Bugsnag

Bugsnag

Detect and diagnose crashes in your applications

4.9/5 (8 reviews)

Bugsnag Overview

Prioritize errors that need your attention

- See exactly when each crash happened and how many users were affected. Filter out the noise so you can get to the errors that need your attention faster.

Effectively diagnose your errors

- At-a-glance summary shows exactly where and when the error happened, and how many users were affected. Automatically collected diagnostics are intuitively displayed, as well as any custom diagnostics you attach to an error report.

Email & chat notifications

- As well as sending error alerts to your email inbox, Bugsnag can also post alerts to your team's chat room. Alerts are automatically de-duped, so your inbox doesn't get overloaded.

Issue tracker integration

- Bugsnag can automatically create tickets in your issue tracking system when a new error is detected. Or you can use Bugsnag to triage your errors, manually raising issues during review.

Pricing

Starting from
US$29,00/month
Pricing options
Free Trial
Value for money

Devices

Business size

S
M
L

Markets

Australia, Canada, Europe, United States

Supported Languages

English

Bugsnag Reviews

Overall rating
4.9/5
100% positive reviews
7
Excellent
1
Very good
0
Average
0
Poor
0
Terrible
Damian N.

Forget about log grepping when you have Bugsnag

Used Weekly for 2+ years
Reviewed on 2019/06/10
Review Source: Capterra

Pros

Sentry-like approach is the best approach of catching errors in applications deployed in production. It logs all uncaught exceptions - including stacktraces, and the context - e.g. user affected, request parameters, and anything of relevance. It aggregates all errors and provides stats on them. This allows us to know how often a particular problem occurs, and are able to identify and fix problems before a customer contacts our support. And if a problem is reported to us by a customer, we can easily filter errors by user, and see everything they had problems with. No more log grepping - which takes much more time, and provides less information. For some customers, we didn't aggregate app logs at all because Sentry was everything that we needed.

Cons

Sentry.io is more affordable than Bugsnag. All Sentry plans include features that are restricted to higher plans in Bugsnag.

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend

9.0/10

Keep track your apps bugs!

Used Daily for 1+ year
Reviewed on 2018/10/03
Review Source: Capterra

Overall Bugsnag is SUPER useful!

Pros

I've integrated Bugsnag in ALL of my projects. It's super easy to use and the setup is very minimal. If you're an app developer you should definitely be keeping track of your bugs! We've integrated Bugsnag with Slack and PagerDuty so we always know when a bug comes in. We've also used it to debug issues in production by logging certain data into Bugsnag. You could also record bugs for different app stages (local, staging, production).

Cons

The stacktrace doesn't always give you the full trace, so it can be difficult to find exactly where the bug is coming from.

Rating breakdown

Ease of Use

Likelihood to recommend

10.0/10

Having all errors from all projects visible in one place makes troubleshooting problems a breeze.

Used Weekly for 2+ years
Reviewed on 2018/06/25
Review Source: Capterra

I don't even have to log into a server to know exactly where an issue is. It saves me so much time and hair pulling. I remember clearly when we first started using it, and it was like a weight had been lifted! Can't say enough good things about Bugsnag.

Pros

With Node.js being asynchronous, it can be tricky at times to track down a specific bug. Integrating Bugsnag has saved me so much time hunting down problems. I can quickly see where a problem is, what it is, and how many people it's affecting. Notifications also make it easy to catch issues before the users do. I can even quickly tell whether the issue is on a production or development server.

Cons

The layout is great, but it took a little getting used to. There are a lot of good features in there, so there's a bit to learn, but definitely worth it.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Ben M.

Amazingly affordable bug tracking solution

Used Daily for 1+ year
Reviewed on 2018/04/23
Review Source

Pros

The price is awesome (based on the number of team members, not the number of projects). It offers libraries and integrations with everything we've needed. Beautiful interface with simple tracking of each bug. Able to combine repeated instances of a bug into one automatically.

Cons

It's hard to find anything to complain about regarding Bugsnag. It's hard to remember to always set up the integration of new websites we launch, making it easy to miss issues on a site. But there's not much that Bugsnag can do about that, that's a human issue!

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend

10.0/10
Brandon Z.

Easy Javascript Error Tracking

Used Monthly for 6-12 months
Reviewed on 2018/07/31
Review Source: Capterra

There are times when you need to be aware of client side errors your visitor's are running into. BugSnag is a perfect way to get started. BugSnag gives me the insight I need in order to troubleshoot code.

Pros

BugSnag offers a generous free plan, it's easy to get started, and the dashboard is beautifully designed.

There are a number of Javascript error tracking services, but BugSnag is my favorite.

Cons

When trying to setup a custom error, I read the documentation and eventually got setup with what I wanted, but it was more difficult than I expected.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

Bugsnag Pricing

Starting from
US$29,00/month
Pricing options
Free Trial
Value for money

Startup
$29/ month
5 Users
5 Projects
3 months historical data

Growth
$99/ month
15 Users
Infinite Projects
6 months historical data

Professional
$249/ month
30 Users
Infinite Projects
6 months historical data

Bugsnag Features

  • Monitoring

  • API
  • Access Control
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Application Integration
  • Auditing
  • Automatic Notifications
  • Collaboration Tools
  • Data Import/Export
  • Drag & Drop Interface
  • Projections
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Reporting & Statistics
  • SSL Security
  • Third Party Integration
  • Workflow Management

Additional information for Bugsnag

Key features of Bugsnag

  • 256-bit end-to-to SSL security
  • Add custom user
  • Automatically resolve errors
  • Customizable error grouping
  • Deep data filtering
  • Detailed error breakdown
  • Error counting and impact
  • Filter and sort errors
  • Full stacktraces for every error
  • Inline trend charts
  • Interactive history charts
  • JavaScript error monitoring.
  • Mobile error reports
  • Monitoring for Rails, PHP, Node.js, Java
  • Monitoring for iOS, Android, and Unity.
  • Notifications via email & SMS
  • Optional automatic ticket creation
  • Real-time live view
  • Team chat notifications
  • Triage errors in Bugsnag

Benefits

    Web app monitoring for Rails, PHP, Node.js, Java, and every other leading platform.

    Filter errors by resolved status, release stage, and time.

    Sort errors by occurrence count, impacted user count, and time.

    Full breakdown of app versions, deploys, and environments for each error.

    Find errors affecting a particular user.

    Search for errors by exception class, message or location.

    Automatic symbolication of crash reports on iOS.

    Market-leading error grouping automatically de-duplicates your errors.

Bugsnag FAQs

Below are some frequently asked questions for Bugsnag.

Q. What type of pricing plans does Bugsnag offer?

Bugsnag offers the following pricing plans:

Starting from: US$29,00/month

Free Trial: Available

Startup
$29/ month
5 Users
5 Projects
3 months historical data

Growth
$99/ month
15 Users
Infinite Projects
6 months historical data

Professional
$249/ month
30 Users
Infinite Projects
6 months historical data

Q. What are the main features of Bugsnag?

Bugsnag offers the following features:

  • 256-bit end-to-to SSL security
  • Add custom user
  • Automatically resolve errors
  • Customizable error grouping
  • Deep data filtering
  • Detailed error breakdown
  • Error counting and impact
  • Filter and sort errors
  • Full stacktraces for every error
  • Inline trend charts
  • Interactive history charts
  • JavaScript error monitoring.
  • Mobile error reports
  • Monitoring for Rails, PHP, Node.js, Java
  • Monitoring for iOS, Android, and Unity.
  • Notifications via email & SMS
  • Optional automatic ticket creation
  • Real-time live view
  • Team chat notifications
  • Triage errors in Bugsnag

Q. Who are the typical users of Bugsnag?

Bugsnag has the following typical customers:

Large Enterprises, Mid Size Business, Small Business

Q. What languages does Bugsnag support?

Bugsnag supports the following languages:

English

Q. What type of pricing plans does Bugsnag offer?

We do not have any information about what Bugsnag pricing plans

Q. Does Bugsnag support mobile devices?

We do not have any information about what devices Bugsnag supports

Q. What other apps does Bugsnag integrate with?

Bugsnag integrates with the following applications:

Amazon EC2, Axosoft, Bitium, CA Flowdock, Clubhouse, FullStory, HipChat, MeisterTask, Rippling, Slack

Q. What level of support does Bugsnag offer?

Bugsnag offers the following support options:

Knowledge Base, Online Support