In addition, these profiles can be assigned automatically based on the criteria you outline in your business rules. By associating profiles, constituent reporting and segmentations become much easier. You no longer need to evaluate whether a gift was given – you can just search on all donors or on all first-time donors. If you need to track other profiles to improve your reporting even further, changing and modifying the profiles is in control of your administrators – not us!
Powerful relationship capabilities allows you to maintain a multitude of relationships between constituents – whether it is maintaining household members and their head of household and family relationships, and organizations internal hierarchy, or an individual’s circle of friends – all can be easily maintained to assist with your segmentation and campaign needs.
Orange Leap On Demand is a vast, customizable and reliable platform. We especially love the Rapid Gift Entry feature, Import Wizard and also the ability to create and schedule emailed custom reports.
Support is fast and stellar when needed.
The ability to schedule and email custom reports
My only dings in the ratings were over the lack of ease in editing custom receipts. But I know they are working on that and have even seen a preview of the new implementation. Also, it takes a time to learn but that's mostly because of how much it can do.
Current inability to modify custom receipts easily. Also, lack of user interfaces supports for other languages.
On the whole, I like Orange Leap. I'm a bit frustrated right now with the reports aspect. We have had GREAT difficulty in trying to run reports. I don't know if the issue is in our IT Department, with the web browser we are trying to use... or just where the problem lies. It is frustrating, to say the least, but we will continue to work on the issue. The support we receive from everyone is fantastic!! Our rep has saved us on numerous occasions, especially with running reports.
The portability! I can access it anywhere, even from my phone!
REPORTS - We are having hair pulling, screaming fits trying to get information.
Thank you for your review of Orange Leap. I am so sorry to hear you all are struggling with your reports. We usually get high marks for our reporting wizard, so we will work hard to help you get to the bottom of this problem.
Thank you again for your partnership with Orange Leap!
Orange Leap on Demand (OLOD) has honestly been an excellent product for us, in almost all respects. No software is perfect, but the company strives to makes the user experience as rich and as usable as possible. They also have an excellent support team, and they make it easy to work on issues, much easier than other software companies I've dealt with. I'd fully recommend it to anyone considering a donor software management tool.
It's user friendliness, ease of administration, and the ability to get rapid support when necessary.
I wish it had a richer reporting package, one that could actually create nice user reports. For the most part we only use its data extraction capabilities and design our own reports offline.
We have been very happy with our decision to move to Orange Leap. It is much easier to use than other systems we have used in the past. The only thing we would change would be to make the reporting feature a little easier to navigate.
Ease of use for the majority of the program.
Reporting is a little more difficult to learn, especially if you don't know exactly what you want to gather. It has very specific parameters and the way it is set up can be a little confusing.
We have a long history with this company as a former user of MPX who recently upgraded to the online system. The conversion was smooth and the new system exceeds our expectations.
The cloud server is more reliable than our in-house server with easier access to our information.
Powerful relationship capabilities allows you to maintain a multitude of relationships between constituents – whether it is maintaining household members and their head of household and family relationships, and organizations internal hierarchy, or an individual’s circle of friends
Plain-Language, Automated Business Rules
Business rules will assist you in automating many cumbersome and tedious processes that currently require significant staff time and multiple manual reports, queries and actions.
Flexible Content Management
Multiple permanent, temporary, and seasonal address, email, and phone contacts allow you to know how to contact your constituents at any point in time.
Correspondence and Payment History
Our touchpoints section allows you to maintain a list of communications and additional notes associated with a constituent. Entries can be made manually or automatically based upon another event, such as a thank you email.
Permissions and Security
Each named user can have different types of permissions that identify what information they can access: whether entire screens that they can access, or just a defined set of fields on those screens.
Reporting at your Users Fingertips
By utilizing The Guru, Orange Leaps’s reporting, scheduling, and distribution capabilities are extensive and user-friendly, enabling your users to create their own reports with a simple, five-step wizard.
Below are some frequently asked questions for Orange Leap.
Orange Leap offers the following pricing plans:
Free Trial: Not Available
Orange Leap offers the following features:
Orange Leap has the following typical customers:
Orange Leap supports the following languages:
We do not have any information about what Orange Leap pricing plans
We do not have any information about what devices Orange Leap supports
Orange Leap integrates with the following applications:
Sage Intacct, Subscription Billing
Orange Leap offers the following support options:
Forum, Knowledge Base, Phone Support, Video Tutorials