Dovetail

Dovetail

Mobile Cloud-Based Dental Software

4.7/5 (9 reviews)

Dovetail Overview

Dovetail’s intuitive cloud-based EDR (Electronic Dental Record) and Clinical solution provides you with an easy way of accessing and entering patient information, completing exams, developing treatment plans and producing progress notes weather you are in your clinic or on the go – all from your mobile tablet or from any platform that has a web browser.

From customizing your practice settings, to adding staff members, to configuring treatments and adding templates, you have the control. Dovetail also allows you to schedule and confirm appointments automatically, easily submit electronic insurance claims and see what’s happening in real-time in your clinic both from a productivity and a financial perspective.

Pricing

Starting from
$399/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Brazil, Canada, Europe, Middle-East and Africa, United Kingdom, United States

Supported Languages

English

Dovetail Reviews

Overall rating
4.7/5
89% positive reviews
8
Excellent
0
Very good
1
Average
0
Poor
0
Terrible
Donna F.

Chandwani Dental Office Manager.

Used Daily for 1-5 months
Reviewed on 2016/11/09
Review Source: SoftwareAdvice

As the Office Manager at Chandwani Dental LLC, I would like to say how impressed I am with Dovetail. I like how the Apex portal allows me to view the status of a claim in full detail, check patient eligibility, remaining benefits and deductibles all from the patient's file without having to log into another website. These factors are not only a convenience but they help to improve the proficiency of my work. I am also impressed with the media tab and how it allows me to view and/or add attachments such as PDF files, pictures, and CT scans to the patient's file. All of these features are user friendly and easy to navigate. Thanks to Dovetail's improvement and modern technology, the efficiency of our office work at Chandwani Dental is greatly enhanced.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Troy G.

The team at Dovetai really l get it!

Used Other for 1-5 months
Reviewed on 2018/02/01
Review Source: SoftwareAdvice

The business of dentistry and the practice of dentistry is becoming increasingly software driven. Dovetail is a very forward thinking company that offers practical affordable solutions for the modern dental offfice.

Pros

The software is intuitive and so easy to use. It is designed for a mobile platform which is very different from the “you can use it on a tablet” that most of the other available software solutions offer. It seems as though the people at Dovetail thought of everything. Dovetail has crafted a product with the user experience in mind. It’s a great software not just for the doctor and staff but also from the patient perspective. The integration with other technologies makes it not just easy but fun to use.

Cons

With any product there is a learning curve. But having said that I would say there is probably more of a (un)learning curve than an actual learning curve. You can’t carry over old habits formed with previous practice management software.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Ann L.

Great system. User friendly

Used Other for Free Trial
Reviewed on 2017/08/17
Review Source: SoftwareAdvice

We researched this software while looking to upgrade our software. It had many features that we liked, but lacked too many things we as a small office used regularly.

Pros

I found this system to be very user friendly. Very intuitive and easy to learn. It seemed good for a small practice that wants to go paperless.

Cons

This system could use more on the management end. Unable to track employee time, or vacation/sick days. I also found it a bit lacking in being able to run reports. Although going paperless seems ideal, this software was not very forgiving if you were trying to accomplish this in small steps.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend

8.0/10
Chris B.

True Cloud Based Practice Management

Used Weekly for 6-12 months
Reviewed on 2018/02/01
Review Source: SoftwareAdvice

The support team is great! We highly recommend anyone looking for a true Cloud solution to take the time to go through a demo and ask why Dovetail over other PMS!

Pros

The support team is terrific and very willing to take recommendations for improvement and additional feature requests. Best part is their ability to immediately implement in the current version of the software!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Emile F.

Very impressive EHR / PM solution. I really love this product

Used Daily for 1-5 months
Reviewed on 2016/11/02
Review Source: SoftwareAdvice

The product is really easy to use , from creating clinical exams to the custom progress notes. All of the features are available on any mobile tablet.
Looks amazing too.

Pros

The treatment is like no ther i've seen. You just select the procedure and the teeth and insurance codes and fees automatically appear.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

Dovetail Pricing

Starting from
$399/month
Pricing options
Free Trial
Subscription
Value for money

$399 Includes first doctor with unlimited staff and patient files.

Volume discounts available.

E-Prescriptions $35/Month

E-claims $85/Month

SMS patient confirmations $35/mth

Dovetail Features

  • Charting

  • Activity Dashboard
  • Appointment Management
  • Automated Scheduling
  • Automatic Notifications
  • Automatic Reminders
  • Billing & Invoicing
  • Calendar Management
  • Claims Management
  • Client Portal
  • Compliance Management
  • Customizable Reporting
  • Customizable Templates
  • Document Storage
  • Electronic Signature Capture
  • HIPAA Compliance
  • Health Insurance
  • Records Management
  • Reporting & Statistics
  • Workflow Management

Additional information for Dovetail

Key features of Dovetail

  • Billing features
  • Bridge to digital imaging systems
  • Cloud-based EDR (Electronic Dental Record)
  • Communication tracking
  • Compact card swipe modules for your mobile devices
  • Contact management
  • Credit and debit cards processing
  • Electronic insurance claims (e-claims)
  • Electronic prescriptions (e-prescriptions)
  • End-to-end 256 bit encryption
  • Live chat
  • Patient personal information
  • Productivity and financial reports
  • Progress notes
  • Reports
  • SMS and email appointment reminders and confirmations
  • Scheduling and exams tools
  • Secure file sharing
  • Track medical history
  • Treatment planning
  • comprehensive charting and treatment planning

Benefits

MINIMAL COST OF OWNERSHIP - No upfront software or server hardware to purchase.

ZERO MAINTENANCE - Automatic software updates via the cloud, 99.99% uptime guaranteed, full backups, failover redundancy and robust security.

MOBILE & CLOUD AVAILABILITY - Access your patient data and clinical records from your tablet device or desktop PC from anywhere.

PAPERLESS WORKFLOW - Dovetail was designed as a paperless dental practice system and includes a built-in workflow that ensures greater efficiency and productivity.

Dovetail FAQs

Below are some frequently asked questions for Dovetail.

Q. What type of pricing plans does Dovetail offer?

Dovetail offers the following pricing plans:

Starting from: $399/month

Pricing model: Subscription

Free Trial: Available

$399 Includes first doctor with unlimited staff and patient files.

Volume discounts available.

E-Prescriptions $35/Month

E-claims $85/Month

SMS patient confirmations $35/mth

Q. What are the main features of Dovetail?

Dovetail offers the following features:

  • Billing features
  • Bridge to digital imaging systems
  • Cloud-based EDR (Electronic Dental Record)
  • Communication tracking
  • Compact card swipe modules for your mobile devices
  • Contact management
  • Credit and debit cards processing
  • Electronic insurance claims (e-claims)
  • Electronic prescriptions (e-prescriptions)
  • End-to-end 256 bit encryption
  • Live chat
  • Patient personal information
  • Productivity and financial reports
  • Progress notes
  • Reports
  • SMS and email appointment reminders and confirmations
  • Scheduling and exams tools
  • Secure file sharing
  • Track medical history
  • Treatment planning
  • comprehensive charting and treatment planning

Q. Who are the typical users of Dovetail?

Dovetail has the following typical customers:

Mid Size Business, Small Business

Q. What languages does Dovetail support?

Dovetail supports the following languages:

English

Q. What type of pricing plans does Dovetail offer?

Dovetail has the following pricing plans:

Subscription

Q. Does Dovetail support mobile devices?

We do not have any information about what devices Dovetail supports

Q. What other apps does Dovetail integrate with?

Dovetail integrates with the following applications:

Domo

Q. What level of support does Dovetail offer?

Dovetail offers the following support options:

FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials