Salesforce.org Nonprofit Cloud
About Salesforce.org Nonprofit Cloud
Break down the silos and empower your entire nonprofit to make a case for giving with a complete picture of your donors, volunteers, members and other constituents in one place. With social, mobile and collaboration at its core, Salesforce is helping nonprofits cultivate and grow life-long volunteer and supporter relationships.
Key benefits of Salesforce.org Nonprofit Cloud
Collaborate in real time to create alignment, find and share information, and streamline resolutions. Transform your engagement, outreach and services.
Quickly build or install social and mobile custom apps to manage your programs, so you can spend less time on administration and more time delivery quality service
And drive annual campaign success with integrations for your donation landing pages, financial institution, email campaigns and event management apps.
Complete picture of your donors, volunteers, clients and other constituents in one place — including activity history, giving history, programs and events attended, and any custom information.
Streamline your grants prospecting, management and reporting with Salesforce’s powerful automation and real-time analytics.
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Reviews
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- Industry: Nonprofit Organization Management
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Non-Profit SalesForce
Reviewed on 2018/11/09
Positive for the most part, with some difficulty in initial implementation.
Positive for the most part, with some difficulty in initial implementation.
Pros
This software helps organize our donor and grantor database and helps monitor deadlines, scheduling follow-ups, measuring donation details, and more. We are pretty new to the system, but the customer support and training accelerators are very helpful.
Cons
It is expensive and difficult to implement, especially if you are a new user. We were fortunate that we had staff experienced with the software and received grant money to implement it.
- Industry: Nonprofit Organization Management
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Salesforce for Non Profits
Reviewed on 2022/05/11
Pros
It does everything you need it to. It's very capable of using the most up-to-date technology available.
Cons
It is difficult to manage. Requires a lot of staff time to keep up to date with the latest updates and ensure everything is working smoothly. There's also a lot of add ons which can making initial pricing difficult
Alternatives Considered
KeelaReasons for Choosing Salesforce.org Nonprofit Cloud
We out grew eTap and need automation that can keep up with our growing non profit needs.Switched From
Blackbaud eTapestryReasons for Switching to Salesforce.org Nonprofit Cloud
It is able to do both non profit management and program management on the same NPSP cloud- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 7.0 /10
Great Once You Get to Know It
Reviewed on 2025/02/28
If you know how to use it, it’s an amazing tool!
If you know how to use it, it’s an amazing tool!
Pros
There is not a better product out there for keeping information on clients, participants, and donor information organized.
Cons
It can take a long time for those new to the platform to feel comfortable using it.
- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 4.0 /10
Not Created with Nonprofits in Mind
Reviewed on 2019/07/17
We use Salesforce as our main CRM at my non-profit, mostly so that we can keep track of clients,...
We use Salesforce as our main CRM at my non-profit, mostly so that we can keep track of clients, donors, and volunteers all in one place. I mostly use it to track volunteer participation and hours and pull reports on donor and volunteer activity to include in grants and marketing materials.
Pros
Salesforce for Nonprofits does add some additional features that nonprofits are likely to need for donor and volunteer management, and it allows everything to be in one CRM (versus having volunteers, donors, and clients in separate databases)
Cons
Salesforce for Nonprofits feels like it was a stretch for Salesforce. The way that Salesforce was built doesn't work well for many of the needs non-profits have, and Salesforce for Nonprofits is basically the same platform with just a few added features. It's clunky, and doing things like program management and pulling reports is not as easy as you'd expect given how it's described. Overall, it's clear that Salesforce kept it's sales mindset when building this software, rather than starting from the non-profit perspective.
- Industry: Nonprofit Organization Management
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Americorp Reading Partners Salesforce Review
Reviewed on 2025/01/27
I used Salesforce daily when I worked at a nonprofit. Salesforce allowed for me to track the number...
I used Salesforce daily when I worked at a nonprofit. Salesforce allowed for me to track the number of students in my program and also their progress over their time in the program. These results were also available to other sites, allowing for comparison.
Pros
For the nonprofit I worked for, we had to track the progress of different students reading abilities. Salesforce allowed me to view these results in real time and in many different formats, which was very helpful to me.
Cons
I did run into a bit of a learning curve with Salesforce because it is so complex.
Salesforce.org Nonprofit Cloud FAQs
Below are some frequently asked questions for Salesforce.org Nonprofit Cloud.Q. What type of pricing plans does Salesforce.org Nonprofit Cloud offer?
Salesforce.org Nonprofit Cloud offers the following pricing plans:
- Pricing model: Subscription
- Free Trial: Not Available
Q. Who are the typical users of Salesforce.org Nonprofit Cloud?
Salesforce.org Nonprofit Cloud has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Salesforce.org Nonprofit Cloud support?
Salesforce.org Nonprofit Cloud supports the following languages:
English
Q. Does Salesforce.org Nonprofit Cloud support mobile devices?
Salesforce.org Nonprofit Cloud supports the following devices:
Q. What other apps does Salesforce.org Nonprofit Cloud integrate with?
We do not have any information about what integrations Salesforce.org Nonprofit Cloud has
Q. What level of support does Salesforce.org Nonprofit Cloud offer?
Salesforce.org Nonprofit Cloud offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
Related categories
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