In addition, these profiles can be assigned automatically based on the criteria you outline in your business rules. By associating profiles, constituent reporting and segmentations become much easier. You no longer need to evaluate whether a gift was given – you can just search on all donors or on all first-time donors. If you need to track other profiles to improve your reporting even further, changing and modifying the profiles is in control of your administrators – not us!
Powerful relationship capabilities allows you to maintain a multitude of relationships between constituents – whether it is maintaining household members and their head of household and family relationships, and organizations internal hierarchy, or an individual’s circle of friends – all can be easily maintained to assist with your segmentation and campaign needs.
I like that the database is customizable; we are able to make changes to the database that make it work better for us.
I love the people at Orange Leap. They have been very friendly and always try to be as helpful as possible. It is obvious that they try very hard to please their customers.
Sometimes, getting things changed seems to take a good amount of time and can cost a good amount of money.
Sometimes, we have to pay for changes to be made in The Guru, and I am not sure why we are having to even suggest these changes, much less have been asked to pay for them, as many of them seem like they should have been there in the first place.
Accessing the data externally has been relatively cumbersome and sometimes impossible. This has been disappointing, as we were promised this capability when we signed up with Orange Leap.
It seems fairly easy to navigate. After only using it for about a month, I've been able to pick up on using the program fairly quickly. It's not hard to understand.
When deleting back months, you are not able to delete each month that you want at a time. You have to delete each month individually.
I love that everything (at least the functions that I need to use) is set out in a pretty straightforward way.
I don't like that I often have to navigate to a handful of different pages before I can get to what I need.
I like that there are multiple ways to look up donor's records.
When running reports, the systems tends to be extremely slow for the operators working within the system.
You can save a lot of information and have it organization in to different fields.
Occasionally, the database will be very sluggish, or certain aspects won't work properly.
Powerful relationship capabilities allows you to maintain a multitude of relationships between constituents – whether it is maintaining household members and their head of household and family relationships, and organizations internal hierarchy, or an individual’s circle of friends
Plain-Language, Automated Business Rules
Business rules will assist you in automating many cumbersome and tedious processes that currently require significant staff time and multiple manual reports, queries and actions.
Flexible Content Management
Multiple permanent, temporary, and seasonal address, email, and phone contacts allow you to know how to contact your constituents at any point in time.
Correspondence and Payment History
Our touchpoints section allows you to maintain a list of communications and additional notes associated with a constituent. Entries can be made manually or automatically based upon another event, such as a thank you email.
Permissions and Security
Each named user can have different types of permissions that identify what information they can access: whether entire screens that they can access, or just a defined set of fields on those screens.
Reporting at your Users Fingertips
By utilizing The Guru, Orange Leaps’s reporting, scheduling, and distribution capabilities are extensive and user-friendly, enabling your users to create their own reports with a simple, five-step wizard.
Below are some frequently asked questions for Orange Leap.
Orange Leap offers the following pricing plans:
Free Trial: Not Available
Orange Leap offers the following features:
Orange Leap has the following typical customers:
Orange Leap supports the following languages:
We do not have any information about what Orange Leap pricing plans
We do not have any information about what devices Orange Leap supports
Orange Leap integrates with the following applications:
Sage Intacct, Subscription Billing
Orange Leap offers the following support options:
Forum, Knowledge Base, Phone Support, Video Tutorials