Contentful

API-first Content Management System

4,4 /5 (38 reviews) Write a Review!

Contentful Overview

What is Contentful?

Content is at the core of every digital experience, and Contentful is the pioneer and market leader in creating a new generation of technology to build experiences at scale for every digital channel.

The old generation of legacy CMS suites was built to create websites. It is being replaced by a new generation of integrated, best-in-class tools — the “modern tech stack." This stack is capable of building any digital experience — web, mobile apps, wearables, digital displays and more. Contentful’s content platform is core to the modern tech stack: endlessly extensible through open APIs and a first-to-market app framework to enable enterprises to create a common reference architecture for their teams.

Contentful Overview

Pricing

Starting from
US$489,00/month

Pricing options

Free Trial
Free
Subscription
Value for money

Contentful Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, China and 5 others, India, Japan, Germany, Brazil, Mexico
Supported Languages
English

Media

Create Once, Publish Everywhere
Add Validations
Content Overview and Publishing
Team Editing
Contentful video Contentful screenshot: Create Once, Publish Everywhere Contentful screenshot: Add Validations Contentful screenshot: Content Overview and Publishing Contentful screenshot: Team Editing Contentful screenshot: Contentful screenshot: Contentful screenshot:

Contentful Reviews

Contentful Reviews

Overall rating
4,4
/
5
Excellent
24

Very good
10

Average
1

Poor
3

Terrible
0

Value for Money
4,2
Features
4,2
Ease of Use
4,1
Customer Support
4,3
89% recommended this app
Brandon Z.

Contentful is useful and wonderful

I'd like to recommand contentful as it is easy to use, and easy to config store data for develop a project.


Brent A.

An Excellent CMS

Overall I find it a delight to work with. Highly recommended.


Yann T.

Interesting content management platform

I work with a team of translators in many different languages, and we are often required to update sections or paragraphs of different articles we wrote previously. We've started to use Contentful in the beginning of this year and it showed really useful with regard to this matter.


Verified Reviewer

Very inflexible when it comes to styling changes, use only if you have plenty of engineers


Nick W.

CMS Contender

Compared to other CMS platforms out there, this one isn't a bad option to have.


Brandon Z.
Industry: Translation & Localization
Company size: 11-50 Employees

Contentful is useful and wonderful

Used Daily for 1+ year
Reviewed on 2018/12/12
Review Source: Capterra

I'd like to recommand contentful as it is easy to use, and easy to config store data for develop a project.

Pros

stable, friendly configuration, data structure is clear, and have api auto configuration

Cons

navigation is a little bit tricky, like when duplicate an entity, it lost the original entity's position, so have to go back and track the entity again

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Brent A.
Industry: Information Technology & Services
Company size: Self Employed

An Excellent CMS

Used Weekly for Free Trial
Reviewed on 2020/04/30
Review Source: Capterra

Overall I find it a delight to work with. Highly recommended.

Pros

I love all the following: the Infrastructure as Code that allows me to define my models through software, the SDK that allows me to load or update content via automation, the apps that allow webhook integrations such as with Gatsby, Netlify and Github. Finally, I love that it is a SaaS offering where data backups and DB upgrades are not my problem!

Cons

Thee free tier allows me to make two CMS systems. It would be nice if the free tier offered, say, up to five. The first paid for tier feels pricey if all I need was simply that third "not-free" CMS. It would be great if they had a "per CMS" paid tier that allowed a third, fourth, fifth CMS (etc.) at $3.95/month each...or something like that.

Rating breakdown

Ease of Use

Likelihood to recommend: 10.0/10

Yann T.
Industry: Translation & Localization
Company size: Self Employed

Interesting content management platform

Used Weekly for 6-12 months
Reviewed on 2020/09/30
Review Source: Capterra

I work with a team of translators in many different languages, and we are often required to update sections or paragraphs of different articles we wrote previously. We've started to use Contentful in the beginning of this year and it showed really useful with regard to this matter.

Pros

Contentful comes really handy when you need to edit portions or paragraphs in your website. Besides, it supports a wide array of languages, which is a big plus when working with a multilingual team.

Cons

The full website is managed through Contentful, which means a lot of different pages and content listed, and at times it can get confusing retrieving a page or even a paragraph you are looking for.

Rating breakdown

Ease of Use

Likelihood to recommend: 7.0/10

Verified Reviewer
Industry: Financial Services
Company size: 11-50 Employees

Very inflexible when it comes to styling changes, use only if you have plenty of engineers

Used Daily for 6-12 months
Reviewed on 2017/04/01
Review Source: GetApp

Pros

It is impossible for users to create elements that are totally out of line with the corporate design. Contentful also loads faster than many other CMS.

Cons

There isn't much I like about Contentful. It is impossible to copy entire pages without a lot of effort, which makes it very time-consuming to create new pages. While you can re-use existing elements, the problem is that if you change them, they are changed everywhere, and there is no way to just copy an element in order to use it as a new element (i.e., changes you make to it don't affect the element you copied).

As others have mentioned before, it sometimes takes a quarter of an hour for changes you made to appear on the preview pages, which is just painful (Wordpress is pretty much instant). But by far the biggest pain is that there is no way for the user to simply access the CSS. We have to go back to our engineering team for every little tweak we want, even if it is just the padding of an element or the alignment of a certain style of text.

Another issue I have is that it is hard to figure out where on a new page you are while you are editing it. Unlike Wordpress, where you can see the overall structure of your page elements clearly on an overview page, you can only see the rows of the page on the overview in Contentful - you have no idea what the structure inside each row looks like until you click on it. That means you're getting disorientated quite quickly as to where you need to click to edit element X of the page.

Overall, I find Contentful terrible to use. It has a few benefits, but at least from a content management user experience those don't outweigh the significant downsides at all.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 1.0/10

Nick W.
Industry: Marketing & Advertising
Company size: 201-500 Employees

CMS Contender

Used Weekly for 1+ year
Reviewed on 2019/08/17
Review Source: Capterra

Compared to other CMS platforms out there, this one isn't a bad option to have.

Pros

If properly set up, it's easy to find and navigate sections and areas of your site you'd like to edit.

Cons

You can get lost if you don't know what you're doing.

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend: 8.0/10

User recommendation
8,2/10
Based on 38 user ratings
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Contentful Pricing

Contentful Pricing

Starting from
US$489,00/month
Free Trial
Free
Subscription
Value for money
Value for Money
4,2/5
Based on 38 user ratings
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Contentful Features

Contentful Features

A/B Testing
API
Activity Dashboard
Automatic Notifications
Campaign Analysis
Campaign Management
Campaign Segmentation
Content Management
Customizable Branding
Customizable Templates
Data Import/Export
Drag & Drop Interface
Engagement Analytics
Monitoring
Multi-Channel Marketing
Real Time Analytics
Reporting & Statistics
Social Media Integration
Template Management
Third Party Integration
Features
4,2/5
Based on 38 user ratings
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Categories

Additional information for Contentful

Additional information for Contentful

Key features of Contentful

  • Advanced user roles
  • Beautiful and easy-to-use content editor
  • Content Delivery independent of the presentation layer
  • Content Localization
  • Highly scalable
  • Image cropping and editing
  • Powerful RESTful JSON API
  • Powerful search and filtering
  • Real-time collaboration
  • Serve and synchronize any type of content
  • Upload any media: images, videos, audio
  • Web hooks
  • White label for enterprises

Benefits

-Increase productivity and efficiency — our platform empowers cross-functional digital teams with tools for both business and technical subject matter experts.
-Reduce time to market and innovate faster with our decoupled architecture, agile workflows, and structured repository enabling content reuse.
-Increase ROI and extend the value of existing investments with our API first, cloud-native content platform and open source DXP components — SDKs, Apps, & design system.
-Lower unit cost with economies of scale, reusing content across teams, channels, markets, and customer journeys.

Contentful FAQs

Contentful FAQs

Below are some frequently asked questions for Contentful.

Q. What type of pricing plans does Contentful offer?

Contentful offers the following pricing plans:

Starting from: US$489,00/month

Pricing model: Free, Subscription

Free Trial: Available

Q. What are the main features of Contentful?

Contentful offers the following features:

  • Advanced user roles
  • Beautiful and easy-to-use content editor
  • Content Delivery independent of the presentation layer
  • Content Localization
  • Highly scalable
  • Image cropping and editing
  • Powerful RESTful JSON API
  • Powerful search and filtering
  • Real-time collaboration
  • Serve and synchronize any type of content
  • Upload any media: images, videos, audio
  • Web hooks
  • White label for enterprises

Q. Who are the typical users of Contentful?

Contentful has the following typical customers:

Small Business, Large Enterprises, Non Profit, Mid Size Business

Q. What languages does Contentful support?

Contentful supports the following languages:

English

Q. What type of pricing plans does Contentful offer?

Contentful has the following pricing plans:

Free, Subscription

Q. Does Contentful support mobile devices?

Contentful supports the following devices:

iPhone, iPad

Q. What other apps does Contentful integrate with?

Contentful integrates with the following applications:

Alooma, Contentools, Cyfe, ForceManager, Geo Targetly, LeadMaster, Marketo Engage, Stamplay, VisitorTrack, Wordpress

Q. What level of support does Contentful offer?

Contentful offers the following support options:

Forum, Knowledge Base, Online Support, Video Tutorials