IBM MaaS360

Unified endpoint management (UEM)

4,1 /5 (20 reviews) Write a Review!

IBM MaaS360 Overview

What is IBM MaaS360?

Mobile Device Management (MDM)

MDM in Minutes: Deploy, Secure and Support Smartphones & Tablets
Every organization needs to see and control the mobile devices entering their enterprise, whether they are provided by the company or part of a Bring Your Own Device (BYOD) program. MaaS360 mobile device management (MDM) is the fastest, most comprehensive way to make that happen.

MaaS360 simplifies MDM with rapid deployment, and comprehensive visibility and control that spans across mobile devices, applications, and documents. MaaS360 supports all devices including the iPhone, iPad, Android, Windows Phone, BlackBerry, and Kindle Fire.

IBM MaaS360 Overview

Pricing

Starting from
US$4,00/month

Pricing options

Free Trial
Subscription
Value for money

A 30-day trial of IBM MaaS360 is available, after which pricing is as follows:

Essentials:

$4.00 USD per device per month

$8.00 USD per user per month

Deluxe:

$5.00 USD per device per month

$10.00 USD per user per month

Premier:

$6.25 USD per device per month

$12.50 USD per user per month

Enterprise:

$9.00 USD per device per month

$18.00 USD per user per month


IBM MaaS360 Features

Devices
Business size
S M L
Markets
United States, Canada
Supported Languages
English

Media

IBM MaaS360 screenshot: IBM MaaS360 screenshot: IBM MaaS360 screenshot:

IBM MaaS360 Reviews

IBM MaaS360 Reviews

Overall rating
4,1
/
5
Excellent
9

Very good
5

Average
5

Poor
1

Terrible
0

Value for Money
4
Features
4,1
Ease of Use
3,6
Customer Support
3,8
70% recommended this app
Verified Reviewer

Best UEM I have had to date

Unified endpoint management and security


Chad J.

Ok Product, Needs Some Work

The set up and administration of the product was pretty easy. The user experience was been inconsistent. The service is been average.


Amber M.

MaaS360 Device Management Software, Enlist a Professional!

While many calls and emails to technical support were needed to get us off the ground, the support we did receive was overall very helpful and patient, explaining everything in step by step detail. Any issues we had were immediately addressed with either a short email or a scheduled conference call. The price per device has been very affordable for our company. This product is highly technical and has been difficult to implement without tech support. There are too many highly specific options that are not often used that overshadow the benefits for me.


Angelika C.

Monitoring your inventory


Russell S.

A great program to help keep communication costs low.

Once it is set up it works flawlessly. We have about 50 iPads out in the field and we are able to restrict usage to company business only. A great feature if you don't want to buy unlimited data for 50 iPads. The ability to add new users and devices is pretty easy. Overall I need to give it a good mark because it does what we want it to.


Verified Reviewer
Industry: Telecommunications
Company size: 51-200 Employees

Best UEM I have had to date

Used Daily for 6-12 months
Reviewed on 2019/03/14
Review Source: Capterra

Unified endpoint management and security

Pros

Secure and easy to use and implement. I won't name names, but I have used other UEM systems and this one taks the cake for being all around the best product for your company and clients you support.

Cons

My involvement in Maas 360 is not huge, however as a user, I think it is effective and beneficial for any business.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Chad J.
Industry: Government Administration
Company size: 501-1 000 Employees

Ok Product, Needs Some Work

Used Daily for Free Trial
Reviewed on 2019/09/13
Review Source: Capterra

The set up and administration of the product was pretty easy. The user experience was been inconsistent. The service is been average.

Pros

Easy to remove content from company-owned devices. The selective wipe feature allows you to still be in control of your organizational data and let the end user comply with a BOYD policy.

Cons

Sync issues have prolonged the trial. We had to make several configuration changes just so users can receive notifications of emails in a timely manner.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

Amber M.
Industry: Facilities Services
Company size: 51-200 Employees

MaaS360 Device Management Software, Enlist a Professional!

Used Weekly for 6-12 months
Reviewed on 2019/02/13
Review Source: Capterra

While many calls and emails to technical support were needed to get us off the ground, the support we did receive was overall very helpful and patient, explaining everything in step by step detail. Any issues we had were immediately addressed with either a short email or a scheduled conference call. The price per device has been very affordable for our company. This product is highly technical and has been difficult to implement without tech support. There are too many highly specific options that are not often used that overshadow the benefits for me.

Pros

This software is all inclusive; you can use it to manage almost any kind of electronic device used by your employees or the public. Once at the user level, the software creates a simple graphic design with precision control. At an Admin level you are almost guaranteed total control of end use and an ability to pinpoint issues at a micro level. Perfect for sending out-of-the-box, ready to use devices to your team.

Cons

MaaS360 is extremely technical in it's setup and admin usage. The "Engineering Calls" set up with MaaS360 technical advisers are absolutely imperative. Without a software background, initial setup for your company profile would be near impossible in my opinion. At times the amount of control you can enact overshadows the benefits of the basics you wish to achieve. I've used this software for company employees as the end user, and the set up of cell phones can be very tedious and time intensive if they are "off site". Over the phone set up with individuals requires more than I was initially led to believe.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 6.0/10

Angelika C.
Industry: Construction
Company size: 51-200 Employees

Monitoring your inventory

Used Daily for 2+ years
Reviewed on 2019/03/25
Review Source: Capterra

Pros

The best part of IBM Maas360 is that I can monitor all our company cellphones and tablets in one place. This software allows me to personalize all our company iPhones and Tablets for each departments in ways that I would never be able to do without. For example I can make sure all our technicians are not allowed to us social media during working hours by disabling social media applications directly from my computer. I can also disable internet access and almost any application I want on their phones to improve productivity and safety while driving. Also another great part of this is that I can setup all company phones and tablet with a personalized company Apple ID which eliminated people from steeling company data when departing from the company because they will not be able to login on personal phone with the same ID. Lastly if I want our users to have a new application on their phone I can simply downloaded through the Maas360 portal and send it to all my devices at once without having to download individually on each device.

Cons

There is nothing that I do not like about the software. The portal is very user friendly and great customer service if needing additional help.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Russell S.
Industry: Transportation/Trucking/Railroad
Company size: 51-200 Employees

A great program to help keep communication costs low.

Used Daily for 1+ year
Reviewed on 2019/12/03
Review Source: Capterra

Once it is set up it works flawlessly. We have about 50 iPads out in the field and we are able to restrict usage to company business only. A great feature if you don't want to buy unlimited data for 50 iPads. The ability to add new users and devices is pretty easy. Overall I need to give it a good mark because it does what we want it to.

Pros

The ability to restrict just about anything that appears on our remote employee tablets. It lets us control what an employee sees and does in the field. They run our programs and access our information.

Cons

Super complicated. Once its setup and running the fear is you might change something and be back at square one. Support is pretty much restricted to search and execute recommended procedures. I still haven't found interactive support that helpful. My recommendation is set it up and don't touch it.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

User recommendation
6,7/10
Based on 20 user ratings
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IBM MaaS360 Pricing

IBM MaaS360 Pricing

Starting from
US$4,00/month
Free Trial
Subscription
Value for money

A 30-day trial of IBM MaaS360 is available, after which pricing is as follows:

Essentials:

$4.00 USD per device per month

$8.00 USD per user per month

Deluxe:

$5.00 USD per device per month

$10.00 USD per user per month

Premier:

$6.25 USD per device per month

$12.50 USD per user per month

Enterprise:

$9.00 USD per device per month

$18.00 USD per user per month

A 30-day trial of IBM MaaS360 is available, after which pricing is as follows:

Essentials:

$4.00 USD per device per month

$8.00 USD per user per month

Deluxe:

$5.00 USD per device per month

$10.00 USD per user per month

Premier:

$6.25 USD per device per month

$12.50 USD per user per month

Enterprise:

$9.00 USD per device per month

$18.00 USD per user per month

Value for Money
4/5
Based on 20 user ratings
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IBM MaaS360 Features

IBM MaaS360 Features

API
Access Control
Activity Dashboard
Activity Tracking
Alerts / Escalation
Auditing
Authentication
Compliance Management
Monitoring
Password Management
Policy Management
Real Time Monitoring
Reporting & Statistics
Risk Alerts
Secure Data Storage
Single Sign On
Third Party Integration
Two-Factor Authentication
User Management
Vulnerability Scanning
Features
4,1/5
Based on 20 user ratings
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Categories

Additional information for IBM MaaS360

Additional information for IBM MaaS360

Key features of IBM MaaS360

  • Application security
  • BYOD
  • Create real-time compliance rule
  • Customized acceptable use policies and EULAs
  • Default device policy settings
  • Device enrollment management
  • Distribution management
  • Geo-fencing rules
  • Individual or bulk device enrollments
  • Mobile device / enterprise systems integration
  • Mobile device management
  • Mobile expense management
  • Mobile threat management
  • Monitoring
  • Patch & update management
  • Real time data
  • Secure mobile chat
  • Selective corporate data wipe
  • Software inventory
  • User self-service portal

Benefits

- Rapidly Enroll Mobile Devices

Select MDM services and configure device enrollment settings
Send enrollment requests over the air using SMS, email, or a custom URL
Authenticate against Active Directory/LDAP, one-time passcode, or SAML

- Integrate Mobile Devices with Enterprise Systems

Discover devices accessing enterprise systems
Integrate with Microsoft Exchange, Lotus Notes, and Microsoft Office 365
Leverage existing Active Directory/LDAP and Certificate Authorities

- Centrally Manage Mobile Devices

Configure email, calendar, contacts, Wi-Fi and VPN profiles over-the-air (OTA)
Approve or quarantine new mobile devices on the network
Distribute and manage public and corporate applications

- Proactively Secure Mobile Devices

Specify passcode policies
Enforce encryption settings
Detect and restrict jailbroken and rooted devices

- Streamline Mobile Device Management Support

Use device views to diagnose and resolve issues
Locate lost or stolen devices
Reset forgotten passcodes

- Monitor and Report on Mobile Devices

Detailed hardware and software inventory reports
Privacy settings block collection of personally identifiable information
Mobile expense management for real-time data usage monitoring and alerting

IBM MaaS360 FAQs

IBM MaaS360 FAQs

Below are some frequently asked questions for IBM MaaS360.

Q. What type of pricing plans does IBM MaaS360 offer?

IBM MaaS360 offers the following pricing plans:

Starting from: US$4,00/month

Pricing model: Subscription

Free Trial: Available

A 30-day trial of IBM MaaS360 is available, after which pricing is as follows: Essentials: $4.00 USD per device per month $8.00 USD per user per month Deluxe: $5.00 USD per device per month $10.00 USD per user per month Premier: $6.25 USD per device per month $12.50 USD per user per month Enterprise: $9.00 USD per device per month $18.00 USD per user per month

Q. What are the main features of IBM MaaS360?

IBM MaaS360 offers the following features:

  • Application security
  • BYOD
  • Create real-time compliance rule
  • Customized acceptable use policies and EULAs
  • Default device policy settings
  • Device enrollment management
  • Distribution management
  • Geo-fencing rules
  • Individual or bulk device enrollments
  • Mobile device / enterprise systems integration
  • Mobile device management
  • Mobile expense management
  • Mobile threat management
  • Monitoring
  • Patch & update management
  • Real time data
  • Secure mobile chat
  • Selective corporate data wipe
  • Software inventory
  • User self-service portal

Q. Who are the typical users of IBM MaaS360?

IBM MaaS360 has the following typical customers:

Small Business, Large Enterprises, Mid Size Business

Q. What languages does IBM MaaS360 support?

IBM MaaS360 supports the following languages:

English

Q. What type of pricing plans does IBM MaaS360 offer?

IBM MaaS360 has the following pricing plans:

Subscription

Q. Does IBM MaaS360 support mobile devices?

IBM MaaS360 supports the following devices:

Android, iPhone, iPad

Q. What other apps does IBM MaaS360 integrate with?

IBM MaaS360 integrates with the following applications:

Continuum Command, Splashtop Business Access, Splashtop Remote Support, TeamViewer

Q. What level of support does IBM MaaS360 offer?

IBM MaaS360 offers the following support options:

Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials