Webgility

Automate Your Ecommerce Bookkeeping

3,4 /5 (20 reviews) Write a Review!

Webgility Overview

What is Webgility?

Ecommerce Bookkeeping
* Eliminate data entry and errors in your ecommerce bookkeeping
* Automatically import sales transactions from all your channels
* Automatically track refunds and returns
* Easily select which accounts to use for tracking income, expenses
* Post each sale individually or as a daily summary

Accounting Reconciliation
* Track and post marketplace fees from Amazon or Ebay
* Track and post shipping cost by connecting to your shipping app
* Track and post payment processor fees by connecting to payments
* Easily reconcile against your bank deposit

Sales Tax Compliance
* Post sales tax into the right tax items in accounting
* Track sales tax by state or jurisdiction

Single Dashboard
* See all your ecommerce orders from a single software
* Search, sort, filter, import, export orders easily

Inventory and Customers
* Easily map inventory between ecommerce and accounting
* Automatically transfer missing items and customers in accounting
* Import/Export item mappings in CSV format

Reporting and Analytics
* Intelligent data analysis helps you calculate profit per order
* Track performance across various sales channels
* Track best selling products, top customers
* See sales by geography

Automation and Notifications
* Get orders instantly
* Schedule posting nightly or every hour
* Get status notifications by email

Webgility Overview

Pricing

Starting from
US$249,00/month

Pricing options

Free Trial
Subscription
Value for money

Works with QuickBooks
Monthly Orders - Up to 1,500
Sales Channels - 2
User - 1


Webgility Features

Devices
Business size
S M L
Markets
United States
Supported Languages
English

Media

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Webgility Reviews

Webgility Reviews

Overall rating
3,4
/
5
Excellent
8

Very good
1

Average
4

Poor
4

Terrible
3

Value for Money
3,2
Features
3,4
Ease of Use
3,2
Customer Support
2,9
45% recommended this app
Michael W.

Webgility keeps the moving parts moving

We have an online store hosted using Volusion. We use QB online for accounting purposes. We use Infusionsoft as our CRM. Webgility connects all the pieces and keeps the orders synchronized in QB, and allows us to use a class that keeps Infusionsoft current. The customer service is great, although there have been times where I had to wait an hour or 2 for a call back. When we connect, the problem is always solved.


Rene S.

Awesome integration tool

We have been using webgility to synchronize all of our e-commerce business. We use shopify, amazon, walmart and all of our sales and inventory is synchronized. Very good tool to keep everything in one place.


Brett H.

Decent Software / Horrific WooCommerce Integration

Horrible. Have been bringing this to their attention for months with no resolution. Keep promising to look into it, but they don't . They finally send reluctant email admitting that the reason the competitors plugins work properly is because the competitors (like ShipStation) are PROPERLY using the WooCommerce API and Webgility is not. When asked why they can't use the API and properly make a decent plugin, they say they'll get back us - but don't.

IF YOU ARE USING WOOCOMMCERE - TRUST ME - AVOID WEBGILITY AT ALL COSTS. We have switched to ShipStation and it is working amazing, their support is amazing, and it's 10x cheaper.

Lesson learned. Sorry Webgility - we tried to help you, and you ignored us.


Verified Reviewer

Poor solution which reflects their leadership

Due to these continuous problems we tweaked how we used the tool which led to a decision to downgrade our subscription. Webgility was properly notified yet downgrade was not reflected when our subscription renewed. Despite numerous emails on the subject, Webgility was willing to honor the subscription adjustment as we had evidence of proper submission BUT not willing to refund difference. More or less only willing to extend subscription length - which would have been from 1 year to over 2 years. This concerned us as either their mgmt was unethical OR their viability was in trouble - so we decided to walk away from Webgility. Buyer beware with this company...


Corey V.

Efficient tool for posting orders to Quickbooks!

Overall Webgility has really improved efficiencies in posting to Quickbooks and other selling platforms all together.


Michael W.
Industry: Consumer Electronics
Company size: 2-10 Employees

Webgility keeps the moving parts moving

Used Daily for 2+ years
Reviewed on 2019/01/23
Review Source: Capterra

We have an online store hosted using Volusion. We use QB online for accounting purposes. We use Infusionsoft as our CRM. Webgility connects all the pieces and keeps the orders synchronized in QB, and allows us to use a class that keeps Infusionsoft current. The customer service is great, although there have been times where I had to wait an hour or 2 for a call back. When we connect, the problem is always solved.

Pros

Webgility posts all of our transactions to Quickbooks online every evening. Set it up and forget about it.

Cons

Occasionally the link will break, but I don't know which piece of the puzzle causes that to occur.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Rene S.
Industry: Apparel & Fashion
Company size: 11-50 Employees

Awesome integration tool

Used Daily for 2+ years
Reviewed on 2020/07/24
Review Source: Capterra

We have been using webgility to synchronize all of our e-commerce business. We use shopify, amazon, walmart and all of our sales and inventory is synchronized. Very good tool to keep everything in one place.

Pros

You can integrate any popular e-commerce platform with your accounting software. It also provides analytics and reporting of all the data going through your sales channels including sales orders and inventory.

Cons

We use it to sync our e-commerce business with quickbooks desktop, for this you need an extension installed and there are times where the extension glitches and you need to re-send data , etc. Maybe this could be improved for the desktop version of the extension.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Brett H.
Industry: Media Production
Company size: 2-10 Employees

Decent Software / Horrific WooCommerce Integration

Used Daily for 2+ years
Reviewed on 2019/03/07
Review Source: Capterra

Horrible. Have been bringing this to their attention for months with no resolution. Keep promising to look into it, but they don't . They finally send reluctant email admitting that the reason the competitors plugins work properly is because the competitors (like ShipStation) are PROPERLY using the WooCommerce API and Webgility is not. When asked why they can't use the API and properly make a decent plugin, they say they'll get back us - but don't.

IF YOU ARE USING WOOCOMMCERE - TRUST ME - AVOID WEBGILITY AT ALL COSTS. We have switched to ShipStation and it is working amazing, their support is amazing, and it's 10x cheaper.

Lesson learned. Sorry Webgility - we tried to help you, and you ignored us.

Pros

The software has many great features, is able to ship using wide variety of carriers and presents your orders in useful ways, posts back to store channels and posts to QuickBooks.

Cons

Awful non-standard WooCommerce integration is ruining the software, and management has no desire to fix it. Instead of following industry standards and adhering to WooCommerce & plugin API's and documented best practices, they have written some crazy mess of spaghetti code years ago and try to band aid it with updates and customizations, making it so that every time WooCommerce updates (as well as their many plugins), various things stop working. We've spent hundreds hiring outside developers to customize the code to work properly with standard Woo plugins like Product Variations, Shipment Tracking, and more. Every developer has commented that the Webgility WooCommerce plugin is the biggest mess they've ever seen.

Whenever we update plugins like reviews, tracking, WooCommerce, etc - Webgility will break, because they don't follow standards. We've been telling them this for years.

So, just for fun this past week, we downloaded and installed default plugins from competitors like ShipStation and Atandra's T-Hub - guess what? They worked immediately with all plugins and no problems. That shows you Webgility is doing it wrong.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 0.0/10

Verified Reviewer
Industry: Wholesale
Company size: 501-1 000 Employees

Poor solution which reflects their leadership

Used Daily for 1+ year
Reviewed on 2020/09/03
Review Source: Capterra

Due to these continuous problems we tweaked how we used the tool which led to a decision to downgrade our subscription. Webgility was properly notified yet downgrade was not reflected when our subscription renewed. Despite numerous emails on the subject, Webgility was willing to honor the subscription adjustment as we had evidence of proper submission BUT not willing to refund difference. More or less only willing to extend subscription length - which would have been from 1 year to over 2 years. This concerned us as either their mgmt was unethical OR their viability was in trouble - so we decided to walk away from Webgility. Buyer beware with this company...

