Webgility Overview
What is Webgility?
Ecommerce Bookkeeping
* Eliminate data entry and errors in your ecommerce bookkeeping
* Automatically import sales transactions from all your channels
* Automatically track refunds and returns
* Easily select which accounts to use for tracking income, expenses
* Post each sale individually or as a daily summary
Accounting Reconciliation
* Track and post marketplace fees from Amazon or Ebay
* Track and post shipping cost by connecting to your shipping app
* Track and post payment processor fees by connecting to payments
* Easily reconcile against your bank deposit
Sales Tax Compliance
* Post sales tax into the right tax items in accounting
* Track sales tax by state or jurisdiction
Single Dashboard
* See all your ecommerce orders from a single software
* Search, sort, filter, import, export orders easily
Inventory and Customers
* Easily map inventory between ecommerce and accounting
* Automatically transfer missing items and customers in accounting
* Import/Export item mappings in CSV format
Reporting and Analytics
* Intelligent data analysis helps you calculate profit per order
* Track performance across various sales channels
* Track best selling products, top customers
* See sales by geography
Automation and Notifications
* Get orders instantly
* Schedule posting nightly or every hour
* Get status notifications by email
Webgility Overview
Pricing
Pricing options
Works with QuickBooks
Monthly Orders - Up to 1,500
Sales Channels - 2
User - 1
Webgility Features
Media
Webgility Reviews
Webgility Reviews
Webgility keeps the moving parts moving
We have an online store hosted using Volusion. We use QB online for accounting purposes. We use Infusionsoft as our CRM. Webgility connects all the pieces and keeps the orders synchronized in QB, and allows us to use a class that keeps Infusionsoft current. The customer service is great, although there have been times where I had to wait an hour or 2 for a call back. When we connect, the problem is always solved.
Awesome integration tool
We have been using webgility to synchronize all of our e-commerce business. We use shopify, amazon, walmart and all of our sales and inventory is synchronized. Very good tool to keep everything in one place.
Decent Software / Horrific WooCommerce Integration
Horrible. Have been bringing this to their attention for months with no resolution. Keep promising to look into it, but they don't . They finally send reluctant email admitting that the reason the competitors plugins work properly is because the competitors (like ShipStation) are PROPERLY using the WooCommerce API and Webgility is not. When asked why they can't use the API and properly make a decent plugin, they say they'll get back us - but don't.
IF YOU ARE USING WOOCOMMCERE - TRUST ME - AVOID WEBGILITY AT ALL COSTS. We have switched to ShipStation and it is working amazing, their support is amazing, and it's 10x cheaper.
Lesson learned. Sorry Webgility - we tried to help you, and you ignored us.
Poor solution which reflects their leadership
Due to these continuous problems we tweaked how we used the tool which led to a decision to downgrade our subscription. Webgility was properly notified yet downgrade was not reflected when our subscription renewed. Despite numerous emails on the subject, Webgility was willing to honor the subscription adjustment as we had evidence of proper submission BUT not willing to refund difference. More or less only willing to extend subscription length - which would have been from 1 year to over 2 years. This concerned us as either their mgmt was unethical OR their viability was in trouble - so we decided to walk away from Webgility. Buyer beware with this company...
Efficient tool for posting orders to Quickbooks!
Overall Webgility has really improved efficiencies in posting to Quickbooks and other selling platforms all together.
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Webgility keeps the moving parts moving
Pros
Webgility posts all of our transactions to Quickbooks online every evening. Set it up and forget about it.
Cons
Occasionally the link will break, but I don't know which piece of the puzzle causes that to occur.
Awesome integration tool
We have been using webgility to synchronize all of our e-commerce business. We use shopify, amazon, walmart and all of our sales and inventory is synchronized. Very good tool to keep everything in one place.
Pros
You can integrate any popular e-commerce platform with your accounting software. It also provides analytics and reporting of all the data going through your sales channels including sales orders and inventory.
Cons
We use it to sync our e-commerce business with quickbooks desktop, for this you need an extension installed and there are times where the extension glitches and you need to re-send data , etc. Maybe this could be improved for the desktop version of the extension.
Decent Software / Horrific WooCommerce Integration
Horrible. Have been bringing this to their attention for months with no resolution. Keep promising to look into it, but they don't . They finally send reluctant email admitting that the reason the competitors plugins work properly is because the competitors (like ShipStation) are PROPERLY using the WooCommerce API and Webgility is not. When asked why they can't use the API and properly make a decent plugin, they say they'll get back us - but don't.
IF YOU ARE USING WOOCOMMCERE - TRUST ME - AVOID WEBGILITY AT ALL COSTS. We have switched to ShipStation and it is working amazing, their support is amazing, and it's 10x cheaper.
Lesson learned. Sorry Webgility - we tried to help you, and you ignored us.
Pros
The software has many great features, is able to ship using wide variety of carriers and presents your orders in useful ways, posts back to store channels and posts to QuickBooks.
Cons
Awful non-standard WooCommerce integration is ruining the software, and management has no desire to fix it. Instead of following industry standards and adhering to WooCommerce & plugin API's and documented best practices, they have written some crazy mess of spaghetti code years ago and try to band aid it with updates and customizations, making it so that every time WooCommerce updates (as well as their many plugins), various things stop working. We've spent hundreds hiring outside developers to customize the code to work properly with standard Woo plugins like Product Variations, Shipment Tracking, and more. Every developer has commented that the Webgility WooCommerce plugin is the biggest mess they've ever seen.
Whenever we update plugins like reviews, tracking, WooCommerce, etc - Webgility will break, because they don't follow standards. We've been telling them this for years.
So, just for fun this past week, we downloaded and installed default plugins from competitors like ShipStation and Atandra's T-Hub - guess what? They worked immediately with all plugins and no problems. That shows you Webgility is doing it wrong.
Poor solution which reflects their leadership
Due to these continuous problems we tweaked how we used the tool which led to a decision to downgrade our subscription. Webgility was properly notified yet downgrade was not reflected when our subscription renewed. Despite numerous emails on the subject, Webgility was willing to honor the subscription adjustment as we had evidence of proper submission BUT not willing to refund difference. More or less only willing to extend subscription length - which would have been from 1 year to over 2 years. This concerned us as either their mgmt was unethical OR their viability was in trouble - so we decided to walk away from Webgility. Buyer beware with this company...
Pros
When working, does an ok job of doing what we needed.
Cons
Problem is that it broke down frequently which led to support calls and product reloads.
Efficient tool for posting orders to Quickbooks!
Overall Webgility has really improved efficiencies in posting to Quickbooks and other selling platforms all together.
Pros
Posting orders to Quickbooks has been a game-changer for us. Previously we manually entered each order into Quickbooks (which took a long time). Webgility has helped speed up that process 10 fold!
Cons
Webgility is great, but gets buggy when there is an update to the software. Unfortunately, there is no way for them to send notifications every time there is a new software update, so we have to take a more reactive approach as opposed to proactively updating before we come across any issues.
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Webgility Pricing
Webgility Pricing
Works with QuickBooks
Monthly Orders - Up to 1,500
Sales Channels - 2
User - 1
Works with QuickBooks
Monthly Orders - Up to 1,500
Sales Channels - 2
User - 1
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Webgility Features
Webgility Features
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Categories
Categories
Additional information for Webgility
Additional information for Webgility
Key features of Webgility
- 35+ eCommerce platforms - Magento, Bigcommerce, Shopify, etc
- Multi-channel - manage sales and inventory across channels
- View financial reports of all channels
- Web-based - access anywhere, at any time
- Works with all QuickBooks Online and Xero versions in the US
Benefits
Ecommerce bookkeeping
Accounting reconciliation
Sales tax compliance
Financial Reports
Inventory & Customers
Webgility FAQs
Webgility FAQs
Below are some frequently asked questions for Webgility.
Q. What type of pricing plans does Webgility offer?
Webgility offers the following pricing plans:
Starting from: US$249,00/month
Pricing model: Subscription
Free Trial: Available
Works with QuickBooks Monthly Orders - Up to 1,500 Sales Channels - 2 User - 1
Q. What are the main features of Webgility?
Webgility offers the following features:
- 35+ eCommerce platforms - Magento, Bigcommerce, Shopify, etc
- Multi-channel - manage sales and inventory across channels
- View financial reports of all channels
- Web-based - access anywhere, at any time
- Works with all QuickBooks Online and Xero versions in the US
Q. Who are the typical users of Webgility?
Webgility has the following typical customers:
Small Business, Non Profit, Freelancers, Mid Size Business
Q. What languages does Webgility support?
Webgility supports the following languages:
English
Q. What type of pricing plans does Webgility offer?
Webgility has the following pricing plans:
Subscription
Q. Does Webgility support mobile devices?
We do not have any information about what devices Webgility supports
Q. What other apps does Webgility integrate with?
Webgility integrates with the following applications:
3dcart, Authorize.net, BigCommerce, Keap, Magento Commerce, QuickBooks Online, QuickBooks Online Advanced, Shopify, Xero, Zoey
Q. What level of support does Webgility offer?
Webgility offers the following support options:
FAQs, Forum, Knowledge Base, Online Support, Video Tutorials, Phone Support
We have an online store hosted using Volusion. We use QB online for accounting purposes. We use Infusionsoft as our CRM. Webgility connects all the pieces and keeps the orders synchronized in QB, and allows us to use a class that keeps Infusionsoft current. The customer service is great, although there have been times where I had to wait an hour or 2 for a call back. When we connect, the problem is always solved.