ManageEngine ADSelfService Plus

Self Service Password Management and Single Sign On Solution

About ManageEngine ADSelfService Plus

ManageEngine ADSelfService Plus is a secure, web-based, end-user password reset management program. It helps domain users to perform self service password reset,self service account unlock and employee self update of personal details(e.g telephone numbers,etc) in Microsoft Windows Active Directory.

Pricing starting from:

US$745,00/year

  • Free Trial
  • Free Version
  • Subscription

Key benefits of ManageEngine ADSelfService Plus

- Reduced Cost of Help-desk Tickets
- Improved Employee Productivity
- Superior Return on Investment
- Accountability of Actions performed can be maintained
- Easiness in Deployment
- Reduce dispelled sensitive information:
- Employ your Resources for better tasks
- Avoiding repetitive tasks and deployment in more challenging tasks.
- Customize with your own logo
- All time Access from a web portal
- Reduced Employee Frustration
- Real Time Update of User Information

Devices

Business size

S M L

Markets

Australia, Canada, United States

Supported Languages

Arabic, Danish, Dutch, English, Finnish and 13 others, French, German, Hebrew, Italian, Japanese, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Traditional Chinese, Turkish

Pricing starting from:

US$745,00/year

  • Free Trial
  • Free Version
  • Subscription

Images

Active Directory Self Update
Active Directory Multi-Factor Authentication
Password Expiration Notifier
Password Policy Enforcer
Single Sign On
Password Reset via Mobile App
Self-Service Password Reset
View 8 more
ManageEngine ADSelfService Plus video
ManageEngine ADSelfService Plus screenshot: Active Directory Self Update ManageEngine ADSelfService Plus screenshot: Active Directory Multi-Factor Authentication ManageEngine ADSelfService Plus screenshot: Password Expiration Notifier ManageEngine ADSelfService Plus screenshot: Password Policy Enforcer ManageEngine ADSelfService Plus screenshot: Single Sign On ManageEngine ADSelfService Plus screenshot: Password Reset via Mobile App ManageEngine ADSelfService Plus screenshot: Self-Service Password Reset

Features

Total features of ManageEngine ADSelfService Plus: 14

  • Biometrics
  • Credential Management
  • Identity Federation
  • Knowledge-Based Authentication
  • Mobile Authentication
  • Multi-Factor Authentication
  • Password Generator
  • Password Management
  • Password Synchronization
  • Policy Management
  • Real-time Updates
  • Self Service Portal
  • Single Sign On
  • User Management

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Reviews

Overall rating

4,7 /5
(41)
Value for Money
4,8/5
Features
4,7/5
Ease of Use
4,6/5
Customer Support
4,5/5

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Showing 5 reviews of 41
Sayed munir N.
Overall rating
  • Company size: 201-500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Excellent product

Reviewed on 2018/04/19

Ease of Daily password activities.

Ease of Daily password activities.

Pros

Users can reset their password from any where.We published the application over the Internet and our customers around the globe use it for Resetting/Unlocking their password.

Cons

More Authentication security like Pulling the Employee ID for verification.

Currently is pulling the name from AD, if we have some custom attribute in AD and we want to bind that custom attribute for verification.

Yannick V.
Overall rating
  • Industry: Information Technology & Services
  • Company size: 5 001-10 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Provides end-users a possibility to unlock/reset their own password 24/7

Reviewed on 2017/02/10

We've been using this software for a few years now and are satisfied with the result it has...

We've been using this software for a few years now and are satisfied with the result it has provided us. The main goal was to provide the end-users a possibility to unlock or reset their account, 24/7. Often someone's account got locked-out out of business hours which blocked him/her from continuing work. This tool provided the solution we were looking for. It also integrates in Windows so the user can reset his/her password at the logon screen.

Pros

- Integration with Windows (reset/unlock at logon screen)
- Very helpful customer support!!
- Release some work from 1st line support
- Accessible 24/7

Cons

- Reset is based on questions which a few end-users forget the answer to. It would be nice to have a SMS or call feature, together with a personal PIN, which can provide you a code to reset your password.

Wolfgang M.
Overall rating
  • Industry: Consumer Goods
  • Company size: 10 000+ Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 1.0 /10

cool product based on outdated software

Reviewed on 2018/09/10

Pros

easy to use for end users although the UI for admins can be improved

Cons

the software is using outdated modules which makes it impossible to publish it on the Internet, so home office and roaming users still have to travel to the nearest office if they forgot their password

Verified Reviewer
Overall rating
  • Industry: Oil & Energy
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

A robust, web-based, multi-platform, self-service solution

Reviewed on 2018/07/31

Pros

This software provides our end users with a web-based, self-service solution for issues related to password reset management and account lockout. This has effectively reduced up to a third of our most urgent helpdesk issues allowing us to maximize IT resources.

Both the enterprise and its users can feel secure with the multi-factor authentication techniques

Single sign-on (SSO) feature based on Microsoft Windows Active Directory enables our users to have seamless, one-click access to cloud and enterprise applications such as G Suite, Office 365, and Zendesk

Free SMS, email and push notifications notify our end-users that their password is about to expire and recommend a password change to prevent lockout.

Cons

There have been times when we had problems because the user has forgotten the answers to their security questions, but support was very helpful and the issue was resolved quickly.

Roy K.
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

This is a great tool to help your users reset their passwords or unlock accounts

Reviewed on 2018/06/07

Pros

This is a great tool to help your users reset their passwords or unlock accounts. It send reminders to the users that their password is expiring and it has a portal that let the users login to change their passwords or unlock their account.

Cons

sometimes the software can be a little buggy, because it won't let the users unlock their account and then they need administrators to help them.

Showing 5 reviews of 41 Read all reviews

ManageEngine ADSelfService Plus FAQs

Below are some frequently asked questions for ManageEngine ADSelfService Plus.

ManageEngine ADSelfService Plus offers the following pricing plans:

  • Starting from: US$745,00/year
  • Pricing model: Free, Subscription
  • Free Trial: Available

ADSelfService Plus is licensed based on the number of Domain Users who would require a password reset or Account unlock. The product is completely free for 50 Domain Users.

We do not have any information about ManageEngine ADSelfService Plus features

ManageEngine ADSelfService Plus has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

ManageEngine ADSelfService Plus supports the following languages:

Arabic, Danish, Dutch, English, Finnish, French, German, Hebrew, Italian, Japanese, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Traditional Chinese, Turkish

ManageEngine ADSelfService Plus supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

ManageEngine ADSelfService Plus integrates with the following applications:

Spiceworks

ManageEngine ADSelfService Plus offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

See all software categories found for ManageEngine ADSelfService Plus.