HR SaaS Provider
4.2/5 (19 reviews)CIPHR, one of the UK's largest HR SaaS providers, has been meeting the HR needs of users for more than 30 years, serving organisations, small businesses, charities, and public sector bodies.
The range of HR tools provide users with the ability to manage employees from recruitment and on-boarding, to training and development. In addition, the software provides a range of tools for employee self-service. Employees can manage their own personal information, benefits and provide training feedback. Employers and HR staff can automate training and on-boarding processes, identify development opportunities and incentivize current staff, as well as to attract new talent and track applicants.
The reporting features of CIPHR give users detailed insight into payroll, attendance and finance. Integrated graphs and customizable reports help users analyze how key data interacts with one another and help spot patterns and trends.
Orgplus, an organisational charting solution, gives users charting tools, visual reports, self service analytics and modelling tools, which allow users to visualise and analyse organisational structure. It can be used to provide employees with access to public charts such as staff directories, absence information or organisation hierarchy.
Pros
From the sales talk everything looked perfect. It was only when it came to the post implementation stage that we realised what wasn't included or was an additional cost. This has limited our use of the system. Help desk are generally good and supportive although a little slow on responding with a final solution.
Cons
The costs as everything seems to be an additional module with an extra cost.
Not a great experience with 2 different account managers
Thank you for taking the time to leave a review. We're sorry to hear that you have concerns about the costings for additional products and, having spoken to your Account Manager, we understand that you are currently in dialogue regarding this.
Due to internal promotions and role changes it is sometimes unavoidable that a new Account Manager is assigned to a customer.
We're committed to providing the best possible service to our customers, therefore please feel free to get in touch should you wish to discuss further.
As rapidly growing company we recognised that using Excel documents and paper was not sustainable. We went out a number of companies but shortlisted CIPHR due to the cultural fit that we felt as team was best suited to us.
We wanted to be able to give our staff and managers the freedom to be able to manage their work life as they needed to without having to run everything by HR - the self service function has enabled this and within the first day of our launch we had over 90 employees log in and make changes to their records.
All in all a brilliant system and is valued by those that use it!
Pros
Tech support are fantastic - all issues are resolved within 24 hours and the teams knowledge is incredible.
The on-boarding functionality that we have recently launched for all new joiners have proved to be incredibly valuable and really helping to start their journey with us once they have have been recruited.
System is super easy to use and if you are looking to have a system that when pulled out of the box can do everything you need it to but can be customised as and when you need then look no further.
Cons
Reporting can be complicated if you aren't an Excel whizz but the training that is offered can help minimise this.
Thanks for your review Claire, it's great to hear your thoughts and that CIPHR's having such a positive impact within Zoopla!
The CIPHR team
Pros
User friendly system, adaptable and can grow/ develop with the business. Ideal for businesses that may not have the IT infrastructure in place and who would require Computers in Personnel to host the system.
Cons
I think it would always be the cost, even if it's competitively priced!
Pros
It provides a great system for our needs. It does not have every bell and whistle that some systems suggest / sell off but it does everything it says it will time and time again.
Cons
Can take a little time to understand how the system drives data, if you are not a database person, but once you master this the rest is all easy from there. Has streamlined our processes and led to us achieving self service in no time at all.
Pros
Easy to use and understand. Functionality of the system and the help and advice you receive from the whole team
Cons
The creation of your own reports - it is not always easy to understand where to find the inforamtion you wish to extract from the system which can slow you down however the support line is only a phone call away and they are always very helpful.
Pricing is based on a per user per month model.
Contact CIPHR for detailed pricing information.
Below are some frequently asked questions for CIPHR.
CIPHR offers the following pricing plans:
Pricing model: Subscription
Free Trial: Not Available
Pricing is based on a per user per month model.
Contact CIPHR for detailed pricing information.
CIPHR offers the following features:
CIPHR has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
CIPHR supports the following languages:
English
CIPHR has the following pricing plans:
Subscription
We do not have any information about what devices CIPHR supports
We do not have any information about what integrations CIPHR has
CIPHR offers the following support options:
Knowledge Base, Online Support, Phone Support, Video Tutorials
Definitely allows us to provide more detailed management information but has not taken away a lot of the time consuming admin burden due the cost issues around all the additional modules. We found the initial training and implementation rushed and not overly user friendly. If this is your first HR Management system ensure you do your research very thoroughly.