Cisco Meraki

Mobile Device Management

4,5 /5 (58 reviews) Write a Review!

Cisco Meraki Overview

What is Cisco Meraki?

Cisco Meraki Systems Manager provides over-the-air centralized management, diagnostics, and monitoring for the mobile devices managed by your organization — from iPads and Androids to Macs and PCs. Systems Manager monitors each of your organization’s devices, showing useful metrics such as client hardware/software information and recent location, and even lets administrators remotely lock and erase devices.

Cisco Meraki operates the industry's largest-scale Cloud Networking service. The Cisco Meraki cloud service powers over tens of thousands of networks worldwide and connects millions of devices. Cisco Meraki also has the most experience in the cloud, having run its production service continuously for seven years. The Cisco Meraki Cloud Networking platform is trusted by thousands of IT professionals, from enterprises to hospitals, banks, and retailers.

Cisco Meraki Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Subscription
Value for money

Contact Cisco Meraki sales for pricing information.


Cisco Meraki Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, China and 5 others, India, Japan, Germany, Brazil, Mexico
Supported Languages
Chinese (Simplified), English, French, German, Italian and 3 others, Japanese, Korean, Spanish

Media

Cisco Meraki SSID management
Cisco Meraki device location tracking
Cisco Meraki web application tracking
Cisco Meraki video Cisco Meraki screenshot: Cisco Meraki SSID management Cisco Meraki screenshot: Cisco Meraki device location tracking Cisco Meraki screenshot: Cisco Meraki web application tracking

Cisco Meraki Reviews

Cisco Meraki Reviews

Overall rating
4,5
/
5
Excellent
32

Very good
22

Average
4

Poor
0

Terrible
0

Value for Money
4,2
Features
4,3
Ease of Use
4,4
Customer Support
4,2
93% recommended this app
Oscar A.

Meraki easy to use

In general we have done well with Meraki products.
It is easy for us to manage it and solve problems.
We love that we can manage multiple remote sites from a single point of control.


Verified Reviewer

Easy to use and comprehensive tools for managing mobile devices and other assets


Verified Reviewer

not the best choice for iOS


Isaac O.

Lots of promise but not enough focus on the core

This software has great promise as an MDM solution but it lags behind other solutions. If you’re looking for free and iOS/Android this is for you. If you want to manage computers you may want to consider looking elsewhere. Systems Manager doesn’t scale well and provide advanced features.


Aaron V.

Comprehensive Network Management Tool

I work for a managed IT provider, and many of our clients utilize Meraki networking hardware. We do not use this software for MDM, but it is a quite robust management solution for managing networking equipment, whether you need to manage multiple clients or just one. I am not in charge of setting Meraki equipment up (only managing it after setup) but it appears to be easy to set up multiple sites within an organization, and there are a plethora of tools in a fairly easy to use interface to make managing your network easier.


Oscar A.
Industry: Information Technology & Services
Company size: 11-50 Employees

Meraki easy to use

Used Daily for 2+ years
Reviewed on 2020/07/08
Review Source: Capterra

In general we have done well with Meraki products.
It is easy for us to manage it and solve problems.
We love that we can manage multiple remote sites from a single point of control.

Pros

What I like the most is that it is an easy tool to use.
All components of the data network can be unified and managed.
The Dashboard can be accessed from anywhere.

Cons

The type of licensing is not the best. It has something called ecotermination that can affect how new equipment is added or how licenses are added.
And it is not very flexible to cancel equipment.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Verified Reviewer
Industry: Food & Beverages
Company size: 2-10 Employees

Easy to use and comprehensive tools for managing mobile devices and other assets

Used Daily for 2+ years
Reviewed on 2019/08/06
Review Source: Capterra

Pros

A single one-stop location for remote management of iOS and other mobile devices and other assets. In particular, monitoring and administrating iOS devices is challenging and this tool has saved countless hours in configuring and deploying and maintaining iPhones in our business.

Cons

The features for updating Apps from the App Store needs improvement.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Verified Reviewer
Industry: Computer Software
Company size: 11-50 Employees

not the best choice for iOS

Used Daily for 1+ year
Reviewed on 2020/11/20
Review Source: Capterra

Pros

works reasonably well, lots of customization

Cons

finite control of iOS devices is a bit confusing and doesn't work as seamlessly as alternatives

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 6.0/10

Isaac O.
Industry: Information Technology & Services
Company size: 11-50 Employees

Lots of promise but not enough focus on the core

Used Weekly for 2+ years
Reviewed on 2019/12/05
Review Source: Capterra

This software has great promise as an MDM solution but it lags behind other solutions. If you’re looking for free and iOS/Android this is for you. If you want to manage computers you may want to consider looking elsewhere. Systems Manager doesn’t scale well and provide advanced features.

Pros

This is a beautiful MDM solution that supports all platforms which is great. There are some features not found elsewhere that make it easy to integrate security functionality with Meraki’s networking stack. Want WPA2 enterprise with TLS? Systems manager makes this seamless.

Cons

Feature set prioritizes integration with Meraki stack. Features introduced by Apple or Microsoft at the OS level can take months if not years to finally be implemented. This can cause quite a lag as your user base upgrades. No real features to manage the patch level of devices aside from manually pushing updates each time. Licensing cost fluctuates frequently (it’s free, it’s paid, it’s mostly free but sometimes paid).

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 4.0/10

Aaron V.
Industry: Information Technology & Services
Company size: 1 001-5 000 Employees

Comprehensive Network Management Tool

Used Daily for 1+ year
Reviewed on 2020/07/30
Review Source: Capterra

I work for a managed IT provider, and many of our clients utilize Meraki networking hardware. We do not use this software for MDM, but it is a quite robust management solution for managing networking equipment, whether you need to manage multiple clients or just one. I am not in charge of setting Meraki equipment up (only managing it after setup) but it appears to be easy to set up multiple sites within an organization, and there are a plethora of tools in a fairly easy to use interface to make managing your network easier.

Pros

For our clients who are using Meraki, I really enjoy being able to see the status of a client's site(s) at a glance to help determine if there are underlying problems on the network. Compared to other firewall options, Meraki makes is simple to carry out admin tasks like URL whitelisting, port forwarding, and creating other general FW rules. Meraki also makes it quite simple to set up VPNs (both site-to-site and client versions). It also has a good range of troubleshooting tools built right into the console (ping, traceroute, DNS lookup), eliminating the need to connect directly to the device to accomplish such tasks.

Cons

I feel like there have been moments where I wish there was more in-depth logging capabilities within the management console, but I am having trouble recalling specifics at this time. The console isn't otherwise really lacking in anything that I can think of.

Rating breakdown

Ease of Use

Likelihood to recommend: 10.0/10

User recommendation
8,1/10
Based on 58 user ratings
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Cisco Meraki Pricing

Cisco Meraki Pricing

Starting from
N/A
Free Trial
Subscription
Value for money

Contact Cisco Meraki sales for pricing information.

Contact Cisco Meraki sales for pricing information.

Value for Money
4,2/5
Based on 58 user ratings
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Cisco Meraki Features

Cisco Meraki Features

API
Activity Dashboard
Automatic Notifications
Call Monitoring
Call Recording
Call Routing
Call Transfer
Caller ID
Chat
Collaboration Tools
Communication Management
Conferencing
Contact Management
Customizable Branding
Instant Messaging
Real Time Reporting
Reporting & Statistics
Third Party Integration
Video Conferencing
Voice Mail
Features
4,3/5
Based on 58 user ratings
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Categories

Additional information for Cisco Meraki

Additional information for Cisco Meraki

Key features of Cisco Meraki

  • Analyze network activity
  • Asset and Inventory Management
  • Automatic device classification
  • Automatic reporting
  • Automatically apply network policies
  • Centrally Manage Mobile Devices, Macs, and PCs
  • Enforce Restrictions & Deploy Network Settings
  • Enterprise Connectivity
  • Layer 7 client fingerprinting technology
  • On-device content management
  • Rapidly Provision Devices
  • Remote Troubleshooting & Live Tools
  • Remotely Deploy Software and Apps
  • Remotely wipe lost devices
  • Robust security policy enforcement
  • Scalable endpoint configuration
  • Secure support for BYOD initiatives
  • Unified multi-platform device management

Benefits

Enforce policies across mobile devices administered by your organization. Protect devices and their data, control their usage with fine-grained passcode policies, and restrict access to the app store, gaming, and content.

Systems Manager also makes it easy to define and deploy network settings like wireless connectivity, security settings, and remote VPN access to all devices on your network at once.

Backpack lets you deliver and manage documents, images, apps, and other files on Android devices. Bundle documents and files into a backpack and deliver it over-the-air to one device or thousands of devices, right from the dashboard.

Improve the security of BYOD initiatives by enforcing data encryption, remotely wiping lost devices, and even restricting network access to managed devices.

Device-specific policies can be automatically applied by Cisco Meraki wireless APs to restrict, quarantine, or throttle user-owned devices.

See how many BYOD clients have connected, measure the bandwidth they’ve used, and even see their percentage of total traffic.

Network summary reports are delivered to your inbox at any time or on an automatic, monthly schedule.

Cisco Meraki FAQs

Cisco Meraki FAQs

Below are some frequently asked questions for Cisco Meraki.

Q. What type of pricing plans does Cisco Meraki offer?

Cisco Meraki offers the following pricing plans:

Pricing model: Subscription

Free Trial: Available

Contact Cisco Meraki sales for pricing information.

Q. What are the main features of Cisco Meraki?

Cisco Meraki offers the following features:

  • Analyze network activity
  • Asset and Inventory Management
  • Automatic device classification
  • Automatic reporting
  • Automatically apply network policies
  • Centrally Manage Mobile Devices, Macs, and PCs
  • Enforce Restrictions & Deploy Network Settings
  • Enterprise Connectivity
  • Layer 7 client fingerprinting technology
  • On-device content management
  • Rapidly Provision Devices
  • Remote Troubleshooting & Live Tools
  • Remotely Deploy Software and Apps
  • Remotely wipe lost devices
  • Robust security policy enforcement
  • Scalable endpoint configuration
  • Secure support for BYOD initiatives
  • Unified multi-platform device management

Q. Who are the typical users of Cisco Meraki?

Cisco Meraki has the following typical customers:

Small Business, Large Enterprises, Mid Size Business

Q. What languages does Cisco Meraki support?

Cisco Meraki supports the following languages:

Chinese (Simplified), English, French, German, Italian, Japanese, Korean, Spanish

Q. What type of pricing plans does Cisco Meraki offer?

Cisco Meraki has the following pricing plans:

Subscription

Q. Does Cisco Meraki support mobile devices?

Cisco Meraki supports the following devices:

Android, iPhone, iPad

Q. What other apps does Cisco Meraki integrate with?

Cisco Meraki integrates with the following applications:

7SIGNAL, Axonius, Built.io Flow, Domotz Pro, Envoy, Groove.id, Kisi, OneLogin, Stamplay, Teamwork Commerce

Q. What level of support does Cisco Meraki offer?

Cisco Meraki offers the following support options:

Knowledge Base, Phone Support, Video Tutorials, Forum, Online Support