DialMyCalls

DialMyCalls

Voice & Text Message Broadcasting Made Easy

4.8/5 (41 reviews)

DialMyCalls Overview

With DialMyCalls you can record a message and send it to a list of phone numbers in seconds. We can also send text messages and e-mails which allows you to communicate with people 3 different ways. Our web-based system lets you access your account from any computer or mobile device.

Pricing

Starting from
N/A
Pricing options
Free Trial
Free
Value for money

Devices

Business size

S
M
L

Markets

Canada, United States

Supported Languages

English

DialMyCalls Reviews

Overall rating
4.8/5
98% positive reviews
37
Excellent
3
Very good
0
Average
0
Poor
1
Terrible
Taina T.

Great Product, needs a little tweeking. :0)

Used Weekly for 1-5 months
Reviewed on 2019/02/28
Review Source: Capterra

Thank you for the opportunity to share this with you. Good luck! Overall, great product. I am very happy with it.

Pros

What I like most of the DialMyCalls software:

- User Friendly;

- Response time is immediate, amazing!;

- Great access to reports, reports provide a comprehensive receipt of calls made;

- I love the fact that I can create caller groups to organize my contact list better, (super nice);

- Cuts my workload in half;

- Customers response is positive;

- Made affordable. Perfect for small busnesses, like ours. I truly appreciate that, too, being I am paying out of pocket so that my boss dosen't reject the concept due to budget.

Cons

What I least like about DialMyCalls software:

- The Spanish recording feature has a glitch, when I pick the Spanish language The male voice is audiable and at a good pace. The female voice is rushed and fewer pauses. With that being said, still on the Spanish option when adding the "<break/>" feature to get a little gap between sentences, the original Spanish voices are cancelled out and the English voice is now reading the message, which totally distorts the message. It gives it horrible "Gringo" sound effect. It's funny as hell, but not usable, therefore there is no feature to allow Spanish messages created to make necessary audio adjustments;

- There is no way of pulling up the written portion of a recorded message to make adjustments after it has been created;

- Reports do not include the name of the contact, only the phone number;

- When creating a new broadcast, there is no way of returning to the previous step without having to start over;

- When adding multiple phone numbers, it will not allow to duplicate a name, (what is up with that?) Nor, does it have the capacity to add duplicate phone numbers on the single contact.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Anthony C.

Happy customer

Used Weekly for 2+ years
Reviewed on 2019/10/10
Review Source: Capterra

The staff is very helpful and friendly.

Pros

I am able to record one message and send it out to all my members at one time.

Cons

The app does not have all the features that the online version has.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Alberto R.

Best Broadcasting SMS solution I have found ...

Used Other for 2+ years
Reviewed on 2019/09/24
Review Source: Capterra

Overall I am thrilled with the solution. It enables my staff and I to per-schedule important updates for our customers before they set to travel, during and after travel. From a customer satisfaction standpoint - it's a hit for our business. Our customers are grateful we are on top of our game - simply because we are sending them text messages along the way and keeping them from any surprises.

Pros

There are great things to like about Dial My Calls.
1) It's price point - It is Priced Right
2) Ease of use - which just became easier with their latest rollout
3) Customer Service

Cons

I really wish the solution would provide support for external area codes that are still a part of the United States. However, it's such a negligible impact to my business that I am able to deal with it, using copy and paste!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Paul S.

IT Really Works!

Used Weekly for 2+ years
Reviewed on 2019/09/25
Review Source: Capterra

9.5 out of 10!
Love it.
Use it regularly.
The prices are fair and affordable.

Pros

IT is very economical, easy to use, effective!

Cons

There are a few minor areas that should allow user customization of settings.
For example, when you initiate a "Recording" by phone, it should use a cookie to retain and prepopulate the phone number to call field. That is not a huge issue, but there are three or four small things like that which could be improved.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Cody F.

Up and running in 5 minutes....

Used Daily for 6-12 months
Reviewed on 2019/09/20
Review Source: Capterra

We use this as a service company to remind our customers about their upcoming appointments in the evening after our office is closed. Customers enjoy it and make us look very professional.

Pros

It was really simple to set up. I was up and running in 5 minutes and we have continued to use it. Once set up it runs on auto-pilot, thanks to the Zapier integration. They also have a pay-as-you-go plan so we only pay for what we need and no monthly fee.

Cons

I wish that it didn't have to add a contact in Zapier before I can send the message out, but it still works as it should and fully automated.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

DialMyCalls Pricing

Starting from
N/A
Pricing options
Free Trial
Free
Value for money

We offer both unlimited monthly plans and credit packages. Our unlimited plans allow you to send unlimited calls & text messages to your group of people the entire month. Credit packages are perfect for customers who only need to send messages on occasion. Discounts available for schools, churches, and non-profits. Packages start as low as $10 while monthly plans start at $7.49.

DialMyCalls Features

  • API

  • Activity Dashboard
  • Automatic Notifications
  • CRM Integration
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Transfer
  • Caller ID
  • Chat
  • Conferencing
  • Instant Messaging
  • Monitoring
  • Real Time Analytics
  • Real Time Reporting
  • Reporting & Statistics
  • Third Party Integration
  • Video Conferencing
  • Voice Mail

Additional information for DialMyCalls

Key features of DialMyCalls

  • 7 Days A Week Customer Support
  • Ability To Send Over 2,000 Msgs/Minute
  • Church Notification Service
  • Data Is Secured And Never Shared
  • Discount For Schools & Non-Profits
  • Emergency Notifications With NOAA
  • Free Trial Account
  • Phone Polling & Surveys
  • Push To Opt-Out
  • Push To Repeat Messages
  • Push-To-Talk Campaigns
  • SMS Keywords For Opt-Ins
  • School Notification System
  • Set Your Own Caller ID
  • Text Message Broadcasting
  • Toll-Free Dial In Access
  • Vanity Phone Numbers
  • Voice Broadcasting
  • Voicemail Detection System
  • iPhone / Android Apps

DialMyCalls FAQs

Below are some frequently asked questions for DialMyCalls.

Q. What type of pricing plans does DialMyCalls offer?

DialMyCalls offers the following pricing plans:

Pricing model: Free

Free Trial: Available

We offer both unlimited monthly plans and credit packages. Our unlimited plans allow you to send unlimited calls & text messages to your group of people the entire month. Credit packages are perfect for customers who only need to send messages on occasion. Discounts available for schools, churches, and non-profits. Packages start as low as $10 while monthly plans start at $7.49.

Q. What are the main features of DialMyCalls?

DialMyCalls offers the following features:

  • 7 Days A Week Customer Support
  • Ability To Send Over 2,000 Msgs/Minute
  • Church Notification Service
  • Data Is Secured And Never Shared
  • Discount For Schools & Non-Profits
  • Emergency Notifications With NOAA
  • Free Trial Account
  • Phone Polling & Surveys
  • Push To Opt-Out
  • Push To Repeat Messages
  • Push-To-Talk Campaigns
  • SMS Keywords For Opt-Ins
  • School Notification System
  • Set Your Own Caller ID
  • Text Message Broadcasting
  • Toll-Free Dial In Access
  • Vanity Phone Numbers
  • Voice Broadcasting
  • Voicemail Detection System
  • iPhone / Android Apps

Q. Who are the typical users of DialMyCalls?

DialMyCalls has the following typical customers:

Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

Q. What languages does DialMyCalls support?

DialMyCalls supports the following languages:

English

Q. What type of pricing plans does DialMyCalls offer?

DialMyCalls has the following pricing plans:

Free

Q. Does DialMyCalls support mobile devices?

DialMyCalls supports the following devices:

Android, iPhone, iPad

Q. What other apps does DialMyCalls integrate with?

DialMyCalls integrates with the following applications:

AWeber, Constant Contact, Constant Contact, Mailchimp, Mailchimp, Slack, Zapier

Q. What level of support does DialMyCalls offer?

DialMyCalls offers the following support options:

FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials