About MemberClicks

Over 3,000 associations, chambers, and AMC’s trust MemberClicks’ top-rated software and industry-leading service for simpler, more productive membership management.

Engage members and increase revenue with integrated website management, database management, email nurturing, reporting and analytics, event management for in-person or virtual events, learning management, job postings, and more.

Our clients love us for our client service even more than our software!

Pricing starting from:

US$238,00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of MemberClicks

- MemberClicks provides an optional website, tailored to your organization, and shows clients how to easily manage it, reducing cost and effort of managing complex third-party websites
- Acquire, engage, and retain members with email and member management platform
- Gain member insights and manage member lifecycles with database management, reporting, and analytics suite
- Automate renewals and payment processing
- Host memorable virtual and in-person events with event management software including registration, website, conference application for a professional experience
- Provide professional development to members with learning, continuing education, and certification management
- Help enhance members' careers and generate revenue a career site and job board tailored to each organization

Devices

Business size

S M L

Markets

Canada, United States

Supported Languages

English

Pricing starting from:

US$238,00/month

  • Free Version
  • Free Trial
  • Subscription

Images

MemberClicks Software - Main Dashboard - A high level overview of your association and activity
MemberClicks Software - Payment Management - payments, invoicing & payment processor details
MemberClicks Software - Events & Financials Dashboard - Easily see upcoming and historical information in one easy-to-use solution
MemberClicks Software - Job Board - Build membership value and generate revenue through a branded job board
MemberClicks Software - Exceptional Customer Support - Reach us by phone, live chat, email and our 24/7 video and help sections
View 6 more
MemberClicks video
MemberClicks Software - Main Dashboard - A high level overview of your association and activity MemberClicks Software - Payment Management - payments, invoicing & payment processor details MemberClicks Software - Events & Financials Dashboard - Easily see upcoming and historical information in one easy-to-use solution MemberClicks Software - Job Board - Build membership value and generate revenue through a branded job board MemberClicks Software - Exceptional Customer Support - Reach us by phone, live chat, email and our 24/7 video and help sections

Features

Total features of MemberClicks: 71

  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Notifications
  • Application Management
  • Attendee Management
  • Attendee Tracking
  • CRM
  • Calendar Management
  • Chapter Management
  • Committee Management
  • Communication Management
  • Compliance Management
  • Contact Database
  • Contact Management
  • Content Management
  • Credit Card Processing
  • Customer Database
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Document Storage
  • Drag & Drop
  • Dues Management
  • Election Management
  • Electronic Payments
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Enrollments/Onboarding
  • Event Calendar
  • Event Management
  • File Sharing
  • Financial Management
  • Forms Management
  • Fundraising Management
  • Grant Application Management
  • Grant Award Tracking
  • Group Registration
  • Jobs Board
  • Member Accounts
  • Member Communication
  • Member Communities
  • Member Database
  • Member Directory
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Mobile Access
  • Newsletter Management
  • Online Registration
  • Payment Processing
  • Registration Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Search/Filter
  • Self Service Portal
  • Sponsorship Management
  • Third Party Integrations
  • Website Integration
  • Website Management
  • eCommerce Management

Alternatives

Wild Apricot

4,5
#1 Alternative to MemberClicks
Wild Apricot is the #1 online membership software for associations, non-profits, and clubs. Allow Wild Apricot to...

YourMembership

3,8
#2 Alternative to MemberClicks
YourMembership is an affordable, all-in-one member management software built for small to mid-sized associations and...

Member Solutions

4,0
#3 Alternative to MemberClicks
Member Solutions is a cloud-based membership management software for use by fitness clubs, personal trainers, yoga and...

Cvent Event Management

4,4
#4 Alternative to MemberClicks
Cvent provides online event planning and management, web survey and email marketing software for event planners,...

Reviews

Overall rating

4,4 /5
(434)
Value for Money
4,4/5
Features
4,1/5
Ease of Use
4,1/5
Customer Support
4,8/5

Already have MemberClicks?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Write a Review!
Showing 5 reviews of 434
Lori K.
Overall rating
  • Industry: Public Safety
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

The product is good and somewhat easy to use, but It's the service that keeps us happy.

Reviewed on 2018/06/13

Pros

Easy to use website creation area. Be able to update our website easily helps us to keep the content more current. Easy to create reports for our magazine distribution and other media distribution. It is easy to create the needed forms for our special events. The dashboard is a great way for my board of directors to view current membership numbers, this saves me time and I don't have to provide a report each month. It is nice having a help desk link to get questions answered quickly. It is also helpful to have the Tuesday and Thursday training sessions show up on my google calendar so that I can learn memberclicks funtionality on a weekly basis. Our members find it easy to use as well. They can update there membership rosters with a simple click of a button. They can add just as easily by clicking a button to add a new member to there roster.

Cons

I do not like the limitations of the content we want to creation, such ad emails. There seems to be a lot of limitations of size and file types. I do not like that an invoice does not automatically update after a service director updates there individual profile list of there active members. They have to call our office for us to click several buttons and create a new invoice so they can pay it. Our organization has annual renewal of over 7000 people, a simple button that the service director could puch once the roster has been updated to update the invoice automatically is something memberclicks needs to add. I know that we are not the only organization that does group membership types. Annother feature that would be nice is to be able to see more detailed demographics on our e-blast system. I know we can see who opened it but additional data would be nice.While the help desk page provides alot of information, I would like to see more video content on how to do things with memberclicks. I prefer video over reading long pages because i do not have alot of time in my day to search for the answers, which is why if it takes me more then 10 minutes to find an answer, I will stop looking and call customer service.

Carol T.
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

LACPA's Review of MemberClicks

Reviewed on 2021/11/29

It's been very nice working with MC and they have always been there for us. However, we do see a...

It's been very nice working with MC and they have always been there for us. However, we do see a longer time in replying back to our questions lately. Also, we need to ask to have our website resynced. Why doesn't this happen automatically?

Pros

As a non-technical person, it was pretty easy to learn. We are very thankful for your Help Team. Although, we do see a longer time in replying back to our questions lately. Also, we need to ask to have our website resynced more often. Why doesn't this happen automatically?

Cons

We are unable to have fields where we want them. You have some main fields we use, but not all, so we created custom fields, but they are not where we'd like them to be. Example: Degree - It should be where the name information is listed.

Alternatives Considered

Wild Apricot

Reasons for Choosing MemberClicks

We were told we could have a shopping cart for our events. This has not yet happened.

Switched From

YourMembership

Reasons for Switching to MemberClicks

We were told we could have a shopping cart for our events. This has not yet happened.

Response from Personify

Hi Carol,

Thanks for your review!

A member of our Customer Success team will be in touch with you regarding some of the points you mentioned.

- The MemberClicks Team

Nancy G.
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Using product for two months and feeling frustrated

Reviewed on 2018/10/08

I did not have a positive experience with my on-boarding specialist. There was often confusion...

I did not have a positive experience with my on-boarding specialist. There was often confusion about appointment times; work that was promised was not completed timely; in fact, some of it has still not been done and we have been live for two months. When the system went live, renewal notices were sent to all my members and they were only supposed to go to the ones that had lapsed. My Board of Directors approved the rather large expenditure to purchase the system and then my credibility was impacted when I had to explain why members that had already paid for the year, were receiving a bill. Even though I had put in writing to the on-boarding specialist that the renewal notices for 2019 were to go our in November 2018, they went out September 1st. When I questioned this, I was told there was a bit of confusion. Thank goodness the help team members have been responsive and have tried to help sort out any problems.

Pros

As the director of a member based association, I contacted my fellow directors in other states that were using MemberClicks to ask about their experience with the product. They all recommended it noting just a few problem areas. I had an amazing demo experience with a very knowledgeable and friendly staff person who sold me on the product. Having the ability to track membership, generate invoices and track payments was a key reason for choosing the product. I hope that in a year's time, my comfort level with using the system will be such that I can realize the benefits we envisioned when purchasing the product. I will say the help desk staff are very responsive and accessible.

Cons

I have used other AMS products in other jobs so I have a basis for comparison in terms of what these systems can do. I would like to see MemberClicks streamline the creation of notices for members. For example, right now I have to create a notice for every single type of member (e.g. notice about payment of dues). It would be much easier if I could create a notice and then click which members it applies to rather than having to copy and paste the info into 8 different notices. Also, I know there are videos and staff available by e-mail but it would be helpful to have a guide or instruction manual that includes step by step instructions, rather than having to search through a bunch of articles. Also, I would love to be able to produce membership and revenue reports.

Sarah M.
Overall rating
  • Industry: Law Practice
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Quick start up, great value for the money

Reviewed on 2021/11/29

Overall MemberClicks is very user friendly and the support staff is able to help with anything you...

Overall MemberClicks is very user friendly and the support staff is able to help with anything you can't figure out on your own. There also also options to be able to use their system to offer a fairly high level of customization for the cost of the system.

Pros

MemberClicks has many customizable features to fit a broad range of association needs. They also are constantly evolving and adding more useful tools. They solicit customer feedback in determining what new features to implement.

Cons

It could be easier to navigate between certain areas of the admin site. For example once you find a certain form and hit the back button you go all the way back to the full list of forms instead of the subset of forms you searched for. Also we are having issues with the password reset feature.

Alternatives Considered

Wild Apricot

Reasons for Choosing MemberClicks

The email marketing in our previous AMS was overly restrictive and prescriptive in when you could send emails to your members.

Reasons for Switching to MemberClicks

MemberClicks had a more robust offering of features.

Response from Personify

Thank you Sarah for the review, we appreciate your business!
- MemberClicks Team

Jackie R.
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Exceptional customer service makes this product TOP RATED!

Reviewed on 2021/06/01

MemberClicks has enabled us to provide a more useful website. Our engagement has increased and...

MemberClicks has enabled us to provide a more useful website. Our engagement has increased and members are able to easily find pages they are looking for. The event management is very user-friendly. I give them an A+ in customer service and continued improvements!

Pros

As a small organization its important to have access to customer support. Memberclicks excels here. The product is very user-friendly and customizable to my needs. They continue to improve the product and we are very happy to partner with them. The reports you can run provide real-time information and help us provide quality service to our members.

Cons

Getting use to the layout of the pages requires extra effort when placing items on the page. Learning to use tables helps the best but still requires attention to detail. Sometimes I spend extra time lining the pages up to keep the professional appearance.

Alternatives Considered

Wild Apricot

Reasons for Choosing MemberClicks

Poor customer support in YourMembership after the merge. I felt maybe they just grew too fast and didn't have the staff to manage.

Switched From

YourMembership

Reasons for Switching to MemberClicks

The sales team did a great job finding us references to check quickly that supported their claim to exceptional customer service and a quality product.
Showing 5 reviews of 434 Read all reviews

MemberClicks FAQs

Below are some frequently asked questions for MemberClicks.

MemberClicks offers the following pricing plans:

  • Starting from: US$238,00/month
  • Pricing model: Subscription
  • Free Trial: Not Available

Pricing is based on the number of member profiles in your database. We offer both monthly and annual payment options. For more details, see the link to our pricing page above.

MemberClicks has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500

MemberClicks supports the following languages:

English

MemberClicks supports the following devices:

We do not have any information about what integrations MemberClicks has

MemberClicks offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

See all software categories found for MemberClicks.