ManageEngine ADSelfService Plus

Self Service Password Management and Single Sign On Solution

4,7 /5 (41 reviews) Write a Review!

ManageEngine ADSelfService Plus Overview

What is ManageEngine ADSelfService Plus?

ManageEngine ADSelfService Plus is a secure, web-based, end-user password reset management program. It helps domain users to perform self service password reset,self service account unlock and employee self update of personal details(e.g telephone numbers,etc) in Microsoft Windows Active Directory.

ManageEngine ADSelfService Plus Overview

Pricing

Starting from
US$745,00/year

Pricing options

Free Trial
One Time License
Free
Subscription
Value for money

ADSelfService Plus is licensed based on the number of Domain Users who would require a password reset or Account unlock.

The product is completely free for 50 Domain Users.


ManageEngine ADSelfService Plus Features

Devices
Business size
S M L
Markets
United States, Canada, Australia
Supported Languages
Arabic, Chinese (Traditional), Danish, Dutch, English and 13 others, Finnish, French, German, Hebrew, Italian, Japanese, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish

Media

Active Directory Self Update
Active Directory Multi-Factor Authentication
Password Expiration Notifier
Password Policy Enforcer
Single Sign On
Password Reset via Mobile App
Self-Service Password Reset
ManageEngine ADSelfService Plus video ManageEngine ADSelfService Plus screenshot: Active Directory Self Update ManageEngine ADSelfService Plus screenshot: Active Directory Multi-Factor Authentication ManageEngine ADSelfService Plus screenshot: Password Expiration Notifier ManageEngine ADSelfService Plus screenshot: Password Policy Enforcer ManageEngine ADSelfService Plus screenshot: Single Sign On ManageEngine ADSelfService Plus screenshot: Password Reset via Mobile App ManageEngine ADSelfService Plus screenshot: Self-Service Password Reset

ManageEngine ADSelfService Plus Reviews

ManageEngine ADSelfService Plus Reviews

Overall rating
4,7
/
5
Excellent
32

Very good
7

Average
1

Poor
1

Terrible
0

Value for Money
4,8
Features
4,7
Ease of Use
4,6
Customer Support
4,5
95% recommended this app
Sayed munir N.

Excellent product

Ease of Daily password activities.


Yannick V.

Provides end-users a possibility to unlock/reset their own password 24/7

We've been using this software for a few years now and are satisfied with the result it has provided us. The main goal was to provide the end-users a possibility to unlock or reset their account, 24/7. Often someone's account got locked-out out of business hours which blocked him/her from continuing work. This tool provided the solution we were looking for. It also integrates in Windows so the user can reset his/her password at the logon screen.


Wolfgang M.

cool product based on outdated software


Verified Reviewer

A robust, web-based, multi-platform, self-service solution


Roy K.

This is a great tool to help your users reset their passwords or unlock accounts


Sayed munir N.
Company size: 201-500 Employees

Excellent product

Used Daily for 2+ years
Reviewed on 2018/04/19
Review Source: Capterra

Ease of Daily password activities.

Pros

Users can reset their password from any where.We published the application over the Internet and our customers around the globe use it for Resetting/Unlocking their password.

Cons

More Authentication security like Pulling the Employee ID for verification.

Currently is pulling the name from AD, if we have some custom attribute in AD and we want to bind that custom attribute for verification.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Yannick V.
Industry: Information Technology & Services
Company size: 5 001-10 000 Employees

Provides end-users a possibility to unlock/reset their own password 24/7

Used Daily for 2+ years
Reviewed on 2017/02/10
Review Source: Capterra

We've been using this software for a few years now and are satisfied with the result it has provided us. The main goal was to provide the end-users a possibility to unlock or reset their account, 24/7. Often someone's account got locked-out out of business hours which blocked him/her from continuing work. This tool provided the solution we were looking for. It also integrates in Windows so the user can reset his/her password at the logon screen.

Pros

- Integration with Windows (reset/unlock at logon screen)
- Very helpful customer support!!
- Release some work from 1st line support
- Accessible 24/7

Cons

- Reset is based on questions which a few end-users forget the answer to. It would be nice to have a SMS or call feature, together with a personal PIN, which can provide you a code to reset your password.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Wolfgang M.
Industry: Consumer Goods
Company size: 10 000+ Employees

cool product based on outdated software

Used Daily for 6-12 months
Reviewed on 2018/09/10
Review Source: Capterra

Pros

easy to use for end users although the UI for admins can be improved

Cons

the software is using outdated modules which makes it impossible to publish it on the Internet, so home office and roaming users still have to travel to the nearest office if they forgot their password

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 1.0/10

Verified Reviewer
Industry: Oil & Energy

A robust, web-based, multi-platform, self-service solution

Used Daily for 6-12 months
Reviewed on 2018/07/31
Review Source: Capterra

Pros

This software provides our end users with a web-based, self-service solution for issues related to password reset management and account lockout. This has effectively reduced up to a third of our most urgent helpdesk issues allowing us to maximize IT resources.

Both the enterprise and its users can feel secure with the multi-factor authentication techniques

Single sign-on (SSO) feature based on Microsoft Windows Active Directory enables our users to have seamless, one-click access to cloud and enterprise applications such as G Suite, Office 365, and Zendesk

Free SMS, email and push notifications notify our end-users that their password is about to expire and recommend a password change to prevent lockout.

