Dovetail Overview
What is Dovetail?
Dovetail’s intuitive cloud-based EDR (Electronic Dental Record) and Clinical solution provides you with an easy way of accessing and entering patient information, completing exams, developing treatment plans and producing progress notes weather you are in your clinic or on the go – all from your mobile tablet or from any platform that has a web browser.
From customizing your practice settings, to adding staff members, to configuring treatments and adding templates, you have the control. Dovetail also allows you to schedule and confirm appointments automatically, easily submit electronic insurance claims and see what’s happening in real-time in your clinic both from a productivity and a financial perspective.
Dovetail Overview
Pricing
Pricing options
$399 Includes first doctor with unlimited staff and patient files.
Volume discounts available.
E-Prescriptions $35/Month
E-claims $85/Month
SMS patient confirmations $35/mth
Dovetail Features
Media
Dovetail Reviews
Dovetail Reviews
The BEST software out there
The staff members at Dovetail are exceptional, the service is the best!
Easy to use, Reliable, Features full, and affordable
coming from another cloud software, dovetail surprised me with the number of fully developed features and their ability to respond to our adoption hiccups immediately. That level of "listening" and "jumping in" to help with our problem continued after we were boarded on.
Great system. User friendly
We researched this software while looking to upgrade our software. It had many features that we liked, but lacked too many things we as a small office used regularly.
I would recommend
This is my daily software that I use to see my patients. Its an amazing software that allows me to be in touch with my patients at my finger tips while Im on the go. When my hygienist told me her dad was feeling some sensitivity on upper right quad I was able to pull up his xrays right there and then to see and review the xrays.
Chandwani Dental Office Manager.
As the Office Manager at Chandwani Dental LLC, I would like to say how impressed I am with Dovetail. I like how the Apex portal allows me to view the status of a claim in full detail, check patient eligibility, remaining benefits and deductibles all from the patient's file without having to log into another website. These factors are not only a convenience but they help to improve the proficiency of my work. I am also impressed with the media tab and how it allows me to view and/or add attachments such as PDF files, pictures, and CT scans to the patient's file. All of these features are user friendly and easy to navigate. Thanks to Dovetail's improvement and modern technology, the efficiency of our office work at Chandwani Dental is greatly enhanced.
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The BEST software out there
Pros
- User experience and intuitive software compared to Curve Dental or Dentrix
- Mobile on all devices
- Fast and responsive
Cons
- Doesn't have custom reporting but this feature will be launched in September 2019.
Response from Dovetail
Thanks for the review! You are correct, we now have custom reporting now built in.
Easy to use, Reliable, Features full, and affordable
coming from another cloud software, dovetail surprised me with the number of fully developed features and their ability to respond to our adoption hiccups immediately. That level of "listening" and "jumping in" to help with our problem continued after we were boarded on.
Pros
awesome customer support from onboarding and throughout.
Cons
Treatment planning/ charting a little different than what I am used to.
Great system. User friendly
We researched this software while looking to upgrade our software. It had many features that we liked, but lacked too many things we as a small office used regularly.
Pros
I found this system to be very user friendly. Very intuitive and easy to learn. It seemed good for a small practice that wants to go paperless.
Cons
This system could use more on the management end. Unable to track employee time, or vacation/sick days. I also found it a bit lacking in being able to run reports. Although going paperless seems ideal, this software was not very forgiving if you were trying to accomplish this in small steps.
Response from Dovetail
Hi Ann, thanks for your review! Our punch clock feature does allow for employee time tracking! Please reach out to our support team and we would be happy to show you how.
I would recommend
This is my daily software that I use to see my patients. Its an amazing software that allows me to be in touch with my patients at my finger tips while Im on the go. When my hygienist told me her dad was feeling some sensitivity on upper right quad I was able to pull up his xrays right there and then to see and review the xrays.
Pros
Cloud based.
Easy to access schedule and patients on my phone.
Cons
Minor things that will be fixed in updates if not already.
Chandwani Dental Office Manager.
As the Office Manager at Chandwani Dental LLC, I would like to say how impressed I am with Dovetail. I like how the Apex portal allows me to view the status of a claim in full detail, check patient eligibility, remaining benefits and deductibles all from the patient's file without having to log into another website. These factors are not only a convenience but they help to improve the proficiency of my work. I am also impressed with the media tab and how it allows me to view and/or add attachments such as PDF files, pictures, and CT scans to the patient's file. All of these features are user friendly and easy to navigate. Thanks to Dovetail's improvement and modern technology, the efficiency of our office work at Chandwani Dental is greatly enhanced.
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Dovetail Pricing
Dovetail Pricing
$399 Includes first doctor with unlimited staff and patient files.
Volume discounts available.
E-Prescriptions $35/Month
E-claims $85/Month
SMS patient confirmations $35/mth
$399 Includes first doctor with unlimited staff and patient files.
Volume discounts available.
E-Prescriptions $35/Month
E-claims $85/Month
SMS patient confirmations $35/mth
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Dovetail Features
Dovetail Features
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Categories
Additional information for Dovetail
Additional information for Dovetail
Key features of Dovetail
- Billing features
- Bridge to digital imaging systems
- Cloud-based EDR (Electronic Dental Record)
- Communication tracking
- Compact card swipe modules for your mobile devices
- Contact management
- Credit and debit cards processing
- Electronic insurance claims (e-claims)
- Electronic prescriptions (e-prescriptions)
- End-to-end 256 bit encryption
- Live chat
- Patient personal information
- Productivity and financial reports
- Progress notes
- Reports
- SMS and email appointment reminders and confirmations
- Scheduling and exams tools
- Secure file sharing
- Track medical history
- Treatment planning
- comprehensive charting and treatment planning
Benefits
MINIMAL COST OF OWNERSHIP - No upfront software or server hardware to purchase.
ZERO MAINTENANCE - Automatic software updates via the cloud, 99.99% uptime guaranteed, full backups, failover redundancy and robust security.
MOBILE & CLOUD AVAILABILITY - Access your patient data and clinical records from your tablet device or desktop PC from anywhere.
PAPERLESS WORKFLOW - Dovetail was designed as a paperless dental practice system and includes a built-in workflow that ensures greater efficiency and productivity.
Dovetail FAQs
Dovetail FAQs
Below are some frequently asked questions for Dovetail.
Q. What type of pricing plans does Dovetail offer?
Dovetail offers the following pricing plans:
Starting from: US$399,00/month
Pricing model: Subscription
Free Trial: Available
$399 Includes first doctor with unlimited staff and patient files. Volume discounts available. E-Prescriptions $35/Month E-claims $85/Month SMS patient confirmations $35/mth
Q. What are the main features of Dovetail?
Dovetail offers the following features:
- Billing features
- Bridge to digital imaging systems
- Cloud-based EDR (Electronic Dental Record)
- Communication tracking
- Compact card swipe modules for your mobile devices
- Contact management
- Credit and debit cards processing
- Electronic insurance claims (e-claims)
- Electronic prescriptions (e-prescriptions)
- End-to-end 256 bit encryption
- Live chat
- Patient personal information
- Productivity and financial reports
- Progress notes
- Reports
- SMS and email appointment reminders and confirmations
- Scheduling and exams tools
- Secure file sharing
- Track medical history
- Treatment planning
- comprehensive charting and treatment planning
Q. Who are the typical users of Dovetail?
Dovetail has the following typical customers:
Small Business, Mid Size Business
Q. What languages does Dovetail support?
Dovetail supports the following languages:
Arabic, English
Q. Does Dovetail support mobile devices?
We do not have any information about what devices Dovetail supports
Q. What other apps does Dovetail integrate with?
Dovetail integrates with the following applications:
Domo, SYSPRO
Q. What level of support does Dovetail offer?
Dovetail offers the following support options:
FAQs, Phone Support, Video Tutorials, Knowledge Base, Online Support
The staff members at Dovetail are exceptional, the service is the best!