ProLaw

3.6 (48)
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Legal business management solution

About ProLaw

Built on the Microsoft .Net framework, ProLaw is a law firm management solution that integrates with Microsoft Word, Excel, and Outlook to organize information flow and streamline legal operations. Designed for mid-size firms, government offices, and corporate organizations, ProLaw connects four key areas of business operations, business development, risk management, financial management, and matter management, into one solution. Key features include case and matter management, client and contact management tools, rule-based docketing and calendaring, risk and compliance tools, a centralized document system, document assembly, time and expense management, and more.

ProLaw allows legal professionals to manage client and matter information throughout the case lifecycle with robust matters management capabilities. Legal professionals can capture time for daily activities and re-coup client-related expenses. ProLaw streamlines the billing process with reporting capabilities, advanced transaction processing, configurable rates, and traditional and alternative fee arrangements.

To manage business development activities, ProLaw provides the tools to maintain an up-to-date database of clients, prospects, and relationships. Contact information can be added to ProLaw's internal database by using Outlook integration to map all existing Outlook contacts to ProLaw. For risk management, professionals can identify and manage potential conflicts before work begins. ProLaw safeguards all legal documents and makes sure that every document is compliant, to reduce any potential risks. With one-touch access, professionals can use ProLaw anywhere, anytime from any mobile device.


Key benefits of ProLaw

• Combine case management, time tracking, billing, and accounting into one comprehensive solution.

• Streamline and simplify practice management with tools to manage end-to-end matter lifecycle.

• Use firm-wide reporting to gain instant access to key metrics.

• Staff members can login in from anywhere and manage all aspects of any firm with a client login and mobile functionality.


Images

ProLaw Software - ProLaw workspace dashboard
ProLaw Software - ProLaw management dashboard
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ProLaw video
ProLaw Software - ProLaw workspace dashboard
ProLaw Software - ProLaw management dashboard

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Reviews

Overall rating

3.6 /5
(48)
Value for Money
3.4/5
Features
3.6/5
Ease of Use
3.3/5
Customer Support
3.4/5

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Showing 5 reviews of 48
Mary
Mary
Overall rating
  • Industry: Legal Services
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

ProLaw

Reviewed on 2019/03/26

Pros

The ease and ability to pull documents and calendars into one program.

Cons

It's a little bit confusing and rather hard to learn.

Darrington
Overall rating
  • Industry: Law Practice
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great vision for a converged legal platform, but clearly under-resourced

Reviewed on 2019/11/22

We need a unified platform for all data entry and consumption that understands the legal business....

We need a unified platform for all data entry and consumption that understands the legal business. ProLaw does that well. It allows us to maintain a high standard of data integrity, provide a large degree of automation, and develop solutions on top of a central "hub" that everyone understands.

The vision is great, the implementation is not so great. The people are great, the company is not so great.
If you have good IT support, It's great. If not, well...

Pros

Centralized data management is very powerful. No other solution provides CMS, DMS, Document Assembly, Calendaring, Routing, Cost Management, Accounting, Billing/Collections, and Groupware Integration all in one platform.

ProLaw allows us to have all front office and back office work in one system. Reducing the need for duplication of effort, and reducing the possible errors caused by that effort.

ProLaw is that it gives us the choice to remain on-premises (or in private cloud) meaning we maintain 100% control over our clients data. Are not held hostage by all the problems inherent with software-as-a-service solutions.

Importantly, ProLaw leverages a modern and accessible technology stack. That is very important for customization and integration. I can do what I need, When I need it, and I am not stuck relying on a proprietary support structure to get results.

Importantly, ProLaw leverages a modern and accessible technology stack. That is very important for customization and integration. I can do what I need, When I need it, and I am not stuck relying on a proprietary support structure to get results.

The Staff at ProLaw is friendly and helpful. They share an enthusiasm for the vision and work hard to deliver the best product possible. They always go out of their way to help achieve customer goals.

Cons

ProLaw is clearly under-resourced, Implementation is buggy and upgrades are a nightmare. While individual Customer service is fantastic, there is a lack of modern support such as self service installers, 64-bit applications, and proper quality assurance.

ProLaw can be slow, clunky, and just feels out of date. Controls have no real business validation, As one attorney said, "It looks like something we worked on in collage", referring to the events tree and the clunky custom tabs.

There is a real problem with policy over practice at ProLaw. Any deviation from Standard Operating Procedure is a nightmare. this causes almost every interaction to begin on the wrong foot, and long complicated interactions to be a nightmare for all parties involved. There is clearly problem with leadership which causes a strict adherence to an ineffective set of policies.

Off-shore outsourcing of Professional Services.

Dan
Overall rating
  • Industry: Legal Services
  • Company size: 51–200 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Prolaw onsite review

Reviewed on 2024/07/29

it took a long time to get everything running properly and our reports created to our satisfaction,...

it took a long time to get everything running properly and our reports created to our satisfaction, but the lack of a cloud solution during the pandemic had us looking elsewhere

Pros

customizability of reports and ability to look at database directly

Cons

data for allocations gets overwritten/deleted
prolaw protal was completely different from prolaw desktop
onsite software

Alternatives Considered

PCLaw, Amicus Attorney and KMS Lighthouse

Reasons for Choosing ProLaw

Legal vision was EOL and prolaw was the replacement software also the best of the software considered at the time

Reasons for Switching to ProLaw

data base was SQL and ability to develop reports already knew the company as they also had Legal vision, but it went EOL (and is not on the list of products to select from)
Robert
Overall rating
  • Industry: Law Practice
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Stability over feature rich!

Reviewed on 2024/08/12

Pros

What features they do implement work great!

Cons

Seem to be behind when it comes to new and exciting features compared to others.

Verified Reviewer
Overall rating
  • Industry: Law Practice
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Old school but simple

Reviewed on 2019/09/27

Pros

I like that Prolaw is straightforward and easy to use. It makes organization of a litigation file easy and things are easy to find quickly.

Cons

It is very old school looking- looks like it was made in 2004. It is buggy at times and gets hung up on certain routine tasks.

Showing 5 reviews of 48 Read all reviews

ProLaw FAQs

Below are some frequently asked questions for ProLaw.

ProLaw offers the following pricing plans:

  • Free Trial: Available

Please contact ProLaw directly for pricing information.

ProLaw has the following typical customers:

Self Employed, 2–10, 11–50, 51–200

ProLaw supports the following languages:

English

ProLaw supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

ProLaw integrates with the following applications:

Microsoft Excel, Microsoft Outlook, Microsoft Word

ProLaw offers the following support options:

Knowledge Base, Phone Support, Chat

Related categories

See all software categories found for ProLaw.