VisionFlow

Product dev., ALM, ITSM, Help Desk, Project Mng. and CRM

About VisionFlow

VisionFlow is a lifecycle software for organizations that need a single coherent project and process platform to develop, maintain and support their products, services and customers.

If your organization has realized that you need one coherent platform for developing applications or products that supports your efforts, VisionFlow is your best choice and will make your work more efficient and cost effective.

If you organization only need a small part what VisionFlow offers we are there for you since you can pick and choose the parts you need. And down the road, if you decide to add more teams or departments, you are more than welcome to add more and more functionality to your account.

VisionFlow supports the Lean and Agile (such as Scrum and XP) way to manage projects with tools such as Task Board, Kanban Board, Burn-Down Charts and Cumulative Flow Diagrams (CFD), but can also be used for Traditional Project Management.

Since the software is modular you can pick and choose the parts you need. In addition to the Project Management, CRM, Chat and Product/Asset management modules, VisionFlow has a HelpDesk/Service Desk Module for managing support tickets, submitted from Emails, Phone Calls or from the built-in web-based Support Portal. Using this module the basic ITIL processes are supported, such as Incident Management, Problem Management and Change Management. Up to 13 processes are implemented on customer sites.

VisionFlow also contains a Document Management System. With this module you can organize your documents and make sure that only the right people can get access to your sensitive information.

With all modules in combination, VisionFlow can also be used for Application Lifecycle Management, i.e. from Idea to Execution and also during the Maintenance and Support phase.

Since VisionFlow enables all people in a company to be working with the same system, Communication between people will increase and nobody will feel left out from the information. Experience has shown that the Project Success has been improved significantly by using VisionFlow!

Pricing starting from:

€19,00/month

  • Free Trial
  • Subscription
  • Open Source

Key benefits of VisionFlow

VisionFlow is a web-based system that is flexible and easy to use at the same time.

Since VisionFlow includes features to be used in several areas in the organization, companies can use it as a collaboration platform in the whole organization. With VisionProject you can minimize the number of systems in the organization, and it is common that VisionProject can replace 2-5 systems when introduced.

Core solutions and use cases:

+ Project Management (Traditional, Agile/Scrum and Lean/Kanban)
+ Help Desk / Service Desk
+ CRM (Customer Relationship Management)
+ Application / Product Lifecycle Management
+ Service Management (ITSM / ITIL)
+ Time Tracking
+ Document Management
+ Product/Asset/Inventory Management
+ Business process support and workflow management
+ Field service and Work order management
+ Knowledge management

Devices

Business size

S M L

Markets

Australia, Canada, China, Germany, United Kingdom and 3 others, India, Japan, United States

Supported Languages

Czech, Danish, Dutch, English, French and 6 others, German, Norwegian, Polish, Russian, Spanish, Swedish

Pricing starting from:

€19,00/month

  • Free Trial
  • Subscription
  • Open Source

Images

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VisionFlow screenshot:

Features

Total features of VisionFlow: 47

  • API
  • Access Controls/Permissions
  • Administrator Level Control
  • Alerts / Escalation
  • Asset Management
  • Assignment Management
  • Baseline Manager
  • Case Management
  • Code Promotion
  • Collaboration Tools
  • Compatibility Testing
  • Compliance Management
  • Conflict Tracking
  • Dashboard
  • Debugging
  • Defect Tracking
  • Deliverables Management
  • Deployment Management
  • Document Storage
  • Graphical User Interface
  • Inventory Management
  • Issue Auditing
  • Issue Scheduling
  • Iteration Management
  • Knowledge Base Management
  • Knowledge Management
  • Lifecycle Management
  • Maintenance Scheduling
  • Mobile Development
  • Project Management
  • Projections
  • Recurring Issues
  • Release Management
  • Reporting/Analytics
  • Requirements Review
  • Software Development
  • Task Management
  • Test Case Tracking
  • Test Library Maintenance
  • Test Run Tracking
  • Ticket Management
  • Unicode Compliance
  • User Level Management
  • Version Control
  • WYSIWYG Editor
  • Web App Development
  • Work Order Management

Alternatives

Jira

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monday.com

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#2 Alternative to VisionFlow
monday.com is a cloud-based Work OS, where teams create workflow apps in minutes to run their processes, projects, and...

Simplifier

4,4
#3 Alternative to VisionFlow
Simplifier is a low-code platform that enables to build integrated enterprise applications based on modern and...

Caspio

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#4 Alternative to VisionFlow
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Reviews

Overall rating

4,3 /5
(9)
Value for Money
4,3/5
Features
4,5/5
Ease of Use
4,1/5
Customer Support
4,7/5

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Showing 5 reviews of 9
Armin S.
Overall rating
  • Industry: Computer Software
  • Company size: 10 000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent tool

Reviewed on 2016/10/04

We use it for our global web support and you can configure it to what ever you like. Great and...

We use it for our global web support and you can configure it to what ever you like. Great and friendly support. Very much recommended.

Pros

Configurable from scratch and well designed.

Cons

Some HTML and programming experience might be good to have if you would like to do more suff on your own.

René H.
Overall rating
  • Industry: Media Production
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Very flexible, robust toolset, many application possibilities, out-of-the date UX

Reviewed on 2016/12/09

I am using Visionflow (Visionproject) since 2007 for different internal and external business...

I am using Visionflow (Visionproject) since 2007 for different internal and external business processes and services, substantially for service management. I really appreciate the variety of possible usage and the overall flexibility as well as the service quality of the team behind. The deep and very customizable integration of E-Mail Communication is (still) a big advantage compared with Visionflow´s competitors. Nevertheless, the design/frontend is unchanged for many years and out-of-date. I assume this might be a barrier for some users.

Pros

Flexibility, E-Mail Integration, Stability

Cons

UX, Document Management

Anita E.
Overall rating
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Excellent customer support

Reviewed on 2016/12/08

We have only experienced very professional feedback on both ordinary support as well as...

We have only experienced very professional feedback on both ordinary support as well as feature/defect handling. The software is very user-friendly.

Ylva N.
Overall rating
  • Industry: Music
  • Company size: 51-200 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

VisionFlow - really fit for purpose

Reviewed on 2016/12/16

We started implementing this system one year ago. A couple of users got the opportunity to start...

We started implementing this system one year ago. A couple of users got the opportunity to start using the VisionFlow in their daily work. Already after a couple of weeks, other colleagues requested to start using it. Today, more than half of our company is using the system, which is contributing to a better working environment.
From now we can monitor our processes in a much better way, we can search for things and we get any support we need from Visionera.

Pros

It works as expected: the functions we need are already in the system.

Cons

-

Kalle J.
Overall rating
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support

VisionProject - The communication software for our organisation

Reviewed on 2010/07/28

I would recommend the system to anyone who wish to work with issue tracking, helpdesk or project...

I would recommend the system to anyone who wish to work with issue tracking, helpdesk or project management functionality. Preferably everything in combination to keep the information together and be able to communicate between the different parts of the organisation.

Pros

Very easy to use, Great functionality that includes Project Management, HelpDesk with an external Support Center Module, Issue Tracking, Document management. It also includes Knowledge base and Discussion forum functionality, but we are not using that.
Great support. They come back so quickly with replies to everything. That really helps the efficiency when getting stuck.

Cons

I would like to have a reports module where I can create my own reports. Today I have to use the reports that are in the system. They are quite okay, but sometimes I would like to create my own reports, so I would like to have the flexibility.

Showing 5 reviews of 9 Read all reviews

VisionFlow FAQs

Below are some frequently asked questions for VisionFlow.

VisionFlow offers the following pricing plans:

  • Starting from: €19,00/month
  • Pricing model: Subscription, Open Source
  • Free Trial: Available

VisionFlow can be licensed as a SAAS solution or installed server application. Prices vary based on the number of users licenses and modules you need. Total flexibility.

We do not have any information about VisionFlow features

VisionFlow has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

VisionFlow supports the following languages:

Czech, Danish, Dutch, English, French, German, Norwegian, Polish, Russian, Spanish, Swedish

VisionFlow supports the following devices:

Android (Mobile), iPhone (Mobile)

We do not have any information about what integrations VisionFlow has

VisionFlow offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for VisionFlow.