About DonorPerfect

DonorPerfect provides a complete fundraising and donor management solution to help you reduce your workload and build relationships with your constituents. Discover all you can do with DonorPerfect:

Manage Constituent Contacts and Donor Development
Send Personalized Communications
Track Every Type of Donation
Report & Analyze Results
Manage ALL Information in One Complete Source
Integrate With Best of Breed Products & Services
Collect Donations & Information Online


Key benefits of DonorPerfect

Flexible Fundraising Constituent Relationship Management (CRM):

One centralized database so everyone works with the same, up-to-date data
Track and manage unlimited donor and prospect records
User-defined fields and screens to match your unique needs
Comprehensive membership and volunteer management
Integration with Microsoft Office, wealth screening and other third party vendors
Powerful linking, cross-references and relational data
Secure, controlled access to data
Modify virtually any standard report, or create your own unique reports from scratch.

Fundraising Management Software:

Can manage unlimited data in one easily customized database.
Contains sophisticated reporting & analysis helps identify the source of your next big gift.
Allows for easy merges of donor data into customized thank-you letters, e-mails and direct mail.
Improves pledge entry and the recognition and management of gifts and pledges.
Also quickly generate reports on grants, campaigns, and events.

Powerful Donor Reporting and Analysis
Manage Targeted Fundraising Efforts
Comprehensive Donation Management Software


Images

DonorPerfect Software - DonorPerfect Fundraising Goals
DonorPerfect Software - DonorPerfect Donor Profiles
DonorPerfect Software - DonorPerfect Organization Dashboard
DonorPerfect Software - DonorPerfect Receipts
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DonorPerfect video
DonorPerfect Software - DonorPerfect Fundraising Goals
DonorPerfect Software - DonorPerfect Donor Profiles
DonorPerfect Software - DonorPerfect Organization Dashboard
DonorPerfect Software - DonorPerfect Receipts

Not sure about DonorPerfect? Compare with a popular alternative

DonorPerfect

4,5 (1 056)
VS.

Starting Price

US$99,00
year
US$1 250,00
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

84
162

Integrations

12
8

Ease of Use

4,3 (1 056)
3,8 (486)

Value for Money

4,5 (1 056)
3,8 (486)

Customer Service

4,7 (1 056)
3,9 (486)
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Reviews

Overall rating

4,5 /5
(1 056)
Value for Money
4,5/5
Features
4,3/5
Ease of Use
4,3/5
Customer Support
4,7/5

Already have DonorPerfect?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 1 056
Lori
Lori
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

DonorPerfect Software is my Favorite

Reviewed on 2018/08/28

Donor database and tax reporting for a large volume and diverse systemic need. Reconciling accounts...

Donor database and tax reporting for a large volume and diverse systemic need. Reconciling accounts for different GL needs is a breeze. Customer service support as been the very best I have ever experienced.

Pros

The customer service is promptly available and is always knowledgeable and friendly. We have had much success with the Madrid of options available for services and reports. There is always training webinars available and new helpful services coming out. The web-forms are so easy and efficient for online donors to purchase tickets or make donations. The credit card processing works seamlessly with the information downloads.

Cons

The reports can be very tricky to pull up, however, there is intricate detail that can be obtained, so perhaps that's why.

Response from SofterWare

Lori, Thank you for the wonderful review! Our company works very hard to meet the needs of our clients. It is a plus that the reporting feature allows for simple to sophisticated reporting.

The integration of the Online forms/Processing Gateway/DonorPerfect makes the system seamless and is a big time saver!

We have many partners that also integrate with the system, check them out at dpconnect - https://connect.donorperfect.com/.

Regards, Ellen Molon, Client Relations Specialist

Jenny
Overall rating
  • Industry: Accounting
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Highly recommend for basic and budget friendly donation management software

Reviewed on 2023/12/28

Overall I recommend this for charities that need to manage their own donor database but don't want...

Overall I recommend this for charities that need to manage their own donor database but don't want to spend high amounts on more advanced software like Blackbaud or Salesforce.

Pros

It is simple to use and budget friendly for charitable organizations.

Cons

To access more advanced features you need to pay more. Also, some of the reports are not as easy to use.

Alternatives Considered

Salesforce Sales Cloud

Reasons for Choosing DonorPerfect

We still use the old software but DonorPerfect is better suited for most of the divisions of our organization.

Reasons for Switching to DonorPerfect

It was less expensive and less cumbersome to set up.
Tony
Overall rating
  • Industry: Fine Art
  • Company size: 2–10 Employees
  • Used for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

DonorPerfect is an overly-complicated mess

Reviewed on 2017/08/14

I would NOT recommend DonorPerfect. It's difficult to use and expensive.

I would NOT recommend DonorPerfect. It's difficult to use and expensive.

Pros

It does all the things you may be looking for in donor management such as donor records, reporting and more (the problem is figuring out how to use it)

Cons

There are 75 ways to do the same thing which makes it very user UN-friendly and impossible to remember how to do the most basic reports

Response from SofterWare

Tony,

First and foremost, thank you for your feedback a while ago, informing us that you weren’t satisfied with DonorPerfect, and felt that it wasn’t user friendly. Client feedback is the driving force behind our company, and the number one item we work on is how to make things easier for our clients.

We recently learned of your review, and your feeling that you could not recommend DonorPerfect because it is expensive and difficult to use. Of course we are genuinely sorry to hear that, and want nothing less than your continued successful use of DonorPerfect.

Although you recently indicated that you didn’t want to discuss your frustrations further, we would truly value your suggestions on how we could make DonorPerfect easier. Our User Experience department is dedicated solely to improving our software, and I have no doubt that we would benefit from your perspective. In exchange for that perspective, we would offer you 2 hours of Virtual Onsite Training (normally $300) at no cost, to demonstrate our commitment to your success.

You’ve mentioned in the past that although one of DonorPerfect’s advantages over other solutions is our many powerful and flexible features, that often makes it harder to remember even basic tasks. That is, admittedly, a challenge. But one we’re prepared to face as we have in the past, from serving nonprofits like Lambda Literary Foundation. Believe me, we want you to easily access DonorPerfect’s features, and to do so easily.

Thousands of other nonprofits are enjoying the benefits of DonorPerfect, and we will work with you any way we can so you can do the same. We've reached out to you, and I hope you'll reconsider taking us up on our offer. If so, please call our client relations team at 800-220-3537.

Thanks again for your valued feedback.

Bryan
Overall rating
  • Industry: Broadcast Media
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Donor Perfect daily user

Reviewed on 2024/01/11

Very good. Support is great, knowledgebase articles are very helpful. I love having the app since...

Very good. Support is great, knowledgebase articles are very helpful. I love having the app since I travel and visit donors. Reporting is robust and allows you to create your own reports along with canned ones.

Pros

Ease of use: The dashboard allows me to quickly see things like goal status and tasks. I can easily search for donors using multiple criteria and the screens/tabs are easy to navigate.

Cons

The app is more limited and doesn't have the search criteria available that the computer software has.

Michael
Overall rating
  • Industry: Recreational Facilities & Services
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Helpful, nice product

Reviewed on 2023/12/18

Overall, I am happy with DonorPerfect, enough so that I would recommend it, especially if you just...

Overall, I am happy with DonorPerfect, enough so that I would recommend it, especially if you just need basic fundraising management software.

Pros

DonorPerfect is easy to use, especially for basic fundraising purposes. Implementation was easy. Everything is pretty straightforward.

Cons

Mail merging, both donation receipts and mailings is not all that intuitive. Additionally, DonorPerfect's forms do not seamlessly integrate with your website, which would be a nice addition.

Alternatives Considered

Neon CRM

Reasons for Switching to DonorPerfect

DonorPerfect was cheaper, which was the main reason to choose it.
Showing 5 reviews of 1 056 Read all reviews

DonorPerfect FAQs

Below are some frequently asked questions for DonorPerfect.

DonorPerfect offers the following pricing plans:

  • Starting from: US$99,00/year
  • Pricing model: Subscription
  • Free Trial: Not Available

Packages starting at $99/month. DonorPerfect is designed to be customized for any size nonprofit organization.You hold the power to choose the package and integrations that fulfill your specific needs. Unlimited donation forms, payment processing, and Constant Contact included in every system.

DonorPerfect has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000

DonorPerfect supports the following languages:

English

DonorPerfect supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

DonorPerfect integrates with the following applications:

Agile Ticketing, Constant Contact, Givecloud, Prospect Research Online, QuickBooks Online, QuickBooks Online Advanced, Quickbooks Pro, ReadySetAuction, ShopRaise, SimpleTix, VolunteerLocal, iWave

DonorPerfect offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

See all software categories found for DonorPerfect.