IBM Security MaaS360

IBM Security MaaS360

4.2 (26)
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Unified endpoint management (UEM)

About IBM Security MaaS360

Mobile Device Management (MDM)

MDM in Minutes: Deploy, Secure and Support Smartphones & Tablets
Every organization needs to see and control the mobile devices entering their enterprise, whether they are provided by the company or part of a Bring Your Own Device (BYOD) program. MaaS360 mobile device management (MDM) is the fastest, most comprehensive way to make that happen.

MaaS360 simplifies MDM with rapid deployment, and comprehensive visibility and control that spans across mobile devices, applications, and documents. MaaS360 supports all devices including the iPhone, iPad, Android, Windows Phone, BlackBerry, and Kindle Fire.


Key benefits of IBM Security MaaS360

- Rapidly Enroll Mobile Devices

Select MDM services and configure device enrollment settings
Send enrollment requests over the air using SMS, email, or a custom URL
Authenticate against Active Directory/LDAP, one-time passcode, or SAML

- Integrate Mobile Devices with Enterprise Systems

Discover devices accessing enterprise systems
Integrate with Microsoft Exchange, Lotus Notes, and Microsoft Office 365
Leverage existing Active Directory/LDAP and Certificate Authorities

- Centrally Manage Mobile Devices

Configure email, calendar, contacts, Wi-Fi and VPN profiles over-the-air (OTA)
Approve or quarantine new mobile devices on the network
Distribute and manage public and corporate applications

- Proactively Secure Mobile Devices

Specify passcode policies
Enforce encryption settings
Detect and restrict jailbroken and rooted devices

- Streamline Mobile Device Management Support

Use device views to diagnose and resolve issues
Locate lost or stolen devices
Reset forgotten passcodes

- Monitor and Report on Mobile Devices

Detailed hardware and software inventory reports
Privacy settings block collection of personally identifiable information
Mobile expense management for real-time data usage monitoring and alerting


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IBM Security MaaS360

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Starting Price

US$4.00
month
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month

Pricing Options

Free version
Free trial
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Features

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Integrations

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Ease of Use

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Reviews

Overall rating

4.2 /5
(26)
Value for Money
4/5
Features
4.3/5
Ease of Use
3.8/5
Customer Support
3.8/5

Already have IBM Security MaaS360?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 26
Rowena Joy
Rowena Joy
Overall rating
  • Industry: Information Technology & Services
  • Company size: 5,001–10,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

IBM MaaS360 with Watson is user friendly

Reviewed on 2023/04/10

I am an IT Support for some of the Banks in the US and that's what they use in accessing work...

I am an IT Support for some of the Banks in the US and that's what they use in accessing work emails and applications. IBM Security MaaS360 with Watson makes our life much easier, we can access emails and applications using a mobile device. It saves time and lets us access it anytime and anywhere.

Pros

It is very easy to navigate as an admin. The ability to manage all devices of our clients or users in one place is the best feature that IBM Security MaaS360 offers. The registration process for devices is very easy to follow.

Cons

What I dislike about IBM Security is it's taking too long to delete a user from the user admin side, this is something that I am not sure of and may also have to do with how it is setup from our side.

Chad
Chad
Overall rating
  • Industry: Government Administration
  • Company size: 501–1,000 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Ok Product, Needs Some Work

Reviewed on 2019/09/13

The set up and administration of the product was pretty easy. The user experience was been...

The set up and administration of the product was pretty easy. The user experience was been inconsistent. The service is been average.

Pros

Easy to remove content from company-owned devices. The selective wipe feature allows you to still be in control of your organizational data and let the end user comply with a BOYD policy.

Cons

Sync issues have prolonged the trial. We had to make several configuration changes just so users can receive notifications of emails in a timely manner.

Alternatives Considered

Citrix Endpoint Management and Workspace ONE

Reasons for Switching to IBM Security MaaS360

The liked the functionality and price point, but we are still evaluating the product.
Amber
Overall rating
  • Industry: Facilities Services
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

MaaS360 Device Management Software, Enlist a Professional!

Reviewed on 2019/02/13

While many calls and emails to technical support were needed to get us off the ground, the support...

While many calls and emails to technical support were needed to get us off the ground, the support we did receive was overall very helpful and patient, explaining everything in step by step detail. Any issues we had were immediately addressed with either a short email or a scheduled conference call. The price per device has been very affordable for our company. This product is highly technical and has been difficult to implement without tech support. There are too many highly specific options that are not often used that overshadow the benefits for me.

Pros

This software is all inclusive; you can use it to manage almost any kind of electronic device used by your employees or the public. Once at the user level, the software creates a simple graphic design with precision control. At an Admin level you are almost guaranteed total control of end use and an ability to pinpoint issues at a micro level. Perfect for sending out-of-the-box, ready to use devices to your team.

Cons

MaaS360 is extremely technical in it's setup and admin usage. The "Engineering Calls" set up with MaaS360 technical advisers are absolutely imperative. Without a software background, initial setup for your company profile would be near impossible in my opinion. At times the amount of control you can enact overshadows the benefits of the basics you wish to achieve. I've used this software for company employees as the end user, and the set up of cell phones can be very tedious and time intensive if they are "off site". Over the phone set up with individuals requires more than I was initially led to believe.

Angelika
Overall rating
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Monitoring your inventory

Reviewed on 2019/03/25

Pros

The best part of IBM Maas360 is that I can monitor all our company cellphones and tablets in one place. This software allows me to personalize all our company iPhones and Tablets for each departments in ways that I would never be able to do without. For example I can make sure all our technicians are not allowed to us social media during working hours by disabling social media applications directly from my computer. I can also disable internet access and almost any application I want on their phones to improve productivity and safety while driving. Also another great part of this is that I can setup all company phones and tablet with a personalized company Apple ID which eliminated people from steeling company data when departing from the company because they will not be able to login on personal phone with the same ID. Lastly if I want our users to have a new application on their phone I can simply downloaded through the Maas360 portal and send it to all my devices at once without having to download individually on each device.

Cons

There is nothing that I do not like about the software. The portal is very user friendly and great customer service if needing additional help.

Chris
Chris
Overall rating
  • Industry: Machinery
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Not a Good fit for smaller Companies

Reviewed on 2019/03/11

Their support staff is subpar to say it best. They take days to respond and the few I spoke to...

Their support staff is subpar to say it best. They take days to respond and the few I spoke to spoke to me as if I haven't been using their software for about 4 years.

For the amount of money you spend (Double Other software) its not worth the headache.

Pros

The software comes with a bunch of features that allow you to lock down all aspects of the device whether it be Android or iOS. It does support PCs as well but I have never utilized it for PCs.

Cons

One thing that I was very disappointed and ultimately made me consider other similar products was the GPS tracking. There was a huge delay (like 4-5 hours) and when I contacted their support they stated that it was normal. Needless to say we had an employee get their company vehicle broken into over the weekend and when I went to look at the tablet it showed it at a customer location from the day before. We made calls to the customer and no tablet was ever found. The theft also swiped his company phone and tools.

Showing 5 reviews of 26 Read all reviews

IBM Security MaaS360 FAQs

Below are some frequently asked questions for IBM Security MaaS360.

IBM Security MaaS360 offers the following pricing plans:

  • Starting from: US$4.00/month
  • Pricing model: Subscription
  • Free Trial: Available

A 30-day trial of IBM MaaS360 is available, after which pricing is as follows: Essentials: $4.00 USD per device per month $8.00 USD per user per month Deluxe: $5.00 USD per device per month $10.00 USD per user per month Premier: $6.25 USD per device per month $12.50 USD per user per month Enterprise: $9.00 USD per device per month $18.00 USD per user per month

IBM Security MaaS360 has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

IBM Security MaaS360 supports the following languages:

Chinese, Czech, Dutch, English, French, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish

IBM Security MaaS360 supports the following devices:

We do not have any information about what integrations IBM Security MaaS360 has

IBM Security MaaS360 offers the following support options:

FAQs/Forum, Knowledge Base

Related categories

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