Orange Leap

Orange Leap

Web-based constituent relationship management system

4.1/5 (25 reviews)

Orange Leap Overview

In addition, these profiles can be assigned automatically based on the criteria you outline in your business rules. By associating profiles, constituent reporting and segmentations become much easier. You no longer need to evaluate whether a gift was given – you can just search on all donors or on all first-time donors. If you need to track other profiles to improve your reporting even further, changing and modifying the profiles is in control of your administrators – not us!

Powerful relationship capabilities allows you to maintain a multitude of relationships between constituents – whether it is maintaining household members and their head of household and family relationships, and organizations internal hierarchy, or an individual’s circle of friends – all can be easily maintained to assist with your segmentation and campaign needs.

Pricing

Starting from
N/A
Pricing options
Free Trial
Value for money

Business size

S
M
L

Markets

Canada, United States

Supported Languages

English

Orange Leap Reviews

Overall rating
4.1/5
92% positive reviews
10
Excellent
13
Very good
1
Average
1
Poor
0
Terrible
Jeff A.

Great support for a very customization and reliable service!

Used Daily for 2+ years
Reviewed on 2016/12/06
Review Source: Capterra

Orange Leap On Demand is a vast, customizable and reliable platform. We especially love the Rapid Gift Entry feature, Import Wizard and also the ability to create and schedule emailed custom reports.

Support is fast and stellar when needed.

Pros

The ability to schedule and email custom reports

Cons

My only dings in the ratings were over the lack of ease in editing custom receipts. But I know they are working on that and have even seen a preview of the new implementation. Also, it takes a time to learn but that's mostly because of how much it can do.
Current inability to modify custom receipts easily. Also, lack of user interfaces supports for other languages.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Brenda S.

My Orange Leap Experience

Used Daily for 1+ year
Reviewed on 2016/12/07
Review Source: Capterra

On the whole, I like Orange Leap. I'm a bit frustrated right now with the reports aspect. We have had GREAT difficulty in trying to run reports. I don't know if the issue is in our IT Department, with the web browser we are trying to use... or just where the problem lies. It is frustrating, to say the least, but we will continue to work on the issue. The support we receive from everyone is fantastic!! Our rep has saved us on numerous occasions, especially with running reports.

Pros

The portability! I can access it anywhere, even from my phone!

Cons

REPORTS - We are having hair pulling, screaming fits trying to get information.

Response from Orange Leap

Brenda,

Thank you for your review of Orange Leap. I am so sorry to hear you all are struggling with your reports. We usually get high marks for our reporting wizard, so we will work hard to help you get to the bottom of this problem.

Thank you again for your partnership with Orange Leap!

Randy McCabe

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

7.0/10
Joel S.

Excellent Overall Software

Used Daily for 1+ year
Reviewed on 2016/12/06
Review Source: Capterra

Orange Leap on Demand (OLOD) has honestly been an excellent product for us, in almost all respects. No software is perfect, but the company strives to makes the user experience as rich and as usable as possible. They also have an excellent support team, and they make it easy to work on issues, much easier than other software companies I've dealt with. I'd fully recommend it to anyone considering a donor software management tool.

Pros

It's user friendliness, ease of administration, and the ability to get rapid support when necessary.

Cons

I wish it had a richer reporting package, one that could actually create nice user reports. For the most part we only use its data extraction capabilities and design our own reports offline.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Michelle C.

KSI Satisfaction Review

Used Daily for 1+ year
Reviewed on 2016/12/06
Review Source: Capterra

We have been very happy with our decision to move to Orange Leap. It is much easier to use than other systems we have used in the past. The only thing we would change would be to make the reporting feature a little easier to navigate.

Pros

Ease of use for the majority of the program.

Cons

Reporting is a little more difficult to learn, especially if you don't know exactly what you want to gather. It has very specific parameters and the way it is set up can be a little confusing.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Larry H.

Very happy!

Used Daily for 2+ years
Reviewed on 2016/12/06
Review Source: Capterra

We have a long history with this company as a former user of MPX who recently upgraded to the online system. The conversion was smooth and the new system exceeds our expectations.

Pros

The cloud server is more reliable than our in-house server with easier access to our information.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

Orange Leap Features


  • API
  • Access Control
  • Activity Dashboard
  • Activity Tracking
  • Attendance Management
  • Automatic Notifications
  • Automatic Reminders
  • Communication Management
  • Contact Database
  • Contact Management
  • Credit Card Processing
  • Custom Fields
  • Customizable Branding
  • Customizable Reporting
  • Data Import/Export
  • Electronic Payments
  • Email Integration
  • Mobile Integration
  • Reporting & Statistics
  • Third Party Integration

Additional information for Orange Leap

Key features of Orange Leap

  • Apply your own business rules
  • Constituent Profile Personalization
  • Correspondence and Payment History
  • Determine what data you want to input and its display
  • Flexible Content Management
  • Modify, rename, or hide any screen or field
  • Multi-Relationship ‘Householding’
  • Permissions and Security
  • Plain-Language, Automated Business Rules
  • Reporting at your Users Fingertips

Benefits

Multi-Relationship ‘Householding’

Powerful relationship capabilities allows you to maintain a multitude of relationships between constituents – whether it is maintaining household members and their head of household and family relationships, and organizations internal hierarchy, or an individual’s circle of friends

Plain-Language, Automated Business Rules

Business rules will assist you in automating many cumbersome and tedious processes that currently require significant staff time and multiple manual reports, queries and actions.

Flexible Content Management

Multiple permanent, temporary, and seasonal address, email, and phone contacts allow you to know how to contact your constituents at any point in time.

Correspondence and Payment History

Our touchpoints section allows you to maintain a list of communications and additional notes associated with a constituent. Entries can be made manually or automatically based upon another event, such as a thank you email.

Permissions and Security

Each named user can have different types of permissions that identify what information they can access: whether entire screens that they can access, or just a defined set of fields on those screens.

Reporting at your Users Fingertips

By utilizing The Guru, Orange Leaps’s reporting, scheduling, and distribution capabilities are extensive and user-friendly, enabling your users to create their own reports with a simple, five-step wizard.

Orange Leap FAQs

Below are some frequently asked questions for Orange Leap.

Q. What type of pricing plans does Orange Leap offer?

Orange Leap offers the following pricing plans:

Free Trial: Not Available

Q. What are the main features of Orange Leap?

Orange Leap offers the following features:

  • Apply your own business rules
  • Constituent Profile Personalization
  • Correspondence and Payment History
  • Determine what data you want to input and its display
  • Flexible Content Management
  • Modify, rename, or hide any screen or field
  • Multi-Relationship ‘Householding’
  • Permissions and Security
  • Plain-Language, Automated Business Rules
  • Reporting at your Users Fingertips

Q. Who are the typical users of Orange Leap?

Orange Leap has the following typical customers:

Non Profit

Q. What languages does Orange Leap support?

Orange Leap supports the following languages:

English

Q. What type of pricing plans does Orange Leap offer?

We do not have any information about what Orange Leap pricing plans

Q. Does Orange Leap support mobile devices?

We do not have any information about what devices Orange Leap supports

Q. What other apps does Orange Leap integrate with?

Orange Leap integrates with the following applications:

Sage Intacct, Subscription Billing

Q. What level of support does Orange Leap offer?

Orange Leap offers the following support options:

Forum, Knowledge Base, Phone Support, Video Tutorials