About Xola

Xola is entirely web-based. Access your business management tools from any device, anywhere in the world. There is no software to download or update, and all your data is backed by the power of the cloud.

We offer a variety of flexible pricing options that make sense for tour operators of any size.


Key benefits of Xola

Xola's reservation system is simple, powerful, and flexible. Every aspect of Xola has been elegantly designed with usability in mind. As a result:

1) More people who visit your website will end up booking your tours.
2) You can get your staff comfortable with the software in minutes.
3) We can get you setup and implemented in under 24 hours.

Additionally, Xola is built on a modern technology stack. This means that our software is lightning fast. Most importantly, it also means we are fast. We are building rapidly, and we are always looking ahead.


Images

Xola Software - 1
Xola Software - 2
Xola Software - 3
Xola Software - 4
Xola Software - 5
View 6 more
Xola video
Xola Software - 1
Xola Software - 2
Xola Software - 3
Xola Software - 4
Xola Software - 5

Not sure about Xola? Compare with a popular alternative

Xola

4,7 (574)
VS.

Starting Price

US$199,00
one-time
US$49,00
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

55
64

Integrations

14
18

Ease of Use

4,6 (574)
4,4 (228)

Value for Money

4,5 (574)
4,2 (228)

Customer Service

4,8 (574)
4,4 (228)
Green rating bars show the winning product based on the average rating and number of reviews.

Alternatives

Rezdy

4,6
#1 Alternative to Xola
Rezdy is a cloud-based reservation software and distribution platform, designed especially for tour, activity, shuttle...

WebReserv

4,5
#2 Alternative to Xola
WebReserv is an online booking and reservations management platform for rental businesses. The cloud-based platform...

Eventbrite

4,6
#3 Alternative to Xola
Eventbrite is a global ticketing and event technology platform that provides creators of events with tools and...

ResNexus

4,8
#4 Alternative to Xola
See why ResNexus is a top-rated property management software! TRUSTED BY THOUSANDS OF PROPERTIES! https://resnexus.com...

Reviews

Overall rating

4,7 /5
(574)
Value for Money
4,5/5
Features
4,4/5
Ease of Use
4,6/5
Customer Support
4,8/5

Already have Xola?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 574
Jennifer
Jennifer
Overall rating
  • Industry: Entertainment
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy to use, fast responsive trouble shooting

Reviewed on 2020/06/27

The professional look, automated emails, easy to use customer facing links really set my business...

The professional look, automated emails, easy to use customer facing links really set my business apart from competitors as looking professional and organized.

Connectivity with 3rd party sites makes my life easier.

I use several 3rd party vendors and have to set up back end calendars on places like Viatour, Expedia and AirBnB experiences; these companies use booking software that is so cumbersome, redundant and/or incomplete its like using caveman software in comparison to the ease and speed of Xola's software. Its also easy for my employees to use, everyone gets it 1st time you show it to them.

Pros

The chat feature is indispensable, questions answered/problems solved on the spot. If the tech on chat can't fix or answer a question I get connected with someone who can solve the problem within 24 hours.

The updates are pretty much instant, if I make a change, its on my site immediately.

Cons

I would like to be able to add more review links than just one on follow up emails.

Alternatives Considered

Bókun

Reasons for Switching to Xola

Recommended by a friend.
Jesse
Overall rating
  • Industry: Leisure, Travel & Tourism
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

This made my life so much easier

Reviewed on 2019/12/11

Speed of money flow and updated accounting is a breeze. The ability to adjust hops with minimal...

Speed of money flow and updated accounting is a breeze. The ability to adjust hops with minimal key strokes and everything automatically adjusts to our website is a life saver. And overall, the customer service is top notch.

Pros

The customization to suit the variety of needs for our little company. Once everything is plugged it only minimal administration is needed to keep everything flowing.

Cons

The inability to not be able to make a tour private and only accessible via a password for guests.

Response from Xola

Jesse, we are so glad Xola has been useful for your business. Thank you for the feedback on private tours. We're always seeking to improve our product and service so your feedback is super useful!

Verified Reviewer
Overall rating
  • Industry: Maritime
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

Disappointed with Xola

Reviewed on 2018/01/30

Pros

This platform is definitely affordable and in the beginning the customer service was great. From a clients prospective the interface is user friendly and visually appealing.

Cons

We started using Xola over 2 years ago and although a rough start, the service was on point and customer support was helpful and speeds when it came to fixing bugs and problems. Since then it seems as if they have restructured their company drastically. Getting customer support has become a challenge. In the beginning they assigned account managers, which was great. When you called Xola you could speak directly to your account manager who knew everything there was to know about your account. Fixing problems was straight forward and right to the point. Now, it's a bit different... You can either call a get an answering machine or someone who has little to no experience or you can chat online with an agent they have outsourced in a foreign country.

Regardless of who you speak with you must first catch them up again on everything you're trying to accomplish. This part is the most frustrating, When speaking to the 4 person I found it easier to just copy and paste the previous chats we had rather than trying to explain. We have been having trouble with our buttons implemented by Xola over 1.5 weeks ago. Meanwhile our clients have not been able to book online. Through pages and pages of correspondence and having the luxury of catching at least 6 of their employees up to speed on my issue. They might "might" have it done by tomorrow. We're talking about simple buttons. I would definitely do my research before plunging into a commitment with Xola. Very frustrated so far with this experience. If it wasn't so time consuming setting up a whole new platform, I would have switched to Fare Harbor long ago.

Response from Xola

I am so sorry to hear your disappointment with Xola. First off let me say that responding to our customer is our number one priority, so I will forward this onto our Customer Success Manager to look at. We know that setting up a platform can be stressful and we want to make your experience as stress free as possible. Please let us know if you are still having problems with your buttons and I will personally look at them and get them into the right hands for modifications. Again thank you for taking the time to leave this review, it helps us grow as a company when we can examine our weak points from the eyes of our customers.

Randi
Overall rating
  • Industry: Entertainment
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Satisfied

Reviewed on 2019/12/06

Pros

It is easy to use, easy to teach to staff, and I enjoy most features.

Cons

I haven't found anything I don't like thus far.

Alternatives Considered

Bookeo

Reasons for Switching to Xola

I liked the rep that I spoke with, and found the Software to be user friendly

Response from Xola

Hi Randi-
So glad you find Xola easy to use. Thanks for taking the time to write a review!
Best,
Sophie

Wes
Wes
Overall rating
  • Industry: Entertainment
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy to Use, Great Customer Service, Could Improve on Reporting Tools

Reviewed on 2019/01/04

Overall, we've been very happy as a Xola client!

Overall, we've been very happy as a Xola client!

Pros

Xola features a great online dashboard and an open API for easy integration. Customer service is fantastic; I've always gotten very quick responses via online chat and opening tickets with the company's IT team.

Cons

The reporting and analytics tools have lots of room for improvement. Xola has a lot of data to work with, but clients can only see a limited amount of it via the online dashboard. Luckily the API is a great resource for retrieving data, but obviously not as easy to use as an improved reporting dashboard would be.

Response from Xola

Thank you for the feedback! We are glad to see you are enjoying Xola. Our team is constantly working on new features and reporting is one of them. We recently came out with our Custom Reporting tool, that I hope is helping you retrieve more data. I will be reaching out soon to get more feedback from you on what you are wanting to see so I can report this to our team. Look forward to talking to you soon. -Jessica

Showing 5 reviews of 574 Read all reviews

Xola FAQs

Below are some frequently asked questions for Xola.

Xola offers the following pricing plans:

  • Starting from: US$199,00/one-time
  • Pricing model: Free Version
  • Free Trial: Available

Xola offers its software on either a subscription plan (starting at $199/month), or a transactional plan (a 6% fee collected from you or passed to your customers).

Xola has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000

Xola supports the following languages:

English, French, Japanese, Spanish

Xola supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Xola integrates with the following applications:

Constant Contact, Gmail, Google Ads, Google Analytics 360, Google Calendar, HubSpot CRM, Mailchimp, Meta for Business, Slack, Stripe, WordPress, Xero, Zapier, authorize.net

Xola offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for Xola.