DialMyCalls

Mass notification solution

4,9 /5 (47 reviews) Write a Review!

DialMyCalls Overview

What is DialMyCalls?

DialMyCalls is a mass notification solution that helps educational institutes, religious organizations, meeting conventions, event organizers, and businesses broadcast text, voice, and email messages to individuals and groups. Administrators can utilize the text-to-speech technology to automatically create audio messages in multiple voices and languages.

DialMyCalls lets organizations create and conduct personalized telephone polls to gain real-time visibility into events. It enables businesses to create text templates for specific incidents, facilitating quick communication via SMS during emergencies. It lets receivers automatically detect voicemail and leave pre-recorded messages. Plus, administrators can add and organize multiple phone numbers and email addresses to individual contact details by using labels such as mail, mobile, work, secondary, and more.

DialMyCalls comes with an application programming interface (API), which allows organizations to integrate the system with several third-party applications including HubSpot, Eventbrite, and Freshdesk. Users can also create text messages with embedded image and video URLs, providing context to specific incidents.

DialMyCalls Overview

Pricing

Starting from
US$7,49/month

Pricing options

Free Trial
Free
Subscription
Value for money

DialMyCalls offer both monthly and pay-as-you-go plans. Discounts are available for schools, churches, and non-profits.
Pay-as-you-go plans start at $10 for 140 credits, and are based on the number of credits required. One credit equals one text message or 30 seconds of call time:
140 credits: $10
380 credits: $25
825 credits: $50
1800 credits: $100
5000 credits: $250
11000 credits: $500
25000 credits: $999.99
Volume packages are available for customers requiring more than 25000 credits.
Monthly plans start at $7.49/month and are based on number of phone numbers required:
1-25 phone numbers: $7.49/month
25-50 phone numbers: $14.99/month
51-100 phone numbers: $34.99/month
101-200 phone numbers: $54.99/month
201-300 phone numbers: $74.99/month
301-400 phone numbers: $84.99/month
401-500 phone numbers: $94.99/month
Volume packages are available for customers requiring more than 500 phone numbers.


DialMyCalls Features

Devices
Business size
S M L
Markets
United States, Canada
Supported Languages
English

Media

DialMyCalls contact management
DialMyCalls create message recording
DialMyCalls call reports
DialMyCalls video DialMyCalls screenshot: DialMyCalls contact management DialMyCalls screenshot: DialMyCalls create message recording DialMyCalls screenshot: DialMyCalls call reports

DialMyCalls Reviews

DialMyCalls Reviews

Overall rating
4,9
/
5
Excellent
43

Very good
3

Average
0

Poor
0

Terrible
1

Value for Money
4,8
Features
4,7
Ease of Use
4,8
Customer Support
4,8
98% recommended this app
Jeffrey H.

Great auto-call service

In the old days we would have to call everyone personally, one at a time. there is still a place for that but to get out general reminders and announcements, it would take hours. Now we do it in a couple minutes.


Taina T.

Great Product, needs a little tweeking. :0)

Thank you for the opportunity to share this with you. Good luck! Overall, great product. I am very happy with it.


Joanne G.

Makes Automated Calling a Snap!

DialMyCalls allows me to reach out quickly and efficiently to all of my customers, and in a cost-effective manner. I'm really happy with their product and pricing.


Candace H.

A Boon for Teachers!

I am able to reach parents with real-time information, instead of waiting until later in the day or the evening. That way, they can call me back and we can work out a solution during the school day that will benefit the student and hopefully lead to better performance.


Anthony C.

Happy customer

The staff is very helpful and friendly.


Jeffrey H.
Industry: Religious Institutions
Company size: 2-10 Employees

Great auto-call service

Used Other for 2+ years
Reviewed on 2019/09/16
Review Source: Capterra

In the old days we would have to call everyone personally, one at a time. there is still a place for that but to get out general reminders and announcements, it would take hours. Now we do it in a couple minutes.

Pros

We love this service. We are able to break our call lists into multiple groups so if we need to get a message to certain group, no problem but we can also send an event announcement to everyone.

Cons

Of course you lose the opportunity to have a two way conversation but the extra push to talk feature helps with that if folks want to talk with us further.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Taina T.
Industry: Warehousing
Company size: 2-10 Employees

Great Product, needs a little tweeking. :0)

Used Weekly for 1-5 months
Reviewed on 2019/02/28
Review Source: Capterra

Thank you for the opportunity to share this with you. Good luck! Overall, great product. I am very happy with it.

Pros

What I like most of the DialMyCalls software:

- User Friendly;

- Response time is immediate, amazing!;

- Great access to reports, reports provide a comprehensive receipt of calls made;

- I love the fact that I can create caller groups to organize my contact list better, (super nice);

- Cuts my workload in half;

- Customers response is positive;

- Made affordable. Perfect for small busnesses, like ours. I truly appreciate that, too, being I am paying out of pocket so that my boss dosen't reject the concept due to budget.

Cons

What I least like about DialMyCalls software:

- The Spanish recording feature has a glitch, when I pick the Spanish language The male voice is audiable and at a good pace. The female voice is rushed and fewer pauses. With that being said, still on the Spanish option when adding the "<break/>" feature to get a little gap between sentences, the original Spanish voices are cancelled out and the English voice is now reading the message, which totally distorts the message. It gives it horrible "Gringo" sound effect. It's funny as hell, but not usable, therefore there is no feature to allow Spanish messages created to make necessary audio adjustments;

- There is no way of pulling up the written portion of a recorded message to make adjustments after it has been created;

- Reports do not include the name of the contact, only the phone number;

- When creating a new broadcast, there is no way of returning to the previous step without having to start over;

- When adding multiple phone numbers, it will not allow to duplicate a name, (what is up with that?) Nor, does it have the capacity to add duplicate phone numbers on the single contact.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Joanne G.
Industry: Recreational Facilities & Services
Company size: 51-200 Employees

Makes Automated Calling a Snap!

Used Monthly for 2+ years
Reviewed on 2018/12/27
Review Source: Capterra

DialMyCalls allows me to reach out quickly and efficiently to all of my customers, and in a cost-effective manner. I'm really happy with their product and pricing.

Pros

Easy to use platform
Easy to generate relevant reports
Easy to schedule outgoing calls from office or on the road

Cons

I have multiple locations, and for each one I have a separate account. It would be nice to have one umbrella account from which I could administrate all of my locations.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Candace H.
Industry: Education Management
Company size: 5 001-10 000 Employees

A Boon for Teachers!

Used Weekly for 2+ years
Reviewed on 2020/10/28
Review Source: Capterra

I am able to reach parents with real-time information, instead of waiting until later in the day or the evening. That way, they can call me back and we can work out a solution during the school day that will benefit the student and hopefully lead to better performance.

Pros

Everything from signing up to broadcasting the call is very user-friendly. Sometimes, it is better to have a voice recording than a text, or vice versa, depending upon your desired outcome. Families are so busy these days and it is difficult to contact them, so being able to send a recorded call between classes helps a lot. I have seen better student engagement, participation, and work follow through when I use DialMyCalls.

Cons

I honestly don't feel there is anything I don't like about this software. It is user-friendly, great customer support, and pricing is fair for the services that I need.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Anthony C.
Industry: Religious Institutions
Company size: Self Employed

Happy customer

Used Weekly for 2+ years
Reviewed on 2019/10/10
Review Source: Capterra

The staff is very helpful and friendly.

Pros

I am able to record one message and send it out to all my members at one time.

Cons

The app does not have all the features that the online version has.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
9,7/10
Based on 47 user ratings
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DialMyCalls Pricing

DialMyCalls Pricing

Starting from
US$7,49/month
Free Trial
Free
Subscription
Value for money

DialMyCalls offer both monthly and pay-as-you-go plans. Discounts are available for schools, churches, and non-profits.
Pay-as-you-go plans start at $10 for 140 credits, and are based on the number of credits required. One credit equals one text message or 30 seconds of call time:
140 credits: $10
380 credits: $25
825 credits: $50
1800 credits: $100
5000 credits: $250
11000 credits: $500
25000 credits: $999.99
Volume packages are available for customers requiring more than 25000 credits.
Monthly plans start at $7.49/month and are based on number of phone numbers required:
1-25 phone numbers: $7.49/month
25-50 phone numbers: $14.99/month
51-100 phone numbers: $34.99/month
101-200 phone numbers: $54.99/month
201-300 phone numbers: $74.99/month
301-400 phone numbers: $84.99/month
401-500 phone numbers: $94.99/month
Volume packages are available for customers requiring more than 500 phone numbers.

DialMyCalls offer both monthly and pay-as-you-go plans. Discounts are available for schools, churches, and non-profits.
Pay-as-you-go plans start at $10 for 140 credits, and are based on the number of credits required. One credit equals one text message or 30 seconds of call time:
140 credits: $10
380 credits: $25
825 credits: $50
1800 credits: $100
5000 credits: $250
11000 credits: $500
25000 credits: $999.99
Volume packages are available for customers requiring more than 25000 credits.
Monthly plans start at $7.49/month and are based on number of phone numbers required:
1-25 phone numbers: $7.49/month
25-50 phone numbers: $14.99/month
51-100 phone numbers: $34.99/month
101-200 phone numbers: $54.99/month
201-300 phone numbers: $74.99/month
301-400 phone numbers: $84.99/month
401-500 phone numbers: $94.99/month
Volume packages are available for customers requiring more than 500 phone numbers.

Value for Money
4,8/5
Based on 47 user ratings
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DialMyCalls Features

DialMyCalls Features

API
Activity Dashboard
Automatic Notifications
Call Monitoring
Call Recording
Call Routing
Call Transfer
Caller ID
Chat
Collaboration Tools
Communication Management
Conferencing
Contact Management
Customizable Branding
Instant Messaging
Real Time Reporting
Reporting & Statistics
Third Party Integration
Video Conferencing
Voice Mail
Features
4,7/5
Based on 47 user ratings
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Categories

Additional information for DialMyCalls

Additional information for DialMyCalls

Key features of DialMyCalls

  • 7 Days A Week Customer Support
  • Ability To Send Over 2,000 Msgs/Minute
  • Church Notification Service
  • Data Is Secured And Never Shared
  • Discount For Schools & Non-Profits
  • Emergency Notifications With NOAA
  • Free Trial Account
  • Phone Polling & Surveys
  • Push To Opt-Out
  • Push To Repeat Messages
  • Push-To-Talk Campaigns
  • SMS Keywords For Opt-Ins
  • School Notification System
  • Set Your Own Caller ID
  • Text Message Broadcasting
  • Toll-Free Dial In Access
  • Vanity Phone Numbers
  • Voice Broadcasting
  • Voicemail Detection System
  • iPhone / Android Apps

DialMyCalls FAQs

DialMyCalls FAQs

Below are some frequently asked questions for DialMyCalls.

Q. What type of pricing plans does DialMyCalls offer?

DialMyCalls offers the following pricing plans:

Starting from: US$7,49/month

Pricing model: Free, Subscription

Free Trial: Available

DialMyCalls offer both monthly and pay-as-you-go plans. Discounts are available for schools, churches, and non-profits. Pay-as-you-go plans start at $10 for 140 credits, and are based on the number of credits required. One credit equals one text message or 30 seconds of call time: 140 credits: $10 380 credits: $25 825 credits: $50 1800 credits: $100 5000 credits: $250 11000 credits: $500 25000 credits: $999.99 Volume packages are available for customers requiring more than 25000 credits. Monthly plans start at $7.49/month and are based on number of phone numbers required: 1-25 phone numbers: $7.49/month 25-50 phone numbers: $14.99/month 51-100 phone numbers: $34.99/month 101-200 phone numbers: $54.99/month 201-300 phone numbers: $74.99/month 301-400 phone numbers: $84.99/month 401-500 phone numbers: $94.99/month Volume packages are available for customers requiring more than 500 phone numbers.

Q. What are the main features of DialMyCalls?

DialMyCalls offers the following features:

  • 7 Days A Week Customer Support
  • Ability To Send Over 2,000 Msgs/Minute
  • Church Notification Service
  • Data Is Secured And Never Shared
  • Discount For Schools & Non-Profits
  • Emergency Notifications With NOAA
  • Free Trial Account
  • Phone Polling & Surveys
  • Push To Opt-Out
  • Push To Repeat Messages
  • Push-To-Talk Campaigns
  • SMS Keywords For Opt-Ins
  • School Notification System
  • Set Your Own Caller ID
  • Text Message Broadcasting
  • Toll-Free Dial In Access
  • Vanity Phone Numbers
  • Voice Broadcasting
  • Voicemail Detection System
  • iPhone / Android Apps

Q. Who are the typical users of DialMyCalls?

DialMyCalls has the following typical customers:

Small Business, Large Enterprises, Public Administrations, Non Profit, Freelancers, Mid Size Business

Q. What languages does DialMyCalls support?

DialMyCalls supports the following languages:

English

Q. Does DialMyCalls support mobile devices?

DialMyCalls supports the following devices:

Android, iPhone, iPad

Q. What other apps does DialMyCalls integrate with?

DialMyCalls integrates with the following applications:

AWeber, CallTrackingMetrics, Constant Contact, Constant Contact, Freshdesk, Keap, Mailchimp, Mailchimp, Shopify, iContact

Q. What level of support does DialMyCalls offer?

DialMyCalls offers the following support options:

FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials