Finale Inventory

Finale Inventory

Cloud-based inventory management for growing businesses

4.7/5 (143 reviews)

Finale Inventory Overview

Finale Inventory is an intuitive cloud-based inventory management system that is easy to use while designed to scale to the demands of a growing business. Handle all stock movements from purchasing through to sales.

From the ShipStation inventory management integration, QuickBooks integration, and Kitting (Product Bundling) feature, Finale offers a comprehensive solution for multi-channel ecommerce retailers. Finale Inventory makes it a snap to manage inventory across all the marketplaces (e.g. eBay, Amazon, Magento) products are sold. Prevent overselling and receiving negative reviews by having Finale sync inventory stock levels backs to selling marketplaces. Additionally, Finale can support 2 Million products and 1/2 millions orders / month for high volume customers.

For warehouse distribution companies, Finale offers a solution that is second to none. Finale Inventory offers a comprehensive out-of-the-box barcode solution that doesn't require a small team of expensive integration consultants to get everything up and running.

Finale Inventory supports many barcode configurations - whether users print their own labels, or use the manufacturer applied barcodes, use serial numbers, product IDs, lot IDs, pre-printed barcode labels, or generic sequential barcode labels - Finale has it covered. Finale also includes lot id tracking, serial number tracking and multi-location support.

Pricing

Starting from
US$99,00/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

United States

Supported Languages

English

Finale Inventory Reviews

Overall rating
4.7/5
97% positive reviews
109
Excellent
30
Very good
4
Average
0
Poor
0
Terrible
Brett H.

Finale Inventory Has Transformed Our Company

Used Daily for 6-12 months
Reviewed on 2019/08/15
Review Source: Capterra

We had purchased another inventory management system (Fishbowl) prior to Finale and we struggled to get it implemented for an embarrassingly long time. Everybody in the organization that touched it, hated it... and eventually I decided to abandon it and start my search over. After looking at an endless amount of options a friend recommended Finale. I remember looking at the reviews on Capterra and thinking it was just too good to be true, but that if they were true, I'd found my system. I poured through the demo videos expecting to find something that didn't jibe with how we did business, but I never did. So we started a trial.

I was very worried about push back from my staff, especially from the person that would be in charge of implementing it. Within 20 minutes of her poking around she was in love. Once we decided to move forward with it we were ready to start using it within a few weeks.

We're using Finale with ShipStation. The learning curve for both was almost non-existent. I have total buy-in from everybody that touches it. It's allowed us to become way better about keeping inventory in stock, made purchasing in time from overseas much easier. It's virtually eliminated shipping errors. For the first time in 20 years of running an inventory based business I TRUST what my inventory management system tells me I have in stock.

Most importantly, Finale has made us light years better at serving our customers.

Pros

Customer support is insanely good.

It accurately tracks inventory across several warehouses and sales channels.

The integration with Shipstation has revolutionized how we pick, pack and ship.

Creating and tracking bills of material across many complicated assemblies is easy and intuitive.

Picking using handheld scanners has virtually eliminated errors. In fact, we just went 30 days without a single report of a shipping error from a customer, and have averaged less than a 0.2% error rate in the 8 months that we've been using Finale. With our old system, the error rate was close to 3.0%.

Cycle counts with handhelds have eliminated the need to close down to take inventory, we're going to be off on December 31st for the first time ever!

Cons

We had a little bit of trouble with how Finale tracks BOM of an assembly sold on a marketplace, but worked with their support to find a workaround that has been satisfactory. Even though we didn't like the way it handled it out of the box, we felt like our needs were listened to and a permenant fix is being worked on.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Rod S.

Excellent Cloud Based Inventory Solution For E-Commerce/3rd Party Website Sales

Used Daily for 2+ years
Reviewed on 2018/10/05
Review Source: Capterra

Pros

What isn't there to love about Finale Inventory! We have been a using Finale Inventory since August 2014 and absolutely love it. We are an online retailer selling primarily on eBay and Amazon including Amazon FBA. Some of the features we love:
-Highly Customizable, nearly everything within the software can be customized to the way you want to view it on screen, printed as a report, for search, etc.
- Shipstation Integration (Complete integration including even quick view of stock levels from multiple sources within individual Shipstation Orders).
- Push Stock Levels (Automatically pushes stock levels to all marketplaces, which for us is Amazon, EBay and Shopify).
-Push Lead Days (Automatically sends lead time to marketplaces as stock levels change from different suppliers).
-Easy Copy Paste spreadsheet type updates - If you are fine with Excel, they have made the system easy with a simple copy paste to add new items, update stock levels, change prices etc.
-Multiple product lookups - ability to link multiple SKUs to one master SKU
-Kits and Bundles support - Easy to build kits with bill of materials and push stock levels to market places.
-Multiple Locations/Warehouses
-Multiple custom item attributes
-Quickbooks accounting integration.
-Quick view item sales history
-FAST customer support.
-Developers seem to be open to adding new features based on customer input.

Cons

Coming from a different software previously (Inflow Inventory), there was a steep learning curve as you would expect. Figuring out how you want to customize your screen takes some time as there are just so many features.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Joseph M.

Superb service, perfect for our needs, easy to use

Used Weekly for 2+ years
Reviewed on 2017/07/25
Review Source: Capterra

Pros

We are part of a university research lab group that uses Finale to track supplies of biospecimen collection kits (builds) and lab supplies. The ability to create builds (to track individual components) for our kits is wonderful! Also, the ability to track lot identifiers and expiration dates is critical for lab reagents and things like blood collection vials.

Having Finale Inventory has really helped as our group as we have grown. It's very easy to use and their are still numerous features that we haven't fully explored. Pricing is very reasonable as well.

The customer service is FANTASTIC! Chinh (Co-founder, Finale Inventory) has always been very accessible and replies promptly. He's spent extra time walking through problems with us over the phone. This company really goes out of their way to make sure their customers are happy. I can't stress that enough.

We have used Finale since late 2014 and are currently in the process to expand our use of it. We are very pleased with both the software and the tremendous customer service and user support.

Cons

Overall, we are extremely happy with the software. Sometimes our inventory numbers get off due to user error, especially when our builds change (which is not often). So we don't suggest relying solely on re-order thresholds. This is a problem more with our workflow than the software, but it would be nice if there were some kind of mechanism to assist with build changes and inventory audits (though there are great report features and barcode tracking is an option). We have discussed upgrading to use the barcode tracking (which would probably help alleviate this problem for us), but have not made that commitment.

The ability to control user permissions and access (like completely separating inventory) is also a little limited, but we haven't really had problems from this. Finale does allow you to assign inventory to different custom locations, but we did decide to get a second account to fully separate our inventory tracking between two groups that never share inventory. On the other hand, being able to share inventory and easily move items from one location to another is also a great benefit.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Michael D.

Elegant, Robust, and Intelligent Software for Managing eCommerce Inventory

Reviewed on 2015/11/02
Review Source: GetApp

We've been in the business of eCommerce for almost 15 years and while there are many options for building a sales platform, off-the-shelf back end options have always been somewhat lacking. In our experience product inventory management software is either far too complicated or requires contortions to integrate with the big names in website platforms. To make matters worse, when you use a third party order management system generally things get unnecessarily complicated.

In our case we use BigCommerce for sales, but you could be using any of the top platforms depending on your preference. We then added ShipStation as our order consolidator for all our channels (eBay, Amazon, & BigCommerce). ShipStation gives us a single point whereby we can manage orders and customers and then print, pick, pack, and ship orders. What ShipStation doesn't do is manage inventory. Of course there is order integration software that allows you to do it all, but truthfully you get a Jack of All Trades, master of none situation.

So we cast our net for a solution that would integrate with our order management software. Since our eCommerce platform is entirely online and our order integration software is cloud based we didn't want some proprietary software that would need to be installed on a dedicated server in our office. We wanted to extend the same ease of use we already had to include inventory management, making us truly 'untethered' from our desks.

We found Finale Inventory in the course of our search and immediately started poking around the software. I'm notorious for needing to use something first before I commit and Finale gave us the opportunity to take their software for a test ride. It's hard to describe first impressions, as I've been burned before by software that looked either too slick (and didn't really understand what inventory software should be) or too austere (but with so many unnecessary features you wonder if the designer ever actually managed inventory).

To embrace hyperbole for a moment, Finale Inventory is 'just right'. Every time I thought it might lack some important feature I discovered that the feature was there, just one level deeper down so that it didn't clutter the user interface. This is important because the software is robust to say the least, without being cluttered or discouraging.

A quick overview of the process is as follows; 1) A customer places an order on our website 2) The order is imported into ShipStation for picking, packing, shipping 3) The inventory is debited from Finale inventory. 4) we use Finale to manage low levels and create purchase orders. The great part is that although we use many skus, we have them set up in Finale to correspond to their primary part numbers. This makes multi-channel inventory management and cross-referencing a breeze. We then set up inventory low levels and reorder points so that we can create purchase orders regularly that reflect real sales. Finale then will generate an email to the appropriate vendor with the purchase order we custom tailored.

The best part of the entire system (for me) is the copy and paste ease with which you can manipulate data. If you need to make a change to multiple skus, you need only open a spreadsheet and create a few columns with the data you want to add or change. Copy and paste that data into Finale and then assign each column to match with where you need it to go and you're done.

I could probably go on and on, but I'll end on this. Support so far has been stellar and there are MANY videos that the creators have posted to YouTube that allow you to quickly learn every aspect of the system. We were up and running in an hour, and as we dived into using Finale we never felt lost or overwhelmed. If you manage a business with inventory and Finale Inventory is compatible with your software you'd do well to give it a hard look.

Pros

Ease of Use
Extensively customizable
Depth of features
Customer Support
Documentation

Cons

At first glance the software can seem too simple. Features are there but you need to put in some time and delve deeper. Once you learn the ropes though, the 'con' quickly becomes a resounding 'pro'.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Caleb L.

The best recommendation for a warehouse management system we've ever gotten!

Used Daily for 6-12 months
Reviewed on 2018/04/18
Review Source: Capterra

Pros

I have been using Finale for over Six months now and it really has been one of the better decisions that we have made moving forward with a warehouse management system. It was recommended to us by mutual friends. We came from using Skubana and there were so many things that just didn't work nor met our expectations about a WMS. We had to change a lot of our natural workflow to adapt to Skubana limitations and even then, it was a struggle.

When we first considered changing our system to Finale we were very sceptical since we had already committed so much to Skubana. We thought we would need to start back at square one and the entire gruesome process would start again. That wasn't the case at all, the switch over to Finale was not even a days' worth of work. It was so easy to set everything up that we were operating at 80% in the first 3 hours.

One of the most notable things about Finale is that we were able to address every single problem that our previous WMS could not. Some examples were Dynamic Purchase Order Integration, Location Auditing, System Search functions (Searched the entire database for items rather than just what is categorized under a supplier), and the ability to push fake qty and live qty for the same item for different listings on the same store. Finale works on having the system work, while some other WMS (Skubana) work on making their systems look good.

I look forward to seeing Finale grow more and more!

Cons

Nothing really, so far Finale has been really great. I have already been recommending Finale to a lot my other eCommerce friends that work in similar workflows that we do.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

Finale Inventory Pricing

Starting from
US$99,00/month
Pricing options
Free Trial
Subscription
Value for money

Bronze: $99/month or $999 annually
Silver: $275/month or $2750 annually
Gold: $449/month or $4490 annually
Platinum: $649/month or $6490 annually
Custom: Contact Finale inventory.

No long-term commitments. No set-up or hidden costs.

Finale Inventory Features

  • API
  • Auditing
  • Custom Fields
  • Data Import/Export
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Monitoring
  • Real Time Data
  • Reporting & Statistics
  • Third Party Integration

  • Activity Dashboard
  • Activity Tracking
  • Audit Trail
  • Automatic Notifications
  • Compliance Management
  • Customizable Reporting
  • Document Storage
  • Real Time Reporting
  • Workflow Management

Additional information for Finale Inventory

Key features of Finale Inventory

  • Accounting integration
  • Amazon FBA support
  • Application integration
  • Assignment management
  • Auditing
  • Automatic updates
  • BOM (bill of materials) for manufacturers
  • Barcode label printing
  • Barcode scanning
  • Barcode support
  • Builds for light assembly or manufacturing
  • Bulk import
  • Custom fields
  • Customer management
  • Data import/export
  • Data migration
  • Data syncrhonization
  • Document management
  • Dynamic reorder calculations
  • Ecommerce inventory management
  • Fexible picking & packing options
  • Filtered views
  • History tracking
  • Integrate with ShipStation
  • Inventory management
  • Inventory replenishment
  • Inventory tracking
  • Invoice management
  • Logistics management
  • Lookup / record inventory by scanning by UPC barcode
  • Lot / batch tracking
  • Monitoring
  • Multi-channel management
  • Multi-location
  • Multi-warehouse management
  • Multiple pricing tiers
  • Order management
  • POS
  • Packing slips and bill of ladens
  • Permission management
  • Product kitting
  • Purchase order management
  • Purchasing management
  • QuickBooks integration
  • Quote management
  • Real time data
  • Receiving
  • Reordering functionality
  • Replenishment orders
  • Reporting & statistics
  • Restock forecasting
  • Returns management
  • Sales order
  • Sales reporting
  • Search functionality
  • Serial number tracking
  • Shipping management
  • Square POS Integration
  • Stock management
  • Summary reports
  • Supplier management
  • Third party integration
  • Traceability
  • Transaction history
  • eCommerce integration

Benefits

  • Centralized Inventory Tracking

    Sync both offline and online orders in one central location. For online sales, Finale will sync with the user's shopping cart (e.g, Volusion or Magento) and marketplaces (e.g. Amazon and eBay) via the ShipStation inventory management integration. For offline orders, Finale will sync Square POS orders. Prevent overselling and receiving negative reviews by having Finale sync inventory stock levels backs to the Amazon, Woocommerce, Magento, and other popular shopping carts and marketplaces in near real-time.

  • Easy Migration From Excel (or other inventory management systems)

    Finale Inventory was designed to accommodate companies that used Excel as their initial inventory management tool and need to migrate to an inventory management system to support their growing business.

  • Multi-location Support

    - Monitor inventory levels by location
    - Receive or pick inventory at each location
    - Quickly transfer products from one location to another

  • Easy Customization (because each company is different)

    Whether it's adding custom fields in a master product list, customizing purchase or sales orders, or customizing reports for a user's exact needs, Final Inventory makes it easy to customize the software.

  • Lightning Quick Search / Filter Capability

    We designed the software with speed in mind. We want users to spend time leveraging Finale to make data-driven business decisions as opposed to seeing the loading spinner and waiting for results to return.

  • Extensive Shipping Capabilities

    Final Inventory has extensive packing and capabilities which goes beyond the basic operation of printing a pull sheet, picking the products and shipping the package.

  • Case Packing Functionality

    Finale Inventory give users the ability to track case stock items separately from open stock. This makes a complex task of sending a case to the wholesaler and an individual unit to a retail customer a straight forward operation.

  • Extensive Reporting

    Finale Inventory comes preloaded with 20+ common inventory, purchase, sales, and accounting reports. If users do not see a report that meets their exact requirement, Finale has a feature akin to Excel pivot tables that allows users to create custom reports to match their exact need.

  • GetApp Analysis

    Finale Inventory is an intuitive cloud-based inventory management system that is easy to use while designed to scale to the demands of a growing business. It removes the complexity of inventory management and easily handles all your stock movements, from purchasing to shipping your orders.

    Finale is an ideal inventory solution for wholesalers, distributors, warehouse management, multichannel eCommerce sellers, and many other types of businesses. Key features include order management, barcode systems, inventory management, stock take, lot tracking, shipment tracking, and many third-party eCommerce integrations. QuickBooks inventory management and QuickBooks stock control make Finale Inventory an ideal solution for businesses that already have order management records entered into this accounting software, as well.

    Finale Inventory, Cloud-Based Inventory Management.

    What is Finale Inventory?

    Finale Inventory eliminates the complexities typically associated with selling on multiple online marketplaces. The cloud-based inventory management software seamlessly handles incoming and outgoing orders, and it works with businesses to simplify all aspects of eCommerce operations.

    Using Finale Inventory for purchasing, inventory control, shipping, and order fulfillment, companies should be able to consolidate orders for streamlined processing. A number of third-party integrations allow for the centralization of orders and inventory when businesses sell on multiple channels, including Amazon, eBay, and the most popular shopping carts.

    Finale Inventory, Desktop View.

    Finale Inventory Main Features

    Order Management

    Order management software typically encompasses all of a business’s dealings with its suppliers and clients or customers. Whether a business focuses on the purchasing side of the interaction, the sales side of the interaction, or both, Finale Inventory has the tools available to create sales orders and POs, generate invoices, create quotes, track records, send shipment, and receive shipments from purchase orders.

    The reorder functionality allows you to set reordering thresholds for each product to avoid stock-outs, and quickly calculates what needs to be ordered for any given supplier to save you valuable time creating the purchase orders.

    Sales Order.

    Wireless Mobile Barcode Systems

    Finale’s custom scanner software works with any Windows mobile barcode scanner to allow warehouse workers to perform operations quickly with fewer errors. Functions such as receiving, picking, conducting stock takes and stock transfers are quick and easy. After they’re finished, simply sync from the scanner to Finale making the changes available to everyone.

    You can leverage existing UPC codes to simplify the set-up. If the products do not have barcodes, Finale can generate custom ones that meets your needs.

    Barcode Scanning.

    Stock Auditing Capabilities

    You can quickly audit and understand any stock discrepancies with the new stock history reports, which is helpful because it can be arduous to understand who did what when many users make stock changes (such as purchase order shipments, stock transfer, stock changes, stock takes, and sales orders shipments).

    All stock history is tracked by user and timestamp, which allows you to easily investigate any order or warehouse worker issues that might arise. Finale makes it easy to get you the data you need to take the appropriate action.

    Auditing.

    Lot and Serial Number Tracking

    Finale Inventory allows you to create and track your products via batches, lots, or serial number. It ensures clear traceability of your products and makes it easy to track per-product information from receiving to shipping.

    Lot ID Tracking.

    Manufacturing Builds

    Finale makes it quick and simple to create finished products. Its Build module extends the end-to-end processes with specialized capabilities for manufacturers, wholesale distributors and others that need to assemble products or perform basic manufacturing activities to fulfill orders.

    As finished goods are built, Finale automatically deducts component items from your inventory and alerts you when it’s time to re-order, or when there aren’t enough components to finish an assembly.

    Builds.

    Finale Inventory Integrations

    Finale Inventory offers an API, based on REST principles, that developers can use to extend the service or integrate it with other third-party applications. Finale Inventory also offers integration with QuickBooks.

    New integrations with third-party accounting, CRM, and shipping applications are being added to Finale Inventory on a rolling basis.

    Finale Inventory Pricing

    Finale Inventory uses a subscription-based pricing structure. The company’s most basic plan, the Small plan, costs $99 per month. A Standard plan costs $199 per month. Companies that are interested in Finale Inventory’s largest plan, the Enterprise plan, can call for specific pricing information. Free trials are available, as well.

    Finale Inventory Bottom Line

    • Inventory management tools adapt to meet the needs of businesses
    • Real-time inventory syncing with channels such as Amazon and eBay
    • No long-term contracts, just month-to-month service
    • Integrates with QuickBooks
    • Flexible system handles special requirements

    Finale Inventory FAQs

    Below are some frequently asked questions for Finale Inventory.

    Q. What type of pricing plans does Finale Inventory offer?

    Finale Inventory offers the following pricing plans:

    Starting from: US$99,00/month

    Pricing model: Subscription

    Free Trial: Available

    Bronze: $99/month or $999 annually
    Silver: $275/month or $2750 annually
    Gold: $449/month or $4490 annually
    Platinum: $649/month or $6490 annually
    Custom: Contact Finale inventory.

    No long-term commitments. No set-up or hidden costs.

    Q. What are the main features of Finale Inventory?

    Finale Inventory offers the following features:

    • Accounting integration
    • Amazon FBA support
    • Application integration
    • Assignment management
    • Auditing
    • Automatic updates
    • BOM (bill of materials) for manufacturers
    • Barcode label printing
    • Barcode scanning
    • Barcode support
    • Builds for light assembly or manufacturing
    • Bulk import
    • Custom fields
    • Customer management
    • Data import/export
    • Data migration
    • Data syncrhonization
    • Document management
    • Dynamic reorder calculations
    • Ecommerce inventory management
    • Fexible picking & packing options
    • Filtered views
    • History tracking
    • Integrate with ShipStation
    • Inventory management
    • Inventory replenishment
    • Inventory tracking
    • Invoice management
    • Logistics management
    • Lookup / record inventory by scanning by UPC barcode
    • Lot / batch tracking
    • Monitoring
    • Multi-channel management
    • Multi-location
    • Multi-warehouse management
    • Multiple pricing tiers
    • Order management
    • POS
    • Packing slips and bill of ladens
    • Permission management
    • Product kitting
    • Purchase order management
    • Purchasing management
    • QuickBooks integration
    • Quote management
    • Real time data
    • Receiving
    • Reordering functionality
    • Replenishment orders
    • Reporting & statistics
    • Restock forecasting
    • Returns management
    • Sales order
    • Sales reporting
    • Search functionality
    • Serial number tracking
    • Shipping management
    • Square POS Integration
    • Stock management
    • Summary reports
    • Supplier management
    • Third party integration
    • Traceability
    • Transaction history
    • eCommerce integration

    Q. Who are the typical users of Finale Inventory?

    Finale Inventory has the following typical customers:

    Mid Size Business, Small Business

    Q. What languages does Finale Inventory support?

    Finale Inventory supports the following languages:

    English

    Q. What type of pricing plans does Finale Inventory offer?

    Finale Inventory has the following pricing plans:

    Subscription

    Q. Does Finale Inventory support mobile devices?

    We do not have any information about what devices Finale Inventory supports

    Q. What other apps does Finale Inventory integrate with?

    Finale Inventory integrates with the following applications:

    AmeriCommerce, BigCommerce, ChannelSale, QuickBooks Online, ShipStation, ShippingEasy, Shopify, Spark Pay, Vend, Volusion

    Q. What level of support does Finale Inventory offer?

    Finale Inventory offers the following support options:

    FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials