Buddy Punch

Online Time Clock Software | Web Based Time Management

4,8 /5 (585 reviews) Write a Review!

Buddy Punch Overview

What is Buddy Punch?

Buddy Punch was built out of a need for a simple, easy to use, and affordable scheduling and time card solution. We can't use paper forever - and time shouldn't be kept in excel spreadsheets or handwritten/faxed time cards.

If you can't be in front of your employees all the time you need a way to keep them honest about what time they're working. How often does an 8:00am start time actually turn into 8:07am? Multiply that by weeks and years, and your employees are stealing a lot of time. Keep them honest and gain some piece of mind.

Offering iOS and Android apps, drag and drop functionality, automatic overtime calculations, exports, and integrations with top payroll companies.

It's simple, effective, and intuitive.

Buddy Punch Overview

Pricing

Starting from
US$25,00/month

Pricing options

Free Trial
Subscription
Value for money

30 Days Free on Any Plan. All features are included with each plan. Features include Job Codes, Locations, Managers, Notifications, OT Calculations, PTO/Sick/Vacation, Reports, Webcam photos on punches, iOS/Android Apps, Automatic Breaks, Single Sign On, GPS, IP Address Locks, Tablet/Mobile ready, Punch Rounding, QR Code support, & Integrations.


Buddy Punch Features

Devices
Business size
S M L
Markets
United States, Canada
Supported Languages
English

Media

Administrator Dashboard
PTO Calendar
Duration Entry
Employee View
Reporting Options
Timecard
Buddy Punch screenshot: Administrator Dashboard Buddy Punch screenshot: PTO Calendar Buddy Punch screenshot: Duration Entry Buddy Punch screenshot: Employee View Buddy Punch screenshot: Reporting Options Buddy Punch screenshot: Timecard

Buddy Punch Reviews

Buddy Punch Reviews

Overall rating
4,8
/
5
Excellent
476

Very good
91

Average
16

Poor
0

Terrible
2

Value for Money
4,7
Features
4,6
Ease of Use
4,8
Customer Support
4,8
97% recommended this app
Katrina L.

Great time keeping app

Great app, check in and out with accuracy, keep in contact with supervisors and can submit photos for proof of visit if not using GPS.


Tara L.

Great Product!

Buddy Punch has been a super efficient business solution for our office. It is very user friendly. The integration with Quickbooks has streamlined our payroll which has been a huge plus. Most importantly to me as the administrator who's been responsible for the complete set up and training of all staff- the Buddy Punch customer service team has been absolutely outstanding!


Cathie K.

Buddy Punch is the BEST!

Our experience has been phenomenal.


Josh S.

so so not greatest

Several areas of concern. Very little corrections made based on feedback. Not able to contact support by phone. Delayed response in email. Not open to different types and operations for different business types. This is a very baseline product with little features. Menus are hard for older users to read. Not user friendly for most users. Time corrections are difficult for users to complete or request. Very limited on admin ability to control aspects of the clock to prevent user issues. reports decimal place cannot be changed from 3 to 2 decimals increases rounding time for admin. Integration with payroll company cost additional funds.


Valerie T.

Buddy Punch

I have loved my overall experience with Buddy Punch. As I mentioned before their help is invaluable. Some companies have no chat, or phone number and you wait days to hear back from an email. Their immediate response is something they should never get rid of, no matter how big they become.


Katrina L.
Industry: Consumer Goods
Company size: 11-50 Employees

Great time keeping app

Used Daily for 2+ years
Reviewed on 2019/01/23
Review Source: Capterra

Great app, check in and out with accuracy, keep in contact with supervisors and can submit photos for proof of visit if not using GPS.

Pros

I am an Event Specialist with Deluvia Inc, they upgraded from emailing and faxing my time sheets in to this system. They are out of state so this is a great way for them to keep up with my time while doing "Road Shows". I arrive at my location, open the app and sign in, my employers do require me to attach photos so I snap a photo of the store front before entering. While there, I setup my samples and take a few photos of my presentation to attach when I clock out. I like that I can see my schedule, even though I already know my Road Shows are 11 days back to back for each demo. It takes out 39 minutes for my lunch and keeps up with my total hours so I can accurately calculate my check. They can leave messages after each shift end set of photos. I have seen a few where they wanted to see different angles or my face more throughout my presentations. I've also been told my samples looked yummy, I left messages and asked questions that were answered. This is a good app to have when your employer is out of your area.

Cons

The only thing I found odd was I could log in anytime during my employment, but couldn't do so between Road Shows. I wanted to look at my schedules and could gain access to the app. Other than this hiccup, the app works fine. Deluvia gets my time and there are no shortages on my check.

Response from Buddy Punch

Thank you for the review, it is great to hear that you're using our smartphone app as well as our notes and photos on punches feature. We have a few limiting options for employers and that is why you weren't able to login while outside of the show. Thanks again!

Rating breakdown

Ease of Use

Likelihood to recommend: 9.0/10

Tara L.
Industry: Hospital & Health Care
Company size: 11-50 Employees

Great Product!

Used Daily for 1-5 months
Reviewed on 2019/10/09
Review Source: Capterra

Buddy Punch has been a super efficient business solution for our office. It is very user friendly. The integration with Quickbooks has streamlined our payroll which has been a huge plus. Most importantly to me as the administrator who's been responsible for the complete set up and training of all staff- the Buddy Punch customer service team has been absolutely outstanding!

Pros

The software is easy to use with only very minor quirks.

Cons

I appreciate the updates to scheduling but even with the new templates, I'm still not able to schedule as efficiently as I would like. I would love to be able to set a master schedule for each user and edit individual days from there as necessary. My team typically works a pretty set schedule so to have a template per person would be ideal. It seems that's not quite the functionality of the new template feature.

Response from Buddy Punch

Thank you Tara for the review. It is great to hear that our QuickBooks integration has been helpful to your business. Thank you for the feedback, recurring items on the schedule is coming up as a new feature as well. Thanks again!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Cathie K.
Industry: Insurance
Company size: 11-50 Employees

Buddy Punch is the BEST!

Used Daily for 1+ year
Reviewed on 2020/11/02
Review Source: Capterra

Our experience has been phenomenal.

Pros

I like the fact that the support staff is very willing to try to accommodate requests that we have.

Cons

I would like it if we could put Exempt employees on the system, just to track PTO.

Response from Buddy Punch

Thank you Cathie for the review and kind words! We always try to help with support, even if we don't offer a feature we try to find a way to accomplish what you are looking to do. In regards to employees just tracking time off, they can do that too - there isn't a requirement to track time. We'll reach out with more details, thanks again!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Josh S.
Industry: Accounting
Company size: 2-10 Employees

so so not greatest

Used Daily for 6-12 months
Reviewed on 2016/09/17
Review Source: Capterra

Several areas of concern. Very little corrections made based on feedback. Not able to contact support by phone. Delayed response in email. Not open to different types and operations for different business types. This is a very baseline product with little features. Menus are hard for older users to read. Not user friendly for most users. Time corrections are difficult for users to complete or request. Very limited on admin ability to control aspects of the clock to prevent user issues. reports decimal place cannot be changed from 3 to 2 decimals increases rounding time for admin. Integration with payroll company cost additional funds.

Pros

online can view anywhere from a computer . the app is poor at best and is not integrated to be used as a time clock or to check all features and make adjustments from admin must have a computer to do so

Cons

Most of it

Response from Buddy Punch

Josh - Thank you for taking the time to provide a review. Unfortunately many of your comments we believe are inaccurate and I would like to make sure that Buddy Punch is accurately reflected on Capterra. We do not charge for integrations with other Payroll Companies. We just added an integration with Paychex and there was no cost to any customer for doing so. We are also very timely in responding to inquiries. In your case specifically you opened a ticket on 7/29/16 at 3:52 pm. We responded at 4:14 pm the same day with a resolution. You opened a ticket on 8/29/16 at 12:35 pm, we replied at 12:46 pm. You opened a ticket on 9/12/16 at 10:21 am and we replied on 12:46 pm. We offer many features such as GPS, IP Address Lock, Webcam photos on punches, and notifications. We offer easy change requests with the user clicking on a button that says "I need to change something." I'm sorry we didn't work for your business and we will take your feedback into consideration.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 1.0/10

Valerie T.
Industry: Education Management
Company size: 51-200 Employees

Buddy Punch

Used Daily for 6-12 months
Reviewed on 2020/09/03
Review Source: Capterra

I have loved my overall experience with Buddy Punch. As I mentioned before their help is invaluable. Some companies have no chat, or phone number and you wait days to hear back from an email. Their immediate response is something they should never get rid of, no matter how big they become.

Pros

I love how easy it is to access help on any aspect of using the software. You can do their chat and they respond almost immediately. They will even help fix anything from their end if you need the help. I love the facial recognition feature and other features that are offered to ensure that your staff is on the job site in order to sign in. I like how easy the PTO requesting is for the staff and for admin to approve. It's a little bit of work trying to get all of the PTO hours in for all employees, especially if they work different hours and have different PTO hours, but the team at Buddy Punch are always available to help with questions. That is one of the things I think are most important- the great customer serivce. The accessibility to actual people can help is valuable.

Cons

I would like to see more options for PTO reporting. I feel that the report for overall PTO has too much info. I would like to see it have an option where you can check off which items you need in the report and then produce the report from what you actually need. It is hard to manage what they offer. This causes me to need to go into each staff account separately to report one by one.

Response from Buddy Punch

Thank you Valerie for the review and we appreciate all the nice words! We try to always be available whenever anyone needs help and we value timely responses. In regards to the PTO question we'll reach out to you as we have a new PTO report that might help. Thanks again!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
9,3/10
Based on 585 user ratings
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Buddy Punch Pricing

Buddy Punch Pricing

Starting from
US$25,00/month
Free Trial
Subscription
Value for money

30 Days Free on Any Plan. All features are included with each plan. Features include Job Codes, Locations, Managers, Notifications, OT Calculations, PTO/Sick/Vacation, Reports, Webcam photos on punches, iOS/Android Apps, Automatic Breaks, Single Sign On, GPS, IP Address Locks, Tablet/Mobile ready, Punch Rounding, QR Code support, & Integrations.

30 Days Free on Any Plan. All features are included with each plan. Features include Job Codes, Locations, Managers, Notifications, OT Calculations, PTO/Sick/Vacation, Reports, Webcam photos on punches, iOS/Android Apps, Automatic Breaks, Single Sign On, GPS, IP Address Locks, Tablet/Mobile ready, Punch Rounding, QR Code support, & Integrations.

Value for Money
4,7/5
Based on 585 user ratings
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Buddy Punch Features

Buddy Punch Features

API
Activity Dashboard
Activity Tracking
Applicant Tracking
Automatic Notifications
Customizable Branding
Customizable Reporting
Data Import/Export
Employee Database
Employee Management
Employee Onboarding
Employee Portal
Employee Self Service
Performance Management
Real Time Reporting
Recruitment Management
Reminders
Reporting & Statistics
Self Service Portal
Third Party Integration
Features
4,6/5
Based on 585 user ratings
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Categories

Additional information for Buddy Punch

Additional information for Buddy Punch

Key features of Buddy Punch

  • Based on rules that you select from.
  • Coordinates for each login.
  • Excel/CSV/PDF Options.
  • Google/Gmail Integration
  • Make a label that employees can punch into.
  • QuickBooks Online & Desktop
  • When an admin needs to take action on a request.

Benefits

Simplicity. We've tested our app with real users and they required no training to be effective. Error handling is built in - we're human and we all make mistakes, our app helps your employees fix them and automatically notifies you. Not only is the app intuitive but security is a top priority. Not only is your information encrypted but if your computer has a webcam it can be used to take snapshots of each punch, to verify that your employees are actually there and doing the punching.

Buddy Punch can be used on any internet connected device. We're a web based solution, nothing to download, install, or update.

Buddy Punch FAQs

Buddy Punch FAQs

Below are some frequently asked questions for Buddy Punch.

Q. What type of pricing plans does Buddy Punch offer?

Buddy Punch offers the following pricing plans:

Starting from: US$25,00/month

Pricing model: Subscription

Free Trial: Available

30 Days Free on Any Plan. All features are included with each plan. Features include Job Codes, Locations, Managers, Notifications, OT Calculations, PTO/Sick/Vacation, Reports, Webcam photos on punches, iOS/Android Apps, Automatic Breaks, Single Sign On, GPS, IP Address Locks, Tablet/Mobile ready, Punch Rounding, QR Code support, & Integrations.

Q. What are the main features of Buddy Punch?

Buddy Punch offers the following features:

  • Based on rules that you select from.
  • Coordinates for each login.
  • Excel/CSV/PDF Options.
  • Google/Gmail Integration
  • Make a label that employees can punch into.
  • QuickBooks Online & Desktop
  • When an admin needs to take action on a request.

Q. Who are the typical users of Buddy Punch?

Buddy Punch has the following typical customers:

Small Business, Non Profit, Mid Size Business

Q. What languages does Buddy Punch support?

Buddy Punch supports the following languages:

English

Q. What type of pricing plans does Buddy Punch offer?

Buddy Punch has the following pricing plans:

Subscription

Q. Does Buddy Punch support mobile devices?

Buddy Punch supports the following devices:

Android, iPhone, iPad

Q. What other apps does Buddy Punch integrate with?

Buddy Punch integrates with the following applications:

ADP Workforce Now, Card Z3N, Gusto, Paylocity, QuickBooks Online, QuickBooks Online, QuickBooks Online Advanced, QuickBooks Online Advanced, SurePayroll, Zapier

Q. What level of support does Buddy Punch offer?

Buddy Punch offers the following support options:

FAQs, Forum, Knowledge Base, Online Support, Video Tutorials