PubWorks

PubWorks

Public Works Management Software - Software for Public Works

4.1/5 (14 reviews)

PubWorks Overview

PubWorks asset management software is used by city and county governments with field management and public works solutions that include tools for job costing, work orders, service requests and fleet maintenance.

The Asset Management module allows you to create an inventory of all your assets, arranging them in their hierarchical order, creating quality assessments and valuations, and reporting on value, maintenance costs and current condition.

Pubworks can also be used to manage buildings and facilities. You can create a hierarchy of assets and each asset class can be assigned its own custom attribute, from which there are 60 to choose.

You can also set up a project in PubWorks and track budgeted and actual job costs. start and end dates, and the quantity of production. You can automatically generate analyses on labor, equipment and material costs, budget statuses and project timing.

The software also features fleet maintenance tools such as labor tracking, parts and vehicle inventories, work orders and service requests, as well as fuel system integrations.

Products Include:

Asset Management
Fleet Maintenance
Work Orders
Service Requests
GIS MapViewer
PubWorks Mobile
GPS Asset Data Collector
SignWorks

Pricing

Starting from
N/A
Pricing options
Free Trial
Value for money

Devices

Business size

S
M
L

Markets

Canada, United States

Supported Languages

English

PubWorks Reviews

Overall rating
4.1/5
86% positive reviews
4
Excellent
8
Very good
1
Average
1
Poor
0
Terrible
David M.

Very positive

Used Daily for 2+ years
Reviewed on 2017/10/19
Review Source: Capterra

We know and can compare costs of projects. Track fleet maintenance and prepare budget projections.

Pros

Flexible, allows us to track projects, fleet equipment and service requests. With the crew supervisor's entering the project data we are able to reconcile payroll with out time clock and payroll generated by the clerk's office. We pull odometer reading from our fuel system into the fleet module to prompt vehicle service etc.

Cons

I don't have a good answer because we are not using it near it's capability. I would like to be able to clear all data after 5-years. We are not a history museum, and only want to keep records the statutorily mandated time.,

Response from Tracker Software

Hi David,
I brought up your issue with our support team, and I just heard back that they worked out a solution for you.

Since you've been a customer since 2006, it's no wonder that you'd like to keep your old data hidden. Thanks for bringing this to our attention. Please let us know if you are satisfied with the solution they created for you. Contact them anytime at [email protected] Thank you, David, for your continued business with PubWorks, we value you as a customer.
-Ellen Winter

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10
Melinda M.

Easy and quick to assimilate

Used Daily for 1+ year
Reviewed on 2017/10/23
Review Source: Capterra

A more professional appearnace to our public with the reporting mechanisms.

Pros

The ease of entering data and extracting reports. The ability to attached photos and invoices to daily reports. The ability of the public to submit their concerns and complaints through our website.

Cons

Updating the mapping component. Maps change every year and I have to call and get them updated. I would also like a component that would allow me to enter every time I work on one of our facilities.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
J kensey R.

The support has made a big difference in giving a good experience.

Used Daily for 2+ years
Reviewed on 2018/03/13
Review Source: Capterra

Pros

Very intuitive, easy to learn. Flexible enough to use for indirect purposes not originally programmed, such as permit tracking.

Cons

The desktop version spoiled us, so when the mobile version came out with limited capacity, it disappointed us, though we still use it.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Laurie V.

I can't say enough about PubWorks. Reports are at the click of a button now!

Used Daily for 1+ year
Reviewed on 2017/11/07
Review Source: Capterra

Pros

How easy it is to get a report and how many different reports are in the software. It's so simple to use, if you can read, you can generate a report for yourself. If I can't figure something out, the Help Desk is so easy to get in contact with. If you put in a help request, within the hour you will hear back.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Jeff G.

It is a great product that really advanced our record keeping.

Used Daily for 2+ years
Reviewed on 2017/10/19
Review Source: Capterra

Pros

We are able to create reports in a matter of seconds. Our old system took much longer to develop any kind of information into a report.

Rating breakdown

Value for Money
Ease of Use
Customer Support

PubWorks Pricing

Starting from
N/A
Pricing options
Free Trial
Value for money

The foundation of the software is based on the Asset Management Core product, additional products can be added from as you wish. Contact the support team to help you get started.

PubWorks Features

  • Customizable Reporting

  • API
  • Activity Dashboard
  • Activity Tracking
  • Audit Trail
  • Auditing
  • Automatic Notifications
  • Compliance Management
  • Custom Fields
  • Data Import/Export
  • Document Storage
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Monitoring
  • Real Time Data
  • Real Time Reporting
  • Reporting & Statistics
  • Third Party Integration
  • Workflow Management

Additional information for PubWorks

Key features of PubWorks

  • Analysis reports and trend mapping
  • Asset Management
  • Assets, parts, materials, equipment and vehicle inventories
  • Available for Mobile
  • Barcode Scanning
  • Create Service Requests
  • Expedite FEMA Reimbursement
  • Fleet Maintenance
  • GIS MapViewer
  • GPS Asset Data Collector
  • Generate Work Orders
  • Job costing and work history
  • Manage Scheduled Maintenance
  • Online Citizens Service Request Portal
  • Project Management
  • Resource tracking
  • Retro-reflectivity Compliance
  • Sign Generator Tool

Benefits

- Keep an accurate inventory of all your assets, parts, materials, equipment and vehicles. Generate intricate reports with 450 customizable reports.

- The built-in GIS MapViewer allows you to map service requests, work orders, job costs, equipment and materials, as well as assets. This solves jurisdiction issues.

- PubWorks mobile allows your team to use all of the tools on any mobile device, allowing for instant communication and updates among crew members in the filed and in-office staff.

- The GPS Asset Data Collector allows you to connect the DMI or GPS antenna installed in your vehicle to collect information on assets and asset conditions on your road or street network. You inspect and assess signs, streets, culverts and other assets.

- PubWorks offers a sign management module that faciliates sign technicians with the tools to create and update sign asset records, establish maintenance plans and to-do lists, and record the costs of labor, equipment and material.

PubWorks FAQs

Below are some frequently asked questions for PubWorks.

Q. What type of pricing plans does PubWorks offer?

PubWorks offers the following pricing plans:

Free Trial: Not Available

The foundation of the software is based on the Asset Management Core product, additional products can be added from as you wish. Contact the support team to help you get started.

Q. What are the main features of PubWorks?

PubWorks offers the following features:

  • Analysis reports and trend mapping
  • Asset Management
  • Assets, parts, materials, equipment and vehicle inventories
  • Available for Mobile
  • Barcode Scanning
  • Create Service Requests
  • Expedite FEMA Reimbursement
  • Fleet Maintenance
  • GIS MapViewer
  • GPS Asset Data Collector
  • Generate Work Orders
  • Job costing and work history
  • Manage Scheduled Maintenance
  • Online Citizens Service Request Portal
  • Project Management
  • Resource tracking
  • Retro-reflectivity Compliance
  • Sign Generator Tool

Q. Who are the typical users of PubWorks?

PubWorks has the following typical customers:

Large Enterprises, Mid Size Business, Public Administrations

Q. What languages does PubWorks support?

PubWorks supports the following languages:

English

Q. What type of pricing plans does PubWorks offer?

We do not have any information about what PubWorks pricing plans

Q. Does PubWorks support mobile devices?

PubWorks supports the following devices:

Android, iPhone, iPad

Q. What other apps does PubWorks integrate with?

PubWorks integrates with the following applications:

FuelForce

Q. What level of support does PubWorks offer?

PubWorks offers the following support options:

FAQs, Forum, Online Support, Phone Support