ChamberMaster

ChamberMaster

ChamberMaster Member Management Software

4.5/5 (14 reviews)

ChamberMaster Overview

At its core, the member management system is a sophisticated database with an easy to use interface that allows you to track and summarize all relevant data regarding your members. Adding members and updating information is a snap. You’ll never lose your member information and you’ll have access to your data anytime, anywhere.

Get tangible chamber and member benefits in one comprehensive management solution. Perform typical desktop tasks on-the-go from your mobile device with the ChamberMaster app.

Pricing

Starting from
$79/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Canada, United States

Supported Languages

English

ChamberMaster Reviews

Overall rating
4.5/5
86% positive reviews
9
Excellent
3
Very good
2
Average
0
Poor
0
Terrible
John V.

This created great connection to our members, transformed events, & gave us our own app without money

Used Daily for 2+ years
Reviewed on 2017/12/20
Review Source: Capterra

It made it easier for our organization to connect to our members in every way, from delivering group emails, to emailing invoices, to selling event tickets online, and more. It really helped make our Chamber more "current" with the technology the business consumers are used to using online.

Pros

This software revolutionized how we held events, sold tickets, and displayed sponsorships on our website. It is easy to use, and embeds the data right in our website, making it look like our staff is on top of it all when it is really automated. It also made it extremely easy for Internet users to become members or buy tickets or add to our community calendar without taking up staff time. The online directory with catergories, sub-categories, and the ability of members to change information and upload links, photos, and video was a game-changer in value to our members. It also allowed us to easily facilitate member-to-member discounts online.

Cons

There were not enough training videos and tutorials, both for staff and for members. We ended up spending over a year trying to train our members how to change their directory information on their own, and use all of the online features. Additionally, the mobile app for members is a bit clunky and is not as easy to use as the dashboard. It would have been nice to have the app focus on the discounts and other items so members can drive business to each other easily.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Allen M.

Great Starter Software

Used Daily for 2+ years
Reviewed on 2019/06/02
Review Source: Capterra

When rebuilding my organization, I knew we needed a way to manage our members, our finances, and events. After searching and trialing multiple products, I settled with Chambermaster based on several selling points. First and foremost, the price point was hard to beat, especially for a non profit. The software provided the features we needed most, and was half the cost of its competitors. Chambermaster stood out on the front end design (website features), which were much more aesthetically pleasing than other options. It did fall short on back end user design (dashboard and user portal for database), however, recent updates have addressed this issue.

Pros

Based on price point comparison with functionally, this was the absolute perfect starter software for my organization.

Cons

Ease of use based on layout and navigation.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

7.0/10
Tamara C.

ChamberMasters: The ONLY Chamber Management Software you Need! A+++

Used Daily for 2+ years
Reviewed on 2017/02/21
Review Source: Capterra

Investing in ChamberMaster was, by far, one of our Chamber's absolute best decisions. I've worked for the Chamber for 21 years, and I can honestly say that implementing our Chamber Management Software and Website has not only made my job much easier and more efficient, but it has aided in increasing our membership & our revenue; increased our website traffic to more than 43,000 visitors per year; and has even taken our Chamber reputation to a new high within the local business community. From the very first program inquiries; to the website launching; to my many questions or an occasional concern; the staff has been cooperative, delightful, and downright neighborly! I couldn't ask for better customer service experiences!

Pros

It is so easy to use and includes everything I need for member and website management all in one place.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Landon F.

ChamberMaster

Used Daily for 1+ year
Reviewed on 2019/01/15
Review Source: Capterra

Overall, Chamber Master is a MUST HAVE for all Chambers of Commerce out there.

Pros

As a Chamber Coordinator I used this everyday! It was so nice to be able to pull up information about a company, individual etc with just using the search feature. Every Chamber of Commerce needs to be using this program. They are constantly improving it as well. I love creating an event on here as it is super simple and sending out mass emails is a breeze too.

Cons

Sometimes customer support lacked in giving high end service, but most of the time they did so I can't really complain.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Nancy-jo M.

Easy and full of features yet always improving

Used Daily for 2+ years
Reviewed on 2017/02/21
Review Source: Capterra

ChamberMaster has made our Chamber's daily operations so much easier - from event management to billing to our website to credit card processing to member communications, and much more.

There are many features we've put in place but still some we have not yet had an opportunity to learn or use. I like that CM is always growing and adding features. But it's also nice that I can learn the products at my own pace through the many tutorials and webinars CM offers.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

ChamberMaster Pricing

Starting from
$79/month
Pricing options
Free Trial
Subscription
Value for money

Standard: starts at $79mo
Premier: starts at $248mo
Pro: starts at $271mo

ChamberMaster Features


  • API
  • Activity Dashboard
  • Activity Tracking
  • Automatic Notifications
  • Automatic Reminders
  • CRM Integration
  • Calendar Management
  • Contact Database
  • Custom Fields
  • Customer Database
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Import/Export
  • Electronic Payments
  • Email Integration
  • Mobile Integration
  • Reporting & Statistics
  • Social Media Integration
  • Third Party Integration

Additional information for ChamberMaster

Key features of ChamberMaster

  • Add sponsors and logos to events
  • Communications and Groups modules
  • Create and schedule mass communications
  • Custom reporting
  • Event management
  • Integrated billing
  • Marketing tools
  • Member management system
  • Member retention tools
  • Members can view and pay online
  • Mobile friendly
  • Online advertising sales assistance
  • Outlook and Constant Contact sync
  • Run batch invoices, statements and letters
  • Send event invitations and include RSVP links
  • SmartText to send mass text messages
  • Social networking features
  • Website design options
  • Website solutions
  • dashboard of your key metrics

Benefits

Reporting:

Build, customize, update and distribute professional-level performance reports to all stakeholders in a few clicks.

Billing:

Use at-a-glance reports with advanced filtering for sales, past due payments and more.

Communications:

Allow SmartMail to sync with your email program (e.g. Outlook) - email and replies also are logged under Member's Communication log

Events:

Set up and assign billing preferences, event fees, promo codes and discounts

Track attendees, use online registrations and accept online payments

Allow members or community to submit events they wish to add to your public calendar

Check in event attendees using the ChamberMaster Mobile app

Set up automatic discounts based on membership tiers

Marketing:

Basic Listing, Enhanced Listing, Beyond the Enhanced Listing is banner advertising

Website.

Not everyone needs or wants a new website. Integrate ChamberMaster components into your existing site

Social Networking:

Share buttons allow site visitors to send/post events, Hot Deals or member details as a text message, email, or post to Facebook, Twitter and more

Members and staff can sync their ChamberMaster login to their Social Networking account to make it easier to log in

Mobile:
ChamberMaster App
MyChamberApp
SmartText
Mobile websites

ChamberMaster FAQs

Below are some frequently asked questions for ChamberMaster.

Q. What type of pricing plans does ChamberMaster offer?

ChamberMaster offers the following pricing plans:

Starting from: $79/month

Pricing model: Subscription

Free Trial: Not Available

Standard: starts at $79mo
Premier: starts at $248mo
Pro: starts at $271mo

Q. What are the main features of ChamberMaster?

ChamberMaster offers the following features:

  • Add sponsors and logos to events
  • Communications and Groups modules
  • Create and schedule mass communications
  • Custom reporting
  • Event management
  • Integrated billing
  • Marketing tools
  • Member management system
  • Member retention tools
  • Members can view and pay online
  • Mobile friendly
  • Online advertising sales assistance
  • Outlook and Constant Contact sync
  • Run batch invoices, statements and letters
  • Send event invitations and include RSVP links
  • SmartText to send mass text messages
  • Social networking features
  • Website design options
  • Website solutions
  • dashboard of your key metrics

Q. Who are the typical users of ChamberMaster?

ChamberMaster has the following typical customers:

Non Profit

Q. What languages does ChamberMaster support?

ChamberMaster supports the following languages:

English

Q. What type of pricing plans does ChamberMaster offer?

ChamberMaster has the following pricing plans:

Subscription

Q. Does ChamberMaster support mobile devices?

ChamberMaster supports the following devices:

Android, iPhone, iPad

Q. What other apps does ChamberMaster integrate with?

ChamberMaster integrates with the following applications:

Authorize.net, Constant Contact, Constant Contact, Facebook, Mailchimp, Microsoft Outlook, PayPal, Social Campaigns, Stripe, Twitter

Q. What level of support does ChamberMaster offer?

ChamberMaster offers the following support options:

Online Support, Phone Support, Video Tutorials