About Mention

Mention allows anyone to monitor what’s being said about them online and on social media. Listening, no matter who’s talking, is key to growing your business - how else will you know what people think and what their needs are?

Whether you want to monitor your company name, your competitor, or a phrase related to your business, you should be able to see what people are saying - in real time.

Collaborate with your team through shared alerts and tasks. Respond immediately from your dashboard by connecting social accounts. Generate quick and clean reports that make it easy to track and analyze your performance.

You can also publish and schedule your post on Social Media.

Pricing starting from:

US$29,00/month

  • Free Trial
  • Free Version
  • Subscription

Key benefits of Mention

• Real-time monitoring: With the ability to monitor billions of sources in over 40 languages, you won’t miss anything being said about what’s important to you. And since mentions are in real time, you’ll be able to reply right away.

•Identify influencers: Influencer scores show you the most important people talking about any of your keywords. Find subject matter experts, future brand ambassadors, and grow your community by connecting with VIPs.

•React instantly: By connecting social accounts, you don’t even need to leave your dashboard to do things like favorite a tweet, comment on a Facebook post, or email a mention to a colleague. You can even connect your Buffer account and add to your queue - all right there.

•Track and analyze performance: See a summary of any mention by source type, location, sentiment, language, or time period. See a list of your most influential sources. Then easily create a report or export your data to send over to them.

•Collaborate with your team: Keep your whole team in the know by assigning tasks and sharing alerts within the app. Send your support team the tweet with a customer question, have your PR manager comment on the news article you’re mentioned in, and email your most recent guest blogger the shares of her post.

•Use Mention anywhere: Available via web and mobile app.

Devices

Business size

S M L

Markets

Australia, Canada, United Kingdom, United States

Supported Languages

English, French, German, Spanish

Pricing starting from:

US$29,00/month

  • Free Trial
  • Free Version
  • Subscription

Images

mention-stats
mention-social
mention_influencer
mention-react
mention-task
mention-influencer-real
View 7 more
Mention screenshot: mention-stats Mention screenshot: mention-social Mention screenshot: mention_influencer Mention screenshot: mention-react Mention screenshot: mention-task Mention screenshot: mention-influencer-real

Features

Total features of Mention: 40

  • @mentions
  • API
  • Audience Targeting
  • Automated Publishing
  • Brand Tracking
  • Collaboration Tools
  • Commenting/Notes
  • Competitive Analysis
  • Configurable Alerts
  • Content Management
  • Customer Engagement
  • Customer Segmentation
  • Dashboard
  • Data Extraction
  • Data Visualization
  • Engagement Analytics
  • Geolocation
  • Influencer Tracking
  • Keyword Filtering
  • Keyword Tracking
  • Knowledge Base Management
  • Monitoring
  • Multi-Account Management
  • Post Scheduling
  • Real Time Analytics
  • Real Time Comparisons
  • Real Time Monitoring
  • Real-time Updates
  • Reporting & Statistics
  • Reporting/Analytics
  • Reputation Management
  • Scheduled / Automated Reports
  • Search/Filter
  • Sentiment Analysis
  • Social Listening
  • Social Media Integration
  • Social Media Monitoring
  • Social Performance Management
  • Tagging
  • Trend Analysis

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Reviews

Overall rating

4,7 /5
(268)
Value for Money
4,5/5
Features
4,5/5
Ease of Use
4,7/5
Customer Support
4,7/5

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Showing 5 reviews of 268
Abigail N.
Overall rating
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great for social media monitoring and measuring social sentiment

Reviewed on 2017/12/13

It helped monitor competitor mentions, my brand's mentions and most importantly it helped gauge how...

It helped monitor competitor mentions, my brand's mentions and most importantly it helped gauge how people felt about my brand, whether positive, negative or neutral.

Pros

I originally signed up for mention to measure the social sentiment of one of the brands I managed. My first choice was Hootsuite but the form wasn't loading so I decided to try Mention. Best decision I ever made!

After signing up and setting up keywords to measure, alerts and dashboards, I forgot about Mention because it wasn't giving me info on past activity, I got an email from Account Executive at Mention and we scheduled a 15 minutes call to walk me through mention and answer my questions. The call helped me understand how to use mention, It also explained why the social sentiment dashboard wasn't showing much info. Mention doesn't show past data only data from when the account is set up.
I liked the email alerts on competitors social media mentions, I wanted to know who was mentioning my competitors and why, and if they were journalists, I could use Hunter and Clearbit to get their emails so I could send them a pitch.
I think the pros of Mention are: Good support from the Mention team, simple interface that is easy to use and resources such as webinars to make the most of the software, email alerts on competitors mention on social media, blogs, forums etc. And of course the simple social sentiment dashboard.

Cons

The brand I used Mention on was a small brand with little activity, and most social media interactions were in the past after we ran a campaign. Which didn't help much because Mention only showed data collected after setting up. I wish I could get sentiment from past activity so I can measure how my brand was viewed then and now.

Kristi A.
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 201-500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Mention gets all the mentions

Reviewed on 2019/09/10

Back in the day, we’d monitor news with Google Alerts which was obviously a terrible idea. Mention...

Back in the day, we’d monitor news with Google Alerts which was obviously a terrible idea. Mention picks up stuff lightning fast and it’s incredibly affordable if you're on a budget and looking to get in to more serious media monitoring. I can’t recommend Mention enough as a user-friendly, cost-effective, thorough solution. It also offers more advanced options for when your budget or need increases.

Pros

It’s a cost-effective, in-depth monitoring solution.

Cons

I wish more features were available to base plans, even on an a la carte basis.

Verified Reviewer
Overall rating
  • Industry: Internet
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Good tool for tracking activities and brand mentions through the network

Reviewed on 2021/03/02

We decided to bought Mention for marketing and support purposes, for tracking our brand, some...

We decided to bought Mention for marketing and support purposes, for tracking our brand, some keywords and competitors' mentions through the network and social media.

Pros

Easy and convenient interface with the possibility to track and review multiple alerts you are interested in. One alert monitoring is available for free. I like that all the interesting for me keyword mentions from the whole Internet, including social pages and forums, are collected and stored in one place. There is also a possibility to respond right from the dashboard without switching to other sites.

Cons

I noted that sometimes mentions especially on different forums can be missed by this tool. It would be also great to track some alert history (e.g. last year), for now mentions are collecting from the day you started to use this software.

Andy A.
Overall rating
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Metion monitors social media so you don't have to.

Reviewed on 2018/07/11

Not much that I can't get from others . Over time Mention has lost its luster and is easily...

Not much that I can't get from others . Over time Mention has lost its luster and is easily replaced by other tools.

Pros

Mention is easy to set up, and provides reporting on what's going on in social media based on what you want it to track.

Cons

Mention is constantly asking me to log in again and validate my accounts with services like LinkedIn. This is troubling as it impacts timely deliver, and is more of an interruption than a benefit. It's like LinkedIn or Facebook don't trust them.

Verified Reviewer
Overall rating
  • Industry: Public Relations & Communications
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

A much better replacement for Google Alerts!

Reviewed on 2020/12/29

Mention is a very efficient tool for PR pros who are in charge of brand reputation and issues...

Mention is a very efficient tool for PR pros who are in charge of brand reputation and issues management. It is very useful in catching online mentions that can be an issue starter. And being able to see it early on can help avoid turning these issues into a full-blown crisis.

Pros

For quite a long time, I’ve been relying on Google alerts to help me scan the internet for any mentions of my brand. Subscribing to Mention has been one of my company’s best decisions as it gives you more comprehensive results in scouring the internet with brand mentions that can either be good or detrimental to your brand. It has a great and easy to use dashboard. It also has an advanced notification system that delivers quality alerts straight to your inbox. I also like that it can also scan Twitter for brand mentions, leading to a more prominent media article that I always miss in Google alerts.

Cons

It can be a bit laggy at times, but somewhat manageable. You would also need support from their rep during the initial setup to train you on how to use and maximize the app’s full potential.

Showing 5 reviews of 268 Read all reviews

Mention FAQs

Below are some frequently asked questions for Mention.

Mention offers the following pricing plans:

  • Starting from: US$29,00/month
  • Pricing model: Free, Subscription
  • Free Trial: Available

Free trial available (no credit card required) Basic: free Solo: $29/month Starter: $99/month Company: Custom

We do not have any information about Mention features

Mention has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

Mention supports the following languages:

English, French, German, Spanish

Mention supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Mention integrates with the following applications:

Azendoo, CA Flowdock, Capsule, Dropbox Business, Evernote Business, Facebook, Gmail, HipChat, Instagram, Podio, Quip, Salesforce Marketing Cloud, Slack, Twitter, Wrike, Zapier

Mention offers the following support options:

Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep)

Related categories

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