Eyefinity OfficeMate

Eyefinity OfficeMate

Practice management software

4.5/5 (8 reviews)

Eyefinity OfficeMate Overview

OfficeMate satisfies all of your practice management needs and maintains and manages patient demographic information that is easily entered and accessed. This includes such areas as marketing, recall, and insurances; patient schedules, which can be viewed by day or week as well as by provider. It also displays no shows, cancellations, balance, family members, and the last appointment.

Final Rx information can be either manually entered or automatically transferred from ExamWRITER; and fee slips that clearly display products and services in a line item format and import diagnosis and procedure codes from ExamWRITER. OfficeMate also features FrameMate, which can be used to import frame inventory data directly from the FRAMES Data CD-ROM.

Pricing

Starting from
N/A
Pricing options
Free Trial
Value for money

Business size

S
M
L

Markets

Canada, United States

Supported Languages

English

Eyefinity OfficeMate Reviews

Overall rating
4.5/5
50% positive reviews
3
Excellent
1
Very good
4
Average
0
Poor
0
Terrible
Rebekah R.

Great software for your practice!!

Used Daily for 2+ years
Reviewed on 2019/02/23
Review Source: Capterra

It saves us so much time and paperwork!!!

Pros

We like almost everything about this software. It is easy to book appointments, print receipts, create orders, bill insurance, etc. It is also integrated with VSP which makes billing those claims a breeze as well as with Weave which is great for our patient communications. There are so many awesome qualities to this software and as long as you fully use all that it has to offer, you will not be disappointed in purchasing it!

Cons

If there was one thing that I like the least about it, it's that sometimes the VSP claims don't go through to the lab the first time. It doesn't happen very often but we think that it is an Officemate glitch. Other than that, no issues to report!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Nathan S.

Gets the job done

Used Daily for 2+ years
Reviewed on 2018/11/27
Review Source: Capterra

Our office has been using OfficeMate for almost 10 years, so obviously it is usable and will get the job done. It is lacking in several areas, and we are constantly looking for something else, but it is JUST GOOD ENOUGH to keep us from going through the headache of switching... Technical support is not good. Our IT staff has shown them how to fix certain issues on numerous occasions.

Pros

The OfficeMate user interface is clean and organized and relatively easy to learn for new users.

Cons

Crashes and lags quite a bit, especially for something being used for critical patient data. The Reports selection leaves a lot to be desired, and the reports it WILL run have to be manually cleaned up and organized considerably.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

4.0/10
Jessica M.

Could use Improvements

Used Daily for 2+ years
Reviewed on 2019/04/09
Review Source: Capterra

Pros

The scheduler is set up to view clearly and being able to add icons to pts appt slots (ex: Hearing Impaired pts) Being able to print pt documents from their ledger is quick and convenient

Cons

The amount of errors we get on a daily basis makes it hard to get pts in and out of the office in a timely manor. How many times the program will freeze up and kick us off. The amount of updates that we have to do to keep up with the program.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

7.0/10
Amy P.

Could learn from Revolution EHR

Used Daily for 2+ years
Reviewed on 2018/09/20
Review Source: Capterra

The only value of OfficeMate is that we are not using paper charts.

Pros

Not a whole lot, it has a lot of room for improvement.

Cons

There are too many things to list. The report availability is not great. The inventory control is too much work. I could go on for days.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

4.0/10
Paul T.

Good scheduling software

Used Daily for 6-12 months
Reviewed on 2019/01/13
Review Source: Capterra

The combination of Officemate and Weave has been good. We're able to organize a day of appointments and reach out to them when necessary. It's good quality.

Pros

This software is good for scheduling appointments. We have 2 office computers and the program links up well between the 2. Combined with a program called Weave, this works well for our office. Data entry is easy, pretty user friendly.

Cons

Very basic program. Dont expect it to do anything more for you. Schedules people and that's it. It's not a 1 solution solves all problems type of program.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

7.0/10

Eyefinity OfficeMate Features


  • API
  • Activity Dashboard
  • Activity Tracking
  • Audit Trail
  • Auditing
  • Automatic Notifications
  • Compliance Management
  • Custom Fields
  • Customizable Reporting
  • Data Import/Export
  • Document Storage
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Monitoring
  • Real Time Data
  • Real Time Reporting
  • Reporting & Statistics
  • Third Party Integration
  • Workflow Management

Additional information for Eyefinity OfficeMate

Key features of Eyefinity OfficeMate

  • Appointment scheduling
  • Customizable financial and business analysis reporting
  • Customizable recall/marketing
  • Electronic Remittance Advice (ERA)
  • ExamWRITER electronic medical record
  • General Ledger integration
  • Inventory, barcode printing, and scanning
  • Lens Product Loader
  • Mass product updates
  • Patient/insurance billing

Benefits

In addition, combined with ExamWRITER, OfficeMate is ONC-ATCB 2011-2012 Certified and can be used to attest to Stage 1 meaningful use under the HITECH Act.

General Ledger integration with MAS 90, MAS 200, and QuickBooks

Seamless integration with ExamWRITER electronic medical record

Lab ordering integrations are available and include those from the following companies:

Labzilla
Innovations
Optifacts
DVI
OMICS-OPT
HL7 interfaces allow you to integrate with the following medical software systems:

AcuityLogic
Allegra
Allscripts
Compusystem (MisysVariant)
COS
IDX
Ingenix
Medent
MedicalManager
Millbrook
Misys
MisysVision
NextGen

Accounting package integrations are available and include the following packages:

Intuit QuickBooks
Sage MAS 90/MAS 200

Eyefinity OfficeMate FAQs

Below are some frequently asked questions for Eyefinity OfficeMate.

Q. What type of pricing plans does Eyefinity OfficeMate offer?

Eyefinity OfficeMate offers the following pricing plans:

Free Trial: Not Available

Q. What are the main features of Eyefinity OfficeMate?

Eyefinity OfficeMate offers the following features:

  • Appointment scheduling
  • Customizable financial and business analysis reporting
  • Customizable recall/marketing
  • Electronic Remittance Advice (ERA)
  • ExamWRITER electronic medical record
  • General Ledger integration
  • Inventory, barcode printing, and scanning
  • Lens Product Loader
  • Mass product updates
  • Patient/insurance billing

Q. Who are the typical users of Eyefinity OfficeMate?

Eyefinity OfficeMate has the following typical customers:

Large Enterprises, Mid Size Business, Small Business

Q. What languages does Eyefinity OfficeMate support?

Eyefinity OfficeMate supports the following languages:

English

Q. What type of pricing plans does Eyefinity OfficeMate offer?

We do not have any information about what Eyefinity OfficeMate pricing plans

Q. Does Eyefinity OfficeMate support mobile devices?

We do not have any information about what devices Eyefinity OfficeMate supports

Q. What other apps does Eyefinity OfficeMate integrate with?

Eyefinity OfficeMate integrates with the following applications:

BirdEye

Q. What level of support does Eyefinity OfficeMate offer?

Eyefinity OfficeMate offers the following support options:

Knowledge Base, Online Support, Phone Support