Swiftic

About Swiftic
With over 20K customers worldwide, Swiftic (formerly Como DIY) unique auto-discovery technology grabs your existing online content and builds your mobile app.
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- Company size: Self Employed
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Review Source
Overall rating
Most Affordable Way to Develop a Mobile App for a Small Business
Reviewed on 2014/11/19
As a software developer and a previous small business owner I wanted to combine two of my strengths...
As a software developer and a previous small business owner I wanted to combine two of my strengths so I became a Como reseller. I have built several apps under my label and a few for a local website developer. As a developer I found it easy to use and was patient enough to wait for the 1 day turn around on priority support when needed. I think because I my technical background I was able to leverage the many API's they have for integrating with other systems such as Eventbrite events and Soundcloud music. I think the average person off the street would have some difficulties. As a technical person I am having trouble marketing my services and connecting to those who want to purchase/build an app. The product gets updated on a regular basis as well so I see tiny improvements.
Pros
You see the app on a phone emulator as you are building it, customer dashboard, built in landing page, push notification, decent support (for resellers). I sell it as a tool in your marketing toolkit to compliment your website and marketing effort.
Cons
Have to buy 10 apps at a time whether you sell them or not. No back end database so the functionality is limited - you can't use it to build the zillion $ app that everyone is going to download.
Response from Swiftic
Barbara, thank you for taking the time to write such a thoughtful review! At the moment, we’re in the process of expanding our platform with new and exciting features that we’re sure will not only make the platform more user-friendly, but will bring tremendous value to our users’ businesses. We also have a comprehensive Help Center with how-to articles, instructional videos, and a customer support team that is always available to help users with any technical issues that might arise. We’re very happy that you’ve partnered up with Como and we truly appreciate your feedback!
Always at your service,
The Como Team
- Industry: Internet
- Company size: 51–200 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great for small businesses
Reviewed on 2019/07/16
Pros
Great for small businesses that want to promote their organization via mobile application
Cons
A bit buggy need to work harder to clear out all the bugs
- Industry: Online Media
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Review Source
Overall rating
App Process is Great - Not-Real-Time Customer Service Severely Lagging
Reviewed on 2015/05/02
I'm a solo designer and made a tour app for a winery. I saw this app creation process as straightfor...
I'm a solo designer and made a tour app for a winery. I saw this app creation process as straightforward and it worked well right out of the box. And the submission process would probably have gone well too, if I hadn't tried to submit it myself, and when the certificate file wouldn't load, and then I clicked the friendly green button that said "we'll submit it for you if you upgrade". So I upgraded.
Now the system won't recognize my Apple credentials (which are the same ones I use to log in to the Apple website) and I get one email a day from very friendly people in India telling me the same steps, over and over, about how to submit my app. When I tell them my credentials are fine, the database must have a glitch, I get the same instructions as the day before. "Here's how to submit your app. Your credentials are unverified." Because of the time difference, we can only communicate once a day.
MEANWHILE, my client has planned a launch of the app, complete with a party for wine club members to test it, and a press release. . . and time is not on my side when I have spent the last 10 days going round and round with the same issue instead of progressing.
So, I like it, I will probably use it to create more apps, but not having real-time support is really hurting my recommendation of it to others.
Pros
Very good interface, good instructions, good tutorials. Good tools, explanations of how to use them.
Cons
Remote customer service with limited knowledge of how to solve true technical problems.
Response from Swiftic
Hi Tari, Sorry to hear that your current frustrations with our Support Process so far. We greatly appreciate your feedback and will pass it along to the relevant department so we may improve our customers experience moving forward. As there was an issue in confirming the Apple log in credentials, we apologize for the delay in submitting the app to iTunes. The app is now live in Google Play and has been submitted to iTunes and is currently awaiting review . As soon as the app is published you will be notified via email. Please contact our Support Team via http://www.como.com/help-center-contact-us/ regarding any inquires for your app and Como Account.
Best Regards,
The Como Team
- Industry: Sporting Goods
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Review Source
Overall rating
Improved Communication
Reviewed on 2014/11/17
Upon reading my first review, the tech support of Como contacted me right away. There were in...
Upon reading my first review, the tech support of Como contacted me right away. There were in extremely helpful in making sure the app process was done correctly and finished in the proper manner. They insisted it was a miscommunication and that someone on their end had let the ball drop with tech support. I was very encouraged and grateful for the step by step help and ultimate progress.
Pros
Once in contact with a person on the phone, the process was explained and they were very helpful
Cons
It can be very frustrating if not tech savvy.
Response from Swiftic
Thank you, Jackie. We’re glad to hear that our customer support team was able to quickly resolve the issue and that your experience with Como has been much improved. If you have any trouble in the future, we’re always happy to help! Please also feel free to check out our comprehensive Help Center which offers informative articles, instructional videos, and more to make the app creation process easier for all users.
Always at your service,
The Como Team
- Industry: Fishery
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Review Source
Overall rating
POOR POOR CUSTOMER SERVICE
Reviewed on 2015/03/13
I liked Como's app maker and format and found it easy to use. But their program still has bugs in...
I liked Como's app maker and format and found it easy to use. But their program still has bugs in them to be worked out and I agree with Jackie Smart about the customer assistance, as I am having the exact same problems trying to get help in fixing these errors which almost seems hopeless. They do not answer my many emails, and while I found sending messages on their facebook page did work all I got was responses that had nothing to do with what I was trying to get across and apologies. But nothing is getting resolved. I had one person finally contact me through email and was no help at all, when I tried to explain the problem in vivid detail with snapshots directly off of my computer and highlighted by a paint program I have received no replies. I am taking my business somewhere else and will pay money to people who actually have a team of tech's who know their program and can help when people need it. They keep directing me to their help page which is no help at all. Not impressed I wasted alot of my valuable time Como.
Response from Swiftic
Hi Evan, we’re sorry to hear about the issues you recently experienced! We are eager to be of immediate assistance—however, we could not find your details in our system. Is it possible to send us your contact information through our contact form (hyperlink: https://help.como.com/hc/en-us/requests/new) so that we can respond to you directly?
Please note that our customer success specialists are available 24 hours a day for paying Como members. Though our platform is available for everyone to create & design their own app free of charge, unlimited access to our features, app publication assistance, and priority support from our success team are available exclusively to Como members. For more information about becoming a Como member, please check out our pricing plan, here. (hyperlink: http://www.como.com/pricing/ ).
Swiftic FAQs
Below are some frequently asked questions for Swiftic.Q. What type of pricing plans does Swiftic offer?
Swiftic offers the following pricing plans:
- Starting from: US$41.00/month
- Pricing model: Subscription
- Free Trial: Not Available
Get more information about our pricing at https://www.swiftic.com/pricing/
Q. Who are the typical users of Swiftic?
Swiftic has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500
Q. What languages does Swiftic support?
Swiftic supports the following languages:
Italian
Q. Does Swiftic support mobile devices?
Swiftic supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Swiftic integrate with?
Swiftic integrates with the following applications:
Instagram, Meta for Business, PayPal, Twitter/X
Q. What level of support does Swiftic offer?
Swiftic offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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