CIPHR

CIPHR

HR SaaS Provider

4.2/5 (19 reviews)

CIPHR Overview

CIPHR, one of the UK's largest HR SaaS providers, has been meeting the HR needs of users for more than 30 years, serving organisations, small businesses, charities, and public sector bodies.

The range of HR tools provide users with the ability to manage employees from recruitment and on-boarding, to training and development. In addition, the software provides a range of tools for employee self-service. Employees can manage their own personal information, benefits and provide training feedback. Employers and HR staff can automate training and on-boarding processes, identify development opportunities and incentivize current staff, as well as to attract new talent and track applicants.

The reporting features of CIPHR give users detailed insight into payroll, attendance and finance. Integrated graphs and customizable reports help users analyze how key data interacts with one another and help spot patterns and trends.

Orgplus, an organisational charting solution, gives users charting tools, visual reports, self service analytics and modelling tools, which allow users to visualise and analyse organisational structure. It can be used to provide employees with access to public charts such as staff directories, absence information or organisation hierarchy.

Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

United Kingdom

Supported Languages

English

CIPHR Reviews

Overall rating
4.2/5
89% positive reviews
9
Excellent
8
Very good
1
Average
0
Poor
1
Terrible
Anne P.

Everything seems to be an Extra cost

Used Daily for 2+ years
Reviewed on 2018/11/01
Review Source: Capterra

Definitely allows us to provide more detailed management information but has not taken away a lot of the time consuming admin burden due the cost issues around all the additional modules. We found the initial training and implementation rushed and not overly user friendly. If this is your first HR Management system ensure you do your research very thoroughly.

Pros

From the sales talk everything looked perfect. It was only when it came to the post implementation stage that we realised what wasn't included or was an additional cost. This has limited our use of the system. Help desk are generally good and supportive although a little slow on responding with a final solution.

Cons

The costs as everything seems to be an additional module with an extra cost.
Not a great experience with 2 different account managers

Response from CIPHR

Thank you for taking the time to leave a review. We're sorry to hear that you have concerns about the costings for additional products and, having spoken to your Account Manager, we understand that you are currently in dialogue regarding this.
Due to internal promotions and role changes it is sometimes unavoidable that a new Account Manager is assigned to a customer.
We're committed to providing the best possible service to our customers, therefore please feel free to get in touch should you wish to discuss further.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

5.0/10
Claire C.

Simply, Easy to Use System

Reviewed on 2015/12/15
Review Source

As rapidly growing company we recognised that using Excel documents and paper was not sustainable. We went out a number of companies but shortlisted CIPHR due to the cultural fit that we felt as team was best suited to us.
We wanted to be able to give our staff and managers the freedom to be able to manage their work life as they needed to without having to run everything by HR - the self service function has enabled this and within the first day of our launch we had over 90 employees log in and make changes to their records.
All in all a brilliant system and is valued by those that use it!

Pros

Tech support are fantastic - all issues are resolved within 24 hours and the teams knowledge is incredible.

The on-boarding functionality that we have recently launched for all new joiners have proved to be incredibly valuable and really helping to start their journey with us once they have have been recruited.

System is super easy to use and if you are looking to have a system that when pulled out of the box can do everything you need it to but can be customised as and when you need then look no further.

Cons

Reporting can be complicated if you aren't an Excel whizz but the training that is offered can help minimise this.

Response from CIPHR

Thanks for your review Claire, it's great to hear your thoughts and that CIPHR's having such a positive impact within Zoopla!

The CIPHR team

Rating breakdown

Value for Money
Ease of Use
Customer Support

Nettie U.

User friendly HR system, strong customer service and support.

Reviewed on 2015/12/15
Review Source: SoftwareAdvice

Pros

User friendly system, adaptable and can grow/ develop with the business. Ideal for businesses that may not have the IT infrastructure in place and who would require Computers in Personnel to host the system.

Cons

I think it would always be the cost, even if it's competitively priced!

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Mike S.

CiPHR - 'Does what it says on the tin'

Reviewed on 2015/12/21
Review Source: SoftwareAdvice

Pros

It provides a great system for our needs. It does not have every bell and whistle that some systems suggest / sell off but it does everything it says it will time and time again.

Cons

Can take a little time to understand how the system drives data, if you are not a database person, but once you master this the rest is all easy from there. Has streamlined our processes and led to us achieving self service in no time at all.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Vicky D.

Software Advice

Reviewed on 2015/12/08
Review Source: SoftwareAdvice

Pros

Easy to use and understand. Functionality of the system and the help and advice you receive from the whole team

Cons

The creation of your own reports - it is not always easy to understand where to find the inforamtion you wish to extract from the system which can slow you down however the support line is only a phone call away and they are always very helpful.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend

9.0/10

CIPHR Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription
Value for money

Pricing is based on a per user per month model.

Contact CIPHR for detailed pricing information.

CIPHR Features

  • API
  • Activity Dashboard
  • Activity Tracking
  • Applicant Tracking
  • Automatic Notifications
  • Automatic Reminders
  • Customizable Branding
  • Customizable Reporting
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Self Service
  • Real Time Reporting
  • Recruiting Management
  • Reporting & Statistics
  • Self Service Portal
  • Time & Attendance Tracking

  • Data Import/Export
  • Third Party Integration

Additional information for CIPHR

Key features of CIPHR

  • Allowance & payments facility
  • Approved G cloud supplier
  • Attendance records
  • Auto filter candidates
  • Auto-enrolment
  • Blind shortlisting
  • Electronic P6 & P9 documents
  • Electronic P60s
  • Expense management
  • GDPR dashboard
  • ISO 27001 accredited
  • Mobile app
  • Online payslips
  • Organizational charting & analysis
  • Performance reviews
  • Reference management
  • Share to jobs board
  • Skills gap analysis
  • Talent pool creation
  • Vacancy publishing
  • Web recruitment & talent acquisition

Benefits

  • Allow employees to help themselves by uploading and updating their own information, such as change of address; gaining access to personal information, such as holiday left over; as well as having access to company information, such as handbooks, newsletters and company news.
  • Employees can upload documents such as photographs, medical certificates, CVs and expense claims.
  • Users can track and record all employee-related data from personal information, to payments and overtime, training and qualifications, time-off and holiday.
  • The Process Assistant help to design workflows for training new hires, users can also get a quick overview of their workforce's skills and qualifications to identify training needs.
  • Automate training processes such as joining instructions, online booking, providing feedback and updating qualifications.
  • Employee`s can see an overview of their benefits and have self-service access to their benefits list. They can see their total remuneration and get a consolidated statement of the monetary value of their benefits package.
  • Use the Orgplus integration, an organisational charting solution to improve workforce visibility, includes ‘what-if’ scenarios and employee access to public charts.
  • ExpenseOnDemand (EOD) can be used for expense administration and processing. It includes all payment types, such as cash, credit cards or corporate fuel cards, and can be converted into multiple currencies. Mobile Taskman for Time & Expenses on the Go is compatible with all devices featuring Windows Mobile™ software for Pocket PCs.

  • CIPHR FAQs

    Below are some frequently asked questions for CIPHR.

    Q. What type of pricing plans does CIPHR offer?

    CIPHR offers the following pricing plans:

    Pricing model: Subscription

    Free Trial: Not Available

    Pricing is based on a per user per month model.

    Contact CIPHR for detailed pricing information.

    Q. What are the main features of CIPHR?

    CIPHR offers the following features:

    • Allowance & payments facility
    • Approved G cloud supplier
    • Attendance records
    • Auto filter candidates
    • Auto-enrolment
    • Blind shortlisting
    • Electronic P6 & P9 documents
    • Electronic P60s
    • Expense management
    • GDPR dashboard
    • ISO 27001 accredited
    • Mobile app
    • Online payslips
    • Organizational charting & analysis
    • Performance reviews
    • Reference management
    • Share to jobs board
    • Skills gap analysis
    • Talent pool creation
    • Vacancy publishing
    • Web recruitment & talent acquisition

    Q. Who are the typical users of CIPHR?

    CIPHR has the following typical customers:

    Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

    Q. What languages does CIPHR support?

    CIPHR supports the following languages:

    English

    Q. What type of pricing plans does CIPHR offer?

    CIPHR has the following pricing plans:

    Subscription

    Q. Does CIPHR support mobile devices?

    We do not have any information about what devices CIPHR supports

    Q. What other apps does CIPHR integrate with?

    We do not have any information about what integrations CIPHR has

    Q. What level of support does CIPHR offer?

    CIPHR offers the following support options:

    Knowledge Base, Online Support, Phone Support, Video Tutorials