About DonorPerfect

DonorPerfect provides a complete fundraising and donor management solution to help you reduce your workload and build relationships with your constituents. Discover all you can do with DonorPerfect:

Manage Constituent Contacts and Donor Development
Send Personalized Communications
Track Every Type of Donation
Report & Analyze Results
Manage ALL Information in One Complete Source
Integrate With Best of Breed Products & Services
Collect Donations & Information Online

Pricing starting from:

US$99,00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of DonorPerfect

Flexible Fundraising Constituent Relationship Management (CRM):

One centralized database so everyone works with the same, up-to-date data
Track and manage unlimited donor and prospect records
User-defined fields and screens to match your unique needs
Comprehensive membership and volunteer management
Integration with Microsoft Office, wealth screening and other third party vendors
Powerful linking, cross-references and relational data
Secure, controlled access to data
Modify virtually any standard report, or create your own unique reports from scratch.

Fundraising Management Software:

Can manage unlimited data in one easily customized database.
Contains sophisticated reporting & analysis helps identify the source of your next big gift.
Allows for easy merges of donor data into customized thank-you letters, e-mails and direct mail.
Improves pledge entry and the recognition and management of gifts and pledges.
Also quickly generate reports on grants, campaigns, and events.

Powerful Donor Reporting and Analysis
Manage Targeted Fundraising Efforts
Comprehensive Donation Management Software

Devices

Business size

S M L

Markets

Canada, United States

Supported Languages

English

Pricing starting from:

US$99,00/month

  • Free Version
  • Free Trial
  • Subscription

Images

DonorPerfect Software - DonorPerfect receipts
DonorPerfect Software - DonorPerfect filter
DonorPerfect Software - DonorPerfect dashboard
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DonorPerfect video DonorPerfect Software - DonorPerfect receipts DonorPerfect Software - DonorPerfect filter DonorPerfect Software - DonorPerfect dashboard

Features

Total features of DonorPerfect: 79

  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Notifications
  • Alumni Management
  • Auction Management
  • CRM
  • Calendar Management
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Segmentation
  • Committee Management
  • Communication Management
  • Contact Database
  • Contact Management
  • Contribution Tracking
  • Credit Card Processing
  • Customer Database
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Document Storage
  • Donation Tracking
  • Donor Discovery
  • Donor Management
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Email Tracking
  • Event Management
  • Event Ticketing
  • For Nonprofits
  • Forms Management
  • Fundraising Management
  • Gift Matching Management
  • Goal Setting / Tracking
  • Grant Management
  • Interaction Tracking
  • Member Database
  • Membership Management
  • Mobile Access
  • Mobile Giving
  • Online Forms
  • Online Giving
  • PCI Compliance
  • Payment Processing
  • Personalization
  • Pledge Management
  • QuickBooks Integration
  • Real Time Analytics
  • Real Time Notifications
  • Real Time Reporting
  • Receipt Management
  • Recurring Giving
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Social Media Integration
  • Social Media Management
  • Summary Reports
  • Task Management
  • Third Party Integrations
  • Volunteer Management
  • Web Forms
  • Website Integration
  • Workflow Management

Alternatives

Blackbaud Raiser's Edge NXT

4,2
#1 Alternative to DonorPerfect
Raiser’s Edge is a cloud based fundraising and relationship management system with built-in analytics tool

Neon CRM

4,4
#2 Alternative to DonorPerfect
Thousands of nonprofits use Neon's nonprofit CRM software to manage their fundraising, membership, events, and...

Blackbaud eTapestry

3,8
#3 Alternative to DonorPerfect
eTapestry is a cloud based fundraising and donor management software for small and medium sized non-profit organizations

Little Green Light

4,7
#4 Alternative to DonorPerfect
Little Green Light’s donor management and fundraising software makes it easier to build capacity for your nonprofit...

Reviews

Overall rating

4,5 /5
(743)
Value for Money
4,5/5
Features
4,3/5
Ease of Use
4,3/5
Customer Support
4,7/5

Already have DonorPerfect?

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Showing 5 reviews of 743
Brett O.
Overall rating
  • Industry: Fund-Raising
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

DonorPerfect for the Smaller Non-Profit

Reviewed on 2018/11/06

I highly, highly recommend, DonorPerfect, and am currently attempting to have my present employer...

I highly, highly recommend, DonorPerfect, and am currently attempting to have my present employer switch to it from a far less intuitive donor database. I honestly cannot sing the praises of DonorPerfect enough. It is a donor database designed by fundraisers, who continuously accept input from other fundraisers.

Pros

There is so much to love about DonorPerfect. After 10 years in professional fundraising, working with everything from the most-known donor database to numerous smaller ones, DonorPerfect really is perfect. It's extremely intuitive, and extremely customisable. During my training, I was actually jumping ahead of my trainer, and ended up not using a full two hours of the training DonorPerfect provides. Furthermore, I was able to quickly and easily train others on how to use the database.

Cons

There was one quirk around using Tab, where it would skip a field near the top of the main Constituent page, then jump back up to it. I never did figure out how to work around that issue.

Response from SofterWare

Thank you Brett for the awesome review of DonorPerfect. I am glad to hear how easy you found the system to learn. The Technical Support Department is available to assist with any questions you may have when working in the system. Please reach out to them about they issue you are experiencing when using the Tab key. Regards, Ellen Molon, Client Relations Specialist

Nancy P.
Overall rating
  • Industry: Fund-Raising
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Easy to Use and Get Up to Speed Quickly

Reviewed on 2021/06/22

Our first year has gone extremely well. Everyone was able to get up to speed quickly. Even pitching...

Our first year has gone extremely well. Everyone was able to get up to speed quickly. Even pitching in to help with gift entry during the busy season with little to no experience was easy. I wish there was more customization available with reporting or even some ways to build more complex filters. We may purchase Smart Analytics to move into a deeper dive with our data.

Pros

DonorPerfect is easy on the eyes. The large font makes data entry and reviewing records very easy, which is important when you are in the database most of the day. The program is pretty intuitive and very easy to navigate. Trainings are important and for the most part, very good. I like being able to run a report and click on a name or gift in the report and go directly to the donor record to gather further information.

Cons

The product's "Knowledgebase" feature is lacking. The glossary of terms in almost empty. It's difficult to find resources to solve problems or just to look up a "how to". Chat support is very helpful when you get the right person. Most are patient and very informative.

As far as customization - the main complaint I have is that we have to use DP's criteria for lapsed and active donors. DP has some wonderful packaged reports, but they are useless for us because our definitions of lapsed, lost or recaptured are different. They also do not capture soft credit information on these packaged reports.

Jennifer R.
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Donor Management with Ease

Reviewed on 2021/11/29

Pros

DonorPerfect is an easy to use program for our Development Ministry. We can customize team members access to specific features within the product which is very helpful. The software provides all team members with the necessary knowledge on each donor to allow us to develop personal relationships with our donors. We are able to run a large array of reports on our donor data which provides us even more information as we develop critical donor relationships.

Cons

The only thing that can be frustrating is customer service not getting back to you with a solution to your issue. However, most of the time between the Community boards and customer service an issue is resolved quickly.

Carlyle M.
Overall rating
  • Industry: Environmental Services
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Frustrated with a few main features.

Reviewed on 2016/06/05

Pros

The integration with Constant Contact allows us to see whether a person is opening our emails (and create calculated fields based on their engagement) without having to log into Constant Contact. And we can still take advantage of Const Contact's good reputation, style templates and easy user interface.

I like that I can set up monthly donations within our system and the credit card data is stored there (securely).

There is a lot of flexibility in what you can do. The downside to this is the more you customize/deviate from the standard "donor only tracking" the less the built in reports will help you.

Cons

You can not find, sort, view and edit a subset of records within the database. We end up exporting most of our reports to excel, which is very counter-intuitive, takes more time and often ends up resulting in a lot more work as people edit the excel spreadsheet which then must be re-imported. The lack of this functionality is causing us to look around at other software.

It does not have a good way to manage households: they recommend putting spouses on the same record, and if one is a business owner (whose business gives separately), the business shows up as a duplicate record on many reports and must be manually removed. And I have no idea how they would handle it if you put spouses on separate records (so you could track their volunteer hours separately, for example)! How would their donations show up? How would you make sure they didn't receive duplicate mailings? If you were segmenting your database into 3 chunks (based on giving history), how would you make sure that the two spouses ended up on the same list?

The automatic download (from weblink forms) is very primitive--there is not a very functional de-duplication system that allows you to compare the records being added with what is already in the database. So as a result, you are likely to lose data or end up with lots of duplicates.

The calculated fields can be very powerful, but they are SO counter-intuitive. They do not allow you to create formulas using if/then terminology without having to create multiple calculated fields that interact with each other...and there is no way to group the calculations together so you can remember what you did. I wish they used standard formula protocol like excel and filemaker do.

Jessica B.
Overall rating
  • Industry: Fund-Raising
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A great donor solution

Reviewed on 2021/10/04

Overall, DonorPerfect meets all of our needs for a donor platform.

Overall, DonorPerfect meets all of our needs for a donor platform.

Pros

Being able to manage all of my donors in one place and pull critical reports makes DonorPerfect the program to use when it comes to CRMs.

Cons

The payment processor could use some updating to bring them up to today's new website technology but we would still chose DonorPerfect over other CRMs for the price.

Showing 5 reviews of 743 Read all reviews

DonorPerfect FAQs

Below are some frequently asked questions for DonorPerfect.

DonorPerfect offers the following pricing plans:

  • Starting from: US$99,00/month
  • Pricing model: Subscription
  • Free Trial: Available

Lite $99/month Express $179/month Essentials $299/month Premier $499/month Enterprise $799/Month No setup fees. Unlimited users. Constant Contact Email and integrated online donation forms included in Express and above.

DonorPerfect has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

DonorPerfect supports the following languages:

English

DonorPerfect supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

DonorPerfect integrates with the following applications:

Agile Ticketing, Constant Contact, Form+, Prospect Research Online, QuickBooks Online Advanced, Quickbooks Online, ReadySetAuction, SimpleTix, VolunteerLocal

DonorPerfect offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

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