Orange Leap

Orange Leap

Web-based constituent relationship management system

4.1/5 (12 reviews)

Orange Leap Overview

In addition, these profiles can be assigned automatically based on the criteria you outline in your business rules. By associating profiles, constituent reporting and segmentations become much easier. You no longer need to evaluate whether a gift was given – you can just search on all donors or on all first-time donors. If you need to track other profiles to improve your reporting even further, changing and modifying the profiles is in control of your administrators – not us!

Powerful relationship capabilities allows you to maintain a multitude of relationships between constituents – whether it is maintaining household members and their head of household and family relationships, and organizations internal hierarchy, or an individual’s circle of friends – all can be easily maintained to assist with your segmentation and campaign needs.

Pricing

Starting from
N/A
Pricing options
Free Trial
Value for money

Business size

S
M
L

Markets

Canada, United States

Supported Languages

English

Orange Leap Reviews

Overall rating
4.1/5
83% positive reviews
2
Excellent
8
Very good
1
Average
1
Poor
0
Terrible
Bethany G.

Overall positive experience

Reviewed on 2014/05/28
Review Source: SoftwareAdvice

Pros

I like that the database is customizable; we are able to make changes to the database that make it work better for us.
I love the people at Orange Leap. They have been very friendly and always try to be as helpful as possible. It is obvious that they try very hard to please their customers.

Cons

Sometimes, getting things changed seems to take a good amount of time and can cost a good amount of money.

Sometimes, we have to pay for changes to be made in The Guru, and I am not sure why we are having to even suggest these changes, much less have been asked to pay for them, as many of them seem like they should have been there in the first place.

Accessing the data externally has been relatively cumbersome and sometimes impossible. This has been disappointing, as we were promised this capability when we signed up with Orange Leap.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend

8.0/10
Jessica P.

Donor Services Coordinator

Reviewed on 2014/08/07
Review Source: SoftwareAdvice

Pros

It seems fairly easy to navigate. After only using it for about a month, I've been able to pick up on using the program fairly quickly. It's not hard to understand.

Cons

When deleting back months, you are not able to delete each month that you want at a time. You have to delete each month individually.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend

6.0/10
Amanda A.

Newer user, good experience.

Reviewed on 2014/08/05
Review Source: SoftwareAdvice

Pros

I love that everything (at least the functions that I need to use) is set out in a pretty straightforward way.

Cons

I don't like that I often have to navigate to a handful of different pages before I can get to what I need.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend

7.0/10
Michelle B.

Still a relatively new user

Reviewed on 2014/08/07
Review Source: SoftwareAdvice

Pros

I like that there are multiple ways to look up donor's records.

Cons

When running reports, the systems tends to be extremely slow for the operators working within the system.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend

7.0/10
Joy T.

Database for donors in a non profit org

Reviewed on 2014/08/07
Review Source: SoftwareAdvice

Pros

You can save a lot of information and have it organization in to different fields.

Cons

Occasionally, the database will be very sluggish, or certain aspects won't work properly.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend

6.0/10

Orange Leap Features


  • API
  • Access Control
  • Activity Dashboard
  • Attendance Management
  • Automatic Notifications
  • Communication Management
  • Contact Database
  • Contact Management
  • Credit Card Processing
  • Custom Fields
  • Customizable Branding
  • Customizable Reporting
  • Data Import/Export
  • Electronic Payments
  • Email Integration
  • Event Management
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Third Party Integration

Additional information for Orange Leap

Key features of Orange Leap

  • Apply your own business rules
  • Constituent Profile Personalization
  • Correspondence and Payment History
  • Determine what data you want to input and its display
  • Flexible Content Management
  • Modify, rename, or hide any screen or field
  • Multi-Relationship ‘Householding’
  • Permissions and Security
  • Plain-Language, Automated Business Rules
  • Reporting at your Users Fingertips

Benefits

Multi-Relationship ‘Householding’

Powerful relationship capabilities allows you to maintain a multitude of relationships between constituents – whether it is maintaining household members and their head of household and family relationships, and organizations internal hierarchy, or an individual’s circle of friends

Plain-Language, Automated Business Rules

Business rules will assist you in automating many cumbersome and tedious processes that currently require significant staff time and multiple manual reports, queries and actions.

Flexible Content Management

Multiple permanent, temporary, and seasonal address, email, and phone contacts allow you to know how to contact your constituents at any point in time.

Correspondence and Payment History

Our touchpoints section allows you to maintain a list of communications and additional notes associated with a constituent. Entries can be made manually or automatically based upon another event, such as a thank you email.

Permissions and Security

Each named user can have different types of permissions that identify what information they can access: whether entire screens that they can access, or just a defined set of fields on those screens.

Reporting at your Users Fingertips

By utilizing The Guru, Orange Leaps’s reporting, scheduling, and distribution capabilities are extensive and user-friendly, enabling your users to create their own reports with a simple, five-step wizard.

Orange Leap FAQs

Below are some frequently asked questions for Orange Leap.

Q. What type of pricing plans does Orange Leap offer?

Orange Leap offers the following pricing plans:

Free Trial: Not Available

Q. What are the main features of Orange Leap?

Orange Leap offers the following features:

  • Apply your own business rules
  • Constituent Profile Personalization
  • Correspondence and Payment History
  • Determine what data you want to input and its display
  • Flexible Content Management
  • Modify, rename, or hide any screen or field
  • Multi-Relationship ‘Householding’
  • Permissions and Security
  • Plain-Language, Automated Business Rules
  • Reporting at your Users Fingertips

Q. Who are the typical users of Orange Leap?

Orange Leap has the following typical customers:

Non Profit

Q. What languages does Orange Leap support?

Orange Leap supports the following languages:

English

Q. What type of pricing plans does Orange Leap offer?

We do not have any information about what Orange Leap pricing plans

Q. Does Orange Leap support mobile devices?

We do not have any information about what devices Orange Leap supports

Q. What other apps does Orange Leap integrate with?

Orange Leap integrates with the following applications:

Sage Intacct, Subscription Billing

Q. What level of support does Orange Leap offer?

Orange Leap offers the following support options:

Forum, Knowledge Base, Phone Support, Video Tutorials