Orderhive

Ecommerce Automation Platform to Improve Customer Experience

About Orderhive

<b>What is Cin7 Orderhive? What it does? </b>

Cin7 Orderhive is a multi-channel order, shipping and inventory management software for SMBs, e-commerce sellers, retailers, and wholesalers. It lends all-in-one enterprise solutions for multi-channel selling and back-end order fulfillment while maintaining a centralized and real-time inventory tracking system. Cin7 Orderhive facilitates seamless integrations with leading marketplaces like Amazon, eBay, Etsy etc, shopping carts like Shopify, Magento, WooCommerce, etc, shipping partners like FedEx, USPS, UPS, DPD etc, accounting software like Quickbooks & Xero - all under a single umbrella. Cin7 Orderhive prides itself on crafting most advanced SaaS-based solution at the most competitive pricing - and has successfully served 2500+ clients (B2B & B2C) of all sizes and categories across the globe.

<li> Cin7 Orderhive enjoys top rankings and 5-star user reviews in the order, shipping, and inventory management software categories across leading app discovery and rating platforms like Capterra, Goodfirms, and GetApp owing to its robust features, really quick sync time, ease of use, indomitable pricing, & 24X7 available great customer support
</li><li> Cin7 Orderhive inventory management software is highly scalable, enabling clients to meet existing and future needs. <p></p></li>

Pricing starting from:

US$125,00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Orderhive

What can Cin7 Orderhive do for you?

  • Integrate channels (Amazon, Amazon FBA, eBay, Shopify, Etsy, etc.)
  • Automate and maintain centralized inventory on selling channels
  • Manage inventory across multiple warehouses/locations seamlessly
  • Create product bundles and manage their inventory
  • Auto-synchronization of inventory all channels in real-time
  • Integrate shipping providers (FedEx, USPS, UPS, etc), also get commercial USPS rates
  • Generate and print labels of multiple shipping carriers
  • Automatically updates order status and shipping information back to channel
  • Ship domestic and international orders
  • Manage dropshipping and allow dropshippers to have an easy interface for order processing
  • Generate reports through business analytics
  • Manage order payments / Send quick payment link to customers
  • Typical Customers

    • Freelancers
    • Small Businesses (2-50)
    • Mid-size Companies (51-500)
    • Large enterprises (500 and more)

    Deployment

    • Cloud-based
    • On-premise

    Markets

    Australia, Brazil, Canada, China, Germany and 5 others

    Supported Languages

    English

    Pricing starting from:

    US$125,00/month

    • Free Version
    • Free Trial
    • Subscription

    Images

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    Features

    Total features of Orderhive: 132

    • 3PL Management
    • API
    • AS2 Capability
    • Access Controls/Permissions
    • Accounting
    • Accounting Integration
    • Activity Dashboard
    • Activity Tracking
    • Air Shipping
    • Alerts/Escalation
    • Alerts/Notifications
    • Application Management
    • Audit Management
    • Audit Trail
    • Automated Scheduling
    • Backorder Management
    • Barcode Printing
    • Barcode Recognition
    • Barcode/Ticket Scanning
    • Barcoding/RFID
    • Billing & Invoicing
    • Bills of Material
    • CRM
    • Cataloging/Categorization
    • Channel Management
    • Communication Management
    • Contact Database
    • Cost Tracking
    • Credit Card Processing
    • Customer Database
    • Customer History
    • Customizable Branding
    • Customizable Fields
    • Customizable Reports
    • Customizable Templates
    • Customization
    • Cycle Count
    • Data Import/Export
    • Data Mapping
    • Data Synchronization
    • Data Transformation
    • Delivery Management
    • Delivery Tracking
    • Demand Forecasting
    • Discount Management
    • Electronic Payments
    • Employee Management
    • Financial Management
    • For Retail
    • Forecasting
    • Ground Shipping
    • Import/Export Management
    • Inventory Auditing
    • Inventory Control
    • Inventory Management
    • Inventory Optimization
    • Inventory Replenishment
    • Inventory Tracking
    • Invoice Management
    • Invoice Processing
    • Kitting
    • Label Printing
    • Label Templates
    • Labeling
    • Location Tracking
    • Manufacturing Inventory Management
    • Materials Management
    • Mobile Access
    • Multi-Channel Management
    • Multi-Currency
    • Multi-Location
    • Multiple Format Support
    • Order Entry
    • Order Fulfillment
    • Order Management
    • Order Processing
    • Order Tracking
    • Parcel Shipping
    • Performance Metrics
    • Point of Sale (POS)
    • Procurement Management
    • Product Identification
    • Product Management
    • Production Management
    • Production Tracking
    • Purchase Order Management
    • Purchasing & Receiving
    • QuickBooks Integration
    • Real Time Analytics
    • Real Time Data
    • Real Time Monitoring
    • Real Time Notifications
    • Real Time Reporting
    • Real Time Synchronization
    • Real-time Updates
    • Receiving Labels
    • Receiving/Putaway Management
    • Recurring Orders
    • Reminders
    • Reorder Management
    • Reporting & Statistics
    • Reporting/Analytics
    • Requisition Management
    • Retail Inventory Management
    • Returns Management
    • Role-Based Permissions
    • Sales & Operations Planning
    • Sales Orders
    • Sales Reports
    • Sales Trend Analysis
    • Search/Filter
    • Serial Number Tracking
    • Shipment Price Calculation
    • Shipment Tracking
    • Shipping Labels
    • Shipping Management
    • Shopping Cart
    • Special Order Management
    • Spend Management
    • Status Tracking
    • Stock Management
    • Summary Reports
    • Supplier Management
    • Supply Chain Management
    • Template Management
    • Third Party Integrations
    • Transportation Management
    • Vendor Management
    • Warehouse Management
    • Website Management
    • Workflow Management
    • eCommerce Management

    Alternatives

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    Sage 50cloud Accounting

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    ShipStation

    4,6
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    Access Mintsoft

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    #4 Alternative to Orderhive
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    Reviews

    Overall rating

    4,4 /5
    (265)
    Value for Money
    4,5/5
    Features
    4,2/5
    Ease of Use
    4,4/5
    Customer Support
    4,6/5

    Already have Orderhive?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 265
    Chen (Hen)
    Overall rating
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support

    Great customer support and great program

    Reviewed on 2016/12/26

    I have started to use Orderhive after trying several other programs and I have found Orderhive to...

    I have started to use Orderhive after trying several other programs and I have found Orderhive to be better. The picture of every product was made partly for my request and it extremely made this program helpful and easy to use for my business. The update of products and quantities is made within seconds and the program works flawlessly without errors. In addition, the support team does an amazing job willing to do for the customer way and beyond other support teams, I have dealt with. With this support team, it's much easier for me as a business owner to solve any problem if it occurs.

    Pros

    Pictures of every product at the main screen level.
    Great customer support
    Program work flawlessly syncs data in seconds

    Cons

    There is a 4 times a day limit on the number of times you can sync a channel

    Response from Orderhive Inc.

    Hi Chen. Thank you so much for your honest feedback. Looking forward to offering much more. :)

    Thanks & Regards,
    Megha Vishnoi

    Yousef
    Overall rating
    • Industry: Hospital & Health Care
    • Company size: 2–10 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Orderhive Delivers when Fishbowl Could Not. Top Tier!

    Reviewed on 2022/01/06

    Pros

    easy to use, great customer service, top notch services, unlimited integrations. Shoutout to my man [sensitive content] who is amazing and helped me in every step of the way

    Cons

    automations. A lot of tougher questions can be answered with automations. they take some getting used to but once you get it, they work great

    Amaan
    Overall rating
    • Industry: Wholesale
    • Company size: 11–50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 3.0 /10

    hurts to write this review

    Reviewed on 2021/03/23

    I used orderhive for our ecommerce/whoelsale business for 3 years.

    For over 2 years, I was not...

    I used orderhive for our ecommerce/whoelsale business for 3 years.

    For over 2 years, I was not willing to sign a contract because how often the software integrations would fail, whether it was not updating tracking on amazon, or not importing orders from some channels, not tagging orders properly, or not exporting invoices into our quickbooks accounting software. Those were the most common issues we had, but as a ecommerce company, those are the lifeblood of our business

    The sales rep finally convinced me to sign up for a 1 year contract after quite some time. 3 months into my contract, I get contacted by a manager on their team saying that my order volume is too high (it was actually much lower order volume than when i signed up) and I need to start paying an extra $.12 per order or upgrad my plan even further. This was not told to me when I signed up for the 1 year contact. When I signed up for the one year contract, they gave me user based pricing while they knew everything about my order volume and integrations.

    Overall, the software is packed with features and is cheap, but it really is very buggy. They are trying to improve things, but the customer service is mostly lacking and the bugs are everywhere. Worst of all, they got me into a contract and then chagned the terms and tried to increase the price.

    Pros

    - cheap (compared to others). but in the long run it costs you more because the software is full of bugs!
    - tons of features (that don't consistently work)

    Cons

    - so many bugs!
    - customer service (9/10 times they wouldn't help and would say "we need to escalate this to our technical team". those 9 times were all time sensitive for our business
    - no mobile app for iOS
    - lock you into a contract and then try to charge you more after 4 months of being locked into their buggy software

    Alternatives Considered

    Cin7 Omni, Extensiv Order Manager and ChannelAdvisor

    Reasons for Choosing Orderhive

    more features and cheaper

    Switched From

    Stitch Labs

    Reasons for Switching to Orderhive

    had all the needed integrations, and it was cheap
    Astrid
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 2–10 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Amazing on boarding and support, great interface

    Reviewed on 2020/08/27

    It has been a overwhelmingly​ positive experience. I recommend it.

    It has been a overwhelmingly​ positive experience. I recommend it.

    Pros

    The 1 on 1 support that I received was exceptional​. This made all the difference in getting up and running on this new platform. I like the simplicity of the app. I had used Skubana before and it was so complicated and less visually appealing than Orderhive.

    Cons

    The report that I wanted did not exist, but Orderhive went above and beyond to create a custom​ report for me.

    Alternatives Considered

    Extensiv Order Manager

    Reasons for Switching to Orderhive

    Skubana was too expensive and complicated (not designed for a business of our size), Orderhive was less expensive than all other options and appeared right away to be easier to use.
    Noam
    Overall rating
    • Industry: Sporting Goods
    • Company size: 11–50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Orderhive

    Reviewed on 2022/06/01

    Pros

    We have been using Orderhive for about 3 years and it has worked very well for us. We don't experience many issues and when we do we get a quick response from their support team. And they have built a few customizations for us so the system fits our needs well.

    Cons

    Some recent UI updates have made the platform less intuitive in my opinion, but that may just be because I was used to how it worked before the updates.

    Showing 5 reviews of 265 Read all reviews

    Orderhive FAQs

    Below are some frequently asked questions for Orderhive.

    Orderhive offers the following pricing plans:

    • Starting from: US$125,00/month
    • Pricing model: Subscription
    • Free Trial: Available

    15-day completely free trial Easy refund policy, no questions asked. $95/month - Essentials Plan $195/month - Standard Plan $295/month - Enhanced Plan

    Orderhive has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000

    Orderhive supports the following languages:

    English

    Orderhive supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Orderhive integrates with the following applications:

    Access Mintsoft, Amazon SimpleDB, Authorize.Net, BigCommerce, BigCommerce Business Central Connect, Braintree, Brandboom, BurstSMS, Chargebee, Dokan Multivendor, Ebay Magento Integration, Ecwid, Epos, EtsyHunt, Google Docs, Houzz Pro, HubSpot CRM, ICONICUS, JetCode, Klaviyo, Lightspeed POS, Magento Marketplace, PayPal, PrestaShop, QuickBooks Online Advanced, Quickbooks Online, ShipBob, ShipRush, ShipStation, Shipedge, Shipwire, Shopify, Shopify Plus, Slack, Stripe, Twilio, VTEX, Vend, WISH, Webshipper, WooCommerce, Xero, Zapier, Zoho AppCreator, Zoho CRM, unifonic

    Orderhive offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

    Related categories

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