CIPHR

Leading UK provider of online HR, payroll & learning systems

About CIPHR

CIPHR is a specialist provider of SaaS HR, payroll, recruitment and learning software through our HCM platform, CIPHR Connect.

CIPHR Connect is designed to provide a frictionless people experience across an organisation’s entire employee lifecycle. CIPHR Connect also enables seamless integration not only with CIPHR’s own solutions (CIPHR HR, CIPHR Payroll, CIPHR iRecruit, and CIPHR LMS), but also to an ecosystem of specialist, third-party tools using our modern API technology. So whether you’re looking for a single provider for all your HR-related software, or to take a best-of-breed approach to integrated systems, CIPHR is here to help.

CIPHR’s cloud-based solutions help busy HR teams to streamline their processes, secure employees’ sensitive personal data, and spend more time working strategically. Linking the CIPHR Connect HCM platform with multiple other business applications results in greater data security and accuracy, an enhanced employee experience, and significant time efficiencies.

More than 600 organisations use CIPHR solutions globally across the public, private and non-profit sectors, including the ZPG, the Information Commissioner’s Office, the Natural History Museum, Roadchef, and the Met Office.

Key benefits of CIPHR

  • Allow employees to help themselves by uploading and updating their own information, such as change of address; gaining access to personal information, such as holiday left over; as well as having access to company information, such as handbooks, newsletters and company news.
  • Employees can upload documents such as photographs, medical certificates, CVs and expense claims.
  • Users can track and record all employee-related data from personal information, to payments and overtime, training and qualifications, time-off and holiday.
  • The Process Assistant help to design workflows for training new hires, users can also get a quick overview of their workforce's skills and qualifications to identify training needs.
  • Automate training processes such as joining instructions, online booking, providing feedback and updating qualifications.
  • Employee`s can see an overview of their benefits and have self-service access to their benefits list. They can see their total remuneration and get a consolidated statement of the monetary value of their benefits package.
  • Use the Orgplus integration, an organisational charting solution to improve workforce visibility, includes ‘what-if’ scenarios and employee access to public charts.
  • ExpenseOnDemand (EOD) can be used for expense administration and processing. It includes all payment types, such as cash, credit cards or corporate fuel cards, and can be converted into multiple currencies. Mobile Taskman for Time & Expenses on the Go is compatible with all devices featuring Windows Mobile™ software for Pocket PCs.

  • Devices

    Business size

    S M L

    Markets

    United Kingdom

    Supported Languages

    English

    Features

    Total features of CIPHR: 90

    • 360 Degree Feedback
    • API
    • Access Controls/Permissions
    • Active Directory Integration
    • Activity Dashboard
    • Activity Tracking
    • Alerts/Notifications
    • Applicant Tracking
    • Applications Management
    • Approval Process Control
    • Asynchronous Learning
    • Attendance Tracking
    • Audit Trail
    • Automatic Backup
    • Benefits Management
    • Blended Learning
    • Built-in Course Authoring
    • Career Development
    • Certification & Licensing
    • Communication Management
    • Compensation Management
    • Competency Management
    • Compliance Management
    • Compliance Tracking
    • Configurable Workflow
    • Corporate/Business
    • Course Management
    • Course Tracking
    • Customizable Branding
    • Customizable Forms
    • Customizable Reports
    • Data Visualization
    • Document Management
    • Document Storage
    • Drag & Drop
    • Employee Database
    • Employee Management
    • Employee Onboarding
    • Employee Portal
    • Employee Profiles
    • Enrollments/Onboarding
    • Expense Claims
    • Gamification
    • Gradebook
    • HR Management
    • Jobs Board
    • Learner Portal
    • Learning & Development
    • Learning Paths/Tracks
    • Leave Tracking
    • Mail Merge
    • Mobile Learning
    • Multi-Currency
    • Onboarding
    • Organizational Charting
    • Payroll Management
    • Performance Appraisal
    • Performance Management
    • Policy Management
    • Progress Tracking
    • Real Time Data
    • Real Time Notifications
    • Real Time Reporting
    • Records Management
    • Recruitment Management
    • Reminders
    • Reporting & Statistics
    • Reporting/Analytics
    • SCORM Compliance
    • Salary History
    • Search/Filter
    • Self Service Portal
    • Sick Leave Tracking
    • Skills Tracking
    • Social Learning
    • Succession Planning
    • Synchronous Learning
    • Talent Acquisition
    • Talent Management
    • Tests/Assessments
    • Time & Attendance
    • Time Off Management
    • Time Off Requests
    • Timesheet Management
    • Training Management
    • Training Record Management
    • Vacation/Leave Tracking
    • Video Conferencing
    • Visual Analytics
    • eLearning Companies

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    Reviews

    Overall rating

    4,2 /5
    (19)
    Value for Money
    4,1/5
    Features
    4/5
    Ease of Use
    4,4/5
    Customer Support
    4,6/5

    Already have CIPHR?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 19
    Claire C.
    Overall rating
    • Industry: Market Research
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support

    Simply, Easy to Use System

    Reviewed on 2015/12/15

    As rapidly growing company we recognised that using Excel documents and paper was not sustainable....

    As rapidly growing company we recognised that using Excel documents and paper was not sustainable. We went out a number of companies but shortlisted CIPHR due to the cultural fit that we felt as team was best suited to us.
    We wanted to be able to give our staff and managers the freedom to be able to manage their work life as they needed to without having to run everything by HR - the self service function has enabled this and within the first day of our launch we had over 90 employees log in and make changes to their records.
    All in all a brilliant system and is valued by those that use it!

    Pros

    Tech support are fantastic - all issues are resolved within 24 hours and the teams knowledge is incredible.

    The on-boarding functionality that we have recently launched for all new joiners have proved to be incredibly valuable and really helping to start their journey with us once they have have been recruited.

    System is super easy to use and if you are looking to have a system that when pulled out of the box can do everything you need it to but can be customised as and when you need then look no further.

    Cons

    Reporting can be complicated if you aren't an Excel whizz but the training that is offered can help minimise this.

    Response from CIPHR

    Thanks for your review Claire, it's great to hear your thoughts and that CIPHR's having such a positive impact within Zoopla!

    The CIPHR team

    Anne P.
    Overall rating
    • Industry: Hospitality
    • Company size: 51-200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 5.0 /10

    Everything seems to be an Extra cost

    Reviewed on 2018/11/01

    Definitely allows us to provide more detailed management information but has not taken away a lot...

    Definitely allows us to provide more detailed management information but has not taken away a lot of the time consuming admin burden due the cost issues around all the additional modules. We found the initial training and implementation rushed and not overly user friendly. If this is your first HR Management system ensure you do your research very thoroughly.

    Pros

    From the sales talk everything looked perfect. It was only when it came to the post implementation stage that we realised what wasn't included or was an additional cost. This has limited our use of the system. Help desk are generally good and supportive although a little slow on responding with a final solution.

    Cons

    The costs as everything seems to be an additional module with an extra cost.
    Not a great experience with 2 different account managers

    Response from CIPHR

    Thank you for taking the time to leave a review. We're sorry to hear that you have concerns about the costings for additional products and, having spoken to your Account Manager, we understand that you are currently in dialogue regarding this.
    Due to internal promotions and role changes it is sometimes unavoidable that a new Account Manager is assigned to a customer.
    We're committed to providing the best possible service to our customers, therefore please feel free to get in touch should you wish to discuss further.

    Nick S.
    Overall rating
    • Industry: Primary/Secondary Education
    • Company size: 201-500 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 5.0 /10

    Nice end user interface, but VERY slow HR management interface

    Reviewed on 2018/05/09

    Nice. But expensive and slow.

    Nice. But expensive and slow.

    Pros

    End users lover it. Browser based, cloud based. Access on or off site. Access on mobile devices. Very easy to use.

    Cons

    Slow. HR have to access via a remote desktop connection to a CIPHR data centre machine which runs very slowly. You have to wait for screens to refresh. Think modem days! :)

    Nettie U.
    Overall rating
    • Industry: Insurance
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    User friendly HR system, strong customer service and support.

    Reviewed on 2015/12/15

    Pros

    User friendly system, adaptable and can grow/ develop with the business. Ideal for businesses that may not have the IT infrastructure in place and who would require Computers in Personnel to host the system.

    Cons

    I think it would always be the cost, even if it's competitively priced!

    Mike S.
    Overall rating
    • Industry: Philanthropy
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    CiPHR - 'Does what it says on the tin'

    Reviewed on 2015/12/21

    Pros

    It provides a great system for our needs. It does not have every bell and whistle that some systems suggest / sell off but it does everything it says it will time and time again.

    Cons

    Can take a little time to understand how the system drives data, if you are not a database person, but once you master this the rest is all easy from there. Has streamlined our processes and led to us achieving self service in no time at all.

    Showing 5 reviews of 19 Read all reviews

    CIPHR FAQs

    Below are some frequently asked questions for CIPHR.

    CIPHR offers the following pricing plans:

    • Starting from:
    • Free Trial: Not Available

    Pricing is based on a per user per month model. Contact CIPHR for detailed pricing information.

    We do not have any information about CIPHR features

    CIPHR has the following typical customers:

    2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

    CIPHR supports the following languages:

    English

    CIPHR supports the following devices:

    We do not have any information about what integrations CIPHR has

    CIPHR offers the following support options:

    Email/Help Desk, Knowledge Base, Phone Support, Chat

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