Reservio

Online booking & appointment scheduling software

4,6 /5 (39 reviews) Write a Review!

Reservio Overview

What is Reservio?

Reservio is an online booking and appointment scheduling platform for client-serving businesses of all types and sizes, with additional features for business performance tracking and promotion.

Reservio build custom, tailored solutions for every type of business, and design each scheduling tool for maximum user efficiency. The scalable software is used by personal trainers, educators, beauticians, salon managers, healthcare providers and more, in over 35 countries. Reservio helps businesses in service-providing industries such as these to save time on scheduling and simplify the appointment booking process for their customers.

The freemium online scheduling software helps business to manage appointments, events, staff and clients, all from one central interface. A simple online calendar helps business stay up to date with online bookings, time management, scheduling, and staff management whilst online booking forms can be created and customized, with booking alerts sent via email. With Reservio, clients are able to self-book appointments 24/7 and can be sent appointment-related notifications and reminders. Business reporting, statistics and an intuitive CRM provide valuable business insights and help managers to make better scheduling decisions. Reservio use customer feedback to continually extend their features and functionality.

Reservio Overview

Pricing

Starting from
US$9,00/month

Pricing options

Free Trial
Free
Subscription
Value for money

Beyond a basic free plan, Reservio offer 3 pricing plans:

Starter: $9/month

Standard: $19/month

Pro: $39 /month

A free month is given with every yearly subscription.


Reservio Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, India, Japan, Germany
Supported Languages
Czech, English, French, German, Hungarian and 3 others, Italian, Portuguese, Spanish

Media

All Reservio booking pages are mobile-ready
Keep track of appointments in an elegant drag-and-drop calendar
Allow customers to book their appointments 24/7 via Reservio
Set up accesses for multiple team members, each with custom access rights
Create, view and manage appointments on a shared company calendar
Manage staff, the services they provide, and set their Reservio access levels
Set up and configure an online booking system
Reservio screenshot: All Reservio booking pages are mobile-ready Reservio screenshot: Keep track of appointments in an elegant drag-and-drop calendar Reservio screenshot: Allow customers to book their appointments 24/7 via Reservio Reservio screenshot: Set up accesses for multiple team members, each with custom access rights Reservio screenshot: Create, view and manage appointments on a shared company calendar Reservio screenshot: Manage staff, the services they provide, and set their Reservio access levels Reservio screenshot: Set up and configure an online booking system

Reservio Reviews

Reservio Reviews

Overall rating
4,6
/
5
Excellent
30

Very good
5

Average
2

Poor
0

Terrible
2

Value for Money
4,4
Features
4,3
Ease of Use
4,7
Customer Support
4,6
90% recommended this app
Eduardo O.

Multidisciplinary, flexible, functional and robust.

Undoubtedly Reservio is one of the most advanced and complete web tools that are available in the market, has given me the ability to effectively perform administrative management of my beauty salon, facilitating and optimizing daily activities such as scheduling appointment and database of my customers, however I consider that the greatest benefit that has provided me this program is the development of business through digital marketing , allowing the development and positioning of my business as one of the most prestigious in my locality, increasing my client portfolio, on the other hand I as business owner can manage my salon in a general way beauty and in turn serve my customers in a personalized way, doing stylist work, which I love. I am pleasantly satisfied with the performance of this program that has generated effectiveness in my team.


Flavia L.

New User of reservio

much easier to organize meetings with the young people coming to subscribe to our association. Easier to know how much people we're expecting.


Hynek P.

Not 100% solution, unfortunately

Using this service for 2 years, from time to time it fails to synchronize with the Google Calendar and then lets your customers order on the dates you are already full, which is very annoying


Vanessa D.

Easy to learn and implement for anybody

I spent a few hours researching and comparing different booking systems . I found Reservio to be very reasonably priced, easy to use and the great customer service was a huge factor in deciding which software to use as we are confident in the knowledge that we can get quickly help should we need it. I found it easy to find my way around the software and teach to my colleagues who will also be using it. It does everything we need it to do, allowing us to do both singular and group bookings and giving us the option to make appointments public or private which was essential with the type of varied work we do.


Matthew J.

Easy Booking Software

Reservio is helping us with bookings of our sports facilities following COVID-19. It allows us to comply with current guidelines surrounding a return to sport.


Eduardo O.
Industry: Health, Wellness & Fitness
Company size: 11-50 Employees

Multidisciplinary, flexible, functional and robust.

Used Daily for 1+ year
Reviewed on 2020/01/06
Review Source: Capterra

Undoubtedly Reservio is one of the most advanced and complete web tools that are available in the market, has given me the ability to effectively perform administrative management of my beauty salon, facilitating and optimizing daily activities such as scheduling appointment and database of my customers, however I consider that the greatest benefit that has provided me this program is the development of business through digital marketing , allowing the development and positioning of my business as one of the most prestigious in my locality, increasing my client portfolio, on the other hand I as business owner can manage my salon in a general way beauty and in turn serve my customers in a personalized way, doing stylist work, which I love. I am pleasantly satisfied with the performance of this program that has generated effectiveness in my team.

Pros

Reservio is a cloud-based platform, which also has mobile application compatible with both Android and iOS, is very easy to configure because it has configuration wizard, offers a wide level of customization, which gives you the ability to insert users, color preferences, services and staff. It has a design is very simple and elegant and that facilitates its use, thanks to its friendly interface does not require learning curve. It is a very robust and interdisciplinary tool so it can be used by different professionals in a wide range of areas. It allows the scheduling of appointments, online reservations, management of employees and payrolls, in addition to a customer database. One aspect to highlight of this program is that it offers a powerful digital marketing tool that will serve for promotional campaigns, on the other hand, as well as an efficient system for generating reminders and alerts. On the other hand, it has a free package with 40 monthly reservations and more basic planning tools and packages of paid services (Starter, Standard, and Pro), at an extremely affordable price (10,20 and 40 $ per month) with more advanced functions.

Cons

I love this platform very well designed, offers high performance, I have nothing negative to add. However, I would like to insert an inventory control function since I use it to manage a beauty salon and I would be very helpful in developing this feature.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Flavia L.
Industry: Staffing & Recruiting
Company size: 11-50 Employees

New User of reservio

Used Daily for Free Trial
Reviewed on 2020/08/26
Review Source: Capterra

much easier to organize meetings with the young people coming to subscribe to our association. Easier to know how much people we're expecting.

Pros

Reservio is very firendly User and easy to understand. the procedures are clear and easy to find. Very easy to add the link in our website.

Cons

we're still on the free app so we're discovering and doing configurations very often, so a bit difficult to answer so far.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Hynek P.
Industry: Retail
Company size: 2-10 Employees

Not 100% solution, unfortunately

Used Daily for 1+ year
Reviewed on 2016/08/09
Review Source: Capterra

Using this service for 2 years, from time to time it fails to synchronize with the Google Calendar and then lets your customers order on the dates you are already full, which is very annoying

Pros

Customer service reacts very quickly

Cons

It does not work as it should. Synchronization issues are still appearing after serveral months

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 6.0/10

Vanessa D.
Industry: Nonprofit Organization Management
Company size: 11-50 Employees

Easy to learn and implement for anybody

Used Daily for Free Trial
Reviewed on 2020/07/27
Review Source: Capterra

I spent a few hours researching and comparing different booking systems . I found Reservio to be very reasonably priced, easy to use and the great customer service was a huge factor in deciding which software to use as we are confident in the knowledge that we can get quickly help should we need it. I found it easy to find my way around the software and teach to my colleagues who will also be using it. It does everything we need it to do, allowing us to do both singular and group bookings and giving us the option to make appointments public or private which was essential with the type of varied work we do.

Pros

Easy to use interface even without prior experience with type of software.
Ease of use for the rest of the team who will be using the software.
The statistics and data reports are extremely useful and important for us to access and assess data quickly and efficiently.
The "connectivity" for both staff and customers is very efficient and customisable allowing for clear communication.
Any teething problems have been quickly resolved with on hand help from the team at reservio through a chat box on the site.

Cons

It would be great to have a html code that allows me to embed the calendar into our website rather than just putting a link to the booking form.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Matthew J.
Industry: Sports
Company size: 2-10 Employees

Easy Booking Software

Used Daily for Free Trial
Reviewed on 2020/06/30
Review Source: Capterra

Reservio is helping us with bookings of our sports facilities following COVID-19. It allows us to comply with current guidelines surrounding a return to sport.

Pros

The calendar of available sessions is clear and concise for members to use. It is simple to book into a session.
There is good flexibility around the number of participants you can allow for each session and this information is clearly shown to the end-user.
The ability for other staff to log on and check bookings of sessions is very useful.

Cons

A little fiddly to set up initially, but easy once you get going.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

User recommendation
9,1/10
Based on 39 user ratings
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Reservio Pricing

Reservio Pricing

Starting from
US$9,00/month
Free Trial
Free
Subscription
Value for money

Beyond a basic free plan, Reservio offer 3 pricing plans:

Starter: $9/month

Standard: $19/month

Pro: $39 /month

A free month is given with every yearly subscription.

Beyond a basic free plan, Reservio offer 3 pricing plans:

Starter: $9/month

Standard: $19/month

Pro: $39 /month

A free month is given with every yearly subscription.

Value for Money
4,4/5
Based on 39 user ratings
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Reservio Features

Reservio Features

API
Activity Dashboard
Activity Tracking
Automatic Notifications
Calendar Management
Contact Management
Custom Fields
Customer Database
Customizable Branding
Customizable Reporting
Customizable Templates
Data Import/Export
Electronic Payments
Email Integration
Real Time Data
Reminders
Reporting & Statistics
Social Media Integration
Surveys & Feedback
Third Party Integration
Features
4,3/5
Based on 39 user ratings
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Categories

Additional information for Reservio

Additional information for Reservio

Key features of Reservio

  • 24/7 e-mail support
  • Appointment scheduling
  • Calendar
  • Client 24/7 self-booking
  • Client relationship management
  • Client reminders
  • Email & SMS notifications
  • Facebook Page integration
  • Group event scheduling
  • HIPAA compliant
  • History of activities
  • Individual notes
  • Modern booking page for clients
  • Multiple locations
  • Multiple staff logins
  • Passes
  • Quick set-up
  • Statistics of business
  • Synchronization of calendars
  • Website integration

Benefits

  • Accept and confirm online bookings outside of working hours, 24/7.

  • Have everything visible in one online calendar, accessible from anywhere.

  • Integrate with Facebook and share available appointments or events on social media.

  • Use Reservio's reporting and statistics to analyze and improve business performance.

  • Increase client loyalty by offering membership, class passes or gift vouchers.

  • Provide staff with separate Reservio logins as well as appointment and scheduling notifications.

  • Reservio FAQs

    Reservio FAQs

    Below are some frequently asked questions for Reservio.

    Q. What type of pricing plans does Reservio offer?

    Reservio offers the following pricing plans:

    Starting from: US$9,00/month

    Pricing model: Free, Subscription

    Free Trial: Available

    Beyond a basic free plan, Reservio offer 3 pricing plans: Starter: $9/month Standard: $19/month Pro: $39 /month A free month is given with every yearly subscription.

    Q. What are the main features of Reservio?

    Reservio offers the following features:

    • 24/7 e-mail support
    • Appointment scheduling
    • Calendar
    • Client 24/7 self-booking
    • Client relationship management
    • Client reminders
    • Email & SMS notifications
    • Facebook Page integration
    • Group event scheduling
    • HIPAA compliant
    • History of activities
    • Individual notes
    • Modern booking page for clients
    • Multiple locations
    • Multiple staff logins
    • Passes
    • Quick set-up
    • Statistics of business
    • Synchronization of calendars
    • Website integration

    Q. Who are the typical users of Reservio?

    Reservio has the following typical customers:

    Small Business, Large Enterprises, Public Administrations, Non Profit, Freelancers, Mid Size Business

    Q. What languages does Reservio support?

    Reservio supports the following languages:

    Czech, English, French, German, Hungarian, Italian, Portuguese, Spanish

    Q. What type of pricing plans does Reservio offer?

    Reservio has the following pricing plans:

    Free, Subscription

    Q. Does Reservio support mobile devices?

    We do not have any information about what devices Reservio supports

    Q. What other apps does Reservio integrate with?

    Reservio integrates with the following applications:

    Google Calendar, Google Contacts, Mailchimp, Microsoft Outlook, Wix, Wordpress

    Q. What level of support does Reservio offer?

    Reservio offers the following support options:

    FAQs, Knowledge Base, Online Support, Phone Support