Salesforce Nonprofit Cloud

Salesforce Nonprofit Cloud

Non-Profit CRM offered through Salesforce

4.4/5 (5 reviews)

Salesforce Nonprofit Cloud Overview

Break down the silos and empower your entire nonprofit to make a case for giving with a complete picture of your donors, volunteers, members and other constituents in one place. With social, mobile and collaboration at its core, Salesforce is helping nonprofits cultivate and grow life-long volunteer and supporter relationships.

Pricing

Starting from
US$36,00/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Canada, United States

Supported Languages

English

Salesforce Nonprofit Cloud Reviews

Overall rating
4.4/5
80% positive reviews
3
Excellent
1
Very good
1
Average
0
Poor
0
Terrible
Doreen W.

Salesforce is the best CRM

Used Daily for 1+ year
Reviewed on 2018/04/24
Review Source: GetApp

Pros

Everything is so organized. The search tool is great with finding partial phrases of cases and prospects. It allows us to manage all aspects of the business from contacting leads to managing opportunities and customers. Also, Salesforce integrates with most other tools.

Cons

A few times I didn't receive notifications from the app. I had to log into the app to see them. I deleted the app and downloaded it again, and I haven't had any issues.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10
Margaret P.

NGO Connect only ok

Used Daily for 2+ years
Reviewed on 2016/10/07
Review Source: Capterra

too buggy after several years of use no idea of roadmap and customer support outsourced to WGBH who do not have the capacity to handle the problems that are on the round corner end.

Pros

custome design for public media

Cons

basic funtions important to our work does not wrk

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

3.0/10
Allison C.

Rating only

Reviewed on 2016/09/28
Review Source: GetApp

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Michael B.

Rating only

Reviewed on 2019/06/05
Review Source: GetApp
Simone P.

Rating only

Reviewed on 2019/05/10
Review Source: GetApp

Salesforce Nonprofit Cloud Pricing

Starting from
US$36,00/month
Pricing options
Free Trial
Subscription
Value for money

A 30-day free trial is available, after which Salesforce Nonprofit Cloud pricing plans are:

Enterprise Edition: $36/user/month*

Unlimited Edition: $72/user/month*

*billed annually

Salesforce Nonprofit Cloud Features

  • Event Management

  • API
  • Access Control
  • Activity Dashboard
  • Activity Tracking
  • Attendance Management
  • Automatic Reminders
  • Communication Management
  • Contact Database
  • Contact Management
  • Credit Card Processing
  • Custom Fields
  • Customizable Branding
  • Customizable Reporting
  • Data Import/Export
  • Electronic Payments
  • Email Integration
  • Registration Management
  • Reporting & Statistics
  • Third Party Integration

Additional information for Salesforce Nonprofit Cloud

Key features of Salesforce Nonprofit Cloud

  • Auditing of batches, work process flows and triggers
  • Build or install social and mobile custom apps
  • Call centers and client service
  • Case management
  • Donor and Grants Management
  • Easily analyze your pipeline and automate routine tasks
  • Email and Mobile Marketing
  • Event management
  • Improve your gift processing with built-in validation
  • Lifecycle Automation
  • Manage the donation cycle from pledge to payment
  • Partner Communities
  • Portfolio of Grants Management
  • Program Management
  • Salesforce Nonprofit AppExchange
  • See activity and giving history, programs, events attended
  • Social Intranets and Member Communities
  • Social Media Engagement
  • Standardize your donation processes
  • Volunteer management

Benefits

Collaborate in real time to create alignment, find and share information, and streamline resolutions. Transform your engagement, outreach and services.

Quickly build or install social and mobile custom apps to manage your programs, so you can spend less time on administration and more time delivery quality service

And drive annual campaign success with integrations for your donation landing pages, financial institution, email campaigns and event management apps.

Complete picture of your donors, volunteers, clients and other constituents in one place — including activity history, giving history, programs and events attended, and any custom information.

Streamline your grants prospecting, management and reporting with Salesforce’s powerful automation and real-time analytics.

Salesforce Nonprofit Cloud FAQs

Below are some frequently asked questions for Salesforce Nonprofit Cloud.

Q. What type of pricing plans does Salesforce Nonprofit Cloud offer?

Salesforce Nonprofit Cloud offers the following pricing plans:

Starting from: US$36,00/month

Pricing model: Subscription

Free Trial: Available

A 30-day free trial is available, after which Salesforce Nonprofit Cloud pricing plans are:

Enterprise Edition: $36/user/month*

Unlimited Edition: $72/user/month*

*billed annually

Q. What are the main features of Salesforce Nonprofit Cloud?

Salesforce Nonprofit Cloud offers the following features:

  • Auditing of batches, work process flows and triggers
  • Build or install social and mobile custom apps
  • Call centers and client service
  • Case management
  • Donor and Grants Management
  • Easily analyze your pipeline and automate routine tasks
  • Email and Mobile Marketing
  • Event management
  • Improve your gift processing with built-in validation
  • Lifecycle Automation
  • Manage the donation cycle from pledge to payment
  • Partner Communities
  • Portfolio of Grants Management
  • Program Management
  • Salesforce Nonprofit AppExchange
  • See activity and giving history, programs, events attended
  • Social Intranets and Member Communities
  • Social Media Engagement
  • Standardize your donation processes
  • Volunteer management

Q. Who are the typical users of Salesforce Nonprofit Cloud?

Salesforce Nonprofit Cloud has the following typical customers:

Non Profit

Q. What languages does Salesforce Nonprofit Cloud support?

Salesforce Nonprofit Cloud supports the following languages:

English

Q. What type of pricing plans does Salesforce Nonprofit Cloud offer?

Salesforce Nonprofit Cloud has the following pricing plans:

Subscription

Q. Does Salesforce Nonprofit Cloud support mobile devices?

We do not have any information about what devices Salesforce Nonprofit Cloud supports

Q. What other apps does Salesforce Nonprofit Cloud integrate with?

Salesforce Nonprofit Cloud integrates with the following applications:

360Alumni, BizMerlinHR, ClickFunnels, Deskpro, LearningCart, Receptive, Sendloop, Slemma, Snappii, Tracker

Q. What level of support does Salesforce Nonprofit Cloud offer?

Salesforce Nonprofit Cloud offers the following support options:

Forum, Knowledge Base, Phone Support, Video Tutorials