Swiftic Overview

What is Swiftic?

With over 20K customers worldwide, Swiftic (formerly Como DIY) unique auto-discovery technology grabs your existing online content and builds your mobile app.

Swiftic Overview

Pricing

Starting from
US$41,00/month

Pricing options

Free Trial
Subscription
Value for money

Get more information about our pricing at https://www.swiftic.com/pricing/


Swiftic Features

Devices
Business size
S M L
Markets
United States, United Kingdom, Brazil, Mexico
Supported Languages
English, French, German, Italian, Portuguese, Spanish

Media

Swiftic video Swiftic video Swiftic video Swiftic video Swiftic screenshot: Swiftic screenshot: Swiftic screenshot:

Swiftic Reviews

Swiftic Reviews

Overall rating
3
/
5
Excellent
3

Very good
1

Average
2

Poor
3

Terrible
2

Value for Money
3,2
Features
4
Ease of Use
3,8
Customer Support
2,7
36% recommended this app
Barbara P.

Most Affordable Way to Develop a Mobile App for a Small Business

As a software developer and a previous small business owner I wanted to combine two of my strengths so I became a Como reseller. I have built several apps under my label and a few for a local website developer. As a developer I found it easy to use and was patient enough to wait for the 1 day turn around on priority support when needed. I think because I my technical background I was able to leverage the many API's they have for integrating with other systems such as Eventbrite events and Soundcloud music. I think the average person off the street would have some difficulties. As a technical person I am having trouble marketing my services and connecting to those who want to purchase/build an app. The product gets updated on a regular basis as well so I see tiny improvements.


Jackie S.

Improved Communication

Upon reading my first review, the tech support of Como contacted me right away. There were in extremely helpful in making sure the app process was done correctly and finished in the proper manner. They insisted it was a miscommunication and that someone on their end had let the ball drop with tech support. I was very encouraged and grateful for the step by step help and ultimate progress.


Tari D.

App Process is Great - Not-Real-Time Customer Service Severely Lagging

I'm a solo designer and made a tour app for a winery. I saw this app creation process as straightforward and it worked well right out of the box. And the submission process would probably have gone well too, if I hadn't tried to submit it myself, and when the certificate file wouldn't load, and then I clicked the friendly green button that said "we'll submit it for you if you upgrade". So I upgraded.

Now the system won't recognize my Apple credentials (which are the same ones I use to log in to the Apple website) and I get one email a day from very friendly people in India telling me the same steps, over and over, about how to submit my app. When I tell them my credentials are fine, the database must have a glitch, I get the same instructions as the day before. "Here's how to submit your app. Your credentials are unverified." Because of the time difference, we can only communicate once a day.

MEANWHILE, my client has planned a launch of the app, complete with a party for wine club members to test it, and a press release. . . and time is not on my side when I have spent the last 10 days going round and round with the same issue instead of progressing.

So, I like it, I will probably use it to create more apps, but not having real-time support is really hurting my recommendation of it to others.


Verified Reviewer

Great for small businesses


Misty S.

Disappointed with Customer Service

I have tried to resolve some issues via email as that is the only way to contact them, apparently.

I needed to change my credit card on file. The ""Help" desk referred me to my invoice (which I never received) for an account number for a billing service 'BluSnap".

I emailed and received no response regarding how to find my 'BluSnap' account number. I had quit using the debit card on file so there was no money in the account. The charge came through and over - drafted my account.

My bank was able to contact them and stayed on the line while I spoke with the customer service representative. I requested a reverse on the charge to that bank account and provided the new account number to bill in the future. The customer representative said they couldn't do that. As the conversation continued she became incredibly rude, raised her voice and said 'I think I know our system better than you do!'

As I said 'thank you' and started to hang up she continued chastising me and I had to repeat ... ' I said thank you, there is no need to continue this conversation'. She felt otherwise. I was flabbergasted!


Barbara P.
Company size: Self Employed

Most Affordable Way to Develop a Mobile App for a Small Business

Reviewed on 2014/11/19
Review Source: GetApp

As a software developer and a previous small business owner I wanted to combine two of my strengths so I became a Como reseller. I have built several apps under my label and a few for a local website developer. As a developer I found it easy to use and was patient enough to wait for the 1 day turn around on priority support when needed. I think because I my technical background I was able to leverage the many API's they have for integrating with other systems such as Eventbrite events and Soundcloud music. I think the average person off the street would have some difficulties. As a technical person I am having trouble marketing my services and connecting to those who want to purchase/build an app. The product gets updated on a regular basis as well so I see tiny improvements.

Pros

You see the app on a phone emulator as you are building it, customer dashboard, built in landing page, push notification, decent support (for resellers). I sell it as a tool in your marketing toolkit to compliment your website and marketing effort.

Cons

Have to buy 10 apps at a time whether you sell them or not. No back end database so the functionality is limited - you can't use it to build the zillion $ app that everyone is going to download.

Response from Como

Barbara, thank you for taking the time to write such a thoughtful review! At the moment, we’re in the process of expanding our platform with new and exciting features that we’re sure will not only make the platform more user-friendly, but will bring tremendous value to our users’ businesses. We also have a comprehensive Help Center with how-to articles, instructional videos, and a customer support team that is always available to help users with any technical issues that might arise. We’re very happy that you’ve partnered up with Como and we truly appreciate your feedback!
Always at your service,
The Como Team

Jackie S.
Industry: Sporting Goods

Improved Communication

Reviewed on 2014/11/17
Review Source: GetApp

Upon reading my first review, the tech support of Como contacted me right away. There were in extremely helpful in making sure the app process was done correctly and finished in the proper manner. They insisted it was a miscommunication and that someone on their end had let the ball drop with tech support. I was very encouraged and grateful for the step by step help and ultimate progress.

Pros

Once in contact with a person on the phone, the process was explained and they were very helpful

Cons

It can be very frustrating if not tech savvy.

Response from Como

Thank you, Jackie. We’re glad to hear that our customer support team was able to quickly resolve the issue and that your experience with Como has been much improved. If you have any trouble in the future, we’re always happy to help! Please also feel free to check out our comprehensive Help Center which offers informative articles, instructional videos, and more to make the app creation process easier for all users.
Always at your service,
The Como Team

Tari D.
Industry: Online Media

App Process is Great - Not-Real-Time Customer Service Severely Lagging

Reviewed on 2015/05/02
Review Source: GetApp

I'm a solo designer and made a tour app for a winery. I saw this app creation process as straightforward and it worked well right out of the box. And the submission process would probably have gone well too, if I hadn't tried to submit it myself, and when the certificate file wouldn't load, and then I clicked the friendly green button that said "we'll submit it for you if you upgrade". So I upgraded.

Now the system won't recognize my Apple credentials (which are the same ones I use to log in to the Apple website) and I get one email a day from very friendly people in India telling me the same steps, over and over, about how to submit my app. When I tell them my credentials are fine, the database must have a glitch, I get the same instructions as the day before. "Here's how to submit your app. Your credentials are unverified." Because of the time difference, we can only communicate once a day.

MEANWHILE, my client has planned a launch of the app, complete with a party for wine club members to test it, and a press release. . . and time is not on my side when I have spent the last 10 days going round and round with the same issue instead of progressing.

So, I like it, I will probably use it to create more apps, but not having real-time support is really hurting my recommendation of it to others.

Pros

Very good interface, good instructions, good tutorials. Good tools, explanations of how to use them.

Cons

Remote customer service with limited knowledge of how to solve true technical problems.

Response from Como

Hi Tari, Sorry to hear that your current frustrations with our Support Process so far. We greatly appreciate your feedback and will pass it along to the relevant department so we may improve our customers experience moving forward. As there was an issue in confirming the Apple log in credentials, we apologize for the delay in submitting the app to iTunes. The app is now live in Google Play and has been submitted to iTunes and is currently awaiting review . As soon as the app is published you will be notified via email. Please contact our Support Team via http://www.como.com/help-center-contact-us/ regarding any inquires for your app and Como Account.

Best Regards,
The Como Team

Verified Reviewer
Industry: Internet
Company size: 51-200 Employees

Great for small businesses

Used Weekly for 2+ years
Reviewed on 2019/07/16
Review Source: Capterra

Pros

Great for small businesses that want to promote their organization via mobile application

Cons

A bit buggy need to work harder to clear out all the bugs

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Misty S.
Industry: Fund-Raising

Disappointed with Customer Service

Reviewed on 2015/12/19
Review Source: GetApp

I have tried to resolve some issues via email as that is the only way to contact them, apparently.

I needed to change my credit card on file. The ""Help" desk referred me to my invoice (which I never received) for an account number for a billing service 'BluSnap".

I emailed and received no response regarding how to find my 'BluSnap' account number. I had quit using the debit card on file so there was no money in the account. The charge came through and over - drafted my account.

My bank was able to contact them and stayed on the line while I spoke with the customer service representative. I requested a reverse on the charge to that bank account and provided the new account number to bill in the future. The customer representative said they couldn't do that. As the conversation continued she became incredibly rude, raised her voice and said 'I think I know our system better than you do!'

As I said 'thank you' and started to hang up she continued chastising me and I had to repeat ... ' I said thank you, there is no need to continue this conversation'. She felt otherwise. I was flabbergasted!

Pros

I like the app and it was relatively easy to create for a non-techie. I like that I can use my own background for branding with my website. It was awesome to have the team do all the 'coding' and such to submit after the lay-out was completed.

Cons

I submitted my App to Google and Apple with a purchased image I was using temporarily that I created as a Favicon since I couldn't figure out how to scale my logo to fit. I now have to resubmit my App to both Google and Apple AND pay again to simply change the logo. Not sure if that is a Como thing or an App thing but I don't recall any warning that the image could not be changed...sigh...

Rating breakdown

Value for Money
Ease of Use
Customer Support

User recommendation
4,3/10
Based on 11 user ratings
Compare user recommendation rating with alternatives
Compare with alternatives

Swiftic Pricing

Swiftic Pricing

Starting from
US$41,00/month
Free Trial
Subscription
Value for money

Get more information about our pricing at https://www.swiftic.com/pricing/

Get more information about our pricing at https://www.swiftic.com/pricing/

Value for Money
3,2/5
Based on 11 user ratings
Compare value for money rating with alternatives
Compare with alternatives

Swiftic Features

Swiftic Features

API
Access Control
Activity Dashboard
Activity Tracking
Alerts / Escalation
Auditing
Automatic Notifications
Collaboration Tools
Compliance Management
Data Import/Export
Data Visualization
Drag & Drop Interface
Monitoring
Real Time Data
Real Time Monitoring
Reporting & Statistics
Search Functionality
Third Party Integration
User Management
Workflow Management
Features
4/5
Based on 11 user ratings
Compare features rating with alternatives
Compare with alternatives

Categories

Swiftic FAQs

Swiftic FAQs

Below are some frequently asked questions for Swiftic.

Q. What type of pricing plans does Swiftic offer?

Swiftic offers the following pricing plans:

Starting from: US$41,00/month

Pricing model: Subscription

Free Trial: Not Available

Get more information about our pricing at https://www.swiftic.com/pricing/

Q. What are the main features of Swiftic?

We do not have any information about Swiftic features

Q. Who are the typical users of Swiftic?

Swiftic has the following typical customers:

Small Business, Public Administrations, Non Profit, Mid Size Business

Q. What languages does Swiftic support?

Swiftic supports the following languages:

English, French, German, Italian, Portuguese, Spanish

Q. What type of pricing plans does Swiftic offer?

Swiftic has the following pricing plans:

Subscription

Q. Does Swiftic support mobile devices?

We do not have any information about what devices Swiftic supports

Q. What other apps does Swiftic integrate with?

Swiftic integrates with the following applications:

Facebook, Instagram, PayPal, Twitter

Q. What level of support does Swiftic offer?

Swiftic offers the following support options:

FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials