Mention Overview
What is Mention?
Mention allows anyone to monitor what’s being said about them online and on social media. Listening, no matter who’s talking, is key to growing your business - how else will you know what people think and what their needs are?
Whether you want to monitor your company name, your competitor, or a phrase related to your business, you should be able to see what people are saying - in real time.
Collaborate with your team through shared alerts and tasks. Respond immediately from your dashboard by connecting social accounts. Generate quick and clean reports that make it easy to track and analyze your performance.
You can also publish and schedule your post on Social Media.
Mention Overview
Pricing
Pricing options
Free trial available (no credit card required)
Basic: free
Solo: $29/month
Starter: $99/month
Company: Custom
Mention Features
Media
Mention Reviews
Mention Reviews
Great for social media monitoring and measuring social sentiment
It helped monitor competitor mentions, my brand's mentions and most importantly it helped gauge how people felt about my brand, whether positive, negative or neutral.
Mention gets all the mentions
Back in the day, we’d monitor news with Google Alerts which was obviously a terrible idea. Mention picks up stuff lightning fast and it’s incredibly affordable if you're on a budget and looking to get in to more serious media monitoring. I can’t recommend Mention enough as a user-friendly, cost-effective, thorough solution. It also offers more advanced options for when your budget or need increases.
Metion monitors social media so you don't have to.
Not much that I can't get from others . Over time Mention has lost its luster and is easily replaced by other tools.
If you can get it in the budget, it's a no brainer
I only used the trial so I don't have a long history with the service. I've been a marketing professional for over 10 years and understand the value of time, knowledge and keeping up with discussions going on about your product and the people associated.
I'm impressed with how easy it is to set up and get back to work... you can tweak settings as you start getting results to really hone in on what you're after. There's no point rambling on about Mention, it simply does what you expect it to do in an intuitive way.
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Great for social media monitoring and measuring social sentiment
Pros
I originally signed up for mention to measure the social sentiment of one of the brands I managed. My first choice was Hootsuite but the form wasn't loading so I decided to try Mention. Best decision I ever made!
After signing up and setting up keywords to measure, alerts and dashboards, I forgot about Mention because it wasn't giving me info on past activity, I got an email from Account Executive at Mention and we scheduled a 15 minutes call to walk me through mention and answer my questions. The call helped me understand how to use mention, It also explained why the social sentiment dashboard wasn't showing much info. Mention doesn't show past data only data from when the account is set up.
I liked the email alerts on competitors social media mentions, I wanted to know who was mentioning my competitors and why, and if they were journalists, I could use Hunter and Clearbit to get their emails so I could send them a pitch.
I think the pros of Mention are: Good support from the Mention team, simple interface that is easy to use and resources such as webinars to make the most of the software, email alerts on competitors mention on social media, blogs, forums etc. And of course the simple social sentiment dashboard.
Cons
The brand I used Mention on was a small brand with little activity, and most social media interactions were in the past after we ran a campaign. Which didn't help much because Mention only showed data collected after setting up. I wish I could get sentiment from past activity so I can measure how my brand was viewed then and now.
Mention gets all the mentions
Back in the day, we’d monitor news with Google Alerts which was obviously a terrible idea. Mention picks up stuff lightning fast and it’s incredibly affordable if you're on a budget and looking to get in to more serious media monitoring. I can’t recommend Mention enough as a user-friendly, cost-effective, thorough solution. It also offers more advanced options for when your budget or need increases.
Pros
It’s a cost-effective, in-depth monitoring solution.
Cons
I wish more features were available to base plans, even on an a la carte basis.
Metion monitors social media so you don't have to.
Not much that I can't get from others . Over time Mention has lost its luster and is easily replaced by other tools.
Pros
Mention is easy to set up, and provides reporting on what's going on in social media based on what you want it to track.
Cons
Mention is constantly asking me to log in again and validate my accounts with services like LinkedIn. This is troubling as it impacts timely deliver, and is more of an interruption than a benefit. It's like LinkedIn or Facebook don't trust them.
Great to monitor your brand
Pros
I like a lot the fact you can easily monitor everything about your brand on social medias, web sites, ...
And also easily filter out what you don't want (the noise).
For example, I'm not interested in the job offers related to my software. Excluding a website or a given term from the alerts is super easy and efficient.
Cons
Nothing really. The website and its mobile version are easy to use. The email I'm getting every day is perfect.
If you can get it in the budget, it's a no brainer
I only used the trial so I don't have a long history with the service. I've been a marketing professional for over 10 years and understand the value of time, knowledge and keeping up with discussions going on about your product and the people associated.
