About Dovetail

Dovetail’s intuitive cloud-based EDR (Electronic Dental Record) and Clinical solution provides you with an easy way of accessing and entering patient information, completing exams, developing treatment plans and producing progress notes weather you are in your clinic or on the go – all from your mobile tablet or from any platform that has a web browser.

From customizing your practice settings, to adding staff members, to configuring treatments and adding templates, you have the control. Dovetail also allows you to schedule and confirm appointments automatically, easily submit electronic insurance claims and see what’s happening in real-time in your clinic both from a productivity and a financial perspective.

Key benefits of Dovetail

MINIMAL COST OF OWNERSHIP - No upfront software or server hardware to purchase.

ZERO MAINTENANCE - Automatic software updates via the cloud, 99.99% uptime guaranteed, full backups, failover redundancy and robust security.

MOBILE & CLOUD AVAILABILITY - Access your patient data and clinical records from your tablet device or desktop PC from anywhere.

PAPERLESS WORKFLOW - Dovetail was designed as a paperless dental practice system and includes a built-in workflow that ensures greater efficiency and productivity.

Devices

Business size

S M L

Markets

Australia, Brazil, Canada, United Kingdom, United States

Supported Languages

Arabic, English

Images

X-Rays
Billing Reports
Progress Notes
Clinical Exam
Treatment Plan
Dashboard
View 7 more
Dovetail video Dovetail video Dovetail screenshot: X-Rays Dovetail screenshot: Billing Reports Dovetail screenshot: Progress Notes Dovetail screenshot: Clinical Exam Dovetail screenshot: Treatment Plan Dovetail screenshot: Dashboard

Features

Total features of Dovetail: 20

  • 2D Drawing
  • Appointment Management
  • Charting
  • Claims Management
  • Client Management
  • Client Portal
  • Comparison View
  • Confirmation/Reminders
  • Data Import/Export
  • E-Prescribing
  • Hands-Free Charting
  • Imaging and X-rays
  • Medical Billing
  • Orthodontic Charting
  • Patient Records Management
  • Periodontal Charting
  • Progress Notes
  • Treatment Planning
  • Video Support
  • Voice Capture

Alternatives

Denticon

4,7
#1 Alternative to Dovetail
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iDentalSoft

4,5
#2 Alternative to Dovetail
iDentalSoft is a cloud-based dental practice management software solution for single or multiple practices, boasting...

Curve Dental

4,4
#3 Alternative to Dovetail
Curve Dental is the leading provider of cloud-based practice management software for modern dentists.

ABELDent

4,7
#4 Alternative to Dovetail
ABELDent is a dental practice management software that helps dentistry professionals manage appointments, claims, and...

Reviews

Overall rating

4,9 /5
(12)
Value for Money
4,9/5
Features
4,5/5
Ease of Use
4,8/5
Customer Support
4,8/5

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Showing 5 reviews of 12
Verified Reviewer
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2-10 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The BEST software out there

Reviewed on 2019/08/08

The staff members at Dovetail are exceptional, the service is the best!

The staff members at Dovetail are exceptional, the service is the best!

Pros

- User experience and intuitive software compared to Curve Dental or Dentrix
- Mobile on all devices
- Fast and responsive

Cons

- Doesn't have custom reporting but this feature will be launched in September 2019.

Response from Dovetail

Thanks for the review! You are correct, we now have custom reporting now built in.

Haytham S.
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy to use, Reliable, Features full, and affordable

Reviewed on 2021/01/08

coming from another cloud software, dovetail surprised me with the number of fully developed...

coming from another cloud software, dovetail surprised me with the number of fully developed features and their ability to respond to our adoption hiccups immediately. That level of "listening" and "jumping in" to help with our problem continued after we were boarded on.

Pros

awesome customer support from onboarding and throughout.

Cons

Treatment planning/ charting a little different than what I am used to.

Ann L.
Overall rating
  • Industry: Medical Practice
  • Company size: 2-10 Employees
  • Used Other for Free Trial
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great system. User friendly

Reviewed on 2017/08/17

We researched this software while looking to upgrade our software. It had many features that we...

We researched this software while looking to upgrade our software. It had many features that we liked, but lacked too many things we as a small office used regularly.

Pros

I found this system to be very user friendly. Very intuitive and easy to learn. It seemed good for a small practice that wants to go paperless.

Cons

This system could use more on the management end. Unable to track employee time, or vacation/sick days. I also found it a bit lacking in being able to run reports. Although going paperless seems ideal, this software was not very forgiving if you were trying to accomplish this in small steps.

Response from Dovetail

Hi Ann, thanks for your review! Our punch clock feature does allow for employee time tracking! Please reach out to our support team and we would be happy to show you how.

Robert L.
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

I would recommend

Reviewed on 2020/12/19

This is my daily software that I use to see my patients. Its an amazing software that allows me to...

This is my daily software that I use to see my patients. Its an amazing software that allows me to be in touch with my patients at my finger tips while Im on the go. When my hygienist told me her dad was feeling some sensitivity on upper right quad I was able to pull up his xrays right there and then to see and review the xrays.

Pros

Cloud based.
Easy to access schedule and patients on my phone.

Cons

Minor things that will be fixed in updates if not already.

Barry R.
Overall rating
  • Industry: Medical Practice
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Building a relationship with dovetail

Reviewed on 2021/01/21

Healthy , growing and useful towards continued partnering towards streamlined revenue generation

Healthy , growing and useful towards continued partnering towards streamlined revenue generation

Pros

The task of patient rebooking made easier

Cons

Platform matching to our specific cultural niche environment proved challenging

Showing 5 reviews of 12 Read all reviews

Dovetail FAQs

Below are some frequently asked questions for Dovetail.

Dovetail offers the following pricing plans:

  • Starting from: US$399,00/month
  • Pricing model: Subscription
  • Free Trial: Available

$399 Includes first doctor with unlimited staff and patient files. Volume discounts available. E-Prescriptions $35/Month E-claims $85/Month SMS patient confirmations $35/mth

We do not have any information about Dovetail features

Dovetail has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

Dovetail supports the following languages:

Arabic, English

Dovetail supports the following devices:

We do not have any information about what integrations Dovetail has

Dovetail offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for Dovetail.