About Webgility
Ecommerce Bookkeeping
* Eliminate data entry and errors in your ecommerce bookkeeping
* Automatically import sales transactions from all your channels
* Automatically track refunds and returns
* Easily select which accounts to use for tracking income, expenses
* Post each sale individually or as a daily summary
Accounting Reconciliation
* Track and post marketplace fees from Amazon or Ebay
* Track and post shipping cost by connecting to your shipping app
* Track and post payment processor fees by connecting to payments
* Easily reconcile against your bank deposit
Sales Tax Compliance
* Post sales tax into the right tax items in accounting
* Track sales tax by state or jurisdiction
Single Dashboard
* See all your ecommerce orders from a single software
* Search, sort, filter, import, export orders easily
Inventory and Customers
* Easily map inventory between ecommerce and accounting
* Automatically transfer missing items and customers in accounting
* Import/Export item mappings in CSV format
Reporting and Analytics
* Intelligent data analysis helps you calculate profit per order
* Track performance across various sales channels
* Track best selling products, top customers
* See sales by geography
Automation and Notifications
* Get orders instantly
* Schedule posting nightly or every hour
* Get status notifications by email
Pricing starting from:
US$99,00/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Webgility
Key benefits of Webgility
Ecommerce bookkeeping
Accounting reconciliation
Sales tax compliance
Financial Reports
Inventory & Customers
Devices
Business size
Markets
Canada, United Kingdom, United States
Supported Languages
English
Pricing starting from:
US$99,00/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Webgility
Images
Features
Total features of Webgility: 40
Alternatives
ChannelAdvisor
Airdesk
NetSuite
Cloud ERP
Reviews
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- Industry: Consumer Electronics
- Company size: 2-10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Webgility keeps the moving parts moving
Reviewed on 2019/01/23
We have an online store hosted using Volusion. We use QB online for accounting purposes. We use...
We have an online store hosted using Volusion. We use QB online for accounting purposes. We use Infusionsoft as our CRM. Webgility connects all the pieces and keeps the orders synchronized in QB, and allows us to use a class that keeps Infusionsoft current. The customer service is great, although there have been times where I had to wait an hour or 2 for a call back. When we connect, the problem is always solved.
Pros
Webgility posts all of our transactions to Quickbooks online every evening. Set it up and forget about it.
Cons
Occasionally the link will break, but I don't know which piece of the puzzle causes that to occur.
- Industry: Arts & Crafts
- Company size: 2-10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Awesome Company, Very Helpful and Customer focused
Reviewed on 2022/04/13
Originally I was concerned because of the monthly packages. My products are seasonal with very...
Originally I was concerned because of the monthly packages. My products are seasonal with very highs and then moderate pull-through rates. I spoke with them about purchasing at the annual rate and asked if the yearly order count could be utilized instead of a monthly rate. They had to check but got back to me the next day and they could accommodate the requests. I did receive an email within the first 10 days that I was at my monthly limit. I replied to the email that it should be calculated on an annual rate and could they please have a look. The next day they contacted me and apologized. Within 24 hours the issue was resolved and I had no downtime.
Pros
The best is that when I send in a support request they contact me directly normally within the same day or the following day. They personally speak with me and do not send me on a wild goose chase. Every time my concern has been resolved either while on the call or an email the following day. I cannot say enough about their great support. Having awesome software and an awesome team behind it is so rare these days but Webgility has it.
Cons
So far nothing bad to say. I almost have all my accounts working at full speed and I could not be happier.
- Industry: Media Production
- Company size: 2-10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Decent Software / Horrific WooCommerce Integration
Reviewed on 2019/03/07
Horrible. Have been bringing this to their attention for months with no resolution. Keep...
Horrible. Have been bringing this to their attention for months with no resolution. Keep promising to look into it, but they don't . They finally send reluctant email admitting that the reason the competitors plugins work properly is because the competitors (like ShipStation) are PROPERLY using the WooCommerce API and Webgility is not. When asked why they can't use the API and properly make a decent plugin, they say they'll get back us - but don't.
IF YOU ARE USING WOOCOMMCERE - TRUST ME - AVOID WEBGILITY AT ALL COSTS. We have switched to ShipStation and it is working amazing, their support is amazing, and it's 10x cheaper.
Lesson learned. Sorry Webgility - we tried to help you, and you ignored us.
Pros
The software has many great features, is able to ship using wide variety of carriers and presents your orders in useful ways, posts back to store channels and posts to QuickBooks.
Cons
Awful non-standard WooCommerce integration is ruining the software, and management has no desire to fix it. Instead of following industry standards and adhering to WooCommerce & plugin API's and documented best practices, they have written some crazy mess of spaghetti code years ago and try to band aid it with updates and customizations, making it so that every time WooCommerce updates (as well as their many plugins), various things stop working. We've spent hundreds hiring outside developers to customize the code to work properly with standard Woo plugins like Product Variations, Shipment Tracking, and more. Every developer has commented that the Webgility WooCommerce plugin is the biggest mess they've ever seen.
Whenever we update plugins like reviews, tracking, WooCommerce, etc - Webgility will break, because they don't follow standards. We've been telling them this for years.
So, just for fun this past week, we downloaded and installed default plugins from competitors like ShipStation and Atandra's T-Hub - guess what? They worked immediately with all plugins and no problems. That shows you Webgility is doing it wrong.
- Industry: Publishing
- Company size: 11-50 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
with a large sales volume things gets messy without Webgility
Reviewed on 2021/10/13
we use the software to have a big picture of what is going on with our inventories and e-stores and...
we use the software to have a big picture of what is going on with our inventories and e-stores and to deal with our accounting processes. and we found out that the software did good job in that matter.
Pros
the most valuable feature for me in Webgility is the dashboard itself. you can import all your sales/orders/receipts data and everything is sorted out. in a breeze.
Cons
the software struggle with importing some sort of transactions data that are vital for the eCommerce like refunds and disputes form some platforms.
Alternatives Considered
ChannelAdvisorSwitched From
Sellercloud- Industry: Nonprofit Organization Management
- Company size: 2-10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Support with transferring to new computer. [SENSITIVE CONTENT]
Reviewed on 2022/03/14
The customer service I needed was amazingly patient with my problem.
The customer service I needed was amazingly patient with my problem.
Pros
It makes the reporting of our sales so easy.
Cons
At this time there isn't anything I don't like.
Webgility FAQs
Below are some frequently asked questions for Webgility.Q. What type of pricing plans does Webgility offer?
Webgility offers the following pricing plans:
- Starting from: US$99,00/month
- Pricing model: Subscription
- Free Trial: Available
Accounting Essentials $99/month - 12000 orders a year - 2 sales channels - Track Online Sales - Reconcile Payouts - Record Fees - Profitability - Automation - Support and Implementation Advanced Accounting and Inventory $149/month - 36000 orders a year - 2 sales channels - All of the Accounting Essentials plus - Track Inventory - Advanced Taxes, Payments - Hourly Automation - Support and Implementation
Q. Who are the typical users of Webgility?
Webgility has the following typical customers:
Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000
Q. What languages does Webgility support?
Webgility supports the following languages:
English
Q. Does Webgility support mobile devices?
Webgility supports the following devices:
Q. What other apps does Webgility integrate with?
Webgility integrates with the following applications:
Adobe Commerce, Authorize.Net, Avalara, BigCommerce, CS-Cart, Keap, OpenCart, PayPal, Pinnacle Cart, Quickbooks Online, Shift4Shop, ShipStation, ShippingEasy, Shopify, Shopify Plus, SkuVault, Skubana, Square Point of Sale, Stamps.com, Stripe, Volusion, WooCommerce, X-Cart, Xero, Zen Cart, Zoey
Q. What level of support does Webgility offer?
Webgility offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
Related categories
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