About SnapComms

SnapComms is an Everbridge Company - The only end-to-end critical event management and employee communication solution in the world. Designed with all workplaces in mind, our software bypasses email to inform and engage every employee. Dynamic, visual tools get 100% message readership over desktop, digital display, and mobile, whether staff are working from home or the workplace. Customizable features ensure staff see your messages at the right time, every time.

We help organizations get employee attention via a range of vibrant tools that bypass email. Our highly visual, multi-purpose communication tools are delivered direct to employees wherever they are and perform across the entire communication spectrum – from intrusive, full-screen emergency alerts to more passive channels for general awareness.

Fresh, engaging formats include: Desktop (and mobile) Alerts for urgent or important employee communications - Scrolling messages (tickers) delivered to the desktop with links to further information and fuller message windows - Newsletters for packaging curated content into a high quality, beautifully branded and engaging format - Interactive digital signage and messaging delivered to screensavers – Quiz and survey tools for employee gamification and feedback - Panic Button notifications for emergencies.

Our versatile software is used by communications, IT, Huma Resources, security, compliance, and other business functions worldwide. Established in 2007, we have more than 2 million paid enterprise users across 75+ countries. These customers span every industry and include multiple Fortune 500 companies and resellers, spread across North America, Europe, Southeast Asia, Australasia, the Middle East, Africa, the Caribbean, and South America. We are headquartered in Auckland, New Zealand, and have offices in the United States and the United Kingdom and data centers around the world.

Pricing starts from 100 employees and above.

Pricing starting from:

N/A

  • Free Version
  • Free Trial
  • Subscription

Key benefits of SnapComms

The product suite includes:

- Desktop (and mobile) Alert messaging for a range of communications from urgent to engagement messages for employees

- Ticker/scrolling messages delivered to the desktop with links to further information and fuller message windows

- Interactive digital signage and messaging delivered to screensavers

- Desktop and mobile gamification

- Desktop and mobile surveys.

All messaging formats can be targeted to specific employee groups and roles with full reporting and measurability.

Devices

Business size

S M L

Markets

United Arab Emirates, Argentina, Australia, Brazil, Canada, Switzerland, Chile, China, Germany, Spain, France, United Kingdom, Hong Kong SAR China, Ireland, Israel, Japan, Mexico, New Zealand, Sweden, Singapore, United States, British Virgin Islands, US Virgin Islands, South Africa

Supported Languages

English

Pricing starting from:

N/A

  • Free Version
  • Free Trial
  • Subscription

Images

SnapComms Software - SnapComms dashboard
SnapComms Software - SnapComms messages
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SnapComms video
SnapComms video
SnapComms video
SnapComms Software - SnapComms dashboard SnapComms Software - SnapComms messages

Features

Total features of SnapComms: 63

  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Activity/News Feed
  • Alerts/Notifications
  • Audit Trail
  • Auto Update
  • Automated Scheduling
  • Benchmarking
  • Campaign Segmentation
  • Chat/Messaging
  • Collaboration Tools
  • Communication Management
  • Communications Management
  • Content Management
  • Content Scheduling
  • Contextual Targeting
  • Customizable Branding
  • Customizable Templates
  • Data Import/Export
  • Desktop Notifications
  • Device Targeting
  • Digital Signage
  • Disaster Recovery
  • Drag & Drop
  • Employee Recognition Software
  • Engagement Tracking
  • Event Triggered Actions
  • Expiry Notifications
  • Feedback Management
  • File Sharing
  • Layout & Design
  • Mass Notifications
  • Mobile Alerts
  • Multi-Channel Communication
  • Multi-Screen Support
  • Negative Feedback Management
  • Newsletter Management
  • Notification Scheduling
  • Performance Management
  • Performance Metrics
  • Pulse Surveys
  • Real Time Reporting
  • Remote Display Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Risk Alerts
  • SMS Messaging
  • SSL Security
  • Safety Incident Management
  • Screen Sharing
  • Search/Filter
  • Single Sign On
  • Survey/Poll Management
  • Surveys & Feedback
  • Templates
  • Third Party Integrations
  • Two-Way Communication
  • User Management
  • Visual Editor
  • Visual Notifications
  • XML / RSS

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Reviews

Overall rating

4,8 /5
(9)
Value for Money
4,6/5
Features
4,4/5
Ease of Use
4,8/5
Customer Support
4,8/5

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Showing 5 reviews of 9
Travis C.
Overall rating
  • Industry: Utilities
  • Company size: 201-500 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Cutting through the noise and generating conversation

Reviewed on 2019/03/21

We have cut through a number of traditional views on how internal communications should be...

