SnapComms

Internal Communications Tools that Get Employee Attention

4,7 /5 (6 reviews) Write a Review!

SnapComms Overview

What is SnapComms?

SnapComms is a leading provider of internal communication software. We help organizations get employee attention via a range of vibrant tools that bypass email.

Our highly visual, multi-purpose communication tools are delivered direct to employees wherever they are and perform across the entire communication spectrum – from intrusive, full-screen emergency alerts to more passive channels for general awareness.

Fresh, engaging formats include: Desktop (and mobile) Alerts for urgent or important employee communications - Scrolling messages (tickers) delivered to the desktop with links to further information and fuller message windows - Newsletters for packaging curated content into a high quality, beautifully branded and engaging format - Interactive digital signage and messaging delivered to screensavers – Quiz and survey tools for employee gamification and feedback - Panic Button notifications for emergencies.

Our versatile software is used by communications, IT, HR, security, compliance and other business functions worldwide. Established in 2007, we have more than 2 million paid enterprise users across 75+ countries. These customers span every industry and include multiple Fortune 500 companies and resellers, spread across North America, Europe, Southeast Asia, Australasia, the Middle East, Africa, the Caribbean and South America. We are headquartered in Auckland, New Zealand, and have offices in the United States and United Kingdom and data centers around the world.

Pricing starts from 100 employees and above.

SnapComms Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Subscription
Value for money

We have two packages offered called Inform and Engage. Inform and engage employees wherever they are – on desktop, mobile and digital signage. Both our packages include an unlimited number of content creators and are volume priced based on the number of employees you want to message.

Pricing starts from 100 employees and above. Find more information on our website pricing page.


SnapComms Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, Germany, Brazil, Mexico
Supported Languages
English

Media

SnapComms dashboard
SnapComms success report
SnapComms video SnapComms screenshot: SnapComms dashboard SnapComms screenshot: SnapComms success report

SnapComms Reviews

SnapComms Reviews

Overall rating
4,7
/
5
Excellent
5

Very good
0

Average
1

Poor
0

Terrible
0

Value for Money
4,6
Features
4
Ease of Use
4,7
Customer Support
4,7
83% recommended this app
Travis C.

Cutting through the noise and generating conversation

We have cut through a number of traditional views on how internal communications should be approached and the conversation that this has generated has been positive for the business.

Ultimately, we want our messages to be seen and then discussed at a peer to peer level which is what SnapComms has enabled.

Take your time to introduce SnapComms to the business, and plan carefully which messages will be delivered via SnapComms. While it has been tempting to use SnapComms more frequently, a balanced and considered approach has been extremely beneficial in ensuring that our messages have had the most impact.


Verified Reviewer

Great way to communication with staff

I used SnapComms when I was the Internal Communications manager at a large telecommunications company, one of our major issues was we had over 3000 staff spread over three major sites and at over 100 retail outlets throughout the country. Our biggest issue was the company grew very quickly, but we didn't evolve our communications to match our size so email was very much the cornerstone of our internal communications. This however became a problem as we grew as there was so much email traffic, that any important messages were lost in the avalanche of email that staff had to get through. An urgent message sent out via email might not get read for a few hours, maybe even days.
SnapComms allowed us to bypass email and get messages directly in front of employees, no matter what they were doing, obviously we had to choose which messages were sent out as urgent alerts, versus those messages that didn't require immediate attention - so other channels such as screensavers and wallpaper allowed for a more passive means to communicate


Graham M.

Communications to staff made simple

SnappComms has been a key tool to provide system notifications, from MI to updates on business news, feedback from staff is positive. The recent updates from SnapComms to allow release patching has also been greatly received.


Dale K.

Easy and Reliable Company Communications

Our agency originally purchased SnapComms as an internal emergency communications platform. Once we had installed and started using it, we expanded it to more internal communications. It is very easy for all level of user to use, has been extremely reliable and has an excellent customer service division. The few issues we've experienced have been resolved almost immediately. They are always working to upgrade the software for the benefit of the user and have added many great enhancements over the few years that we have been using it.

It is also one of the only programs that gives the ability to take over every computer screen in your organization quickly in the event of an emergency, which is what originally sold us on the product.


Travis C.
Industry: Utilities
Company size: 201-500 Employees

Cutting through the noise and generating conversation

Used Weekly for 6-12 months
Reviewed on 2019/03/21
Review Source: GetApp

We have cut through a number of traditional views on how internal communications should be approached and the conversation that this has generated has been positive for the business.

Ultimately, we want our messages to be seen and then discussed at a peer to peer level which is what SnapComms has enabled.

Take your time to introduce SnapComms to the business, and plan carefully which messages will be delivered via SnapComms. While it has been tempting to use SnapComms more frequently, a balanced and considered approach has been extremely beneficial in ensuring that our messages have had the most impact.

Pros

The SnapComms platform is simple to use and the messages hard to miss. In an organisation that deals with mountains of complex data and information, it is refreshing to reach our employees through a crisp and attention-grabbing format that gets read and generates real conversations; an outcome we are always trying to achieve in the internal communications and employee engagement space.

The SnapComms team have also been very responsive in dealing with questions as they arise and have actively sought feedback and taken onboard suggestions for improvement which holds great promise for the platform as it continues to evolve.

Cons

The platform is exceptionally easy to use as an administrator on a desktop; however, the mobile interface could be improved from an admin user experience. I am confident that these limitations will be improved over time.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Verified Reviewer
Industry: Computer Software
Company size: 51-200 Employees

Great way to communication with staff

Reviewed on 2015/09/17
Review Source: GetApp

I used SnapComms when I was the Internal Communications manager at a large telecommunications company, one of our major issues was we had over 3000 staff spread over three major sites and at over 100 retail outlets throughout the country. Our biggest issue was the company grew very quickly, but we didn't evolve our communications to match our size so email was very much the cornerstone of our internal communications. This however became a problem as we grew as there was so much email traffic, that any important messages were lost in the avalanche of email that staff had to get through. An urgent message sent out via email might not get read for a few hours, maybe even days.
SnapComms allowed us to bypass email and get messages directly in front of employees, no matter what they were doing, obviously we had to choose which messages were sent out as urgent alerts, versus those messages that didn't require immediate attention - so other channels such as screensavers and wallpaper allowed for a more passive means to communicate

Pros

- Messages can cut through whatever staff are doing on their PCs so they get immediate attention
- The suite of tools can be used to create campaigns that can run over a number of days to really drive home educational messages

Cons

- The system allows a lot of customisation which in turn means users need training to use the system, however once trained they system is fairly easy to use

Rating breakdown

Value for Money
Ease of Use
Customer Support

Suzann L.
Industry: Utilities
Company size: 1 001-5 000 Employees

Rating only

Used Daily for 6-12 months
Reviewed on 2017/05/26
Review Source: GetApp

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 3.0/10

Graham M.
Industry: Government Administration
Company size: 201-500 Employees

Communications to staff made simple

Used Weekly for 2+ years
Reviewed on 2019/10/29
Review Source: Capterra

SnappComms has been a key tool to provide system notifications, from MI to updates on business news, feedback from staff is positive. The recent updates from SnapComms to allow release patching has also been greatly received.

Pros

The SnapComms dashboard is a simple yet powerful tool that has provided UKEF staff a variety of notifications through a number of channels.

Cons

Ideally we would have liked a SMS subscription that SnapComms could include as an add-on rather than using another third party.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Dale K.
Industry: Government Administration
Company size: 201-500 Employees

Easy and Reliable Company Communications

Used Monthly for 2+ years
Reviewed on 2019/11/04
Review Source: Capterra

Our agency originally purchased SnapComms as an internal emergency communications platform. Once we had installed and started using it, we expanded it to more internal communications. It is very easy for all level of user to use, has been extremely reliable and has an excellent customer service division. The few issues we've experienced have been resolved almost immediately. They are always working to upgrade the software for the benefit of the user and have added many great enhancements over the few years that we have been using it.

It is also one of the only programs that gives the ability to take over every computer screen in your organization quickly in the event of an emergency, which is what originally sold us on the product.

Pros

Ease of use for all level of personnel
Frequent updates
Excellent Customer Service

Cons

We don't have any Cons to list as this software has been exactly what we wanted, and Customer Service has been exceptional.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
8,2/10
Based on 6 user ratings
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SnapComms Pricing

SnapComms Pricing

Starting from
N/A
Free Trial
Subscription
Value for money

We have two packages offered called Inform and Engage. Inform and engage employees wherever they are – on desktop, mobile and digital signage. Both our packages include an unlimited number of content creators and are volume priced based on the number of employees you want to message.

Pricing starts from 100 employees and above. Find more information on our website pricing page.

We have two packages offered called Inform and Engage. Inform and engage employees wherever they are – on desktop, mobile and digital signage. Both our packages include an unlimited number of content creators and are volume priced based on the number of employees you want to message.

Pricing starts from 100 employees and above. Find more information on our website pricing page.

Value for Money
4,6/5
Based on 6 user ratings
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SnapComms Features

SnapComms Features

API
Access Control
Activity Dashboard
Activity Tracking
Automatic Notifications
Chat
Collaboration Tools
Collaborative Workspace
Commenting
Customizable Branding
Document Management
Document Storage
Drag & Drop Interface
File Management
Permission Management
Projections
Reporting & Statistics
Search Functionality
Third Party Integration
Workflow Management
Features
4/5
Based on 6 user ratings
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Categories

Additional information for SnapComms

Additional information for SnapComms

Key features of SnapComms

  • Corporate Screensaver Messaging
  • Desktop Alerts tools
  • Desktop News Feeds
  • Desktop Wallpaper
  • Internal Newsletter tool
  • Mobile Channels
  • Pop-up Staff Quiz tool
  • Pop-up Staff Survey tool

Benefits

The product suite includes:

- Desktop (and mobile) Alert messaging for urgent employee communications

- Scrolling messages delivered to the desktop with links to further information and fuller message windows

- Interactive digital signage and messaging delivered to screensavers

- Desktop and mobile gamification

- Desktop and mobile surveys.

All messaging formats can be targeted to specific employee groups and roles with full reporting and measurability.

SnapComms FAQs

SnapComms FAQs

Below are some frequently asked questions for SnapComms.

Q. What type of pricing plans does SnapComms offer?

SnapComms offers the following pricing plans:

Pricing model: Subscription

Free Trial: Available

We have two packages offered called Inform and Engage. Inform and engage employees wherever they are – on desktop, mobile and digital signage. Both our packages include an unlimited number of content creators and are volume priced based on the number of employees you want to message. Pricing starts from 100 employees and above. Find more information on our website pricing page.

Q. What are the main features of SnapComms?

SnapComms offers the following features:

  • Corporate Screensaver Messaging
  • Desktop Alerts tools
  • Desktop News Feeds
  • Desktop Wallpaper
  • Internal Newsletter tool
  • Mobile Channels
  • Pop-up Staff Quiz tool
  • Pop-up Staff Survey tool

Q. Who are the typical users of SnapComms?

SnapComms has the following typical customers:

Large Enterprises, Mid Size Business

Q. What languages does SnapComms support?

SnapComms supports the following languages:

English

Q. What type of pricing plans does SnapComms offer?

SnapComms has the following pricing plans:

Subscription

Q. Does SnapComms support mobile devices?

SnapComms supports the following devices:

Android, iPhone, iPad

Q. What other apps does SnapComms integrate with?

SnapComms integrates with the following applications:

Slack, Slack, Zapier

Q. What level of support does SnapComms offer?

SnapComms offers the following support options:

FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials