Mention

Social Media Monitoring Built for Business.

4,8 /5 (263 reviews) Write a Review!

Mention Overview

What is Mention?

Mention allows anyone to monitor what’s being said about them online and on social media. Listening, no matter who’s talking, is key to growing your business - how else will you know what people think and what their needs are?

Whether you want to monitor your company name, your competitor, or a phrase related to your business, you should be able to see what people are saying - in real time.

Collaborate with your team through shared alerts and tasks. Respond immediately from your dashboard by connecting social accounts. Generate quick and clean reports that make it easy to track and analyze your performance.

You can also publish and schedule your post on Social Media.

Mention Overview

Pricing

Starting from
US$29,00/month

Pricing options

Free Trial
Free
Subscription
Value for money

Free trial available (no credit card required)
Basic: free
Solo: $29/month
Starter: $99/month
Company: Custom


Mention Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia
Supported Languages
English, French, German, Spanish

Media

mention-stats
mention-social
mention_influencer
mention-react
mention-task
mention-influencer-real
Mention screenshot: mention-stats Mention screenshot: mention-social Mention screenshot: mention_influencer Mention screenshot: mention-react Mention screenshot: mention-task Mention screenshot: mention-influencer-real

Mention Reviews

Mention Reviews

Overall rating
4,8
/
5
Excellent
209

Very good
45

Average
8

Poor
1

Terrible
0

Value for Money
4,5
Features
4,5
Ease of Use
4,7
Customer Support
4,7
97% recommended this app
Abigail N.

Great for social media monitoring and measuring social sentiment

It helped monitor competitor mentions, my brand's mentions and most importantly it helped gauge how people felt about my brand, whether positive, negative or neutral.


Kristi A.

Mention gets all the mentions

Back in the day, we’d monitor news with Google Alerts which was obviously a terrible idea. Mention picks up stuff lightning fast and it’s incredibly affordable if you're on a budget and looking to get in to more serious media monitoring. I can’t recommend Mention enough as a user-friendly, cost-effective, thorough solution. It also offers more advanced options for when your budget or need increases.


Andy A.

Metion monitors social media so you don't have to.

Not much that I can't get from others . Over time Mention has lost its luster and is easily replaced by other tools.


David P.

Great to monitor your brand


Mike X.

If you can get it in the budget, it's a no brainer

I only used the trial so I don't have a long history with the service. I've been a marketing professional for over 10 years and understand the value of time, knowledge and keeping up with discussions going on about your product and the people associated.

I'm impressed with how easy it is to set up and get back to work... you can tweak settings as you start getting results to really hone in on what you're after. There's no point rambling on about Mention, it simply does what you expect it to do in an intuitive way.


Abigail N.

Great for social media monitoring and measuring social sentiment

Used Daily for 1-5 months
Reviewed on 2017/12/13
Review Source: Capterra

It helped monitor competitor mentions, my brand's mentions and most importantly it helped gauge how people felt about my brand, whether positive, negative or neutral.

Pros

I originally signed up for mention to measure the social sentiment of one of the brands I managed. My first choice was Hootsuite but the form wasn't loading so I decided to try Mention. Best decision I ever made!

After signing up and setting up keywords to measure, alerts and dashboards, I forgot about Mention because it wasn't giving me info on past activity, I got an email from Account Executive at Mention and we scheduled a 15 minutes call to walk me through mention and answer my questions. The call helped me understand how to use mention, It also explained why the social sentiment dashboard wasn't showing much info. Mention doesn't show past data only data from when the account is set up.
I liked the email alerts on competitors social media mentions, I wanted to know who was mentioning my competitors and why, and if they were journalists, I could use Hunter and Clearbit to get their emails so I could send them a pitch.
I think the pros of Mention are: Good support from the Mention team, simple interface that is easy to use and resources such as webinars to make the most of the software, email alerts on competitors mention on social media, blogs, forums etc. And of course the simple social sentiment dashboard.

