PracticePanther Legal Software

PracticePanther Legal Software

4.7 (507)
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Intuitive Cloud-based Law Practice Management Software

About PracticePanther Legal Software

PracticePanther is a simple, easy to use, and secure law practice management software. See why tens of thousands of law firms in over 170 countries use PracticePanther to automate their workflows and get more done in less time. Never miss deadlines, get paid faster, seamlessly track billable time & expenses.

Work from anywhere, on any device, with our mobile app. It's easy, user-friendly and intuitive. Now you can spend less time managing your firm and more time making money. Try it free, no credit card needed.


Key benefits of PracticePanther Legal Software

Quoted as being, "the easiest, most intuitive, user-friendly software on the market." No need to watch hours of training videos and webinars like the rest. Within seconds, you'll be able to start working from the moment you sign in - all yourself!

Instead of using 6 different programs to manage your clients, cases, billable time, invoices, and more - you can simply use PracticePanther which combines them all into one. With a responsive and mobile friendly design, you can work from any device, anywhere, and anytime.


Images

PracticePanther Legal Software Software - PracticePanther dashboard
PracticePanther Legal Software Software - PracticePanther mobile dashboard
PracticePanther Legal Software Software - PracticePanther invoice
PracticePanther Legal Software Software - PracticePanther calendar
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PracticePanther Legal Software video
PracticePanther Legal Software video
PracticePanther Legal Software Software - PracticePanther dashboard
PracticePanther Legal Software Software - PracticePanther mobile dashboard
PracticePanther Legal Software Software - PracticePanther invoice
PracticePanther Legal Software Software - PracticePanther calendar

Not sure about PracticePanther Legal Software? Compare with a popular alternative

PracticePanther Legal Software

4.7 (507)
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Starting Price

US$49.00
month
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month

Pricing Options

Free version
Free trial
Free version
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Features

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Integrations

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Ease of Use

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Value for Money

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Customer Service

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Reviews

Overall rating

4.7 /5
(507)
Value for Money
4.6/5
Features
4.5/5
Ease of Use
4.6/5
Customer Support
4.6/5

Already have PracticePanther Legal Software?

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Showing 5 reviews of 507
Stephanie
Stephanie
Overall rating
  • Industry: Law Practice
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Solo Practice Law Firm

Reviewed on 2018/10/29

Practice Panther has been great with helping me stay on track with my QuickBooks accounting; and...

Practice Panther has been great with helping me stay on track with my QuickBooks accounting; and staying organized with client files. As a solo practitioner, it was important for me to be able to do all things necessary to maintain a viable business, and perform at a peak level for my clients while juggling every hat. Practice Panther has exceeded my expectations.

Pros

Ease of use, and tutorials that allowed me to quickly gain the requisite knowledge for utilizing each feature were absolutely critical to starting my law firm. One of the greatest assets to Practice Panther is its amazing team. I love the one on one trainings, and how many of the features I had questions about were already on the agenda for discussion (provided by the team member conducting the training ahead of time). Thus, saving me time, and only needing me to add additional ones, if necessary. I love the tutorials, templates, pop ups, and live chat features. Live chats have been so helpful in a pinch when I encounter a new challenge with things like linking two client matters together. I love how links to possible video tutorials pop up, while I am waiting for a team member to reply, to see if my question can be answered with one of the step by step videos . I use those videos for future references all the time.

Cons

There is nothing I do not like about the software. I only had one hiccup with syncing the LawPay feature with Practice Panther, and one of my client's could not submit their credit card payment online. There was an additional step after your LawPay account is approved, and you must go into your Practice Panther account settings to select the banking accounts that you want to use with LawPay. There were no instructions for this step in the process. However, this appeared to be more of a LawPay issue due to the 3 day time delay for approving the LawPay account. Because Practice Panther is so easy to use, I was actually able to figure out where the problem was, and get my client's payment through within a few minutes. Both Practice Panther and LawPay were quick on responding to the issue, and did an amazing job.

Paige
Overall rating
  • Industry: Law Practice
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Software - Would be Lost Without It, but there are still some kinks to work out.

Reviewed on 2021/08/19

My overall experience is amazing. I love this software and it makes my life so much easier. I...

My overall experience is amazing. I love this software and it makes my life so much easier. I would recommend to anyone with a law firm.

Pros

I love how seamless this software makes my practice. It is so user-friendly. The client portal is wonderful, and I love how the accounting features are organized. Customer service is amazing. The templates feature saves me countless hours. The tasks feature really keeps me on track. I love how you can link relationships, create emails that sync automatically with the matter, and create events that send text notifications to clients. The support is quick and always friendly and helpful. The e-signature feature is also really cool.

Cons

(1) the phone app should be able to have multiple timers up at once, so you can go back and forth between working on different projects, like the desktop version.
(2) The "history" section at the bottom of matters should include time entry descriptions. I cannot stress that enough. I do not use the "history" section at all as it is currently operating, but it would be invaluable if that one change was made! If time entry descriptions were included, the "history" section would actually tell me the history of the work that's been done on the matter.
(3) We need a better text integration that's part of Practice Panther, so that clients can text us through the software, or something like how we can create a new email that links with the matter, but for texting.
(4) Company contacts - love the idea, but when you link a subordinate member of a company contact to a matter, the only email address you can actually auto-populate is the number one contact of the company contact. It's very annoying. I've had to create separate individual contacts for all the members of a company contact. Like for court services, I would like to be able to have all the employees of court services under the Court Services company contact, and then be able to link the particular officer assigned to supervise my particular client. But right now I have to link the court services company contact AND the individual contact to be able to send emails to the correct officer.

Alternatives Considered

Clio

Reasons for Switching to PracticePanther Legal Software

I felt like Practice Panther was just as good as Clio, but more cost appropriate for my smaller firm. Also, I liked that I always have the option to figure things out myself, or with a virtual helper, instead of having to call support. The same was true with the purchasing experience. I didn't get bombarded with phone calls, but I knew someone would be available to speak with me if I wanted to have a conversation. I felt that spoke volumes to the kind of company you are and the understanding and respect you have for your customers' time.
Danielle
Overall rating
  • Industry: Law Practice
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Loved it at first, disappointed after 6 months

Reviewed on 2020/07/31

I purchased PracticePanther about 6 months ago, and I was initially very happy with it. I hadn't...

I purchased PracticePanther about 6 months ago, and I was initially very happy with it. I hadn't used a practice management software before, so it felt pretty life-changing. The platform felt intuitive and user-friendly, and it simplified everything from time tracking to billing. However, after 6 months of use (and data loss), I have become increasingly frustrated with PP and have finally made the (costly and inconvenient) decision to switch to Clio. There have been a lot of glitches with the platform and things that don't work intuitively. But the most frustrating and costly glitch occurred when I downgraded my plan to the "middle" plan, and it somehow deleted all the custom rates I had set for each matter. No one at PP could figure out why this happened or how to undo it, so I spent half a day re-reviewing engagement agreements, and re-creating new matter rates -- in addition to spending an hour or so on the phone with PP customer service and sending emails explaining the issue (and didn't even get a response). The "solution" PP offered was to upgrade me back to the higher level for one month (about a $30 value)! That provided absolutely zero benefit to me (I downgraded because I didn't need the features from the highest plan). The amount of money I've lost using PP has been in the thousands! I've switched to Clio now, which seems better so far.

Pros

That it made time tracking and billing easy

Cons

Too many glitches in the software that caused serious issues with my pricing and billing

Alternatives Considered

Clio

Reasons for Switching to PracticePanther Legal Software

The interface seemed more intuitive and seemed more geared toward transactional law (rather than litigation)

Response from Paradigm

Hi Danielle. We appreciate your honest feedback on PracticePanther and are using it to better support our customers going forward. We apologize for the inconvenience you experienced with our plan downgrade experience. Our engineering and support teams are working hard to address this issue so this doesn't happen again. If you need any help exporting your data, please feel free to reach out to us. We want to make what is left of your experience with us as easy and smooth as possible. I wish you the best of luck and want you to know that should you ever be willing to try us again, we'll do our best to make it a world-class experience.

David
Overall rating
  • Industry: Law Practice
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

PracticePanther has helped keep my firm organized and grow

Reviewed on 2021/11/08

Pros

PracticePanther has helped keep my firm organized. We handle a large number of cases and we needed software that could help us manage them all, stay on top of tasks, and store information efficiently. PracticePanther has also been key in allowing for rapid growth in my practice.

My favorite feature is the payment plans through PantherPayments. My collections are significantly higher than some of my colleagues and it helped simplify this process. We can easily set up payment plans that automatically pull funds from a credit card or bank account which means I don't have to spend a ton of time chasing clients for money that I could be spending on their case.

Cons

I started out practicing solo and quickly grew to more staff. Every firm has growing pains, so I was initially worried about acclimating new staff to PracticePanther. Thankfully, those hesitations were put at bay and we've been able to use the platform with ease.

Alternatives Considered

Clio

Reasons for Switching to PracticePanther Legal Software

I researched several different software options, such as Clio, before making my final decision. I found that PracticePanther provides all of the same features as Clio and more, but at half the price. No other software in PracticePanther’s price range is anywhere near as robust.
Joseph
Overall rating
  • Industry: Law Practice
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

PracticePanther Integrations with Key software is a great advantage

Reviewed on 2023/02/28

I am very pleased with PracticePanther. Very easy to use. Does what we need.

I am very pleased with PracticePanther. Very easy to use. Does what we need.

Pros

Integration with quickbooks and the ability to take credit card payments through PP helps make collections and billing work well with all team members being able to take payments without needing all of them to be able to get into quickbooks.

Cons

Having restart searches for contacts or matters when we did not find the one we were looking for i.e. multiple persons with same name. and having to search again. Would like to be able to have reporting using matter type. Being able to customize reports would be great. Some reports show graphs but are hard to get the information ranked like the graph

Showing 5 reviews of 507 Read all reviews

PracticePanther Legal Software FAQs

Below are some frequently asked questions for PracticePanther Legal Software.

PracticePanther Legal Software offers the following pricing plans:

  • Starting from: US$49.00/month
  • Pricing model: Free Version, Subscription
  • Free Trial: Available

A 7-day free trial is available, after which pricing starts at $49/user/month (billed annually) or $59/month/user (billed monthly). Includes: 1. Unlimited phone & email support. 2. Free upgrades for life. 3. No contracts. No credit card needed. Cancel anytime.

PracticePanther Legal Software has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

PracticePanther Legal Software supports the following languages:

English, Spanish

PracticePanther Legal Software supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

PracticePanther Legal Software integrates with the following applications:

Box, Dropbox Business, Gmail, Google Calendar, Google Contacts, Google Docs, Google Workspace, Mailchimp, Microsoft 365, Microsoft Outlook, PayPal, QuickBooks Online, Stripe, Zapier, authorize.net

PracticePanther Legal Software offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

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