Bugsnag

Detect and diagnose crashes in your applications

4,8 /5 (12 reviews) Write a Review!

Bugsnag Overview

What is Bugsnag?

Prioritize errors that need your attention

- See exactly when each crash happened and how many users were affected. Filter out the noise so you can get to the errors that need your attention faster.

Effectively diagnose your errors

- At-a-glance summary shows exactly where and when the error happened, and how many users were affected. Automatically collected diagnostics are intuitively displayed, as well as any custom diagnostics you attach to an error report.

Email & chat notifications

- As well as sending error alerts to your email inbox, Bugsnag can also post alerts to your team's chat room. Alerts are automatically de-duped, so your inbox doesn't get overloaded.

Issue tracker integration

- Bugsnag can automatically create tickets in your issue tracking system when a new error is detected. Or you can use Bugsnag to triage your errors, manually raising issues during review.

Bugsnag Overview

Pricing

Starting from
US$29,00/month

Pricing options

Free Trial
Value for money

Startup
$29/ month
5 Users
5 Projects
3 months historical data

Growth
$99/ month
15 Users
Infinite Projects
6 months historical data

Professional
$249/ month
30 Users
Infinite Projects
6 months historical data


Bugsnag Features

Devices
Business size
S M L
Markets
United States, Canada, Australia
Supported Languages
English

Media

Bugsnag screenshot: Bugsnag screenshot: Bugsnag screenshot: Bugsnag screenshot: Bugsnag screenshot:

Bugsnag Reviews

Bugsnag Reviews

Overall rating
4,8
/
5
Excellent
10

Very good
2

Average
0

Poor
0

Terrible
0

Value for Money
4,3
Features
4,5
Ease of Use
4,7
Customer Support
4,2
100% recommended this app
Damian N.

Forget about log grepping when you have Bugsnag


Verified Reviewer

Life saviour product for developers to detect and report crashes


David O.

Great software for convention over configuration


Verified Reviewer

great app for error tracking and logging

Overall excellent app for bugs/event tracking with various integrations and super simple to integrate , works like a charm.


Verified Reviewer

Keep track your apps bugs!

Overall Bugsnag is SUPER useful!


Damian N.
Industry: Information Technology & Services
Company size: 2-10 Employees

Forget about log grepping when you have Bugsnag

Used Weekly for 2+ years
Reviewed on 2019/06/10
Review Source: Capterra

Pros

Sentry-like approach is the best approach of catching errors in applications deployed in production. It logs all uncaught exceptions - including stacktraces, and the context - e.g. user affected, request parameters, and anything of relevance. It aggregates all errors and provides stats on them. This allows us to know how often a particular problem occurs, and are able to identify and fix problems before a customer contacts our support. And if a problem is reported to us by a customer, we can easily filter errors by user, and see everything they had problems with. No more log grepping - which takes much more time, and provides less information. For some customers, we didn't aggregate app logs at all because Sentry was everything that we needed.

Cons

Sentry.io is more affordable than Bugsnag. All Sentry plans include features that are restricted to higher plans in Bugsnag.

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend: 9.0/10

Verified Reviewer
Industry: Real Estate
Company size: 11-50 Employees

Life saviour product for developers to detect and report crashes

Used Daily for 2+ years
Reviewed on 2019/08/09
Review Source: Capterra

Pros

It's an amazingly powerful tool which we use in our firm for error reporting, monitoring, and resolving by checking the stack trace it provides line by line.
Best part I like about Bugsnag is its ability to share the stack trace for the error which helps me figure out the problem better.
I could integrate it easily into the internal chat tool we use in our firm, which helps me to keep notified about new error every time.
The application UI is pretty simple to use and get started with, along with the filters which are really helpful.

Cons

Nothing which I can say so far. I love the whole concept of it :)

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

David O.
Industry: Financial Services
Company size: 11-50 Employees

Great software for convention over configuration

Used Daily for 1+ year
Reviewed on 2020/09/07
Review Source: Capterra

Pros

The interface is modern, it is not too cluttered. Support Golang. The customer support was friendly, but not very helpful to support to make the needed setup that we needed.

Cons

The product works great as long as you don't need to get yourself into some configuration, like error grouping, then the system. Configurations are a bit unorganized, it would be better to have everything in a single place.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 5.0/10

Verified Reviewer
Industry: Internet
Company size: 11-50 Employees

great app for error tracking and logging

Used Daily for 2+ years
Reviewed on 2019/12/05
Review Source: Capterra

Overall excellent app for bugs/event tracking with various integrations and super simple to integrate , works like a charm.

Pros

- real time error capturing along with entire request, headers and platform details is probably best feature of app.
- works with almost all the language and frameworks.
- various integrations like slack , email is very useful

Cons

- I have faced little difficulty using it with golang, as it does not append request body
- only limited no users for the free accounts.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Verified Reviewer
Industry: Information Technology & Services
Company size: 201-500 Employees

Keep track your apps bugs!

Used Daily for 1+ year
Reviewed on 2018/10/03
Review Source: Capterra

Overall Bugsnag is SUPER useful!

Pros

I've integrated Bugsnag in ALL of my projects. It's super easy to use and the setup is very minimal. If you're an app developer you should definitely be keeping track of your bugs! We've integrated Bugsnag with Slack and PagerDuty so we always know when a bug comes in. We've also used it to debug issues in production by logging certain data into Bugsnag. You could also record bugs for different app stages (local, staging, production).

Cons

The stacktrace doesn't always give you the full trace, so it can be difficult to find exactly where the bug is coming from.

Rating breakdown

Ease of Use

Likelihood to recommend: 10.0/10

User recommendation
9/10
Based on 12 user ratings
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Bugsnag Pricing

Bugsnag Pricing

Starting from
US$29,00/month
Free Trial
Value for money

Startup
$29/ month
5 Users
5 Projects
3 months historical data

Growth
$99/ month
15 Users
Infinite Projects
6 months historical data

Professional
$249/ month
30 Users
Infinite Projects
6 months historical data

Startup
$29/ month
5 Users
5 Projects
3 months historical data

Growth
$99/ month
15 Users
Infinite Projects
6 months historical data

Professional
$249/ month
30 Users
Infinite Projects
6 months historical data

Value for Money
4,3/5
Based on 12 user ratings
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Bugsnag Features

Bugsnag Features

API
Access Control
Activity Dashboard
Activity Tracking
Alerts / Escalation
Auditing
Automatic Notifications
Collaboration Tools
Compliance Management
Data Import/Export
Data Visualization
Drag & Drop Interface
Monitoring
Real Time Data
Real Time Monitoring
Reporting & Statistics
Search Functionality
Third Party Integration
User Management
Workflow Management
Features
4,5/5
Based on 12 user ratings
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Categories

Additional information for Bugsnag

Additional information for Bugsnag

Key features of Bugsnag

  • 256-bit end-to-to SSL security
  • Add custom user
  • Automatically resolve errors
  • Customizable error grouping
  • Deep data filtering
  • Detailed error breakdown
  • Error counting and impact
  • Filter and sort errors
  • Full stacktraces for every error
  • Inline trend charts
  • Interactive history charts
  • JavaScript error monitoring.
  • Mobile error reports
  • Monitoring for Rails, PHP, Node.js, Java
  • Monitoring for iOS, Android, and Unity.
  • Notifications via email & SMS
  • Optional automatic ticket creation
  • Real-time live view
  • Team chat notifications
  • Triage errors in Bugsnag

Benefits

    Web app monitoring for Rails, PHP, Node.js, Java, and every other leading platform.

    Filter errors by resolved status, release stage, and time.

    Sort errors by occurrence count, impacted user count, and time.

    Full breakdown of app versions, deploys, and environments for each error.

    Find errors affecting a particular user.

    Search for errors by exception class, message or location.

    Automatic symbolication of crash reports on iOS.

    Market-leading error grouping automatically de-duplicates your errors.

Bugsnag FAQs

Bugsnag FAQs

Below are some frequently asked questions for Bugsnag.

Q. What type of pricing plans does Bugsnag offer?

Bugsnag offers the following pricing plans:

Starting from: US$29,00/month

Free Trial: Available

Startup $29/ month 5 Users 5 Projects 3 months historical data Growth $99/ month 15 Users Infinite Projects 6 months historical data Professional $249/ month 30 Users Infinite Projects 6 months historical data

Q. What are the main features of Bugsnag?

Bugsnag offers the following features:

  • 256-bit end-to-to SSL security
  • Add custom user
  • Automatically resolve errors
  • Customizable error grouping
  • Deep data filtering
  • Detailed error breakdown
  • Error counting and impact
  • Filter and sort errors
  • Full stacktraces for every error
  • Inline trend charts
  • Interactive history charts
  • JavaScript error monitoring.
  • Mobile error reports
  • Monitoring for Rails, PHP, Node.js, Java
  • Monitoring for iOS, Android, and Unity.
  • Notifications via email & SMS
  • Optional automatic ticket creation
  • Real-time live view
  • Team chat notifications
  • Triage errors in Bugsnag

Q. Who are the typical users of Bugsnag?

Bugsnag has the following typical customers:

Small Business, Large Enterprises, Mid Size Business

Q. What languages does Bugsnag support?

Bugsnag supports the following languages:

English

Q. What type of pricing plans does Bugsnag offer?

We do not have any information about what Bugsnag pricing plans

Q. Does Bugsnag support mobile devices?

We do not have any information about what devices Bugsnag supports

Q. What other apps does Bugsnag integrate with?

Bugsnag integrates with the following applications:

Axosoft, Bitium, CA Flowdock, Clubhouse, FullStory, Harness Continuous Delivery, LogRocket, MeisterTask, Rippling, Slack

Q. What level of support does Bugsnag offer?

Bugsnag offers the following support options:

Knowledge Base, Online Support