Orderhive

Ecommerce Automation Platform to Improve Customer Experience

About Orderhive

<b>What is Cin7 Orderhive? What it does? </b>

Cin7 Orderhive is a multi-channel order, shipping and inventory management software for SMBs, e-commerce sellers, retailers, and wholesalers. It lends all-in-one enterprise solutions for multi-channel selling and back-end order fulfillment while maintaining a centralized and real-time inventory tracking system. Cin7 Orderhive facilitates seamless integrations with leading marketplaces like Amazon, eBay, Etsy etc, shopping carts like Shopify, Magento, WooCommerce, etc, shipping partners like FedEx, USPS, UPS, DPD etc, accounting software like Quickbooks & Xero - all under a single umbrella. Cin7 Orderhive prides itself on crafting most advanced SaaS-based solution at the most competitive pricing - and has successfully served 2500+ clients (B2B & B2C) of all sizes and categories across the globe.

<li> Cin7 Orderhive enjoys top rankings and 5-star user reviews in the order, shipping, and inventory management software categories across leading app discovery and rating platforms like Capterra, Goodfirms, and GetApp owing to its robust features, really quick sync time, ease of use, indomitable pricing, & 24X7 available great customer support
</li><li> Cin7 Orderhive inventory management software is highly scalable, enabling clients to meet existing and future needs. <p></p></li>


Key benefits of Orderhive

What can Cin7 Orderhive do for you?

  • Integrate channels (Amazon, Amazon FBA, eBay, Shopify, Etsy, etc.)
  • Automate and maintain centralized inventory on selling channels
  • Manage inventory across multiple warehouses/locations seamlessly
  • Create product bundles and manage their inventory
  • Auto-synchronization of inventory all channels in real-time
  • Integrate shipping providers (FedEx, USPS, UPS, etc), also get commercial USPS rates
  • Generate and print labels of multiple shipping carriers
  • Automatically updates order status and shipping information back to channel
  • Ship domestic and international orders
  • Manage dropshipping and allow dropshippers to have an easy interface for order processing
  • Generate reports through business analytics
  • Manage order payments / Send quick payment link to customers

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    Not sure about Orderhive? Compare with a popular alternative

    Orderhive

    4,4 (267)
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    US$125,00
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    Pricing Options

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    Features

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    Integrations

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    Ease of Use

    4,4 (267)
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    Value for Money

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    Reviews

    Overall rating

    4,4 /5
    (267)
    Value for Money
    4,5/5
    Features
    4,2/5
    Ease of Use
    4,4/5
    Customer Support
    4,6/5

    Already have Orderhive?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 267
    Fredrik
    Fredrik
    Overall rating
    • Industry: Consumer Electronics
    • Company size: 2–10 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Best order system

    Reviewed on 2022/02/10

    Best system ever. Helped our company to handle and ship orders much faster.

    Best system ever. Helped our company to handle and ship orders much faster.

    Pros

    Wonderful system and extremly good customer service. They are answering by chat directly inside the system, and help you out. The system it self is easy to use and you can handle orders easily and get them shipped out with integration with your shipping company.

    Cons

    The order view should be a little easier and it should be possible to change customer data directly inside the order, and not via the customer tab.

    Chen (Hen)
    Chen (Hen)
    Overall rating
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support

    Great customer support and great program

    Reviewed on 2016/12/26

    I have started to use Orderhive after trying several other programs and I have found Orderhive to...

    I have started to use Orderhive after trying several other programs and I have found Orderhive to be better. The picture of every product was made partly for my request and it extremely made this program helpful and easy to use for my business. The update of products and quantities is made within seconds and the program works flawlessly without errors. In addition, the support team does an amazing job willing to do for the customer way and beyond other support teams, I have dealt with. With this support team, it's much easier for me as a business owner to solve any problem if it occurs.

    Pros

    Pictures of every product at the main screen level.
    Great customer support
    Program work flawlessly syncs data in seconds

    Cons

    There is a 4 times a day limit on the number of times you can sync a channel

    Response from Orderhive Inc.

    Hi Chen. Thank you so much for your honest feedback. Looking forward to offering much more. :)

    Thanks & Regards,
    Megha Vishnoi

    Amaan
    Overall rating
    • Industry: Wholesale
    • Company size: 11–50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 3.0 /10

    hurts to write this review

    Reviewed on 2021/03/23

    I used orderhive for our ecommerce/whoelsale business for 3 years.

    For over 2 years, I was not...

    I used orderhive for our ecommerce/whoelsale business for 3 years.

    For over 2 years, I was not willing to sign a contract because how often the software integrations would fail, whether it was not updating tracking on amazon, or not importing orders from some channels, not tagging orders properly, or not exporting invoices into our quickbooks accounting software. Those were the most common issues we had, but as a ecommerce company, those are the lifeblood of our business

    The sales rep finally convinced me to sign up for a 1 year contract after quite some time. 3 months into my contract, I get contacted by a manager on their team saying that my order volume is too high (it was actually much lower order volume than when i signed up) and I need to start paying an extra $.12 per order or upgrad my plan even further. This was not told to me when I signed up for the 1 year contact. When I signed up for the one year contract, they gave me user based pricing while they knew everything about my order volume and integrations.

    Overall, the software is packed with features and is cheap, but it really is very buggy. They are trying to improve things, but the customer service is mostly lacking and the bugs are everywhere. Worst of all, they got me into a contract and then chagned the terms and tried to increase the price.

    Pros

    - cheap (compared to others). but in the long run it costs you more because the software is full of bugs!
    - tons of features (that don't consistently work)

    Cons

    - so many bugs!
    - customer service (9/10 times they wouldn't help and would say "we need to escalate this to our technical team". those 9 times were all time sensitive for our business
    - no mobile app for iOS
    - lock you into a contract and then try to charge you more after 4 months of being locked into their buggy software

    Alternatives Considered

    Cin7 Omni, Extensiv Order Management and ChannelAdvisor

    Reasons for Choosing Orderhive

    more features and cheaper

    Switched From

    Stitch Labs

    Reasons for Switching to Orderhive

    had all the needed integrations, and it was cheap
    Minyee
    Minyee
    Overall rating
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Works with Shopify, Prestashop, Ebay and Amazon without a hitch for inventory control in one...

    Reviewed on 2018/03/15

    Works with Shopify, Prestashop, Ebay and Amazon without a hitch.

    Works with Shopify, Prestashop, Ebay and Amazon without a hitch.

    Pros

    Works with Shopify, Prestashop, Ebay and Amazon without a hitch. Their customer service was top notch and were available during US hours either via SKYPE or chat system. This platform is a no brainer if you want a multi channel inventory manager. You can update all stores from one platform in real time. Go get this now you can be up and running in a day.

    Cons

    This software does not offer mapping of shipping method or customer notes.

    Paul
    Overall rating
    • Industry: Wholesale
    • Company size: Self Employed
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    The Greatest Inventory Software Out There That I Found

    Reviewed on 2018/12/05

    A very great experience! Great customer Service, Great Integrations, Always being updated and that...

    A very great experience! Great customer Service, Great Integrations, Always being updated and that is the most important! They are always on the move to bigger things! When a company keeps upgrading and finding more efficient ways for you than its a win!

    Pros

    I'm very happy that I found OrderHive! It meets my Shopify & Ebay needs very well. I tried it with Amazon aswell and it is really good too! The customer support is GREAT. Everytime I'm with their support I always get a message back and they go beyond their way aswell as skyping me and guiding me and helping me along the way. They have articles on useful information and always coming out with new added features. This is the greatest thing :)

    Cons

    Great

    Showing 5 reviews of 267 Read all reviews

    Orderhive FAQs

    Below are some frequently asked questions for Orderhive.

    Orderhive offers the following pricing plans:

    • Starting from: US$125,00/month
    • Pricing model: Subscription
    • Free Trial: Available

    15-day completely free trial Easy refund policy, no questions asked. $95/month - Essentials Plan $195/month - Standard Plan $295/month - Enhanced Plan

    Orderhive has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000

    Orderhive supports the following languages:

    English

    Orderhive supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Orderhive integrates with the following applications:

    Access Mintsoft, Amazon SimpleDB, BigCommerce, BigCommerce Business Central Connect, Braintree, Brandboom, BurstSMS, Chargebee, Dokan Multivendor, Ebay Magento Integration, Ecwid, Epos, EtsyHunt, Google Docs, Houzz Pro, HubSpot CRM, ICONICUS, JetCode, Klaviyo, Lightspeed POS, Magento Marketplace, PayPal, PrestaShop, QuickBooks Online Advanced, Quickbooks Online, ShipBob, ShipRush, ShipStation, Shipedge, Shipwire, Shopify, Shopify Plus, Slack, Stripe, Twilio, VTEX, Vend, WISH, Webshipper, WooCommerce, Xero, Zapier, Zoho AppCreator, Zoho CRM, authorize.net, unifonic

    Orderhive offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

    Related categories

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