We have cut through a number of traditional views on how internal communications should be approached and the conversation that this has generated has been positive for the business.

Ultimately, we want our messages to be seen and then discussed at a peer to peer level which is what SnapComms has enabled.

Take your time to introduce SnapComms to the business, and plan carefully which messages will be delivered via SnapComms. While it has been tempting to use SnapComms more frequently, a balanced and considered approach has been extremely beneficial in ensuring that our messages have had the most impact.

Pros

The SnapComms platform is simple to use and the messages hard to miss. In an organisation that deals with mountains of complex data and information, it is refreshing to reach our employees through a crisp and attention-grabbing format that gets read and generates real conversations; an outcome we are always trying to achieve in the internal communications and employee engagement space.

The SnapComms team have also been very responsive in dealing with questions as they arise and have actively sought feedback and taken onboard suggestions for improvement which holds great promise for the platform as it continues to evolve.

Cons

The platform is exceptionally easy to use as an administrator on a desktop; however, the mobile interface could be improved from an admin user experience. I am confident that these limitations will be improved over time.

Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: 51-200 Employees
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Great way to communication with staff

Reviewed on 2015/09/17

I used SnapComms when I was the Internal Communications manager at a large telecommunications...

I used SnapComms when I was the Internal Communications manager at a large telecommunications company, one of our major issues was we had over 3000 staff spread over three major sites and at over 100 retail outlets throughout the country. Our biggest issue was the company grew very quickly, but we didn't evolve our communications to match our size so email was very much the cornerstone of our internal communications. This however became a problem as we grew as there was so much email traffic, that any important messages were lost in the avalanche of email that staff had to get through. An urgent message sent out via email might not get read for a few hours, maybe even days.
SnapComms allowed us to bypass email and get messages directly in front of employees, no matter what they were doing, obviously we had to choose which messages were sent out as urgent alerts, versus those messages that didn't require immediate attention - so other channels such as screensavers and wallpaper allowed for a more passive means to communicate

Pros

- Messages can cut through whatever staff are doing on their PCs so they get immediate attention
- The suite of tools can be used to create campaigns that can run over a number of days to really drive home educational messages

Cons

- The system allows a lot of customisation which in turn means users need training to use the system, however once trained they system is fairly easy to use

Suzann L.
Overall rating
  • Industry: Utilities
  • Company size: 1 001-5 000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

Reviewed on 2017/05/26

Graham M.
Overall rating
  • Industry: Government Administration
  • Company size: 201-500 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Communications to staff made simple

Reviewed on 2019/10/29

SnappComms has been a key tool to provide system notifications, from MI to updates on business...

SnappComms has been a key tool to provide system notifications, from MI to updates on business news, feedback from staff is positive. The recent updates from SnapComms to allow release patching has also been greatly received.

Pros

The SnapComms dashboard is a simple yet powerful tool that has provided UKEF staff a variety of notifications through a number of channels.

Cons

Ideally we would have liked a SMS subscription that SnapComms could include as an add-on rather than using another third party.

Dale K.
Overall rating
  • Industry: Government Administration
  • Company size: 201-500 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy and Reliable Company Communications

Reviewed on 2019/11/04

Our agency originally purchased SnapComms as an internal emergency communications platform. Once...

Our agency originally purchased SnapComms as an internal emergency communications platform. Once we had installed and started using it, we expanded it to more internal communications. It is very easy for all level of user to use, has been extremely reliable and has an excellent customer service division. The few issues we've experienced have been resolved almost immediately. They are always working to upgrade the software for the benefit of the user and have added many great enhancements over the few years that we have been using it.

It is also one of the only programs that gives the ability to take over every computer screen in your organization quickly in the event of an emergency, which is what originally sold us on the product.

Pros

Ease of use for all level of personnel
Frequent updates
Excellent Customer Service

Cons

We don't have any Cons to list as this software has been exactly what we wanted, and Customer Service has been exceptional.

Showing 5 reviews of 9 Read all reviews

SnapComms FAQs

Below are some frequently asked questions for SnapComms.

SnapComms offers the following pricing plans:

We have two packages offered called Inform and Engage. Inform and engage employees wherever they are – on desktop, mobile and digital signage. Both our packages include an unlimited number of content creators and are volume priced based on the number of employees you want to message. Pricing starts from 100 employees and above. Find more information on our website pricing page.

SnapComms has the following typical customers:

201-500, 501-1 000, 1 001+

SnapComms supports the following languages:

English

SnapComms supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

SnapComms integrates with the following applications:

Slack, Zapier

SnapComms offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

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