About Gmail

Gmail is a free, advertising-supported email service offered as part of Google Workspace (formerly G Suite). With 15GB of email storage provided for free, users can access Gmail as secure webmail, as well as via POP3 or IMAP4.

Gmail automatically sorts emails into separate, customizable tabs (e.g. Primary, Social, Promotions, Updates) which users can add or remove as desired. Both inbound and outbound messages can be translated into other languages in Gmail, where users can also respond to invites, track packages, and leave reviews, without leaving the app.

Starring and custom color labels let users neatly organize email threads (conversations), while Google-powered search allows users to locate messages from any thread, quickly and easily.

With Gmail's Hangouts, users can instant message with others, as well as host video calls with up to 15 participants, straight from their inbox. The platform is accessible from any mobile device, via either native mobile apps for Android or iPhone/iPad, or via a native mobile web app.

Key benefits of Gmail

• Choose a professional looking custom email - e.g. [email protected] - for your company and team members to use.

• Host video meetings with up to 15 participants, straight from your Gmail inbox, with Hangouts.

• Access your email account on Android, iPhone, and Blackberry devices, via native mobile apps or the Gmail mobile web app.

• Automatically sort and label incoming emails with Gmail's color-coded inbox filters, similar to 'folders' in old email programs, but emails can have multiple labels applied.

• Recall or 'unsend' emails for a short period of time after you've clicked "send".

Devices

Business size

S M L

Markets

Australia, Canada, China, Germany, United Kingdom and 3 others, India, Japan, United States

Supported Languages

Arabic, Chinese, Czech, Danish, Dutch and 21 others, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian

Images

Choose from Gmail's inbox themes, or select your own image to use as a custom theme
RSVP to event invites, track packages, review products, and more, without opening any emails
Maintain visibility on your inbox while you compose new messages
View attachments instantly, without leaving Gmail
Access your inbox from any device via native mobile apps or the Gmail mobile web app
Read and respond to messages online & offline
View 7 more
Gmail screenshot: Choose from Gmail's inbox themes, or select your own image to use as a custom theme Gmail screenshot: RSVP to event invites, track packages, review products, and more, without opening any emails Gmail screenshot: Maintain visibility on your inbox while you compose new messages Gmail screenshot: View attachments instantly, without leaving Gmail Gmail screenshot: Access your inbox from any device via native mobile apps or the Gmail mobile web app Gmail screenshot: Read and respond to messages online & offline

Features

Total features of Gmail: 21

  • API
  • Anti Spam
  • Auto-Responders
  • Calendar Sync
  • Categorisation/Grouping
  • Collaboration Tools
  • Contact Management
  • Deadline Management
  • Email Invitations & Reminders
  • Email Templates
  • Inbox Management
  • Labeling
  • Live Chat
  • Prioritization
  • Reporting/Analytics
  • Search/Filter
  • Spam Blocker
  • Subscriber Management
  • Task Progress Tracking
  • To-Do List
  • Two-Way Audio & Video

Alternatives

Bitrix24

4
#1 Alternative to Gmail
Bitrix24 is a free cloud & open source collaboration platform providing CRM, document management, tasking, time...

Mailchimp

4,5
#2 Alternative to Gmail
MailChimp is a marketing automation platform that allows users to create, send & analyze email & ad campaigns, with...

Microsoft 365

4,6
#3 Alternative to Gmail
Microsoft 365, formerly Office 365, provides web, desktop, and mobile apps for Outlook, Word, Excel, PowerPoint,...

Synerise

5
#4 Alternative to Gmail
Synerise is an AI Growth Ecosystem for B2C & B2B that provides 360 Customer view and cutting-edge personalization.

Reviews

Overall rating

4,8 /5
(3 776)
Value for Money
4,8/5
Features
4,7/5
Ease of Use
4,8/5
Customer Support
4,5/5

Already have Gmail?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Write a Review!
Showing 5 reviews of 3 776
Aline D.
Overall rating
  • Industry: Business Supplies & Equipment
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Gmail makes my business correspondence easy to manage.

Reviewed on 2021/02/22

Overall, Gmail meets all of my business and personal needs. I have just integrated the smtp...

Overall, Gmail meets all of my business and personal needs. I have just integrated the smtp services in my website with Gmail which stops my business emails from going into my customers spam filter. I like the options of how to set up how I view my pages and the integration with other programs make it an easy application to work with.

Pros

Gmail is my email provider for business and personal. I switch from Microsoft years ago because Gmail was an online service that I could access from anywhere. It is within the Google umbrella and makes it simple to integrate with my day to day activities. It comes with many options such as filters, various screen displays, multiple emails, forwarding, and much more.

Cons

The only con I have with Gmail is how the emails are displayed when the Conversation View is turned on. There should be more options when enabling this option. It is an option that makes STREAK CRM work better when turned on but it is not very user friendly. Most of my emails have multiple users in it so emails sometimes get lost in the shuffle.

Maisarah H.
Overall rating
  • Industry: Telecommunications
  • Company size: 1 001-5 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Nothing better than Gmail

Reviewed on 2021/03/05

Gmail is the best email service that anyone can have. All the associate service and integration...

Gmail is the best email service that anyone can have. All the associate service and integration that can be done with Gmail like Google Docs or Google Meet has help me to have more power and control to help managing my daily task better.

Pros

No email hosting software has do the job that Gmail has done. Managing email, auto sign-up for website, access to Google Suite and many more can be done with Gmail account. Gmail also can be upgraded to business account, which i can have my own domain email and using Gmail email hosting service to managing all the incoming email.

Cons

Getting a customer support service from Google is not as easy as it should be. I need to email them and wait for several days for them to finally response to my email, and no option to connect to the support service by phone for my country.

Aasis Y.
Overall rating
  • Industry: Information Technology & Services
  • Company size: 201-500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 6.0 /10

Reliable and easy to navigate email service

Reviewed on 2020/03/26

My Organization has been using Gmail for the last 3-4 years. I have been personally using Gmail...

My Organization has been using Gmail for the last 3-4 years. I have been personally using Gmail since it was launched in 2005-06. For personal use, I always advocated the use of Gmail over other email service providers. On the professional front, I think Gmail is a good tool and they are making progress in the right direction. They still have a long way to go to compete with MS Outlook that is specifically used for official purposes. I believe that Gmail needs to work on its ability to showcase the email threads in a better manner, provide the flexibility to include one email in another as an attachment by simple drag and drop and finally there are a lot of options available in Gmail which are not easy to find. For example: meeting schedules, how to delay sending an email in Gmail.

Pros

1) Nudges: Gmail sends prompters for emails where a follow-up may be required. It comes in very handy especially when you have multiple emails to respond to every day.
2) Emails can easily be categorized based on the filter rules provided. It makes my life very easy since I get close to 500+ emails every day.
3) It can easily be used with other Google Suite products like Google Docs, Google Sheets etc.
4) hangouts integrated directly with Gmail makes it very easy to know who is online and directly reach out to them via chat/call.

Cons

1) You cannot embed one email inside another email like an attachment. Many times, I have to refer to another mail while talking to colleagues or client and it is not possible to include that email in the form of an attachment by just dragging and dropping the email. this feature is available in Outlook and comes in very handy.
2) When there is a lot of back and forth on a single email thread, it is difficult to follow the mail thread in Gmail since it gets clustered.

Selena D.
Overall rating
  • Industry: Food & Beverages
  • Company size: 10 000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Gmail works for me

Reviewed on 2021/01/09

I use my Gmail account to make phone calls, send and receive emails and attachment I love it. I...

I use my Gmail account to make phone calls, send and receive emails and attachment I love it. I never miss an email. I am completely confident that when I send my emails or attachments that they will be received immediately. I love the Hangout option that is available with Gmail, I use that often as well. My overall experience has been a good one with Gmail and I don't plan on using any other email apps in the near future. Gmail is the easiest app to use for communicating and grouping chats and emails. It is easy to forward attachments as well.

Pros

Gmail is so easy to use. I love the extra features that Yahoo does not offer, like phone calls and hangout.
When I finally discovered Gmail I deleted my Yahoo account. I like all the extra features on my Gmail account. I like the Hangout the most. I I use it for group video chats mostly for work. I have never had a delay or problem with the video chat. I even like it better than the Zoom app. Overall Gmail is the best email option for me. I check my email at least once a day and I use Hangout at least once a week. For that reason I encourage people to use Gmail for the opportunity for free communication. There is another advantage for Gmail which has helped me greatly. Gmail saves your information so it makes it easier to change cell phones, so very helpful.

Cons

I feel there are no cons with Gmail. At least not for me. I have been using it for over 5 years and have not even found a glitch. The way it is set up is much sleeker and neater than the Yahoo in witch I was using over 8 years. I do not really have any complaints I am a huge fan of Gmail. I did have to try multiple time to create my user name so I ended up using a suggested user name, it took me a while to get accustom to that so that is my one complaint about Gmail. As I stated before I have been using Gmail for years and haven't had any problems with it. I use my Gmail account daily so I haven't had to dealing with the disadvantage that people see if your Gmail is not as active, it will be shut down on you.

Syazwani I.
Overall rating
  • Industry: Financial Services
  • Company size: 10 000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

All i need for email

Reviewed on 2021/02/23

Gmail is the longest emails manager that i have use, either for personal use and business use....

Gmail is the longest emails manager that i have use, either for personal use and business use. Throughout the years, Gmail has expended and giving better service for me especially when all the attachment file will be scanned first for any virus or malware before it will be available to be downloaded, it really help put ease to my mind.

Pros

Everyone has at least one Gmail account and i am one of them. Managing my personal email account is really easy as i can use it from my smartphone. They also has a good detection rate for spam email and i almost don't have to check my spam inbox anymore, as they really good at separating between legit and spam email.

Cons

There are not easy way to delete the email in my inbox. I have to select each of the email to delete it and no way to select everything in bulk, and delete them altogether. There are also no option to archive my email to off sites storage, everything is only accessible online and not offline.

Showing 5 reviews of 3 776 Read all reviews

Gmail FAQs

Below are some frequently asked questions for Gmail.

Gmail offers the following pricing plans:

  • Pricing model: Free
  • Free Trial: Not Available

Gmail is a free email service. Gmail is also rolled into Google Workspace.

We do not have any information about Gmail features

Gmail has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

Gmail supports the following languages:

Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian

Gmail supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Gmail integrates with the following applications:

Airtable, Asana, Basecamp, Chatfuel, Chatwork, ClickFunnels, Clio, ConvertKit, Dropbox Business, Evernote Business, Facebook, Google Drive, Google Forms, HubSpot CRM, IFTTT, Jira, Mailchimp, MeisterTask, Microsoft OneNote, OmniFocus, OneDrive, Pipedrive, Remember The Milk, RescueTime, Ryver, Slack, Streak, Stripe, SugarCRM, SurveyMonkey, Todoist, Trello, Twitter, Typeform, Wunderlist, Zapier, Zendesk, Zenkit

Gmail offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support

Related categories

See all software categories found for Gmail.