eFeedback Manager for Public Agencies

Public Works Solution and Work Order Manager

About eFeedback Manager for Public Agencies

Comcate’s WOM gives public works staff the ability to remotely manage work orders, schedule follow-up tasks and generate reports in the field. Public Works managers trust Comcate’s Work Order Manager to ensure work order management efficiency and excellence

Key benefits of eFeedback Manager for Public Agencies

Manage Operations More Successfully

• More work orders can be managed per person with faster resolution.
• Track by staff member and assign tasks to manage accountability.
• Easy-to-use, intuitive interface increases productivity.
• Reports can be tailored for activity and show time to resolution.
• Reports may be scheduled for automatic generation and email delivery.
• Manage operations more efficiently and demonstrate success.

Devices

Business size

S M L

Markets

United States, Canada

Supported Languages

English

Features

Total features of eFeedback Manager for Public Agencies: 2

  • Productivity Reporting
  • Work Order Management

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Reviews

Overall rating

5 /5
(1)
Value for Money
5/5
Features
5/5
Ease of Use
5/5
Customer Support
5/5

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Showing 1 review
Lori E.
Overall rating
  • Industry: Public Relations & Communications
  • Company size: 5 001-10 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great For Government Entities

Reviewed on 2019/03/20

Pros

I love the ease of this program. It is easy to search up requests from customers and make new requests for them as well. It is also nice because all of the information is in one place including customer name, attachments, request details and internal notes.

Cons

One thing I do not like about the software is how sometimes emails are not sent to your actual email but instead, a comcate email so that you never receive the email unless you directly look at the case.

eFeedback Manager for Public Agencies FAQs

Below are some frequently asked questions for eFeedback Manager for Public Agencies.

eFeedback Manager for Public Agencies offers the following pricing plans:

  • Free Trial: Not Available

eFeedback Manager for Public Agencies offers the following features:

  • Assign tasks
  • Assign work order ownership
  • Attach documents and files
  • Automatic report generation and email delivery
  • Automatic tracking of work orders, time and materials
  • Follow-up reminders and escalations
  • Instantaneous search of case history
  • Manage work orders in the field
  • Reports can be tailored
  • Tasks and activity history
  • Track by staff member

eFeedback Manager for Public Agencies has the following typical customers:

Large Enterprises, Mid Size Business

eFeedback Manager for Public Agencies supports the following languages:

English

We do not have any information about what devices eFeedback Manager for Public Agencies supports

eFeedback Manager for Public Agencies integrates with the following applications:

QAlert

eFeedback Manager for Public Agencies offers the following support options:

Phone Support

Related categories

See all software categories found for eFeedback Manager for Public Agencies.