Cons

There have been times when we had problems because the user has forgotten the answers to their security questions, but support was very helpful and the issue was resolved quickly.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Roy K.

This is a great tool to help your users reset their passwords or unlock accounts

Used Daily for 2+ years
Reviewed on 2018/06/07
Review Source: Capterra

Pros

This is a great tool to help your users reset their passwords or unlock accounts. It send reminders to the users that their password is expiring and it has a portal that let the users login to change their passwords or unlock their account.

Cons

sometimes the software can be a little buggy, because it won't let the users unlock their account and then they need administrators to help them.

Rating breakdown

Value for Money
Ease of Use
Customer Support

User recommendation
9/10
Based on 41 user ratings
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ManageEngine ADSelfService Plus Pricing

ManageEngine ADSelfService Plus Pricing

Starting from
US$745,00/year
Free Trial
One Time License
Free
Subscription
Value for money

ADSelfService Plus is licensed based on the number of Domain Users who would require a password reset or Account unlock.

The product is completely free for 50 Domain Users.

ADSelfService Plus is licensed based on the number of Domain Users who would require a password reset or Account unlock.

The product is completely free for 50 Domain Users.

Value for Money
4,8/5
Based on 41 user ratings
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ManageEngine ADSelfService Plus Features

ManageEngine ADSelfService Plus Features

API
Access Control
Activity Dashboard
Activity Tracking
Alerts / Escalation
Auditing
Automatic Notifications
Collaboration Tools
Compliance Management
Data Import/Export
Data Visualization
Drag & Drop Interface
Monitoring
Real Time Data
Real Time Monitoring
Reporting & Statistics
Search Functionality
Third Party Integration
User Management
Workflow Management
Features
4,7/5
Based on 41 user ratings
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Categories

Additional information for ManageEngine ADSelfService Plus

Additional information for ManageEngine ADSelfService Plus

Key features of ManageEngine ADSelfService Plus

  • Automatic Password Reset/ Account Unlock
  • Change Password
  • Corporate / Employee Directory Search
  • Email Group Subscription
  • Mobile Password Management
  • Multi-factor Authentication
  • Multi-platform Password Synchronizer
  • Password Policy Enforcer
  • Password Self-Service Login Agents
  • Password/ Account Expiry Notification
  • Reports and Email Notifications
  • Security Center
  • Self Directory Update
  • Self Reset Password
  • Self Unlock Account
  • Unified Contact Management
  • Windows/Mac OS X Login Agents

Benefits

- Reduced Cost of Help-desk Tickets
- Improved Employee Productivity
- Superior Return on Investment
- Accountability of Actions performed can be maintained
- Easiness in Deployment
- Reduce dispelled sensitive information:
- Employ your Resources for better tasks
- Avoiding repetitive tasks and deployment in more challenging tasks.
- Customize with your own logo
- All time Access from a web portal
- Reduced Employee Frustration
- Real Time Update of User Information

ManageEngine ADSelfService Plus FAQs

ManageEngine ADSelfService Plus FAQs

Below are some frequently asked questions for ManageEngine ADSelfService Plus.

Q. What type of pricing plans does ManageEngine ADSelfService Plus offer?

ManageEngine ADSelfService Plus offers the following pricing plans:

Starting from: US$745,00/year

Pricing model: One Time License, Free, Subscription

Free Trial: Available

ADSelfService Plus is licensed based on the number of Domain Users who would require a password reset or Account unlock. The product is completely free for 50 Domain Users.

Q. What are the main features of ManageEngine ADSelfService Plus?

ManageEngine ADSelfService Plus offers the following features:

  • Automatic Password Reset/ Account Unlock
  • Change Password
  • Corporate / Employee Directory Search
  • Email Group Subscription
  • Mobile Password Management
  • Multi-factor Authentication
  • Multi-platform Password Synchronizer
  • Password Policy Enforcer
  • Password Self-Service Login Agents
  • Password/ Account Expiry Notification
  • Reports and Email Notifications
  • Security Center
  • Self Directory Update
  • Self Reset Password
  • Self Unlock Account
  • Unified Contact Management
  • Windows/Mac OS X Login Agents

Q. Who are the typical users of ManageEngine ADSelfService Plus?

ManageEngine ADSelfService Plus has the following typical customers:

Small Business, Large Enterprises, Public Administrations, Non Profit, Freelancers, Mid Size Business

Q. What languages does ManageEngine ADSelfService Plus support?

ManageEngine ADSelfService Plus supports the following languages:

Arabic, Chinese (Traditional), Danish, Dutch, English, Finnish, French, German, Hebrew, Italian, Japanese, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish

Q. What type of pricing plans does ManageEngine ADSelfService Plus offer?

ManageEngine ADSelfService Plus has the following pricing plans:

One Time License, Free, Subscription

Q. Does ManageEngine ADSelfService Plus support mobile devices?

ManageEngine ADSelfService Plus supports the following devices:

Android, iPhone, iPad

Q. What other apps does ManageEngine ADSelfService Plus integrate with?

ManageEngine ADSelfService Plus integrates with the following applications:

ManageEngine ServiceDesk Plus, Spiceworks

Q. What level of support does ManageEngine ADSelfService Plus offer?

ManageEngine ADSelfService Plus offers the following support options:

FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials