About Cisco Meraki

Cisco Meraki Systems Manager provides over-the-air centralized management, diagnostics, and monitoring for the mobile devices managed by your organization — from iPads and Androids to Macs and PCs. Systems Manager monitors each of your organization’s devices, showing useful metrics such as client hardware/software information and recent location, and even lets administrators remotely lock and erase devices.

Cisco Meraki operates the industry's largest-scale Cloud Networking service. The Cisco Meraki cloud service powers over tens of thousands of networks worldwide and connects millions of devices. Cisco Meraki also has the most experience in the cloud, having run its production service continuously for seven years. The Cisco Meraki Cloud Networking platform is trusted by thousands of IT professionals, from enterprises to hospitals, banks, and retailers.


Key benefits of Cisco Meraki

Enforce policies across mobile devices administered by your organization. Protect devices and their data, control their usage with fine-grained passcode policies, and restrict access to the app store, gaming, and content.

Systems Manager also makes it easy to define and deploy network settings like wireless connectivity, security settings, and remote VPN access to all devices on your network at once.

Backpack lets you deliver and manage documents, images, apps, and other files on Android devices. Bundle documents and files into a backpack and deliver it over-the-air to one device or thousands of devices, right from the dashboard.

Improve the security of BYOD initiatives by enforcing data encryption, remotely wiping lost devices, and even restricting network access to managed devices.

Device-specific policies can be automatically applied by Cisco Meraki wireless APs to restrict, quarantine, or throttle user-owned devices.

See how many BYOD clients have connected, measure the bandwidth they’ve used, and even see their percentage of total traffic.

Network summary reports are delivered to your inbox at any time or on an automatic, monthly schedule.


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Cisco Meraki Software - Cisco Meraki SSID management
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Cisco Meraki Software - Cisco Meraki SSID management
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Cisco Meraki Software - Cisco Meraki web application tracking

Not sure about Cisco Meraki? Compare with a popular alternative

Cisco Meraki

4.5 (114)
VS.
Highly reviewed

Starting Price

US$40.00
US$3.67
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

46
46

Integrations

No integrations found
1

Ease of Use

4.5 (114)
4.4 (522)

Value for Money

4.2 (114)
4.4 (522)

Customer Service

4.4 (114)
4.7 (522)
Green rating bars show the winning product based on the average rating and number of reviews.

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Reviews

Overall rating

4.5 /5
(114)
Value for Money
4.2/5
Features
4.4/5
Ease of Use
4.5/5
Customer Support
4.4/5

Already have Cisco Meraki?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 114
Oscar
Oscar
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Meraki Firewall for all

Reviewed on 2021/08/06

In general we have done well.
We connect several offices with VPN and integrating more as we...

In general we have done well.
We connect several offices with VPN and integrating more as we require is easy to do.
The management of the network and the use of the internet is good.
It has also remained stable and protected against threats that may come from the Internet.

Pros

What we like the most is the ease of administration and the large number of functions that a single device contains.
We don't worry about software updates and we are always getting new features or improvements. One of the last major ones was the use of SD-WAN and more recently the ability to support VPN Anyconnect.

Cons

I think what we like the least is that sometimes from one computer to another the jumps of products are very drastic to support more users.
The support (TAC) has also not been the best compared to what is received with Cisco products, there is still a lot to improve.

Miguel
Miguel
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 201–500 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Meraki all in one dashboard administration

Reviewed on 2021/03/02

A+ with meraki, i have more than 40 meraki appliances all of them where deployed with no issues at...

A+ with meraki, i have more than 40 meraki appliances all of them where deployed with no issues at all. I now have full visibility of my network, and can do any config change on the fly with no effort at all.

Pros

Recently the company that i work for upgraded from an old 10/100 network to a brand new gigabyte network witch includes every network device meraki offers, MX Routers, MS Switches and wifi6 MR Radios, all of them have the great functionality meraki offers and this is all can be easly managed from one single meraki console, the configurations are seamlessly pushed into the devices almost in real time, no delay at all, meraki offers all the cisco strength and adds a very ease to use console full of options that i need to say, if you wish to have the whole functions package you will need to have and advance license wich will cost a little bit more..

Cons

the licensing costs are quite high, but this is just the way it is, if you want to easly manage any device no matter where the device is, no matter where you are, then meraki is the way to go. it will cost yes, but youll get what you pay for.

William
Overall rating
  • Industry: Education Management
  • Company size: 201–500 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 5.0 /10

Meraki - Best Systems Manager?

Reviewed on 2019/11/15

If we get an option to switch to something else for our managed systems, I hope we can find a...

If we get an option to switch to something else for our managed systems, I hope we can find a decent alternative to Meraki.

Pros

This system provides admins the means to keep track of their assets within their control and push (some) stuff out to them through the client.

Cons

Many times, pushing stuff out to devices and device syncs to the manager did not work. I think there are probably better solutions out there than Meraki in 2019.

João
João
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Cloud management of equipment with Cisco Meraki.

Reviewed on 2021/03/30

When we have a problem with a fall in someone's equipment, we receive an email and SMS alerting...

When we have a problem with a fall in someone's equipment, we receive an email and SMS alerting them. Everything is easier and safer with cloud management. Cisco Meraki support when we needed it was quick, thoughtful and efficient to solve the problem.

Pros

With Cisco Meraki we are able to manage switches and access points in the cloud and from anywhere. The platform has a clean, friendly and easy to use graphic interface. With the white menu everything is nice to make the settings. At Cisco Meraki we have complete management with site plans and the status of all equipment in real time.

Cons

We have been using it for a few years and I do not have anything negative to comment on so far because the management and Cisco Meraki equipment have a lot of quality and security and do not give errors and problems.

Nathan
Nathan
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Feature galore!

Reviewed on 2019/01/08

Pros

We use this product mainly for phones and it's amazingly feature-rich in that regard. Every piece of information I could ever want is available on the dashboard once the software is installed. The ability to use Apple DEP is amazing, as our phones automatically install MSM as soon as they are activated, right out the box.
Setting up DEP is a hassle at first, but completely worth it as it takes away all other steps of configuration. As soon as a phone is ordered through Apple or a certified reseller, it will have MSM out of the box. You can even use MSM to install other pieces of software such as time trackers, CRM software, etc. It's a fantastic tool.
Once installed you can get GPS coord, public IP address, storage stats, WiFi stats, ICCID, IMEI, MAC address, encryption and jailbreak status, and much more.
You can send messages to the phone (Why are you at McDonald's and not work?), you can remotly disable password protection (or add it) and, obviously, you can remotely wipe the phone.
MSM does everything our old mobile device management software did and MUCH more for aroudn the same cost.

Cons

Setting up Apple DEP is a pain. Adding MSM to exsiting phones is a time consuming process and, unless you wipe the phone, you only get some of the features by just installing the app from the app store. The user would also be able to remove the software.

Showing 5 reviews of 114 Read all reviews

Cisco Meraki FAQs

Below are some frequently asked questions for Cisco Meraki.

Cisco Meraki offers the following pricing plans:

  • Starting from: US$40.00
  • Free Trial: Available

Contact Cisco Meraki sales for pricing information.

Cisco Meraki has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Cisco Meraki supports the following languages:

Chinese, English, French, German, Italian, Japanese, Korean, Spanish

Cisco Meraki supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

We do not have any information about what integrations Cisco Meraki has

Cisco Meraki offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

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