--- description: Learn how DonorPerfect can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: DonorPerfect Reviews, Prices & Ratings | GetApp South Africa 2026 --- Breadcrumb: [Home](/) > [Donation Management Software](/directory/167/donation-management/software) > [DonorPerfect](/software/91736/donorperfect-fundraising-software) # DonorPerfect Canonical: https://www.getapp.za.com/software/91736/donorperfect-fundraising-software Page: 1 / 57\ Next: [Next page](https://www.getapp.za.com/software/91736/donorperfect-fundraising-software?page=2) > DonorPerfect helps nonprofits of every size streamline fundraising and centralize donor data in one flexible, all-in-one platform. A CRM that empowers teams to collaborate, stay organized, and make data-driven decisions from anywhere, so your mission keeps moving forward. > > Verdict: Rated **4.5/5** by 1387 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of DonorPerfect Flexible Fundraising CRM: -One centralized database with always up-to-date donor and constituent data -Unlimited donor and prospect records -Custom fields and screens built around your organization’s needs -Full membership and volunteer management -Easy integrations with Microsoft Office, wealth screening tools, and other trusted partners -Robust linking and relational data for deeper insights -Secure, permission-based access for your entire team -Modify standard reports or build custom reports from scratch Fundraising Management: -Manage unlimited data in a customizable platform -Advanced reporting and analytics to uncover your next major gift -Merge donor data into personalized emails, letters, and direct mail -Improve pledge tracking, gift entry, and donor recognition -Generate clear reports for grants, campaigns, and events Comprehensive Donation \& Reporting Tools -Powerful donor reporting and analysis -Tools to run targeted fundraising efforts -Complete donation management across every type of gift ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 1387 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: SofterWare - **Location**: Horsham, US - **Founded**: 1981 ## Commercial Context - **Starting Price**: US$119,00 - **Pricing model**: Other - **Pricing Details**: Packages starting at $119/month. DonorPerfect is designed to be customized for any size nonprofit organization.You hold the power to choose the package and integrations that fulfill your specific needs. Unlimited donation forms, payment processing, and Constant Contact included in every system. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - ACH Payment Processing - API - Access Controls/Permissions - Accounting - Accounting Integration - Activity Dashboard - Activity Tracking - Ad hoc Reporting - Alerts/Notifications - Attendance Management - Auction Management - CRM - Calendar Management - Campaign Analytics - Campaign Management - Campaign Planning - Campaign Segmentation - Committee Management - Communication Management - Contact Database ## Integrations (14 total) - Agile Ticketing - Congress Plus Advocacy - Constant Contact - Double the Donation - Givecloud - QuickBooks Desktop - QuickBooks Online - QuickBooks Online Advanced - ReadySetAuction - Sage Intacct - ShopRaise - SimpleTix - VolunteerLocal - iWave ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Donation Management Software](https://www.getapp.za.com/directory/167/donation-management/software) ## Related Categories - [Donation Management Software](https://www.getapp.za.com/directory/167/donation-management/software) - [Fundraising Software](https://www.getapp.za.com/directory/169/fundraising/software) - [Charity Software](https://www.getapp.za.com/directory/775/nonprofit/software) - [Nonprofit CRM Software](https://www.getapp.za.com/directory/1517/nonprofit-crm/software) ## Alternatives 1. [Donorbox](https://www.getapp.za.com/software/108833/donorbox) — 4.8/5 (625 reviews) 2. [Bloomerang](https://www.getapp.za.com/software/103573/bloomerang) — 4.7/5 (1287 reviews) 3. [Neon CRM](https://www.getapp.za.com/software/90665/neoncrm-by-z2-systems-inc) — 4.3/5 (613 reviews) 4. [DonorSnap](https://www.getapp.za.com/software/103381/donorsnap) — 4.6/5 (405 reviews) 5. [Funraise](https://www.getapp.za.com/software/109055/funraise) — 4.6/5 (96 reviews) ## Reviews ### "Donor Perfect Newbie Approved" — 5.0/5 > **Trinda** | *18 August 2025* | Nonprofit Organization Management | Recommendation rating: 9.0/10 > > **Pros**: As a brand new user, I have enjoyed the ease of use as we learn this product and all of its capabilities. So far, DP customer service has been much more attentive than our former database. > > **Cons**: I have found it disruptive to be logged out so often if I am on another screen. I believe it times out every 20 minutes. > > Overall, DP is the best we have found on the market overall. The staff are very personable and easy to work with. ----- ### "Endless Product Capabilities & Incredible Support plus Learning Materials" — 4.0/5 > **Ellie** | *12 March 2026* | Nonprofit Organization Management | Recommendation rating: 9.0/10 > > **Pros**: DonorPerfect is extremely comprehensive and has so many features\! There really are few (if any) limits to the variety of options available, all depending on the objective of your organization. From pulling data insights, connecting with donors, sharing automatic updates and thank you letters, and more\! I feel that I’ve barely scratched the surface on the full capabilities of DonorPerfect, but I’m excited to become more familiar with the system and cater our use of this system directly to the needs of our organization and the community we want to build with our donors. When the system feels confusing, I really enjoy the Learning Center and the chat features\! Super helpful\! > > **Cons**: This is a con in a certain light, but is ultimately a necessary aspect of a major pro of DonorPerfect. Because there are soooo many capabilities and features, it can feel overwhelming and confusing at first. I think the developers do a good job of making the system interface as simple and easy-to-use as possible, but the complexity of the system definitely can feel challenging initially. Regardless, the “complexities” I’ve noted are necessary and genuinely appreciated given the endless possibilities within the system. And the Chat feature with DonorPerfect support, along with the step-by-step guides available in the Learning Center, are immensely valuable\! > > My experience has been wonderful so far\! The system interface is complex, but after some time spent within the system, it makes more sense to navigate. I really enjoy the chat feature to ask specific questions to the DonorPerfect support team. Similarly, the materials in the Learning Center are useful and thorough\! ----- ### "Plenty of potential, challenging for small nonprofits" — 3.0/5 > **Verified Reviewer** | *25 August 2025* | Nonprofit Organization Management | Recommendation rating: 5.0/10 > > **Pros**: Donation forms are visually appealing and easy for donors to use. Multiple donation options are a plus\! proactive customer service/outreach is a nice touch. Plenty of sophisticated functionality - for those willing and able to invest the time to understand the platform. > > **Cons**: Not easy to find relevant training - esp if I need it on-demand. Would love drag and drop campaign builders, I feel having to understand/remember how to customize text, how to segment, etc is a challenge for a small org. Reporting is a challenge for me - building a custom report is unnecessarily complex (and I consider myself tech savvy). > > My experience is fine but not outstanding. The system has plenty of potential and does some things extremely well. I find the customer support responsive. I think the platform is overly complex for small nonprofits. ----- ### "Easy to use and great Customer Service" — 5.0/5 > **Leah** | *30 March 2026* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: I like how easy it is to link donations from various donors and having all of my notes in one place. We also are able to have various members of our staff access and share their notes regarding the donors. > > **Cons**: The only complaint I have is the few times their system was down. But they were quick to respond and provide updates until the system was operational again. > > I use the software daily and I am gratful for the learning center that has some great resources and helps me learn how to utilize the different features. Also, the Customer Support Team is always a pleasure to talk to. I call every few months when I need help setting up a special filter or if I am confused with something I am seeing. They are always very helpful and I never feel stupid for asking for help. ----- ### "Newbie Here\!" — 5.0/5 > **Sharon** | *12 March 2026* | Sports | Recommendation rating: 7.0/10 > > **Pros**: DonorPerfect has been a very user‑friendly platform, especially for someone who is new to it. The layout is intuitive, and the menus are clearly labeled, which makes it easy to find the features you need without feeling overwhelmed. Even as a beginner, navigating through donor records, reports, and fundraising tools feels straightforward and well organized. The system guides you naturally from one task to the next, reducing the learning curve and helping you build confidence quickly. Overall, DonorPerfect offers a smooth, accessible experience that makes managing donor information efficient and stress‑free, even for first‑time users. > > **Cons**: I would like to see a more robust and flexible auction platform within the system. While the current features work, the auction website would benefit greatly from enhancements that allow users to showcase items more effectively. One of the most important improvements would be the ability to add more pictures to each auction listing. Being limited in image uploads makes it difficult to highlight item details and can reduce bidder confidence. A more visually rich auction experience would not only improve the presentation of items but also help increase engagement and bids. Overall, expanding photo capacity would make the auction tool much more effective. > > Starting my new position has truly streamlined the way I access and manage information. With clearer systems and better tools, I’m able to find what I need much faster, which saves time and reduces stress. Instead of digging through multiple sources or relying on outdated processes, I now have direct access to organized, up‑to‑date information that supports my daily tasks. This improvement has made my workflow more efficient and has helped me feel more confident and capable in my role. Overall, having easy access to the right information has made a significant, positive difference in my day‑to‑day responsibilities. If you’d like it more formal, casual, or tailored to a specific workplace, I can adjust it\! ----- Page: 1 / 57\ Next: [Next page](https://www.getapp.za.com/software/91736/donorperfect-fundraising-software?page=2) ## Links - [View on GetApp](https://www.getapp.za.com/software/91736/donorperfect-fundraising-software) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data