Cons

The brand I used Mention on was a small brand with little activity, and most social media interactions were in the past after we ran a campaign. Which didn't help much because Mention only showed data collected after setting up. I wish I could get sentiment from past activity so I can measure how my brand was viewed then and now.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Kristi A.
Industry: Hospital & Health Care
Company size: 201-500 Employees

Mention gets all the mentions

Used Daily for 1+ year
Reviewed on 2019/09/10
Review Source: Capterra

Back in the day, we’d monitor news with Google Alerts which was obviously a terrible idea. Mention picks up stuff lightning fast and it’s incredibly affordable if you're on a budget and looking to get in to more serious media monitoring. I can’t recommend Mention enough as a user-friendly, cost-effective, thorough solution. It also offers more advanced options for when your budget or need increases.

Pros

It’s a cost-effective, in-depth monitoring solution.

Cons

I wish more features were available to base plans, even on an a la carte basis.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Andy A.
Company size: 11-50 Employees

Metion monitors social media so you don't have to.

Used Daily for 2+ years
Reviewed on 2018/07/11
Review Source: Capterra

Not much that I can't get from others . Over time Mention has lost its luster and is easily replaced by other tools.

Pros

Mention is easy to set up, and provides reporting on what's going on in social media based on what you want it to track.

Cons

Mention is constantly asking me to log in again and validate my accounts with services like LinkedIn. This is troubling as it impacts timely deliver, and is more of an interruption than a benefit. It's like LinkedIn or Facebook don't trust them.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 5.0/10

David P.
Industry: Computer Software
Company size: 1 001-5 000 Employees

Great to monitor your brand

Used Daily for 2+ years
Reviewed on 2019/10/19
Review Source: Capterra

Pros

I like a lot the fact you can easily monitor everything about your brand on social medias, web sites, ...
And also easily filter out what you don't want (the noise).
For example, I'm not interested in the job offers related to my software. Excluding a website or a given term from the alerts is super easy and efficient.

Cons

Nothing really. The website and its mobile version are easy to use. The email I'm getting every day is perfect.

Rating breakdown

Ease of Use

Likelihood to recommend: 10.0/10

Mike X.
Industry: Marketing & Advertising

If you can get it in the budget, it's a no brainer

Reviewed on 2015/10/05
Review Source: GetApp

I only used the trial so I don't have a long history with the service. I've been a marketing professional for over 10 years and understand the value of time, knowledge and keeping up with discussions going on about your product and the people associated.

I'm impressed with how easy it is to set up and get back to work... you can tweak settings as you start getting results to really hone in on what you're after. There's no point rambling on about Mention, it simply does what you expect it to do in an intuitive way.

Pros

Quick to set up, easy to adjust, friendly and responsive support staff... fast learning curve!

Cons

You get pretty flooded with results in the beginning which can be overwhelming and turn some people off that the service has just thrown a wide catch net over the internet and giving you everything! BUT it's only as good as what you put in... it's up to YOU to get the most out of it, put in the right search terms, the right filters and it's amazing how accurate it can be. The con here is that it might be a good idea in the onboarding phase to ensure people understand this (maybe I missed it).

Response from mention

Thanks a lot for testing Mention and leaving this great review. I appreciate how accurately you describe the challenge of setting up the search correctly with our filters to avoid being flooded with irrelevant results. It's great that you pointed it out, we will work on emphasis this during the on-boarding phase, as you mentioned.

Rating breakdown

Value for Money
Ease of Use
Customer Support

User recommendation
9/10
Based on 263 user ratings
Compare user recommendation rating with alternatives
Compare with alternatives

Mention Pricing

Mention Pricing

Starting from
US$29,00/month
Free Trial
Free
Subscription
Value for money

Free trial available (no credit card required)
Basic: free
Solo: $29/month
Starter: $99/month
Company: Custom

Free trial available (no credit card required)
Basic: free
Solo: $29/month
Starter: $99/month
Company: Custom

Value for Money
4,5/5
Based on 263 user ratings
Compare value for money rating with alternatives
Compare with alternatives

Mention Features

Mention Features

API
Activity Dashboard
Automatic Notifications
Campaign Analysis
Campaign Management
Campaign Segmentation
Content Management
Customizable Branding
Customizable Templates
Data Import/Export
Drag & Drop Interface
Email Marketing Management
Engagement Analytics
Monitoring
Multi-Channel Marketing
Real Time Analytics
Reporting & Statistics
Social Media Integration
Template Management
Third Party Integration
Features
4,5/5
Based on 263 user ratings
Compare features rating with alternatives
Compare with alternatives

Categories

Additional information for Mention

Additional information for Mention

Key features of Mention

  • Collaborate with your team by sharing alerts and assigning t
  • Connect social accounts to react within the dashboard.
  • Export mentions or data into PDF or CSV.
  • Generate reports and compare alert performance.
  • Identify influencers talking about your brand or keyword.
  • Monitor billions of sources in over 40 languages.
  • Monitor from any device - Web, Mac, iOS, Android
  • Publish and schedule your Social Media posts
  • Real-time monitoring for online and social media.
  • Search and filter to easily find important mentions.

Benefits

• Real-time monitoring: With the ability to monitor billions of sources in over 40 languages, you won’t miss anything being said about what’s important to you. And since mentions are in real time, you’ll be able to reply right away.

•Identify influencers: Influencer scores show you the most important people talking about any of your keywords. Find subject matter experts, future brand ambassadors, and grow your community by connecting with VIPs.

•React instantly: By connecting social accounts, you don’t even need to leave your dashboard to do things like favorite a tweet, comment on a Facebook post, or email a mention to a colleague. You can even connect your Buffer account and add to your queue - all right there.

•Track and analyze performance: See a summary of any mention by source type, location, sentiment, language, or time period. See a list of your most influential sources. Then easily create a report or export your data to send over to them.

•Collaborate with your team: Keep your whole team in the know by assigning tasks and sharing alerts within the app. Send your support team the tweet with a customer question, have your PR manager comment on the news article you’re mentioned in, and email your most recent guest blogger the shares of her post.

•Use Mention anywhere: Available via web and mobile app.

Mention FAQs

Mention FAQs

Below are some frequently asked questions for Mention.

Q. What type of pricing plans does Mention offer?

Mention offers the following pricing plans:

Starting from: US$29,00/month

Pricing model: Free, Subscription

Free Trial: Available

Free trial available (no credit card required) Basic: free Solo: $29/month Starter: $99/month Company: Custom

Q. What are the main features of Mention?

Mention offers the following features:

  • Collaborate with your team by sharing alerts and assigning t
  • Connect social accounts to react within the dashboard.
  • Export mentions or data into PDF or CSV.
  • Generate reports and compare alert performance.
  • Identify influencers talking about your brand or keyword.
  • Monitor billions of sources in over 40 languages.
  • Monitor from any device - Web, Mac, iOS, Android
  • Publish and schedule your Social Media posts
  • Real-time monitoring for online and social media.
  • Search and filter to easily find important mentions.

Q. Who are the typical users of Mention?

Mention has the following typical customers:

Small Business, Large Enterprises, Public Administrations, Non Profit, Freelancers, Mid Size Business

Q. What languages does Mention support?

Mention supports the following languages:

English, French, German, Spanish

Q. What type of pricing plans does Mention offer?

Mention has the following pricing plans:

Free, Subscription

Q. Does Mention support mobile devices?

Mention supports the following devices:

Android, iPhone, iPad

Q. What other apps does Mention integrate with?

Mention integrates with the following applications:

Azendoo, Buffer, Built.io Flow, Capsule, Contentools, Cyfe, Geckoboard, LeadMaster, Slack, VisitorTrack

Q. What level of support does Mention offer?

Mention offers the following support options:

FAQs, Online Support, Phone Support, Video Tutorials