is no major drawback that concerns me.
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
This is an app that is just as essential as a bank account is to a business.
Reviewed on 2016/07/20
This is an essential tool in any business of any size that has an online presence and wants to...
This is an essential tool in any business of any size that has an online presence and wants to monitor their digital marketing. The best value is in its "early warning" application to lets you manage your online brand reputation.
Pros
I do not know what magic crawlers or algorithms they use. But it WORKS and it is accurate.
Note though that I can not rate their customer support as I have never needed to use it. Yes they are just that good.
Cons
The free version is limited, but still well worth it for a growing business.
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
Helpful Tool, Not As Easy As Other Options
Reviewed on 2018/11/21
Overall, Mention was a helpful tool to better understand how listening would work for us, however,...
Overall, Mention was a helpful tool to better understand how listening would work for us, however, it did not end up being the tool for us once we required additional mentions. If you are a smaller business with less mentions occurring online as you start out, I recommend using the free version of this tool to better understand how listening can work for you and if you like the tool, they have packages you can buy as your business grows.
Pros
Mention makes it easy to find out what people are saying about you. We tried the free version when researching possible listening tools and found it helpful. If you are a smaller business, this would be a great way to start the listening process without investing in expensive software or spending unnecessary time Googling and searching yourself. Regular reports also make it easy to stay up to date on your mentions without having to continually login and check manually.
Cons
We did quickly use up our available mentions and ended up going with a different software that, for us, was easier to use, cleaner looking and a better value (in part because we combined it with our analytics package).
- Industry: Research
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
If you work with Social Media and brand awarness then you need Mention
Reviewed on 2019/08/08
I have managed all the brand awarness of the companies I've worked for the easiest way.
I have managed all the brand awarness of the companies I've worked for the easiest way.
Pros
This is a must have tool, you can monitor 24/7 what people is saying about your brand. An excellent tool to attend any brand crisis just in the right time
Cons
Full features may be pretty expensive for small bussiness, still, it worth it
- Industry: Internet
- Company size: 11–50 Employees
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Review Source
Overall rating
- Ease of Use
- Customer Support
I must have for any brand
Reviewed on 2015/07/09
Mention is a tool that I use every day - it's one of the first things that I open. It allows me to...
Mention is a tool that I use every day - it's one of the first things that I open. It allows me to track any mention of my brand, so that I can respond accordingly and be aware of everything that's being said about my brand, good or bad. Each mention in the list is given a score as well as a flagging system to help me prioritise which ones require speedy attention. I get regular notifications when new mentions come in, so I never miss a thing!
The tool also allows me to mark any mentions that I want to mark as irrelevant or block completely, and the filter can be great when you want to focus on a single channel, such as Twitter.
Mention is great value for money, and while there are other tools out there that provide a similar service, I find Mention to be the best that I've tried!
Pros
Allows you see all mentions of your brand, or any other keywords or phrases that you want to track
Great value for money
Easy to filter mentions to focus on one channel at a time
Shows each mention as it appears on the referring page
Response from Mention
Thank you so much for the nice review. Really appreciate you sharing how easy you find to filter mentions and identify the ones that need immediate attention.
Mention FAQs
Below are some frequently asked questions for Mention.Q. What type of pricing plans does Mention offer?
Mention offers the following pricing plans:
- Starting from: US$41.00/month
- Pricing model: Subscription
- Free Trial: Available
14-day trial available (no credit card required) Limited Free plan available Solo: $29/month Pro: $99/month ProPlus: $199/month Company: Custom pricing
Q. Who are the typical users of Mention?
Mention has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Mention support?
Mention supports the following languages:
English, French, Spanish
Q. Does Mention support mobile devices?
Mention supports the following devices:
Q. What other apps does Mention integrate with?
Mention integrates with the following applications:
Geckoboard, Slack, Zapier
Q. What level of support does Mention offer?
Mention offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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