About ChamberMaster

ChamberMaster is a membership management software that is designed to manage all the day-to-day operations of chambers of commerce. Its integrated components include reporting, payment processing, billing, communications, events, marketing, website solutions and social networks.

One central database compiles all relevant data regarding members. This online application reports at-risk and most engaged members by looking at the key member engagement. It synchronizes with third-party vendors to modify data entry into multiple systems at once, and integrates with existing owned website to update the online directory, event calendar and key pages.

The data is accessible anytime and anywhere. The membership directory is enhanced with business categories. Web content includes hot deals, job postings and news releases. A member portal, staff app and member are available.

Key benefits of ChamberMaster

Reporting: Build, customize, update and distribute professional-level performance reports to all stakeholders in a few clicks.

Billing: Use at-a-glance reports with advanced filtering for sales, past due payments and more.

Communications:

Allow SmartMail to sync with your email program (e.g. Outlook) - email and replies also are logged under Member's Communication log

Events: Set up and assign billing preferences, event fees, promo codes and discounts

Track attendees, use online registrations and accept online payments
Allow members or community to submit events they wish to add to your public calendar
Check in event attendees using the ChamberMaster Mobile app
Set up automatic discounts based on membership tiers

Marketing: Basic Listing, Enhanced Listing, Beyond the Enhanced Listing is banner advertising

Website: Not everyone needs or wants a new website. Integrate ChamberMaster components into your existing site

Social Networking: Share buttons allow site visitors to send/post events, Hot Deals or member details as a text message, email, or post to Facebook, Twitter and more

Members and staff can sync their ChamberMaster login to their Social Networking account to make it easier to log in

Devices

Business size

S M L

Markets

United States, Canada

Supported Languages

English

Images

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ChamberMaster video
ChamberMaster screenshot: ChamberMaster screenshot: ChamberMaster screenshot: ChamberMaster screenshot: ChamberMaster screenshot:

Features

Total features of ChamberMaster: 19

  • Billing & Invoicing
  • Calendar Management
  • Communications Calendar
  • Customizable Reporting
  • Data Synchronization
  • Electronic Payments
  • Engagement Analytics
  • Event Calendar
  • Event Management
  • Member Account Access
  • Performance Reports
  • Real Time Reporting
  • Reporting & Statistics
  • Self Service Portal
  • Social Media Integration
  • Social Media Metrics
  • Social Network Marketing
  • Website Integration
  • Website Management

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Reviews

Overall rating

4,4 /5
(17)
Value for Money
4,3/5
Features
4,5/5
Ease of Use
4,2/5
Customer Support
4,1/5

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Showing 5 reviews of 17
Scott E.
Overall rating
  • Industry: Accounting
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Saves time and money

Reviewed on 2018/07/31

Pros

CM is a complete chamber platform. It has everything you need to run your chamber efficiently and cost-effectively. We elected to do the set up ourselves and it was quick and easy to set up. Where we did have difficulty, our implementation person was available and was very willing to help us out.

Cons

- No direct access to Stripe - which meant that we were not able to implement a number of automations that we would have liked to.
- Very US-centric. Would like it to be more 'international'. Stripe charges international credit card rates (2.75% instead of 1.75%). Can't enter non-US addresses in forms. US spelling of everything (Center, zip code)

John V.
Overall rating
  • Industry: Civic & Social Organization
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

This created great connection to our members, transformed events, & gave us our own app...

Reviewed on 2017/12/20

It made it easier for our organization to connect to our members in every way, from delivering...

It made it easier for our organization to connect to our members in every way, from delivering group emails, to emailing invoices, to selling event tickets online, and more. It really helped make our Chamber more "current" with the technology the business consumers are used to using online.

Pros

This software revolutionized how we held events, sold tickets, and displayed sponsorships on our website. It is easy to use, and embeds the data right in our website, making it look like our staff is on top of it all when it is really automated. It also made it extremely easy for Internet users to become members or buy tickets or add to our community calendar without taking up staff time. The online directory with catergories, sub-categories, and the ability of members to change information and upload links, photos, and video was a game-changer in value to our members. It also allowed us to easily facilitate member-to-member discounts online.

Cons

There were not enough training videos and tutorials, both for staff and for members. We ended up spending over a year trying to train our members how to change their directory information on their own, and use all of the online features. Additionally, the mobile app for members is a bit clunky and is not as easy to use as the dashboard. It would have been nice to have the app focus on the discounts and other items so members can drive business to each other easily.

Mark W.
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

So desperate for an alternative to this garbage!

Reviewed on 2020/06/16

Pros

ChamberMaster has lots of features, I'll grant it that!

Cons

I don't have time to describe all the cons of this trash; I have to re-do all the work it just lost. But it requires unnecessary steps to do everything, loses content edits constantly, has horrible content editing features, produces endless error messages, and generally makes me hate my job and life itself if I have to use it for more than 15 minutes.

Allen M.
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Great Starter Software

Reviewed on 2019/06/02

When rebuilding my organization, I knew we needed a way to manage our members, our finances, and...

When rebuilding my organization, I knew we needed a way to manage our members, our finances, and events. After searching and trialing multiple products, I settled with Chambermaster based on several selling points. First and foremost, the price point was hard to beat, especially for a non profit. The software provided the features we needed most, and was half the cost of its competitors. Chambermaster stood out on the front end design (website features), which were much more aesthetically pleasing than other options. It did fall short on back end user design (dashboard and user portal for database), however, recent updates have addressed this issue.

Pros

Based on price point comparison with functionally, this was the absolute perfect starter software for my organization.

Cons

Ease of use based on layout and navigation.

Tamara C.
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

ChamberMasters: The ONLY Chamber Management Software you Need! A+++

Reviewed on 2017/02/21

Investing in ChamberMaster was, by far, one of our Chamber's absolute best decisions. I've worked...

Investing in ChamberMaster was, by far, one of our Chamber's absolute best decisions. I've worked for the Chamber for 21 years, and I can honestly say that implementing our Chamber Management Software and Website has not only made my job much easier and more efficient, but it has aided in increasing our membership & our revenue; increased our website traffic to more than 43,000 visitors per year; and has even taken our Chamber reputation to a new high within the local business community. From the very first program inquiries; to the website launching; to my many questions or an occasional concern; the staff has been cooperative, delightful, and downright neighborly! I couldn't ask for better customer service experiences!

Pros

It is so easy to use and includes everything I need for member and website management all in one place.

Showing 5 reviews of 17 Read all reviews

ChamberMaster FAQs

Below are some frequently asked questions for ChamberMaster.

ChamberMaster offers the following pricing plans:

  • Starting from: US$149,00/month
  • Pricing model: Subscription
  • Free Trial: Not Available

Essential : starting at $149/month Premier : starting at $299/month Pro : starting at $449/month Enterprise : contact ChamberMaster for detailed pricing.

ChamberMaster offers the following features:

  • Add sponsors and logos to events
  • Communications and Groups modules
  • Create and schedule mass communications
  • Custom reporting
  • Event management
  • Integrated billing
  • Marketing tools
  • Member management system
  • Member retention tools
  • Members can view and pay online
  • Mobile friendly
  • Online advertising sales assistance
  • Outlook and Constant Contact sync
  • Run batch invoices, statements and letters
  • Send event invitations and include RSVP links
  • SmartText to send mass text messages
  • Social networking features
  • Website design options
  • Website solutions
  • dashboard of your key metrics

ChamberMaster has the following typical customers:

Non Profit

ChamberMaster supports the following languages:

English

ChamberMaster supports the following devices:

Android, iPhone, iPad

ChamberMaster integrates with the following applications:

Authorize.net, Constant Contact, Constant Contact, Facebook, Mailchimp, Microsoft Outlook, PayPal, Stripe, Twitter, VoterVoice

ChamberMaster offers the following support options:

Online Support, Phone Support, Video Tutorials

Related categories

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