Webgility

Webgility

Automate Your Ecommerce Bookkeeping

3.4/5 (13 reviews)

Webgility Overview

Ecommerce Bookkeeping
* Eliminate data entry and errors in your ecommerce bookkeeping
* Automatically import sales transactions from all your channels
* Automatically track refunds and returns
* Easily select which accounts to use for tracking income, expenses
* Post each sale individually or as a daily summary

Accounting Reconciliation
* Track and post marketplace fees from Amazon or Ebay
* Track and post shipping cost by connecting to your shipping app
* Track and post payment processor fees by connecting to payments
* Easily reconcile against your bank deposit

Sales Tax Compliance
* Post sales tax into the right tax items in accounting
* Track sales tax by state or jurisdiction

Single Dashboard
* See all your ecommerce orders from a single software
* Search, sort, filter, import, export orders easily

Inventory and Customers
* Easily map inventory between ecommerce and accounting
* Automatically transfer missing items and customers in accounting
* Import/Export item mappings in CSV format

Reporting and Analytics
* Intelligent data analysis helps you calculate profit per order
* Track performance across various sales channels
* Track best selling products, top customers
* See sales by geography

Automation and Notifications
* Get orders instantly
* Schedule posting nightly or every hour
* Get status notifications by email

Pricing

Starting from
US$249,00/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

United States

Supported Languages

English

Webgility Reviews

Overall rating
3.4/5
54% positive reviews
6
Excellent
1
Very good
1
Average
2
Poor
3
Terrible
Brett H.

Decent Software / Horrific WooCommerce Integration

Used Daily for 2+ years
Reviewed on 2019/03/07
Review Source: Capterra

Horrible. Have been bringing this to their attention for months with no resolution. Keep promising to look into it, but they don't . They finally send reluctant email admitting that the reason the competitors plugins work properly is because the competitors (like ShipStation) are PROPERLY using the WooCommerce API and Webgility is not. When asked why they can't use the API and properly make a decent plugin, they say they'll get back us - but don't.

IF YOU ARE USING WOOCOMMCERE - TRUST ME - AVOID WEBGILITY AT ALL COSTS. We have switched to ShipStation and it is working amazing, their support is amazing, and it's 10x cheaper.

Lesson learned. Sorry Webgility - we tried to help you, and you ignored us.

Pros

The software has many great features, is able to ship using wide variety of carriers and presents your orders in useful ways, posts back to store channels and posts to QuickBooks.

Cons

Awful non-standard WooCommerce integration is ruining the software, and management has no desire to fix it. Instead of following industry standards and adhering to WooCommerce & plugin API's and documented best practices, they have written some crazy mess of spaghetti code years ago and try to band aid it with updates and customizations, making it so that every time WooCommerce updates (as well as their many plugins), various things stop working. We've spent hundreds hiring outside developers to customize the code to work properly with standard Woo plugins like Product Variations, Shipment Tracking, and more. Every developer has commented that the Webgility WooCommerce plugin is the biggest mess they've ever seen.

Whenever we update plugins like reviews, tracking, WooCommerce, etc - Webgility will break, because they don't follow standards. We've been telling them this for years.

So, just for fun this past week, we downloaded and installed default plugins from competitors like ShipStation and Atandra's T-Hub - guess what? They worked immediately with all plugins and no problems. That shows you Webgility is doing it wrong.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

0.0/10
Michael W.

Webgility keeps the moving parts moving

Used Daily for 2+ years
Reviewed on 2019/01/23
Review Source: Capterra

We have an online store hosted using Volusion. We use QB online for accounting purposes. We use Infusionsoft as our CRM. Webgility connects all the pieces and keeps the orders synchronized in QB, and allows us to use a class that keeps Infusionsoft current. The customer service is great, although there have been times where I had to wait an hour or 2 for a call back. When we connect, the problem is always solved.

Pros

Webgility posts all of our transactions to Quickbooks online every evening. Set it up and forget about it.

Cons

Occasionally the link will break, but I don't know which piece of the puzzle causes that to occur.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Marissa S.

ECC by Webgility for connection of Magento to Quickbooks POS

Used Daily for 2+ years
Reviewed on 2018/11/27
Review Source: Capterra

We are overall satisfied with Webgility, it has streamlined our order processing.

Pros

Easily connect your orders from Magento through ECC to Quickbooks POS to simplify the process of adding orders to Quickbooks POS, shipping orders, canceling orders, and Posting completed orders back to Magento so that customers receive tracking for the shipment.

Cons

Unfortunately this product has not allowed us to compare shipping rates across shipping providers, USPS and UPS.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Carlos S.

great tool

Used Daily for 2+ years
Reviewed on 2018/03/19
Review Source: Capterra

Pros

this tool is great because it allows merchants with multiple sales channels to unify all their orders and expenses to their accounting system it is a great tooL!

Cons

the prices of this tool have increased a lot however we haven been customers since the begining of the app so we get good pricing.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Adnan L.

Unify Circuit

Used Daily for 6-12 months
Reviewed on 2018/04/04
Review Source: SoftwareAdvice

Pros

Better video chat and ease of screen sharing over both PC& mobile platform

Mobile platform support is excellent

Cons

Integration with Federated services for other domains is yet to evolve.

Integration with other UC tools to improve

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10

Webgility Pricing

Starting from
US$249,00/month
Pricing options
Free Trial
Subscription
Value for money

Works with QuickBooks
Monthly Orders - Up to 1,500
Sales Channels - 2
User - 1

Webgility Features

  • API
  • Accounting Integration
  • Automatic Notifications

  • Accounting Management
  • Activity Dashboard
  • Billing & Invoicing
  • Compliance Management
  • Customizable Reporting
  • Data Import/Export
  • Electronic Payments
  • Expense Tracking
  • Financial Analysis
  • Invoice Management
  • Invoice Processing
  • Multi-Currency
  • Real Time Data
  • Receiving
  • Reporting & Statistics
  • Third Party Integration
  • Workflow Management

Additional information for Webgility

Key features of Webgility

  • 35+ eCommerce platforms - Magento, Bigcommerce, Shopify, etc
  • Multi-channel - manage sales and inventory across channels
  • View financial reports of all channels
  • Web-based - access anywhere, at any time
  • Works with all QuickBooks Online and Xero versions in the US

Benefits

Ecommerce bookkeeping
Accounting reconciliation
Sales tax compliance
Financial Reports
Inventory & Customers

Webgility FAQs

Below are some frequently asked questions for Webgility.

Q. What type of pricing plans does Webgility offer?

Webgility offers the following pricing plans:

Starting from: US$249,00/month

Pricing model: Subscription

Free Trial: Available

Works with QuickBooks
Monthly Orders - Up to 1,500
Sales Channels - 2
User - 1

Q. What are the main features of Webgility?

Webgility offers the following features:

  • 35+ eCommerce platforms - Magento, Bigcommerce, Shopify, etc
  • Multi-channel - manage sales and inventory across channels
  • View financial reports of all channels
  • Web-based - access anywhere, at any time
  • Works with all QuickBooks Online and Xero versions in the US

Q. Who are the typical users of Webgility?

Webgility has the following typical customers:

Freelancers, Mid Size Business, Non Profit, Small Business

Q. What languages does Webgility support?

Webgility supports the following languages:

English

Q. What type of pricing plans does Webgility offer?

Webgility has the following pricing plans:

Subscription

Q. Does Webgility support mobile devices?

We do not have any information about what devices Webgility supports

Q. What other apps does Webgility integrate with?

Webgility integrates with the following applications:

3dcart, Authorize.net, BigCommerce, Infusionsoft, Magento, QuickBooks, QuickBooks Online, Shopify, Xero, Zoey

Q. What level of support does Webgility offer?

Webgility offers the following support options:

FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials