HR | OnBoarding | Payroll | Benefits | Compliance
4.2/5 (601 reviews)The Zenefits platform integrates all processes, apps, and tools needed, including payroll, HR, benefits, compliance, and time. Payroll management features allow users to stay up to date on earnings, deductions, and taxes easily, plus track and manage time off requests. Users can also review and approve vacation requests, sick leave, personal leave conveniently online. Pre-configured overtime calculations, time card fraud safeguards, and mobile clock-in/clock-out help employees accurately report their hours.
HR features enable users to manage hiring, onboarding and employee records all from the same platform. Users can send offer letters, run background checks and let new hires onboard themselves before their first day. Business intelligence reports allow users to visualize key HR data, and gain valuable insight into business performance. The HR library gives users quick and central access to everything from state law summaries, to productivity tools, to the latest news on health care reform.
Zenefits enables users to manage benefits administration, and supports medical/dental/vision, as well as life and disability, commuter, FSA and HSA benefits. To simplify compliance management, Zenefits supports online ACA compliance, small business compliance, plus a compliance assistant. Zenefits' compliance assistant helps users manage compliance changes efficiently with intelligent deadline tracking, built-in resources, and more. Zenefits' time management technology allows administrators and managers to track and manage time off requests simply and accurately. Native mobile apps for iOS and Android give users the flexibility to submit hours and request time off on the go.
Pros
With a solution like Zenefits, I have managed to reduce the HR budget year-over-year while going 100% paperless. The integration with our applicant tracking system allows me to push data seamlessly from my mobile device directly to Zenefits to extend an offer, wherever, whenever. I am no longer chained to the constraints of my desk, which is critical for an HR team of one. Easily the most comprehensive solution in the market (at this price point) that addresses onboarding/offboarding, automated and customized email triggers to employees, time and attendance, insurance, aca compliance, reporting (standard and custom) and a multitude of integrations. Since becoming a client over 2 years ago, I have gone to market year-over-year, and haven't found a solution that is comparable. Zenefits kills the busy work and allows me to dedicate time to our employees and driving meaningful initiatives, restructuring the experience with HR to being a partnership versus an administrative burden.
Cons
I would love it if the custom email triggers were built out with greater functionality. Right now I highly utilize this tool but I see the opportunity for additional growth. The site should have a support number listed in the event of an outage. Right now you can only access support if you are logged into the dashboard.
-Paperless onboarding/offboarding to support a remote workforce
-Integrations with existing ATS, removing the needs for duplicate data entry
-Digital document storage, allowing us to digitize all employee files. No more paper!
-Time off tracking: Automatic rating to managers for review and approval of all time off requests while keeping the HR team aware of team schedules. Transparent reporting to have conversations with employees regarding the time off trends (% of unplanned versus planned time off). Time off solution also supports Prop 206 mandated sick leave.
-Health insurance platform that allows for the execution of open enrollment, qualifying life events and new hire enrollments for all lines of coverage (med, dent, vision, life and disability). HSA app built in to allow employees to review available balances and submit out of pocket expenses.
-ACA compliance: Built into existing subscription model that allows for ACA reporting, submission to IRS and 1094/1095 creation without the need for an accountant or an expensive solution.
-Business intelligence: Real-time standard and customized reporting. I use this solution heavily as a federal contractor to execute our annual affirmative action reporting.
Pros
With a solution like Zenefits, I have managed to reduce the HR budget year-over-year while going 100% paperless. The integration with our applicant tracking system allows me to push data seamlessly from my mobile device directly to Zenefits to extend an offer, wherever, whenever. I am no longer chained to the constraints of my desk, which is critical for an HR team of one.
Easily the most comprehensive solution in the market (at this price point) that addresses onboarding/offboarding, automated and customized email triggers to employees, time and attendance, insurance, aca compliance, reporting (standard and custom) and a multitude of integrations. Since becoming a client over 2 years ago, I have gone to market year-over-year, and haven't found a solution that is comparable. Zenefits kills the busy work and allows me to dedicate time to our employees and driving meaningful initiatives, restructuring the experience with HR to being a partnership versus an administrative burden.
Cons
I wish the performance management module was baked into the subscription versus an add-on cost.
The transition to a new brokerage, OneDigital, has come with its challenges, but I appreciate that the leadership teams both with Zenefits and OneDigital have been willing to personally speak with me to determine how gaps can be bridged to improve my experience as the employer.
Pros
At our small company, we use Zenefits for basic HR administration like onboarding and enrolling employees in health benefits. It has saved us a lot of time over the past couple of years, particularly with the elimination of paper forms and the fact that it communicates with our healthcare provider. There are a lot of features on the platform and more seem to pop up every few weeks. The recent redesign has also made things a little easier for both administrators and employees. Our staff members also like the Time Off functionality in the system, whereby they can submit vacation or work-from-home requests and managers can then easily approve them directly from an email notification. Recently, the activation of the ClubZen area has given us a chance to interact with other Zenefits customers and provide direct feedback to the Zenefits team, which is an interesting idea and one that gives us a sense of belonging to the community at large. Monetarily speaking, we also think that the system is a great value for the price, even if we don't necessarily use every single feature available to us with our subscription.
Cons
The platform itself works well for the most part, though occasionally I'll run into areas where setting up a policy or enabling a feature seems a little esoteric and not too straightforward. Zenefits has also been working hard to improve their customer service, which has been a sore point for quite a few customers in the past. For this year's open enrollment, for example, I had to specifically reach out to the customer service team to get the process started, and was bounced around a little bit before landing with a benefits advisor. However, things were smooth after that. I think if these factors can be improved, the system will be really great.
It would be great if there were a way to require that employees enter bank account information and disable the paper check option all together. I believe this is legal in North Carolina, where we are located, as long as the employee receives a pay stub. It would also be amazing if there were a built in team communication portal. We currently use GSuite to build Groups which can encompass non-Gmail email addresses, as well as HotSchedules. It is a bit difficult to always be adding folks' emails to so many different systems. If Zenefits could track employee reviews based on their position/wage changes, that would also be amazing! That's all for now.
Pros
The aesthetic of the site is nice. The overall idea of employee/administrator shared duties is nice. The onboarding process is almost as efficient as I think it could be and the insurance function works pretty well with some exceptions. The multiple integrations with other software are also vast and offer many options for integration.
Cons
Does not integrate with QB Manufacturing Edition. Does not offer multiple job roles/pay rates (this keeps us from further exploring any timekeeping or alternative payroll integration). Org chart does not allow for multiple owners/CEOs. Does not allow for tracking of certifications or training for employees. Insurance deductions aren't correct after 2 fixes...still waiting on support for this. There is no general alert system upon logging in, as there was on the old platform. I-9 verification does not require employees to upload enough documentation. i.e. they can upload a driver license and not the 2nd form of ID, so when I receive the request to verify, there is only one form of ID there and I have to chase them down for the 2nd. If they do go into Zenefits to upload another form of ID, it is difficult to navigate.
Pros
Zenefits has been a great way for a small business, like us, to ease into technology. It has really great and helpful tools, the cost is far less than alternative options, and their customer support is usually excellent. It has helped cut down benefits paperwork tremendously, kept us ACA compliant, streamlined our hiring process, and we were able to customize other areas (such as documents) to help us track policies & trainings. We're still finding ways to be able to customize it to work for our company. So with all of the options we use and new ways we are able to customize it, the cost continues to go down once it's all factored into the equation.
Cons
Zenefits is a fast moving company, so sometimes changes come fast and furious. They usually are good changes, so that helps ease the burden. However, sometimes it can feel like I just learned how to use something and then it changes. But I guess that's also just the new normal. Other than lots of changes, I really don't have a lot of cons. When I come across issues, I contact a customer service rep and things are usually taken care of. I'm sure there are little things I would tweak here and there, but nothing significant that would make me not recommend using this product.
ESSENTIALS
All the essentials for onboarding employees & managing HR.
$10 per month, per employee
GROWTH
Expanded HR for growing companies.
$18 per month, per employee
ZEN
Super-powered HR with extra tools.
$27 per month, per employee
Annual Contract (Save up to 20%)
Add-On Apps available:
Payroll
Advisory Services
Benefits Admin Using Own Broker
The amount of paperwork involved in new employee onboarding can be overwhelming for managers, and it can decrease the productivity of even the most efficient human resources department. Zenefits is a cloud-based solution that automates the employee onboarding process and makes it easier for companies of all sizes to get new hires up and running.
Zenefits connects payroll, benefits, and HR systems in a single dashboard, allowing companies to manage things like employee onboarding, attendance, payroll, benefits, stock options, and even 401k accounts in a centralized space. When employee life events, such as marriages and births, are entered into Zenefits, benefit enrollment changes are made automatically across every connected system. Payroll deductions are adjusted and tax withholdings are changed without HR managers having to take any time out of their schedules to manually manage the process.
Designed to streamline the way human resources departments are run, Zenefits uses a self-managed system to decrease the manual work involved in employee onboarding, management, and offboarding. Managers and business owners can have a 360-degree view of all human resources issues from a centralized, cloud-based dashboard.
Businesses that use Zenefits benefit from the time that the platform saves overworked HR managers. By automating the process of employee onboarding and offboarding, and allowing employees to e-sign documents online before they arrive in the office, companies are able to maximize efficiencies and eliminate redundancy costs.
Zenefits syncs with all major payroll and health insurance providers, which means businesses don’t have to worry about switching systems when they sign up for the integrated solution. Meanwhile, businesses that don’t have existing systems in place for payroll and health insurance can gather quotes and sign up for services through Zenefits.
Zenefits aims to streamline the employee onboarding process. Instead of sending new hires home with stacks of paperwork to fill out, HR managers have access to e-sign offer letters. After signing their paperwork online, new hires can enroll in health insurance and other benefits through the cloud-based platform.
Improve the way your office handles employee onboarding by generating agreements for new hires to sign online. Zenefits is EEO-compliant and it automatically collects all necessary personal, bank, and tax information for new hires. Zenefits will also generate W4s for all new hires and enroll new employees in payroll and benefits plans. Zenefits is able to fill out, file, and store pertinent employee paperwork securely in the cloud.
Every piece of information a business collects about its employees is accessible through Zenefits. Not only does Zenefits save and store personal information and bank accounts, which are useful for health insurance enrollment and payroll, but it also stores digital versions of all offer letters, IP assignments, options agreements, and tax forms.
If an employee becomes ill at work, HR managers can click onto that employee’s Zenefits file to find his or her emergency contact information. Employee files are also useful for accessing employment details, like how long a person has worked at the company, and resource information, including laptop serial numbers and license numbers.
Events happen in every employee’s life that require changes to that person’s benefits. With Zenefits, HR managers don’t need to take time away from their schedules to manage common changes, like marriages, births, and updates to bank accounts. Self-service portals offer a way for employees to make changes to their benefit plans on their own, at any time day or night.
Encourage your own employees to login to their Zenefits accounts to make changes to their employment information or benefits enrollments. Employment checklists highlight any missing information, like tax withholdings or bank account details, and eligibility verification ensures that employees aren’t able to enroll in any benefits plans for which they are not eligible. Once an employee’s benefits enrollments have been updated through the self-serve portal, all connected payroll and health insurance systems are updated automatically.
Zenefits is an end-to-end benefits administration solution. Companies and their employees are provided with complete access to all of their benefits information through a secure, cloud-based portal. This portal is where employees should visit to search for insurance forms, enroll in benefits, and research resources when updating their personal information. Zenefits automatically monitors the enrollment status of all employees, along with managing FSA, HSA, HRA, and commuter benefits.
When you integrate Zenefits with your benefits and payroll systems, the application automatically enforces contribution limits for beneficiaries. Zenefits can also be setup to take out pre-tax deductions for employees, and it can forecast costs and run benefits reports any time an employee requests the information.
Although Zenefits is known for providing a simplified way for companies to bring their health insurance plans online, the cloud-based platform also offers a way for businesses to research new insurance options for their employees. Zenefits combines real world brokers with technology, providing HR managers with access to experienced insurance brokers who can help design plans that make sense for their specific situations.
Zenefits’ team of brokers guides you through the process of selecting an insurance solution for your business. That same team is also available to walk employees through the open enrollment process online. If employees have questions or concerns about their plans, they can be directed to Zenefits’ staff for immediate assistance.
Zenefits integrates with leading payroll and benefits applications, including ZenPayroll, RUN Powered by ADP, and QuickBooks Online. An API is available for use.
Zenefits is paid through benefits providers, such as insurance carriers. As a result, the application is free to employers.
Below are some frequently asked questions for Zenefits.
Zenefits offers the following pricing plans:
Starting from: US$8,00/month
Pricing model: Subscription
Free Trial: Available
ESSENTIALS
All the essentials for onboarding employees & managing HR.
$10 per month, per employee
GROWTH
Expanded HR for growing companies.
$18 per month, per employee
ZEN
Super-powered HR with extra tools.
$27 per month, per employee
Annual Contract (Save up to 20%)
Add-On Apps available:
Payroll
Advisory Services
Benefits Admin Using Own Broker
Zenefits offers the following features:
Zenefits has the following typical customers:
Mid Size Business, Small Business
Zenefits supports the following languages:
English
Zenefits has the following pricing plans:
Subscription
Zenefits supports the following devices:
Android, iPhone
Zenefits integrates with the following applications:
Abacus, Bitium, Blueboard, Greenhouse, Inquisiq LMS, JazzHR, Lattice, Lever, SynergySuite, Zugata
Zenefits offers the following support options:
Knowledge Base, Online Support, Phone Support, Video Tutorials
-Paperless onboarding/offboarding to support a remote workforce -Integrations with existing ATS, removing the needs for duplicate data entry -Digital document storage, allowing us to digitize all employee files. No more paper! -Time off tracking: Automatic rating to managers for review and approval of all time off requests while keeping the HR team aware of team schedules. Transparent reporting to have conversations with employees regarding the time off trends (% of unplanned versus planned time off). Time off solution also supports Prop 206 mandated sick leave. -Health insurance platform that allows for the execution of open enrollment, qualifying life events and new hire enrollments for all lines of coverage (med, dent, vision, life and disability). HSA app built in to allow employees to review available balances and submit out of pocket expenses. -ACA compliance: Built into existing subscription model that allows for ACA reporting, submission to IRS and 1094/1095 creation without the need for an accountant or an expensive solution. -Business intelligence: Real-time standard and customized reporting. I use this solution heavily as a federal contractor to execute our annual affirmative action reporting.