Pros

When working, does an ok job of doing what we needed.

Cons

Problem is that it broke down frequently which led to support calls and product reloads.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 0.0/10

Corey V.
Industry: Sports
Company size: 2-10 Employees

Efficient tool for posting orders to Quickbooks!

Used Daily for 1+ year
Reviewed on 2020/07/17
Review Source: Capterra

Overall Webgility has really improved efficiencies in posting to Quickbooks and other selling platforms all together.

Pros

Posting orders to Quickbooks has been a game-changer for us. Previously we manually entered each order into Quickbooks (which took a long time). Webgility has helped speed up that process 10 fold!

Cons

Webgility is great, but gets buggy when there is an update to the software. Unfortunately, there is no way for them to send notifications every time there is a new software update, so we have to take a more reactive approach as opposed to proactively updating before we come across any issues.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

User recommendation
6,6/10
Based on 20 user ratings
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Webgility Pricing

Webgility Pricing

Starting from
US$249,00/month
Free Trial
Subscription
Value for money

Works with QuickBooks
Monthly Orders - Up to 1,500
Sales Channels - 2
User - 1

Works with QuickBooks
Monthly Orders - Up to 1,500
Sales Channels - 2
User - 1

Value for Money
3,2/5
Based on 20 user ratings
Compare value for money rating with alternatives
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Webgility Features

Webgility Features

API
Accounting Integration
Accounting Management
Activity Dashboard
Audit Trail
Automatic Notifications
Billing & Invoicing
Compliance Management
Customizable Reporting
Data Import/Export
Electronic Payments
Expense Tracking
Financial Analysis
Invoice Management
Invoice Processing
Multi-Currency
Real Time Data
Reporting & Statistics
Third Party Integration
Workflow Management
Features
3,4/5
Based on 20 user ratings
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Categories

Additional information for Webgility

Additional information for Webgility

Key features of Webgility

  • 35+ eCommerce platforms - Magento, Bigcommerce, Shopify, etc
  • Multi-channel - manage sales and inventory across channels
  • View financial reports of all channels
  • Web-based - access anywhere, at any time
  • Works with all QuickBooks Online and Xero versions in the US

Benefits

Ecommerce bookkeeping
Accounting reconciliation
Sales tax compliance
Financial Reports
Inventory & Customers

Webgility FAQs

Webgility FAQs

Below are some frequently asked questions for Webgility.

Q. What type of pricing plans does Webgility offer?

Webgility offers the following pricing plans:

Starting from: US$249,00/month

Pricing model: Subscription

Free Trial: Available

Works with QuickBooks Monthly Orders - Up to 1,500 Sales Channels - 2 User - 1

Q. What are the main features of Webgility?

Webgility offers the following features:

  • 35+ eCommerce platforms - Magento, Bigcommerce, Shopify, etc
  • Multi-channel - manage sales and inventory across channels
  • View financial reports of all channels
  • Web-based - access anywhere, at any time
  • Works with all QuickBooks Online and Xero versions in the US

Q. Who are the typical users of Webgility?

Webgility has the following typical customers:

Small Business, Non Profit, Freelancers, Mid Size Business

Q. What languages does Webgility support?

Webgility supports the following languages:

English

Q. What type of pricing plans does Webgility offer?

Webgility has the following pricing plans:

Subscription

Q. Does Webgility support mobile devices?

We do not have any information about what devices Webgility supports

Q. What other apps does Webgility integrate with?

Webgility integrates with the following applications:

3dcart, Authorize.net, BigCommerce, Keap, Magento Commerce, QuickBooks Online, QuickBooks Online Advanced, Shopify, Xero, Zoey

Q. What level of support does Webgility offer?

Webgility offers the following support options:

FAQs, Forum, Knowledge Base, Online Support, Video Tutorials, Phone Support