Benchmark Email

4.3 (189)
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Email marketing service provider

About Benchmark Email

Benchmark Email is an online email marketing platform designed to help businesses of all sizes create, manage and send marketing emails with email design, automation tools, and more. Benchmark is a permission-based email marketing company that puts user deliverability and reputation at the forefront.

An email service provider committed to bringing users the most up-to-date marketing trends and methods, Benchmark provides innovative features to both small businesses and corporations alike. Benchmark has set its sights on streamlining the email marketing process and engaging users with direct and desired interaction, branching out into all major social media channels.

Benchmark Email's automation pro tools enable users to manage welcome emails, abandoned carts and follow-up emails by tracking user activity. A drag and drop email editor allows users to create emails quickly and easily. Email templates serve to enhance user-productivity. Benchmark supports responsive emails, allowing users to read emails conveniently on desktop, laptop, tablet or smartphone. Benchmark also includes a code editor which allows users to build their own emails from scratch.

To help promote user engagement, Benchmark supports list builders and surveys and polls. A/B testing, inbox checking and reporting features help users gain actionable insight into email performance. Reports allow users to track email opens, links clicked and customer activity in real time. Multiple integrations serve to enhance the user-workflow.


Key benefits of Benchmark Email

  • With the Benchmark email designer, users can quickly drag-and-drop images and move around sections of their email. Edit images without any need for Photoshop. Automatically responsive and mobile friendly.

  • Build lists with customizable signup forms to match the user's website. Use autoresponders to create triggered campaigns that keep customers in the purchasing cycle.

  • Use polls and surveys to find out what subscribers want. Create and manage journeys to interact with customers. Social media interrogations to help tie all marketing together.

  • Real-time reports show how well email campaigns are working. Know who opened, clicked and shared. With A/B testing, users will know how their subscribers are likely to react to their emails.

  • Users can use the Inbox Checker feature to see how their email looks across all devices and inbox clients, including Windows and Mac OS.

  • Images

    Benchmark Email Software - Dashboard
    Benchmark Email Software - Email Editor
    Benchmark Email Software - Email Reporting
    Benchmark Email Software - Landing Page Builder
    Benchmark Email Software - Marketing Automation
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    Benchmark Email video
    Benchmark Email Software - Dashboard
    Benchmark Email Software - Email Editor
    Benchmark Email Software - Email Reporting
    Benchmark Email Software - Landing Page Builder
    Benchmark Email Software - Marketing Automation

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    Reviews

    Overall rating

    4.3 /5
    (189)
    Value for Money
    4.2/5
    Features
    4.1/5
    Ease of Use
    4.4/5
    Customer Support
    4.2/5

    Already have Benchmark Email?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 189
    Fatima
    Fatima
    Overall rating
    • Used for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    My Experience with Benchmark Email.

    Reviewed on 2018/04/04

    Easy to use. Uncomplicated. Great customer support. Great value.
    Great tool for managing mass...

    Easy to use. Uncomplicated. Great customer support. Great value.
    Great tool for managing mass emailing, client lists, sign up forms, autoresponders, email campaigns and surveys.

    Pros

    Great tool for email marketing campaigns.
    Its templates are responsive and mobile friendly.
    Drag and drop option.
    Offers free surveys.
    Easy to incorporate social sharing.
    The Editor for the email campaign is easy to use.
    Its simple to use and has a free plan.

    Cons

    I consider Benchmar email to be one of the best Email Marketing tools. If there is something that could improve, for me would be:
    The automation its not clear enough.
    There isn't very much analytics on the free version.

    Response from Polaris Software

    Thank you for these kind words and support! We are working hard to improve our Automation tools to have more clarity and functionality. Thanks for your feedback and for choosing Benchmark :)

    Michael
    Overall rating
    • Industry: Media Production
    • Company size: 11–50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Happy customer

    Reviewed on 2019/05/30

    Overall I enjoy using it very much.

    Overall I enjoy using it very much.

    Pros

    Unlike other email programs, benchmark allows me to send as many emails as I need without having to pay extra. I think benchmark is one of the only platforms that allows me to pay on the basis of the number of records and add the number of emails that I send.

    Cons

    Sometimes there is massive delays in receiving test emails.

    Alternatives Considered

    Mailchimp

    Reasons for Switching to Benchmark Email

    Because they charge you by the number of emails that you send. benchmark does not do that.

    Response from Polaris Software

    Hello Michael,

    Thank you for your review.

    Please don't doubt to chat with us if you're encountering issues with our test emails. We'll be glad to help.

    - Benchmark Team

    Derrick
    Overall rating
    • Industry: Marketing & Advertising
    • Company size: 501–1,000 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 4.0 /10

    Great but needs improvement

    Reviewed on 2019/05/31

    Its a decent program but for the money, it is to many glitches that need to be addressed. Spell...

    Its a decent program but for the money, it is to many glitches that need to be addressed. Spell check needs to be added back into the program as well.

    Pros

    Easy to Use
    Clean layout
    Ease of customizing templates
    Training other team members on how to use is easy

    Cons

    Customer service is not that great - Most are not American so language is hard to understand
    Too many glitches when working in templates
    Have to send several TEST emails to make sure the functions are correct
    The same email delivered to different members of my team show up differently or have different links
    A lot of bugs in the back that need to be addressed
    No Spell check function anymore
    The image editor is not that great
    uploading lists can be a pain sometimes you have to do them multiple times in order for them to get uploaded

    Response from Polaris Software

    Hello Derrick,

    Thanks for your feedback.

    Whenever you have a moment, chat with us and let us know your concerns. We'll be glad to offer you a solution.

    - Benchmark Team

    Carla
    Overall rating
    • Industry: Hospital & Health Care
    • Company size: 1,001–5,000 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    An Email Marketing Solution that Meets Our Expectations

    Reviewed on 2024/04/08

    Pros

    The features of Benchmark Email have been meeting our expectations.
    Benchmark Email has been easy to implement.
    I love the capabilities of Benchmark Email.

    Cons

    No dislikes for Benchmark Email.
    Benchmark Email is so amazing.

    Response from Polaris Software

    Carla, thanks for taking time out of your busy day to leave a review! We are happy to hear that Benchmark Email is everything you expected in your email marketing solution.

    Noel
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: Self Employed
    • Used Weekly for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Easy to use email marketing software

    Reviewed on 2022/02/21

    Excellent customer service right from the get go

    Excellent customer service right from the get go

    Pros

    I like that Benchmark is clean looking and easy to navigate. You can create an email in no time.
    I like the email templates.

    Cons

    I don't like that I have to create a segment to email a few people in my list.
    Also my current website doesn't integrate with Benchmark to save emails. They said they were working on that feature, however. So not Benchmark issue.

    Alternatives Considered

    Constant Contact and MailerLite

    Reasons for Choosing Benchmark Email

    MailChimp isn't easy to use and has virtually no customer service. I'm a yoga instructor, not an IT specialist

    Switched From

    Mailchimp

    Reasons for Switching to Benchmark Email

    No fuss interfaces and easy to use for my small business. Plus I was connected with a very helpful sales rep
    Showing 5 reviews of 189 Read all reviews

    Benchmark Email FAQs

    Below are some frequently asked questions for Benchmark Email.

    Benchmark Email offers the following pricing plans:

    • Starting from: US$15.00/month
    • Pricing model: Free Version, Subscription
    • Free Trial: Not Available

    Free for 500 subscribers and 3,500 emails per month. $15/month for 500 subscribers and 7,500 sends per month. $23/month for 1,000 subscribers and 15,000 sends per month. $35/month for 2,500 subscribers and 37,500 sends per month. $58/month for 5,000 subscribers and 75,000 sends per month. $89/month for 10,000 subscribers and 150,000 sends per month. $118/month for 15,000 subscribers and 225,000 sends per month. $138/month for 20,000 subscribers and 300,000 sends per month. $169/month for 25,000 subscribers and 375,000 sends per month. Need more subscribers or send-based pricing? Visit our pricing page for all of the details.

    Benchmark Email has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

    Benchmark Email supports the following languages:

    Chinese, English, French, German, Italian, Japanese, Portuguese, Spanish, Traditional Chinese

    Benchmark Email supports the following devices:

    Benchmark Email integrates with the following applications:

    Acuity Scheduling, Adobe Commerce, BigCommerce, Chargify, Contactually, Cratejoy, Desk.com, Digioh, Eventbrite, Feedback Lite, Formstack Forms, FreshBooks, Freshdesk, Full Slate, Getsitecontrol, Gmail, Google Contacts, Google Docs, Google Sheets, Groove, Groove, Highrise, Jotform, Justuno, Kickbox Email Verification, LemonStand, LinkedIn for Business, LiveChat, Loja Integrada, Meta for Business, Nitro, Operations Hub, PayPal, Pipedrive, Privy, Privy, Raven Tools, Recurly, Salesforce Sales Cloud, Shift4Shop, Shopify, Slack, Slemma, Smartsheet, Stripe, Stripo.email, SugarCRM, SurveyMonkey, Twitter/X, Unbounce, ViralSweep, Volusion, Wishpond, Wistia, WordPress, Wufoo, YesInsights, Zapier, Zendesk Suite, Zoho ContactManager, vcita

    Benchmark Email offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

    Related categories

    See all software categories found for Benchmark Email.