Reservio

Reservio

Online booking & appointment scheduling software

4.3/5 (22 reviews)

Reservio Overview

Reservio is an online booking and appointment scheduling platform for client-serving businesses of all types and sizes, with additional features for business performance tracking and promotion.

Reservio build custom, tailored solutions for every type of business, and design each scheduling tool for maximum user efficiency. The scalable software is used by personal trainers, educators, beauticians, salon managers, healthcare providers and more, in over 35 countries. Reservio helps businesses in service-providing industries such as these to save time on scheduling and simplify the appointment booking process for their customers.

The freemium online scheduling software helps business to manage appointments, events, staff and clients, all from one central interface. A simple online calendar helps business stay up to date with online bookings, time management, scheduling, and staff management whilst online booking forms can be created and customized, with booking alerts sent via email. With Reservio, clients are able to self-book appointments 24/7 and can be sent appointment-related notifications and reminders. Business reporting, statistics and an intuitive CRM provide valuable business insights and help managers to make better scheduling decisions. Reservio use customer feedback to continually extend their features and functionality.

Pricing

Starting from
US$9,00/month
Pricing options
Free Trial
Free
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Asia, Australia, Canada, Europe, Germany and 5 others, India, Japan, Latin America, Middle-East and Africa, United Kingdom

Supported Languages

Czech, English, French, German, Hungarian and 3 others, Italian, Portuguese, Spanish

Reservio Reviews

Overall rating
4.3/5
82% positive reviews
15
Excellent
3
Very good
2
Average
0
Poor
2
Terrible
Alexander N.

Alex Neiford's Review

Reviewed on 2014/05/19
Review Source: Capterra

I have reviewed several appointment websites from Appointlet to Genbook and I have found that by far Reservio outpaces both products, The calender function is easier. The unlimited features are exceptionally better (staff members, etc...) The pricing point i feel is better than the competition also especially since your premium package is 10 dollars cheaper monthly than the next best competitor that I have seen. I love the session tracking feature, it works seamlessly with my website. I think the only thing that may help is more detail before you buy, in other words there were several questions i had to ask via email (especially about the session tracking ability) before I was sure I wanted to buy. I do love the simplicity of the website, but i beleive that there could be detailed explanation, using words, pics, or video that could possibly allow for more purchases before having to contact someone via email. So I love the product but more explanation of all of you guys great services could possibly help sell more premium memberships WITHOUT people having to call you. If people arent exactly sure what they are buying then they may not take the time to ask and therefore a missed selling oppurtunity. Other than that your service is perfect (better than the rest) but again it took me inquiring about these features as opposed to them being fully explained on the site beforehand. Had all the functionalities been explained on the site I would not have had to email my questions and I would have purchased the package 4 days ago. But nevertheless, i am a huge fan!

Response from Reservio

Hi Alex, thank you for such a warm feedback. We are very glad you are satisfied with our services and I hope our product will serve your needs well. We are already taking steps to add more information to our homepage. Thanks for letting us know about this!

Rating breakdown

Ease of Use
Customer Support

Anthony C.

Great solution with limited features

Used Daily for 6-12 months
Reviewed on 2017/01/10
Review Source: Capterra

This solution is great and we use it every day, however, after a year of usage, the feature is exactly the same.
The support is active but the development seems in standby.
However a great solution to manage planning of our salon

Response from Reservio

Dear Anthony, thank you for your review!
Customer's feedback is really important to us and is always much appreciated.

We are glad to hear that you are satisfied with our product and with provided customer support, hoping that you'll be more satisfied with our development in the upcoming year.

Last year, we started to work on a new version of Reservio and it's mobile application (Android, iOS), which will be available this year. You can also look forward to many improvements this year, such as redesigned booking page rolling out this month.

Please, don't hesitate to contact us anytime you'd have further questions or need help!

Reservio

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

7.0/10
Verified Reviewer

Reservio makes it easy for us to keep track of and schedule appointments with clients

Used Daily for 6-12 months
Reviewed on 2018/12/10
Review Source: Capterra

Pros

We love using Reservio for our landscape clients -- it makes it easy for them to come in for a consultation, set up their presentation appointment, and so much more

Cons

Nothing - we loved using Reservio -- it makes it so easy for us to keep track of our appointments!

Rating breakdown

Ease of Use

Likelihood to recommend

8.0/10
Brandon S.

The reservation site everyone needs

Reviewed on 2014/11/25
Review Source: Capterra

Because of the flexibility of Reservio's features, we were able to create an option for our community to register for our Christmas Story event. The ease of use made me confident that even the most technologically illiterate person would be able to book their time slot for the tour. In fact, over the last two months, I haven't heard a single complaint or difficulty in using the site.
In addition, the costumer service is prompt, helpful, and exceeded expectations when working together to incorporate the site/product into our event. Whenever a business is interested in making something work for the client rather than their own bottom line, I can be confident in continuing to use the product.
Apart from using it for our non-profit, the small business applications would be superb if you ever schedule any kind of service with a client.

Rating breakdown

Ease of Use
Customer Support

Melani W.

Very easy to use, clean look

Reviewed on 2015/05/09
Review Source: Capterra

I just started using this to book tarot readers for upcoming events and it handles the exceptions in our scheduling very well. You can schedule a person for multiple time periods in a day without any hassle. It was very easy to use, and I picked it up in no time. The Calendar view seems a bit glitchy, and it would be nice to be able to change the backgrounds on the calendar for scheduled versus non-scheduled time periods so it's not white on white, but I can live with that. I also wish there was a bit more room for the bio for staff, but that's so minor. The free version limits you to 40 bookings and 25 SMS messages, which is good for a trial period for one of our events. The first "Standard" level is very affordable, too, and that level allows you to email staff when they have a booking.

Rating breakdown

Ease of Use
Customer Support

Reservio Pricing

Starting from
US$9,00/month
Pricing options
Free Trial
Free
Subscription
Value for money

Beyond a basic free plan, Reservio offer 3 pricing plans:

Starter: $9/month

Standard: $19/month

Pro: $39 /month

A free month is given with every yearly subscription.

Reservio Features

  • API
  • Automatic Notifications
  • Calendar Management
  • Customer Database
  • Data Import/Export
  • Reporting & Statistics
  • Third Party Integration

  • Activity Dashboard
  • Activity Tracking
  • CRM Integration
  • Custom Fields
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Electronic Payments
  • Email Integration
  • Mobile Integration
  • Real Time Data
  • Reminders
  • Social Media Integration

Additional information for Reservio

Key features of Reservio

  • 24/7 e-mail support
  • Appointment scheduling
  • Calendar
  • Client 24/7 self-booking
  • Client relationship management
  • Client reminders
  • Email & SMS notifications
  • Facebook Page integration
  • Group event scheduling
  • HIPAA compliant
  • History of activities
  • Individual notes
  • Modern booking page for clients
  • Multiple locations
  • Multiple staff logins
  • Passes
  • Quick set-up
  • Statistics of business
  • Synchronization of calendars
  • Website integration

Benefits

  • Accept and confirm online bookings outside of working hours, 24/7.

  • Have everything visible in one online calendar, accessible from anywhere.

  • Integrate with Facebook and share available appointments or events on social media.

  • Use Reservio's reporting and statistics to analyze and improve business performance.

  • Increase client loyalty by offering membership, class passes or gift vouchers.

  • Provide staff with separate Reservio logins as well as appointment and scheduling notifications.

  • Reservio FAQs

    Below are some frequently asked questions for Reservio.

    Q. What type of pricing plans does Reservio offer?

    Reservio offers the following pricing plans:

    Starting from: US$9,00/month

    Pricing model: Free, Subscription

    Free Trial: Available

    Beyond a basic free plan, Reservio offer 3 pricing plans:

    Starter: $9/month

    Standard: $19/month

    Pro: $39 /month

    A free month is given with every yearly subscription.

    Q. What are the main features of Reservio?

    Reservio offers the following features:

    • 24/7 e-mail support
    • Appointment scheduling
    • Calendar
    • Client 24/7 self-booking
    • Client relationship management
    • Client reminders
    • Email & SMS notifications
    • Facebook Page integration
    • Group event scheduling
    • HIPAA compliant
    • History of activities
    • Individual notes
    • Modern booking page for clients
    • Multiple locations
    • Multiple staff logins
    • Passes
    • Quick set-up
    • Statistics of business
    • Synchronization of calendars
    • Website integration

    Q. Who are the typical users of Reservio?

    Reservio has the following typical customers:

    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

    Q. What languages does Reservio support?

    Reservio supports the following languages:

    Czech, English, French, German, Hungarian, Italian, Portuguese, Spanish

    Q. What type of pricing plans does Reservio offer?

    Reservio has the following pricing plans:

    Free, Subscription

    Q. Does Reservio support mobile devices?

    We do not have any information about what devices Reservio supports

    Q. What other apps does Reservio integrate with?

    Reservio integrates with the following applications:

    Google Calendar, Google Contacts, Mailchimp, Microsoft Outlook, Wix, Wordpress

    Q. What level of support does Reservio offer?

    Reservio offers the following support options:

    FAQs, Knowledge Base, Online Support, Phone Support