Eyefinity OfficeMate

Practice management software

3,8 /5 (33 reviews) Write a Review!

Eyefinity OfficeMate Overview

What is Eyefinity OfficeMate?

OfficeMate satisfies all of your practice management needs and maintains and manages patient demographic information that is easily entered and accessed. This includes such areas as marketing, recall, and insurances; patient schedules, which can be viewed by day or week as well as by provider. It also displays no shows, cancellations, balance, family members, and the last appointment.

Final Rx information can be either manually entered or automatically transferred from ExamWRITER; and fee slips that clearly display products and services in a line item format and import diagnosis and procedure codes from ExamWRITER. OfficeMate also features FrameMate, which can be used to import frame inventory data directly from the FRAMES Data CD-ROM.

Eyefinity OfficeMate Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Value for money

Eyefinity OfficeMate Features

Devices
Business size
S M L
Markets
United States, Canada
Supported Languages
English

Media

Eyefinity OfficeMate video Eyefinity OfficeMate screenshot: Eyefinity OfficeMate screenshot: Eyefinity OfficeMate screenshot:

Eyefinity OfficeMate Reviews

Eyefinity OfficeMate Reviews

Overall rating
3,8
/
5
Excellent
12

Very good
11

Average
6

Poor
0

Terrible
4

Value for Money
3,9
Features
3,6
Ease of Use
3,7
Customer Support
3,9
70% recommended this app
Rebekah R.

Great software for your practice!!

It saves us so much time and paperwork!!!


Nick F.

Easy to use, smooth functionality, updates and customer services could be better

Overall it's a very good Optometric EHR. Our office has been using it for 5+ years and have been happy for the most part.


Nathan S.

Gets the job done

Our office has been using OfficeMate for almost 10 years, so obviously it is usable and will get the job done. It is lacking in several areas, and we are constantly looking for something else, but it is JUST GOOD ENOUGH to keep us from going through the headache of switching... Technical support is not good. Our IT staff has shown them how to fix certain issues on numerous occasions.


Paul W.

A system that has been around for a long time. Easy to use and fields are common sense ...

Able to perform all the daily functions of the optical with exception of inventory maintenance. If that ever gets corrected, it will be an unsurpassed program for offices.


Verified Reviewer

Overall I feel like the OfficeMate product is a pretty good product.

It helps us to run our office on a daily basis.


Rebekah R.
Industry: Hospital & Health Care
Company size: 2-10 Employees

Great software for your practice!!

Used Daily for 2+ years
Reviewed on 2019/02/23
Review Source: Capterra

It saves us so much time and paperwork!!!

Pros

We like almost everything about this software. It is easy to book appointments, print receipts, create orders, bill insurance, etc. It is also integrated with VSP which makes billing those claims a breeze as well as with Weave which is great for our patient communications. There are so many awesome qualities to this software and as long as you fully use all that it has to offer, you will not be disappointed in purchasing it!

Cons

If there was one thing that I like the least about it, it's that sometimes the VSP claims don't go through to the lab the first time. It doesn't happen very often but we think that it is an Officemate glitch. Other than that, no issues to report!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Nick F.
Industry: Medical Practice
Company size: 11-50 Employees

Easy to use, smooth functionality, updates and customer services could be better

Used Daily for 2+ years
Reviewed on 2018/01/11
Review Source: SoftwareAdvice

Overall it's a very good Optometric EHR. Our office has been using it for 5+ years and have been happy for the most part.

Pros

It's very easy to navigate through the medical charts and product orders in OfficeMate. It functions very efficiently and allows me to chart quickly and accurately while still interacting with patients.

Cons

Updates don't happen automatically. They have to be done manually and there are quite a few throughout the year. Their customer service is great for easier issues, but some tougher to solve issues require knowledge of the system that many of their representatives struggle with. This is also not a cloud based system, so you must keep a server on site.

Rating breakdown

Ease of Use

Likelihood to recommend: 5.0/10

Nathan S.
Industry: Health, Wellness & Fitness
Company size: 11-50 Employees

Gets the job done

Used Daily for 2+ years
Reviewed on 2018/11/27
Review Source: Capterra

Our office has been using OfficeMate for almost 10 years, so obviously it is usable and will get the job done. It is lacking in several areas, and we are constantly looking for something else, but it is JUST GOOD ENOUGH to keep us from going through the headache of switching... Technical support is not good. Our IT staff has shown them how to fix certain issues on numerous occasions.

Pros

The OfficeMate user interface is clean and organized and relatively easy to learn for new users.

Cons

Crashes and lags quite a bit, especially for something being used for critical patient data. The Reports selection leaves a lot to be desired, and the reports it WILL run have to be manually cleaned up and organized considerably.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 4.0/10

Paul W.
Industry: Health, Wellness & Fitness
Company size: 2-10 Employees

A system that has been around for a long time. Easy to use and fields are common sense placement.

Used Daily for 2+ years
Reviewed on 2017/06/07
Review Source: Capterra

Able to perform all the daily functions of the optical with exception of inventory maintenance. If that ever gets corrected, it will be an unsurpassed program for offices.

Pros

Simple layout. The system is designed for ease of use and does not take much training to have someone new step up and use it. Processing orders or patient information is seamless. The ability to glance at previous work is a benefit.

Cons

inability to fix inventory issues. There is nothing from office mate that can correct an input error. Something that should be as easy as a line of code and should be a known bug can not still be a flaw after many years. unfortunately, it is.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Verified Reviewer

Overall I feel like the OfficeMate product is a pretty good product.

Used Daily for 2+ years
Reviewed on 2017/12/29
Review Source: Capterra

It helps us to run our office on a daily basis.

Pros

I love that it is super easy to enter in new patients and pull up information about their recent visits. Also having the ability to link family members to each other makes it super easy when making appointments for multiple people in a family.

Cons

The constant updates and little glitches that the updates are supposed to fix seem never ending. Most are simple little things that do not deter you from being able to complete your job and do it well, but can sometimes be an annoyance.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

User recommendation
6,7/10
Based on 33 user ratings
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Eyefinity OfficeMate Pricing

Eyefinity OfficeMate Pricing

Starting from
N/A
Free Trial
Value for money
Value for Money
3,9/5
Based on 33 user ratings
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Eyefinity OfficeMate Features

Eyefinity OfficeMate Features

API
Activity Dashboard
Activity Tracking
Audit Trail
Auditing
Automatic Notifications
Billing & Invoicing
Compliance Management
Customizable Reporting
Data Import/Export
Document Management
Document Storage
Inventory Management
Inventory Tracking
Monitoring
Real Time Data
Real Time Reporting
Reporting & Statistics
Third Party Integration
Workflow Management
Features
3,6/5
Based on 33 user ratings
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Categories

Additional information for Eyefinity OfficeMate

Additional information for Eyefinity OfficeMate

Key features of Eyefinity OfficeMate

  • Appointment scheduling
  • Customizable financial and business analysis reporting
  • Customizable recall/marketing
  • Electronic Remittance Advice (ERA)
  • ExamWRITER electronic medical record
  • General Ledger integration
  • Inventory, barcode printing, and scanning
  • Lens Product Loader
  • Mass product updates
  • Patient/insurance billing

Benefits

In addition, combined with ExamWRITER, OfficeMate is ONC-ATCB 2011-2012 Certified and can be used to attest to Stage 1 meaningful use under the HITECH Act.

General Ledger integration with MAS 90, MAS 200, and QuickBooks

Seamless integration with ExamWRITER electronic medical record

Lab ordering integrations are available and include those from the following companies:

Labzilla
Innovations
Optifacts
DVI
OMICS-OPT
HL7 interfaces allow you to integrate with the following medical software systems:

AcuityLogic
Allegra
Allscripts
Compusystem (MisysVariant)
COS
IDX
Ingenix
Medent
MedicalManager
Millbrook
Misys
MisysVision
NextGen

Accounting package integrations are available and include the following packages:

Intuit QuickBooks
Sage MAS 90/MAS 200

Eyefinity OfficeMate FAQs

Eyefinity OfficeMate FAQs

Below are some frequently asked questions for Eyefinity OfficeMate.

Q. What type of pricing plans does Eyefinity OfficeMate offer?

Eyefinity OfficeMate offers the following pricing plans:

Free Trial: Not Available

Q. What are the main features of Eyefinity OfficeMate?

Eyefinity OfficeMate offers the following features:

  • Appointment scheduling
  • Customizable financial and business analysis reporting
  • Customizable recall/marketing
  • Electronic Remittance Advice (ERA)
  • ExamWRITER electronic medical record
  • General Ledger integration
  • Inventory, barcode printing, and scanning
  • Lens Product Loader
  • Mass product updates
  • Patient/insurance billing

Q. Who are the typical users of Eyefinity OfficeMate?

Eyefinity OfficeMate has the following typical customers:

Small Business, Large Enterprises, Mid Size Business

Q. What languages does Eyefinity OfficeMate support?

Eyefinity OfficeMate supports the following languages:

English

Q. What type of pricing plans does Eyefinity OfficeMate offer?

We do not have any information about what Eyefinity OfficeMate pricing plans

Q. Does Eyefinity OfficeMate support mobile devices?

We do not have any information about what devices Eyefinity OfficeMate supports

Q. What other apps does Eyefinity OfficeMate integrate with?

Eyefinity OfficeMate integrates with the following applications:

BirdEye

Q. What level of support does Eyefinity OfficeMate offer?

Eyefinity OfficeMate offers the following support options:

Knowledge Base, Online Support, Phone Support