Benchmark Email

4.3 (190)
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Email marketing service provider

About Benchmark Email

Benchmark Email is an online email marketing platform designed to help businesses of all sizes create, manage and send marketing emails with email design, automation tools, and more. Benchmark is a permission-based email marketing company that puts user deliverability and reputation at the forefront.

An email service provider committed to bringing users the most up-to-date marketing trends and methods, Benchmark provides innovative features to both small businesses and corporations alike. Benchmark has set its sights on streamlining the email marketing process and engaging users with direct and desired interaction, branching out into all major social media channels.

Benchmark Email's automation pro tools enable users to manage welcome emails, abandoned carts and follow-up emails by tracking user activity. A drag and drop email editor allows users to create emails quickly and easily. Email templates serve to enhance user-productivity. Benchmark supports responsive emails, allowing users to read emails conveniently on desktop, laptop, tablet or smartphone. Benchmark also includes a code editor which allows users to build their own emails from scratch.

To help promote user engagement, Benchmark supports list builders and surveys and polls. A/B testing, inbox checking and reporting features help users gain actionable insight into email performance. Reports allow users to track email opens, links clicked and customer activity in real time. Multiple integrations serve to enhance the user-workflow.


Key benefits of Benchmark Email

  • With the Benchmark email designer, users can quickly drag-and-drop images and move around sections of their email. Edit images without any need for Photoshop. Automatically responsive and mobile friendly.

  • Build lists with customizable signup forms to match the user's website. Use autoresponders to create triggered campaigns that keep customers in the purchasing cycle.

  • Use polls and surveys to find out what subscribers want. Create and manage journeys to interact with customers. Social media interrogations to help tie all marketing together.

  • Real-time reports show how well email campaigns are working. Know who opened, clicked and shared. With A/B testing, users will know how their subscribers are likely to react to their emails.

  • Users can use the Inbox Checker feature to see how their email looks across all devices and inbox clients, including Windows and Mac OS.

  • Images

    Benchmark Email Software - Dashboard
    Benchmark Email Software - Email Editor
    Benchmark Email Software - Email Reporting
    Benchmark Email Software - Landing Page Builder
    Benchmark Email Software - Marketing Automation
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    Benchmark Email video
    Benchmark Email Software - Dashboard
    Benchmark Email Software - Email Editor
    Benchmark Email Software - Email Reporting
    Benchmark Email Software - Landing Page Builder
    Benchmark Email Software - Marketing Automation

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    Reviews

    Overall rating

    4.3 /5
    (190)
    Value for Money
    4.2/5
    Features
    4.1/5
    Ease of Use
    4.4/5
    Customer Support
    4.3/5

    Already have Benchmark Email?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 190
    Fatima
    Fatima
    Overall rating
    • Used for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    My Experience with Benchmark Email.

    Reviewed on 2018/04/04

    Easy to use. Uncomplicated. Great customer support. Great value.
    Great tool for managing mass...

    Easy to use. Uncomplicated. Great customer support. Great value.
    Great tool for managing mass emailing, client lists, sign up forms, autoresponders, email campaigns and surveys.

    Pros

    Great tool for email marketing campaigns.
    Its templates are responsive and mobile friendly.
    Drag and drop option.
    Offers free surveys.
    Easy to incorporate social sharing.
    The Editor for the email campaign is easy to use.
    Its simple to use and has a free plan.

    Cons

    I consider Benchmar email to be one of the best Email Marketing tools. If there is something that could improve, for me would be:
    The automation its not clear enough.
    There isn't very much analytics on the free version.

    Response from Polaris Software

    Thank you for these kind words and support! We are working hard to improve our Automation tools to have more clarity and functionality. Thanks for your feedback and for choosing Benchmark :)

    Andrei
    Overall rating
    • Industry: Accounting
    • Company size: 11–50 Employees
    • Used Weekly for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 7.0 /10

    Benchmark Email

    Reviewed on 2024/05/06

    Is a great app, everything works great and support is helpful.

    Is a great app, everything works great and support is helpful.

    Pros

    Setting up the account is easy, it has an intuitive user interface and starting the first campaign was very easy. The builder is optimized very good for mobile device as almost all users use the phone the most. Support is super and fast, they do a great job.

    Cons

    Beside the price I can't say there are any cons.

    Derrick
    Overall rating
    • Industry: Marketing & Advertising
    • Company size: 501–1,000 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 4.0 /10

    Great but needs improvement

    Reviewed on 2019/05/31

    Its a decent program but for the money, it is to many glitches that need to be addressed. Spell...

    Its a decent program but for the money, it is to many glitches that need to be addressed. Spell check needs to be added back into the program as well.

    Pros

    Easy to Use
    Clean layout
    Ease of customizing templates
    Training other team members on how to use is easy

    Cons

    Customer service is not that great - Most are not American so language is hard to understand
    Too many glitches when working in templates
    Have to send several TEST emails to make sure the functions are correct
    The same email delivered to different members of my team show up differently or have different links
    A lot of bugs in the back that need to be addressed
    No Spell check function anymore
    The image editor is not that great
    uploading lists can be a pain sometimes you have to do them multiple times in order for them to get uploaded

    Response from Polaris Software

    Hello Derrick,

    Thanks for your feedback.

    Whenever you have a moment, chat with us and let us know your concerns. We'll be glad to offer you a solution.

    - Benchmark Team

    John
    Overall rating
    • Industry: Research
    • Company size: 1,001–5,000 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Benchmark Email: An Effective Tool for Email Marketing

    Reviewed on 2024/04/08

    Pros

    The capabilities of this amazing email marketing solution have been spectacular.
    Benchmark Email has been easy to use.

    Cons

    I do not experience cons when using Benchmark Email.
    Benchmark Email works impressively for us.

    Response from Polaris Software

    John, thanks for taking time to leave a review, we're glad to hear you found Benchmark Email easy to use. We're always here if you ever run into any email marketing roadblocks down the road. Cheers!

    Carla
    Overall rating
    • Industry: Hospital & Health Care
    • Company size: 1,001–5,000 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    An Email Marketing Solution that Meets Our Expectations

    Reviewed on 2024/04/08

    Pros

    The features of Benchmark Email have been meeting our expectations.
    Benchmark Email has been easy to implement.
    I love the capabilities of Benchmark Email.

    Cons

    No dislikes for Benchmark Email.
    Benchmark Email is so amazing.

    Response from Polaris Software

    Carla, thanks for taking time out of your busy day to leave a review! We are happy to hear that Benchmark Email is everything you expected in your email marketing solution.

    Showing 5 reviews of 190 Read all reviews

    Benchmark Email FAQs

    Below are some frequently asked questions for Benchmark Email.

    Benchmark Email offers the following pricing plans:

    • Starting from: US$15.00/month
    • Pricing model: Free Version, Subscription
    • Free Trial: Not Available

    Free for 500 subscribers and 3,500 emails per month. $15/month for 500 subscribers and 7,500 sends per month. $23/month for 1,000 subscribers and 15,000 sends per month. $35/month for 2,500 subscribers and 37,500 sends per month. $58/month for 5,000 subscribers and 75,000 sends per month. $89/month for 10,000 subscribers and 150,000 sends per month. $118/month for 15,000 subscribers and 225,000 sends per month. $138/month for 20,000 subscribers and 300,000 sends per month. $169/month for 25,000 subscribers and 375,000 sends per month. Need more subscribers or send-based pricing? Visit our pricing page for all of the details.

    Benchmark Email has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

    Benchmark Email supports the following languages:

    Chinese, English, French, German, Italian, Japanese, Portuguese, Spanish, Traditional Chinese

    Benchmark Email supports the following devices:

    Benchmark Email integrates with the following applications:

    Acuity Scheduling, Adobe Commerce, BigCommerce, Contactually, Cratejoy, Digioh, Eventbrite, Formstack Forms, FreshBooks, Freshdesk, Full Slate, Getsitecontrol, Gmail, Google Contacts, Google Docs, Google Sheets, Groove, Groove, Highrise, Jotform, Justuno, Kickbox Email Verification, LinkedIn for Business, LiveChat, Loja Integrada, Meta for Business, Nitro Pro, Operations Hub, PayPal, Pipedrive, Privy, Privy, Raven Tools, Recurly, Salesforce Sales Cloud, Shift4Shop, Shopify, Slack, Slemma, Smartsheet, Stripe, Stripo.email, SugarCRM, SurveyMonkey, Twitter/X, Unbounce, ViralSweep, Volusion, Wishpond, Wistia, WordPress, Wufoo, YesInsights, Zapier, Zendesk Suite, vcita

    Benchmark Email offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

    Related categories

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