Crelate

Recruiting software & applicant tracking for recruiters

About Crelate

Recruiting Agencies, Staffing Agencies, and Executive Search Firms are powered by Crelate, an all-in-one applicant tracking system and recruiting CRM. Users can track the progress of candidates, record interactions, manage task lists, and send e-mails right from their pipeline screen. Key features include mobile clients, branded candidate portals, unlimited records, and more.

Users can drag & drop candidates through the hiring process and review resumes quickly without leaving the talent pipeline. Visualize, filter and view personalized recruiting dashboards, and fully customize recruiting activities and the hiring process.

From lead to placement, users can manage requisitions and orders right alongside their talent pipelines. Capture leads and build the sales funnel, manage talent and client interactions across the sales lifecycle, and align talent with potential opportunities at any stage of the sales process. Users can also calculate fees and understand the value of their pipeline.

Automatic email and calendar integration with Office 365 and Gmail, means users can focus on what’s important: engaging with candidates and customers.


Key benefits of Crelate

  • Mine the database with ease using powerful full text searching features and data rich relational searches, which allow users to search everything – resumes, notes, activities, or history.

  • Post to job boards, integrate the job portal with a website, and automatically add candidates to searches when they apply.

  • Use notes, activities, and tags to keep a relationship history. Use mentions to tie contacts together. Use reminders and tasks to avoid forgetting anything important.

  • Use Crelate’s powerful workflow features to manage as simple or complex a process as needed. Crelate helps set it up, and teaches how to change it in the future, allowing users to work through searches quickly and keep the whole team on the same page.

  • Crelate is in the cloud, enabling individuals use it from any computer (including an iPad), anywhere. The iPhone client is designed to do exactly what users need from their phone so they can rely on Crelate wherever they are.

  • Images

    Crelate Software - All-in-one dashboards
    Crelate Software - Custom metrics tracking and analytics reporting
    Crelate Software - Free parsing tool
    Crelate Software - In app call, text, and email
    Crelate Software - Candidate timeline and communication journaling
    Crelate Software - Client Portal
    Crelate Software - Fast and nimble search and filtering
    Crelate Software - Easy workflow management
    View 10 more
    Crelate video
    Crelate video
    Crelate Software - All-in-one dashboards
    Crelate Software - Custom metrics tracking and analytics reporting
    Crelate Software - Free parsing tool
    Crelate Software - In app call, text, and email
    Crelate Software - Candidate timeline and communication journaling
    Crelate Software - Client Portal
    Crelate Software - Fast and nimble search and filtering
    Crelate Software - Easy workflow management

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    Ease of Use

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    Reviews

    Overall rating

    4,5 /5
    (393)
    Value for Money
    4,5/5
    Features
    4,3/5
    Ease of Use
    4,4/5
    Customer Support
    4,6/5

    Already have Crelate?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 393
    Steve
    Steve
    Overall rating
    • Industry: Construction
    • Company size: 2–10 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Excellence in both functionality and service

    Reviewed on 2020/11/24

    The software gets a solid A - very easy, simple, robust, scalable.
    Customer service an A+ -...

    The software gets a solid A - very easy, simple, robust, scalable.
    Customer service an A+ - [SENSITIVE CONTENT HIDDEN] was enthusiastic, knowledgeable, great listener, patient, never tried to "sell" rather constantly looked for ways to be "the solution" helping me/us navigate through an unknown software. Can't say enough good things about his service.

    Pros

    Extremely "user-friendly", whether that is in the daily usage or customization everything is thought out extremely well. This is software designed FOR end users NOT for technologists, which is very refreshing.

    Cons

    Can't think of anything at this point, they are aggressively updating and improving listening to their client base.

    Raegan
    Overall rating
    • Industry: Marketing & Advertising
    • Company size: 2–10 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    19 Years of Recruiting w several ATS's and Crelate is the VERY FIRST one I can say I LOVE!

    Reviewed on 2022/08/02

    My experience with Crelate has been the best experience above all others. I tried Exelare and...

    My experience with Crelate has been the best experience above all others. I tried Exelare and CEIPAL in 2021 when deciding on a new ATS. The customer support was below par and the only way you could get trained was to schedule long 1 hour meetings in the middle of your day (and the support person's English was difficult to understand). Exelare had a very limited help/knowledge base. With Crelate, they have Chat Support with EXCELLENT, KNOWLEDGABLE Support Reps who respond within 1 to 4 hours, and they PROBLEM SOLVE with you. The Crelate team really cares about your success with their ATS. They have an active Feedback website where you can easily provide feedback - and they use this feedback to make changes and implement updates multiple times a year. They also notify you personally if your feedback was implemented. The ATS keeps getting better and better. They listen to what the customer needs/wants. After using dozens of ATS's over the years, I've learned that the #1 feature you should evaluate is the quality of their Customer Support. Crelate is five stars when it comes to fast, quality, problem-solving support.

    Pros

    Very visual and customizable. #1 is their AMAZING CUSTOMER SUPPORT. You can also hire their Professional Services/Product team for a very small monthly fee for one-on-one video meeting support when you have a complex concept you're trying to implement into Crelate.

    Cons

    I wish there was a modular, visual "Dashboard" that incorporated some AI technology that would help detect lapsed activities, and it could be customized based on user type (Executive, Recruiter, Salesperson, etc.)

    Alternatives Considered

    Exelare and CEIPAL ATS

    Reasons for Choosing Crelate

    JobScience was a mess. The support was terrible, and when they merged with Bullhorn, the left hand didn't know what the right hand was doing. I had a terrible experience with JobScience, and I used Bullhorn prior to that which was also not a good experience. With both of these ATS's, you felt like a number, not a customer.

    Reasons for Switching to Crelate

    #1: CUSTOMER SUPPORT #2: Crelate is an easy to understand visual interface #3: More support when implementing Crelate; live, knowledgebase, chat, one-on-one, lots of videos, FRIENDLY, English speaking customer support.
    Brian
    Overall rating
    • Industry: Hospitality
    • Company size: 2–10 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 6.0 /10

    Good but many limitations

    Reviewed on 2019/02/23

    No benefits over previous CRM. Customer service was an EXTREME challenge. Emails go unanswered. ...

    No benefits over previous CRM. Customer service was an EXTREME challenge. Emails go unanswered. Overall, I would not choose Crelate again. As we grow, we will actively look to leave.

    Pros

    Software helps organize large amounts of data

    Cons

    Many items are not intuitive. WAY too many glitches. MANY items not as sold to us. Struggled getting set up. Customer service is really poor. Only works through desktop, doesn't work on iPad or phone, so worthless on the go. Continuous review of contacts is needed to catch errors.

    Response from Crelate

    Hi Brian -

    I'm Samantha from Crelate. Thanks for the feedback! It helps make us better. I'm happy to inform you that we recently launched a Crelate Connector mobile recruiting app that allows for:

    1. Client and candidate engagement (calling, emailing, and texting)
    2. Access to your entire recruiting database on the go
    3. Scheduling of activities with candidates such as follow-ups, interviews, and phone screens
    4. Viewing and modifying candidate applications, contacts, job opportunities, resumes, and notes associated to each account record

    We work really hard to be the most supportive ATS and I'm sorry if that wasn't your experience. We'd love to redeem ourselves! Please feel free to contact us at [email protected] with your questions/challenges and we'll be happy to help you!

    Thanks!

    Sol
    Overall rating
    • Industry: Staffing & Recruiting
    • Company size: 2–10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Great software, some issues, like api, candidate duplicates, but overall its great

    Reviewed on 2024/02/15

    Pros

    easy of daily use, easy to train, resume searching

    Cons

    API, website connection, candidate duplicates, and customer service, there should be a phone line to speak to someone

    Response from Crelate

    Dear Sol,

    Thank you for sharing your valuable feedback and for your continued support over the years. We're glad to hear that you find Crelate easy to use on a daily basis, straightforward to train new users, and effective for resume searching.

    We acknowledge the issues you've mentioned regarding the API, website connection, and candidate duplicates, and are actively working to address these to enhance your experience further. Additionally, we're taking your suggestion for a direct phone line for customer service into serious consideration, as we aim to make support as accessible and helpful as possible.

    We appreciate your choosing Crelate over other options and are committed to continually improving our software to meet the needs of our clients in the staffing and recruiting industry. Your insights are instrumental in our growth and improvement.

    Warm regards,
    Crelate Team

    Juli
    Overall rating
    • Industry: Staffing & Recruiting
    • Company size: 2–10 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Easy to use software with great features

    Reviewed on 2020/07/17

    Overall, it's been a good experience and I would and have recommended the software to many firms in...

    Overall, it's been a good experience and I would and have recommended the software to many firms in my network.

    Pros

    We love the search pipelines and the ability to quickly' drop and drag' candidates through the stages. We also love the integration with RingCentral and other apps on the market that make using it very easy. This software is one of the easier ones on the market to customize to your own internal work flow. It's also easy to add people to the database from other sites such as LinkedIn.

    Cons

    I haven't been able to get the CRM portion of the software to work for our workflow. Crelate sells itself as an ATS and a CRM but CRM part isn't as easy to integrate- at least in manner in which we use it.

    Response from Crelate

    Wow, so much to be thankful for with this review. First, thank you for taking the time to write a review and second, thank you for recommending us to others in your network.

    It is great to see that the easy workflow management, RingCentral integration, and free parsing tool are working so well for you.

    It is a bummer to hear that the CRM is not functioning how you would like it to. When you have the time, I would ask that you reach out to our support team 443-569-8262 Ext. 2, or [email protected], and see if they can get you set you up how you want/need.

    Showing 5 reviews of 393 Read all reviews

    Crelate FAQs

    Below are some frequently asked questions for Crelate.

    Crelate offers the following pricing plans:

    • Starting from: US$99,00/month
    • Pricing model: Subscription
    • Free Trial: Available

    Professional, Business, Business Plus, and Enterprise plans are available depending on the level of support and features desired. Pricing is per user, per month and generous discounts are available for annual subscriptions.

    Crelate has the following typical customers:

    2–10, 11–50, 51–200, 201–500, 501–1 000

    Crelate supports the following languages:

    English

    Crelate supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Crelate integrates with the following applications:

    CareerBuilder, Checkr, Dice, Dropbox Sign, Glassdoor, Gmail, Google Analytics 360, Google Calendar, Indeed, Interseller, LogicMelon, Meta for Business, Microsoft 365, Microsoft Excel, Microsoft Outlook, Microsoft Word, Okta, Outplay, Plivo, RingCentral Contact Center, RingCentral Engage Voice, RingCentral Meetings, RingCentral Video, SeekOut, Spark Hire, Stax Bill, WordPress, Zapier, ZipRecruiter, ZoomInfo Talent, hireEZ, humanpredictions

    Crelate offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

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