ManageEngine ADSelfService Plus

About ManageEngine ADSelfService Plus

ManageEngine ADSelfService Plus is an identity security solution with MFA, SSO, and SSPR capabilities.
ADSelfService Plus is an identity security solution that ensures secure and seamless access to enterprise resources and establishes a Zero Trust environment. With adaptive multi-factor authentication (MFA), single sign-on (SSO), self-service password management, a password policy enhancer, remote work enablement, and workforce self-service, ADSelfService Plus provides your employees with secure, simple access to the resources they need. ADSelfService Plus helps keep identity-based threats out, fast-tracks application onboarding, improves password security, reduces help desk tickets, and empowers remote workforces.
The core features of ADSelfService Plus include:
Adaptive MFA
Enable context-based MFA with 19 different authentication factors for endpoint and application logins.
Enterprise SSO
Allow users to access all enterprise applications with a single, secure authentication flow.
Password management and security
Simplify password management with self-service password resets and account unlocks, strong password policies, and password expiry notifications.
Enterprise self-service
Delegate profile updates and group subscriptions to end users and monitor these self-service actions with approval workflows.
Remote work enablement
Enhance remote work with cached credential updates, secure logins, and mobile password management.
Powerful integrations
Establish an efficient and secure IT environment through integration with SIEM, ITSM, and IAM tools.
Reporting and auditing
Simplify auditing with predefined, actionable reports about authentication failures, logon attempts, and blocked users.

ManageEngine also offers Onboarding for ADSelfService Plus which is our holistic solution implementation service by experts for your unique business requirements. Get onboarding services here
https://www.manageengine.com/onboarding/iam-and-siem-onboarding.html?utm_source=Getapp&utm_medium=onboardingl&utm_campaign=product_listing_default

Pricing starting from:

US$595.00/year

  • Free Version
  • Free Trial
  • Subscription

Key benefits of ManageEngine ADSelfService Plus

- Reduced Cost of Help-desk Tickets
- Improved Employee Productivity
- Superior Return on Investment
- Accountability of Actions performed can be maintained
- Easiness in Deployment
- Reduce dispelled sensitive information:
- Employ your Resources for better tasks
- Avoiding repetitive tasks and deployment in more challenging tasks.
- Customize with your own logo
- All time Access from a web portal
- Reduced Employee Frustration
- Real Time Update of User Information

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

Albania, American Samoa, Andorra, Anguilla, Antigua & Barbuda and 140 others

Supported Languages

Arabic, Danish, Dutch, English, Finnish and 14 others

Pricing starting from:

US$595.00/year

  • Free Version
  • Free Trial
  • Subscription

Images

ManageEngine ADSelfService Plus Software - Active Directory Self Update
ManageEngine ADSelfService Plus Software - Active Directory Multi-Factor Authentication
ManageEngine ADSelfService Plus Software - Password Expiration Notifier
ManageEngine ADSelfService Plus Software - Password Policy Enforcer
ManageEngine ADSelfService Plus Software - Single Sign On
ManageEngine ADSelfService Plus Software - Password Reset via Mobile App
ManageEngine ADSelfService Plus Software - Self-Service Password Reset
View 8 more
ManageEngine ADSelfService Plus video
ManageEngine ADSelfService Plus Software - Active Directory Self Update
ManageEngine ADSelfService Plus Software - Active Directory Multi-Factor Authentication
ManageEngine ADSelfService Plus Software - Password Expiration Notifier
ManageEngine ADSelfService Plus Software - Password Policy Enforcer
ManageEngine ADSelfService Plus Software - Single Sign On
ManageEngine ADSelfService Plus Software - Password Reset via Mobile App
ManageEngine ADSelfService Plus Software - Self-Service Password Reset

Features

Total features of ManageEngine ADSelfService Plus: 31

  • Access Control
  • Access Controls/Permissions
  • Access Management
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Application Security
  • Audit Management
  • Biometrics
  • Compliance Management
  • Credential Management
  • Employee Database
  • Group Passwords
  • Identity Federation
  • Knowledge-Based Authentication
  • Mobile Access
  • Mobile Authentication
  • Multi-Factor Authentication
  • Password Database
  • Password Generator
  • Password Management
  • Password Synchronization
  • Policy Management
  • Real-Time Updates
  • Remote Access/Control
  • Reporting/Analytics
  • Role-Based Permissions
  • Self Service Portal
  • Single Sign On
  • Two-Factor Authentication
  • User Management

Alternatives

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Avatier Identity Anywhere

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Duo Security

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Reviews

Overall rating

4.6 /5
(47)
Value for Money
4.7/5
Features
4.6/5
Ease of Use
4.6/5
Customer Support
4.4/5

Already have ManageEngine ADSelfService Plus?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 47
Sayed Munir
Sayed Munir
Overall rating
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Excellent product

Reviewed on 2018/04/19

Ease of Daily password activities.

Ease of Daily password activities.

Pros

Users can reset their password from any where.We published the application over the Internet and our customers around the globe use it for Resetting/Unlocking their password.

Cons

More Authentication security like Pulling the Employee ID for verification.

Currently is pulling the name from AD, if we have some custom attribute in AD and we want to bind that custom attribute for verification.

Verified Reviewer
Overall rating
  • Industry: Mental Health Care
  • Company size: 201–500 Employees
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

ADSelf Service Plus solves a lot of issues we have with On-prem AD and Hybrid

Reviewed on 2023/04/04

Overall Ad selfservice plus makes management of passwords super easy. We don't use it for the SSO...

Overall Ad selfservice plus makes management of passwords super easy. We don't use it for the SSO and Multifactor Auth so much, but I imagine if you aren't using AZure AD, this would be a fantastic way to get those features for a local domain.

Pros

This solves the biggest problems we have with password resets. Both the need for users to reset their own passwords remotely, but also so update locally cached passwords for our Hybrid Joined devices. The software is able to open up its own VPN connection to our On-Prem server for that update and it makes password resets extremely smooth.

Cons

I haven't really had any negative experiences yet with the software.

Verified Reviewer
Overall rating
  • Industry: Government Administration
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Adservices is bad

Reviewed on 2022/04/03

None

None

Pros

None. I don’t like the adservices because they have problems!

Cons

When I changed passwords or try to log in. They are too slow! They always have problems!

Verified Reviewer
Overall rating
  • Industry: Oil & Energy
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

A robust, web-based, multi-platform, self-service solution

Reviewed on 2018/07/31

Pros

This software provides our end users with a web-based, self-service solution for issues related to password reset management and account lockout. This has effectively reduced up to a third of our most urgent helpdesk issues allowing us to maximize IT resources.

Both the enterprise and its users can feel secure with the multi-factor authentication techniques

Single sign-on (SSO) feature based on Microsoft Windows Active Directory enables our users to have seamless, one-click access to cloud and enterprise applications such as G Suite, Office 365, and Zendesk

Free SMS, email and push notifications notify our end-users that their password is about to expire and recommend a password change to prevent lockout.

Cons

There have been times when we had problems because the user has forgotten the answers to their security questions, but support was very helpful and the issue was resolved quickly.

Verified Reviewer
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Easy to use

Reviewed on 2018/04/24

Lower support costs, less burnout from unlocking accounts and resetting passwords.

Lower support costs, less burnout from unlocking accounts and resetting passwords.

Pros

Ad self service plus was very easy to configure and start using with our employees. It has saved our IT support staff many hours responding to locked out users accounts and forgotten passwords. Since we are a 24x7 business, it is especially helpful for employees help themselves instead of waking up the support person on call.

Cons

I haven't been able to get the automated answer import to work. I have scheduled a job that imports a daily generated csv file from our hr system, but I can only run it manually. I have a ticket open to get it resolved, so hopefully we can start utilizing the full functionality soon.

Showing 5 reviews of 47 Read all reviews

ManageEngine ADSelfService Plus FAQs

Below are some frequently asked questions for ManageEngine ADSelfService Plus.

ManageEngine ADSelfService Plus offers the following pricing plans:

ADSelfService Plus is licensed based on the number of domain users. Our product is completely free for 50 domain users.

ManageEngine ADSelfService Plus has the following typical customers:

51–200, 201–500, 501–1,000, 1,001–5,000

ManageEngine ADSelfService Plus supports the following languages:

Arabic, Danish, Dutch, English, Finnish, French, German, Hebrew, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Traditional Chinese, Turkish

ManageEngine ADSelfService Plus supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

ManageEngine ADSelfService Plus integrates with the following applications:

ManageEngine ADManager Plus, Spiceworks Cloud Help Desk

ManageEngine ADSelfService Plus offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

See all software categories found for ManageEngine ADSelfService Plus.