About Orderhive

<b>What is Orderhive? What it does? </b>

Orderhive is a multi-channel order, shipping and inventory management software for SMBs, e-commerce sellers, retailers, and wholesalers. It lends all-in-one enterprise solutions for multi-channel selling and back-end order fulfillment while maintaining a centralized and real-time inventory tracking system. Orderhive facilitates seamless integrations with leading marketplaces like Amazon, eBay, Etsy etc, shopping carts like Shopify, Magento, WooCommerce, etc, shipping partners like FedEx, USPS, UPS, DPD etc, accounting software like Quickbooks & Xero - all under a single umbrella. Orderhive prides itself on crafting most advanced SaaS-based solution at the most competitive pricing - and has successfully served 2500+ clients (B2B & B2C) of all sizes and categories across the globe.

<li> Orderhive enjoys top rankings and 5-star user reviews in the order, shipping, and inventory management software categories across leading app discovery and rating platforms like Capterra, Goodfirms and GetApp owing to its robust features, really quick sync time, ease of use, indomitable pricing, & 24X7 available great customer support
<li> Orderhive inventory management software is highly scalable, enabling clients to meet existing and future needs. <p>

Key benefits of Orderhive

What can Orderhive do for you?


  • Integrate channels (Amazon, Amazon FBA, eBay, Shopify, Etsy, etc.)
  • Automate and maintain centralized inventory on selling channels
  • Manage inventory across multiple warehouses/locations seamlessly
  • Create product bundles and manage their inventory
  • Auto-synchronization of inventory all channels in real-time
  • Integrate shipping providers (FedEx, USPS, UPS, etc), also get commercial USPS rates
  • Generate and print labels of multiple shipping carriers
  • Automatically updates order status and shipping information back to channel
  • Ship domestic and international orders
  • Manage dropshipping and allow dropshippers to have an easy interface for order processing
  • Generate reports through business analytics
  • Manage order payments / Send quick payment link to customers

  • Devices

    Business size

    S M L

    Markets

    Australia, Brazil, Canada, China, Germany and 5 others, United Kingdom, India, Japan, Mexico, United States

    Supported Languages

    English

    Images

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    Features

    Total features of Orderhive: 147

    • 3PL Management
    • API
    • Access Controls/Permissions
    • Account Reconciliation
    • Accounting
    • Accounting Integration
    • Action Item Tracking
    • Activity Dashboard
    • Activity Tracking
    • Ad hoc Reporting
    • Air Shipping
    • Alerts / Escalation
    • Alerts/Notifications
    • Applications Management
    • Asset Management
    • Audit Management
    • Audit Trail
    • Authentication
    • Automated Scheduling
    • Automatic Backup
    • Availability Management
    • Backorder Management
    • Barcode / Ticket Scanning
    • Barcode Printing
    • Barcode Recognition
    • Barcoding/RFID
    • Batch Processing
    • Bill of Material Analysis
    • Billing & Invoicing
    • Bills of Material
    • CRM
    • Cataloging/Categorization
    • Categorisation/Grouping
    • Channel Management
    • Communication Management
    • Contact Database
    • Cost Tracking
    • Credit Card Management
    • Credit Card Processing
    • Custom Development
    • Customer Activity Tracking
    • Customer Database
    • Customer History
    • Customer Service Analytics
    • Customizable Branding
    • Customizable Categories
    • Customizable Fields
    • Customizable Reports
    • Customizable Templates
    • Customization
    • Cycle Count
    • Data Import/Export
    • Data Mapping
    • Data Synchronization
    • Delivery Tracking
    • Demand Forecasting
    • Discount Management
    • Electronic Payments
    • Forecasting
    • Ground Shipping
    • Import/Export Management
    • Inventory Auditing
    • Inventory Control
    • Inventory Management
    • Inventory Optimization
    • Inventory Replenishment
    • Inventory Tracking
    • Invoice Management
    • Invoice Processing
    • Kitting
    • Label Printing
    • Labeling
    • Location Tracking
    • Manufacturing Inventory Management
    • Materials Management
    • Mobile Access
    • Multi-Channel Distribution
    • Multi-Channel Management
    • Multi-Company
    • Multi-Country
    • Multi-Currency
    • Multi-Language
    • Multi-Location
    • Multiple User Accounts
    • Order Entry
    • Order Fulfillment
    • Order Management
    • Order Processing
    • Order Tracking
    • PDF Conversion
    • Parcel Shipping
    • Partial Payments
    • Performance Metrics
    • Point of Sale (POS)
    • Procurement Management
    • Product Identification
    • Product Management
    • Production Management
    • Production Tracking
    • Purchase Order Management
    • Purchasing & Receiving
    • QuickBooks Integration
    • Real Time Analytics
    • Real Time Data
    • Real Time Monitoring
    • Real Time Notifications
    • Real Time Reporting
    • Real Time Synchronization
    • Real-time Updates
    • Receiving/Putaway Management
    • Recurring Orders
    • Reminders
    • Reorder Management
    • Reporting & Statistics
    • Reporting/Analytics
    • Requisition Management
    • Retail Inventory Management
    • Returns Management
    • Role-Based Permissions
    • Sales & Operations Planning
    • Sales Management
    • Sales Orders
    • Sales Reports
    • Sales Trend Analysis
    • Search/Filter
    • Serial Number Tracking
    • Shipment Price Calculation
    • Shipment Tracking
    • Shipping Labels
    • Shipping Management
    • Shopping Cart
    • Special Order Management
    • Spend Management
    • Status Tracking
    • Stock Management
    • Summary Reports
    • Supplier Management
    • Supply Chain Management
    • Tagging
    • Template Management
    • Third Party Integrations
    • Transportation Management
    • Vendor Management
    • Visual Analytics
    • Warehouse Management
    • Workflow Management
    • eCommerce Management

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    Reviews

    Overall rating

    4,4 /5
    (202)
    Value for Money
    4,4/5
    Features
    4,2/5
    Ease of Use
    4,4/5
    Customer Support
    4,6/5

    Already have Orderhive?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 202
    Moshe B.
    Overall rating
    • Industry: Wholesale
    • Company size: 11-50 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Great, just great! Their customer service is much better than other alternatives.

    Reviewed on 2018/03/25

    - Inventory Sync across all marketplaces.
    - Saved us money in operating expenses.
    - Helped us reach...

    - Inventory Sync across all marketplaces.
    - Saved us money in operating expenses.
    - Helped us reach higher ranks in many marketplaces including eBay and Amazon.
    - Allows us to provide better customer service.
    - Allows us to work with Drop Shipper with ease.
    - Allows us to make better PO (since we know exactly how many products were purchased across all marketplaces).

    Pros

    Customer support: They have responded within few hours and was available on the phone / Skype whenever I needed them.

    Software: They offer integrations with all the main marketplaces and there isn't any limitation on the number of users. for each marketplace. They have templates for each situation you may encounter as a business such as an invoice, PO and many more.
    It's possible to export any information you need, create new orders via their system which is very valuable to manufacturers, as they work with Dealers.

    Price: I've checked all their competitors: Skubana, Zentail, SolidCommerce, Sellbrite and more, and I can tell you with complete confidence that at this time, Orderhive offers the best price for the features they provide.

    Ease of use: Their system is more advanced than most of their competition. They provide many features so it takes few days to get the hang of it but in return, you have control of everything.

    Their only real competition, in my opinion, is Sellbrite but the price difference doesn't justify it.

    My overall impression of them is very good and I suggest that if you manage more than two marketplaces and have an issue maintaining inventory count, try them. I'm certain you won't regret it.

    Cons

    In my opinion, they are missing a listing tool, better analytics tools, and PO to be a complete package but I'm not complaining since you can solve two of those issues with a little bit of knowledge in Excel.

    George C.
    Overall rating
    • Industry: Retail
    • Company size: 2-10 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Not perfect, but lightyears ahead of anything else on the market.

    Reviewed on 2020/01/21

    Orderhive has helped us reduce latency in order fulfilment, allowed us to setup automations which...

    Orderhive has helped us reduce latency in order fulfilment, allowed us to setup automations which add users automatically to mailing lists in other platforms, and therefore ask for feedback, provide offers etc. It allows us to create invoices automatically, to manage our inventory across multiple platforms, to keep track of customers, to print shipping labels and all paperwork needed on customised forms that we built (The paperwork that can be generated is pretty standard, but all can be customised by you, if it's fairly minor or even i some cases major changes needed. You don't have to pay them for this.) We work much better now and I hope as we integrate more and grow, Orderhive will grow alongside us. Customer service is definately the high point. If I can be polite and say they are very patient, helpful and we are NOT an easy business/customer to fit software to. if they can manage you - you will be fine. Orderhive is not perfect, but it is more perfect than anything else on the market. It's also not the cheapest - but you get what you pay for - a million features, more can be built if you need them - I wouldn't hesitate to recommend Orderhive to anyone, and regularly do. Awesome.

    Pros

    Orderhive allows us to integrate almost everything with almost everything. Probably the best feature of Orderhive is the least tangible or measureable: the staff. The customer service I have received has been outstanding thus far. The team are knowledgeable and transparent and will always at least try to help you get to where you need to be. [SENSITIVE CONTENT HIDDEN] is smart and incisive and always goes above and beyond to get you there. I'm not sure when he sleeps, but is always around when you need him. The rest of the team are supportive and available. The automations are our other most liked feature. The ability to set rules based actions, create auto invoices, send emails when something happens, move orders around automatically is great. I genuinely could not find another piece of similar software that will do as much as orderhive does, for the price point that it does it at. It is not perfect by any means, but even in their flaws, they excel: there is, built in, a feedback feature which when opened, will allow you to search for issues highlighted by other users and from there you can see if it is development, planned, executed etc. If something needs doing they listen to users almost constantly and will implement it. It feels like they are building and evolving the platform on almost a daily basis and based on customer feedback, which is awesome.

    Cons

    The one downfall of Orderhive is its biggest plus - It's massive. There is no way you will learn it all in a week or even a month. It is so packed with features that it's impossible to know how many ways it will fix workflows or what it can help you with, simply because it is so flexible; this takes time to learn. The demo version is not long enough (2 weeks) and you'll need to pay for the team to set you up ($99). This is a bit catch 22, when you do the demo with demo data, it looks like a fairly standard bit of kit - nice but nothing super special. It's only when you actually get your data in there and start using it that you begin to understand how and why it will help. You need to pay for this though, and i as a demo user, did not want to pay to be set up in a piece of software that by definition I hadn't decided i was using yet. Doing the demo with the team definitely helped and I recommend it to everyone. It's impossible to get an idea of it on your own. The help database is good, lots of videos, but way more depth is needed in articles to understand how features work the way they do. For example, what rules the automations follow. What order they get activated in. If one is triggered and another 2nd later automations instructions conflict with it, what happens. The automations side is new and I feel like they're still building it out though, so probably more articles will come later. The features though are great, and we genuinely couldnt run our business without them.

    Sonja W.
    Overall rating
    • Industry: Primary/Secondary Education
    • Company size: 2-10 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Satisfied

    Reviewed on 2021/04/01

    Fantastic

    Fantastic

    Pros

    This software helped streamline a lot of otherwise very time consuming admin functions

    Cons

    There will always be place for improvement but thus far i do not find anything i do not like about Orderhive

    Verified Reviewer
    Overall rating
    • Industry: Consumer Goods
    • Company size: 2-10 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 4.0 /10

    Good Price, Very Slow and Technical Glitches

    Reviewed on 2017/11/16

    Pros

    The price is one of the lowest in the business for what it offers. You can even connect Amazon FBA inventory and manage your purchases which makes other applications usually very expensive.
    Positive is also that it supports Multi-Currency and shows the customers country in the order overview.
    Support replies usually within the day via email or skype.

    Cons

    When you tag an order it doesn't instantly show this tag, you first have to click somewhere else or refresh the page.
    And sometimes its really slow and you have to wait half a minute until something happens when you click to open a view or order.
    What also bothers us is that you only can put orders on hold when you are in the "Awaiting shipment" Order view, but not in the "All order" view.
    If you want to get your customized features, you have to pay one year in advance.

    Recently we have the problem that orders from Amazon or Ebay won't show up in Orderhive. Because we have to fulfill some of them within 1 business days, this problem is a real problem. We then have to print all orders manually from Amazon or ebay and make our labels manually which takes a lot of more time. The orders will appear in Orderhive 6-12 hours after they have been placed. This happened to us maybe 5 times already.
    After contacting the Orderhive support they very quickly replied to us on Skype. But then they told us to contact Amazon ourselves to find out what's going on. After we've noticed that it's not only eBay but also Amazon they didn't come up with a solution yet.
    The last time it happened this week they've replied it was a technical glitch which affected all users of Orderhive.
    We are looking for another solution now, but we know it will cost us a lot more. I guess you get what you pay for.

    Steve H.
    Overall rating
    • Industry: Retail
    • Company size: 2-10 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Powerful automation, great UI, and outstanding support

    Reviewed on 2020/09/29

    Pros

    Orderhive has exceeded our expectations.

    It is very fairly priced for the power of the system.

    The automations for order processing and purchasing are huge labor savers. You can be quite creative using them to fit your business.

    Anytime we get to a point where we can't do something we want, their team takes it seriously and tries to figure out how to help with a different process or even taking the issues to their development team for exploration.

    The UI is beautiful compared to competitors. There are some limitations in search, sort and filter of large data sets, but they are working on expanding and strengthening it.

    Onboarding takes time if you are migrating from other systems, but they are always present to problem solve. Data flows easily in and out of the system via excel sheets.

    Integrations work well and APIs seem reliable.

    We are US based. Orderhive is India based. I was worried the time difference would make it difficult to receive quality support, but their support team is quickly available most of the time so it is never a problem.

    Highly recommended and I look forward to watching this strong platform get even stronger with its creative and humble corporate culture

    Cons

    I would like to see much more pop up contextual help. If I could hover over a help icon next to a field name, I wouldn't need to start a chat. That would save everyone time.

    Showing 5 reviews of 202 Read all reviews

    Orderhive FAQs

    Below are some frequently asked questions for Orderhive.

    Orderhive offers the following pricing plans:

    • Starting from: US$44,99/month
    • Pricing model: Free, Subscription
    • Free Trial: Available

    15-day completely free trial (no credit card required) Add-ons are available for more functionalities. Easy refund policy, no questions asked. Orderhive comes with a 15 days free trial (no credit card needed) and lends 24X7 customer support to its users.

    We do not have any information about Orderhive features

    Orderhive has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

    Orderhive supports the following languages:

    English

    Orderhive supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Orderhive integrates with the following applications:

    AfterShip, Bigcommerce, CS-Cart, Dropbox Business, Ecwid, FreshBooks, Magento Commerce, PayPal, PrestaShop, QuickBooks Online Advanced, Quickbooks Online, ShipStation, Shopify, Shopify Plus, Slack, Stripe, Vend, WooCommerce, Xero, Zapier, Zoho CRM

    Orderhive offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

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