I'm impressed with how easy it is to set up and get back to work... you can tweak settings as you start getting results to really hone in on what you're after. There's no point rambling on about Mention, it simply does what you expect it to do in an intuitive way.
Pros
Quick to set up, easy to adjust, friendly and responsive support staff... fast learning curve!
Cons
You get pretty flooded with results in the beginning which can be overwhelming and turn some people off that the service has just thrown a wide catch net over the internet and giving you everything! BUT it's only as good as what you put in... it's up to YOU to get the most out of it, put in the right search terms, the right filters and it's amazing how accurate it can be. The con here is that it might be a good idea in the onboarding phase to ensure people understand this (maybe I missed it).
Response from mention
Thanks a lot for testing Mention and leaving this great review. I appreciate how accurately you describe the challenge of setting up the search correctly with our filters to avoid being flooded with irrelevant results. It's great that you pointed it out, we will work on emphasis this during the on-boarding phase, as you mentioned.
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Mention Pricing
Mention Pricing
Free trial available (no credit card required)
Basic: free
Solo: $29/month
Starter: $99/month
Company: Custom
Free trial available (no credit card required)
Basic: free
Solo: $29/month
Starter: $99/month
Company: Custom
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Mention Features
Mention Features
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Categories
Categories
Additional information for Mention
Additional information for Mention
Key features of Mention
- Collaborate with your team by sharing alerts and assigning t
- Connect social accounts to react within the dashboard.
- Export mentions or data into PDF or CSV.
- Generate reports and compare alert performance.
- Identify influencers talking about your brand or keyword.
- Monitor billions of sources in over 40 languages.
- Monitor from any device - Web, Mac, iOS, Android
- Publish and schedule your Social Media posts
- Real-time monitoring for online and social media.
- Search and filter to easily find important mentions.
Benefits
• Real-time monitoring: With the ability to monitor billions of sources in over 40 languages, you won’t miss anything being said about what’s important to you. And since mentions are in real time, you’ll be able to reply right away.
•Identify influencers: Influencer scores show you the most important people talking about any of your keywords. Find subject matter experts, future brand ambassadors, and grow your community by connecting with VIPs.
•React instantly: By connecting social accounts, you don’t even need to leave your dashboard to do things like favorite a tweet, comment on a Facebook post, or email a mention to a colleague. You can even connect your Buffer account and add to your queue - all right there.
•Track and analyze performance: See a summary of any mention by source type, location, sentiment, language, or time period. See a list of your most influential sources. Then easily create a report or export your data to send over to them.
•Collaborate with your team: Keep your whole team in the know by assigning tasks and sharing alerts within the app. Send your support team the tweet with a customer question, have your PR manager comment on the news article you’re mentioned in, and email your most recent guest blogger the shares of her post.
•Use Mention anywhere: Available via web and mobile app.
Mention FAQs
Mention FAQs
Below are some frequently asked questions for Mention.
Q. What type of pricing plans does Mention offer?
Mention offers the following pricing plans:
Starting from: US$29,00/month
Pricing model: Free, Subscription
Free Trial: Available
Free trial available (no credit card required) Basic: free Solo: $29/month Starter: $99/month Company: Custom
Q. What are the main features of Mention?
Mention offers the following features:
- Collaborate with your team by sharing alerts and assigning t
- Connect social accounts to react within the dashboard.
- Export mentions or data into PDF or CSV.
- Generate reports and compare alert performance.
- Identify influencers talking about your brand or keyword.
- Monitor billions of sources in over 40 languages.
- Monitor from any device - Web, Mac, iOS, Android
- Publish and schedule your Social Media posts
- Real-time monitoring for online and social media.
- Search and filter to easily find important mentions.
Q. Who are the typical users of Mention?
Mention has the following typical customers:
Small Business, Large Enterprises, Public Administrations, Non Profit, Freelancers, Mid Size Business
Q. What languages does Mention support?
Mention supports the following languages:
English, French, German, Spanish
Q. What type of pricing plans does Mention offer?
Mention has the following pricing plans:
Free, Subscription
Q. Does Mention support mobile devices?
Mention supports the following devices:
Android, iPhone, iPad
Q. What other apps does Mention integrate with?
Mention integrates with the following applications:
Azendoo, Buffer, Built.io Flow, Capsule, Contentools, Cyfe, Geckoboard, LeadMaster, Slack, VisitorTrack
Q. What level of support does Mention offer?
Mention offers the following support options:
FAQs, Online Support, Phone Support, Video Tutorials
It helped monitor competitor mentions, my brand's mentions and most importantly it helped gauge how people felt about my brand, whether positive, negative or neutral.